Re: [Koha] written off amount reflect in credit after return of book

Hi Vinod, I think in the GUI you only have the option of voiding them. For recommending a database side change I am not sure enough about possible side effects - maybe someone else could help. Katrin On 20.10.20 18:13, vinod mishra wrote: Hello Katrin Thanks a lot, so only way for me is to

Re: [Koha] written off amount reflect in credit after return of book

Hello Katrin Thanks a lot, so only way for me is to void the credit amount which shows after checked in of books ? Because we have already extended the due date and almost 1000s of users fine has been written off in the system. Please suggest if there is any alternative to avoid credit now else

Re: [Koha] written off amount reflect in credit after return of book

Hi Vinod, the Due date batch editing doesn't act like a renewal, it changes the due date of the existing checkouts directly. So when they are already overdue with an accrueing fine, the fine remains as accrueing and that causes the credit on return. I'd recommend against using it for items

[Koha] written off amount reflect in credit after return of book

Hello Due to covid 19 we have written off several fines and extended the due date with bulk due date extend option. When the user is returning the books the same written off amount reflect in his/her account under CREDIT. Once void all credit then it does not reflect anything. Please suggest