[Koha-bugs] [Bug 13153] Waiting hold checked in at different library doesn' t re-route item to correct library
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=13153 Sunny changed: What|Removed |Added CC||jbran...@fargolibrary.org -- You are receiving this mail because: You are watching all bug changes. ___ Koha-bugs mailing list Koha-bugs@lists.koha-community.org http://lists.koha-community.org/cgi-bin/mailman/listinfo/koha-bugs website : http://www.koha-community.org/ git : http://git.koha-community.org/ bugs : http://bugs.koha-community.org/
[Koha-bugs] [Bug 13153] Waiting hold checked in at different library doesn' t re-route item to correct library
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=13153 Christopher Brannon changed: What|Removed |Added Status|Signed Off |In Discussion --- Comment #15 from Christopher Brannon --- There seems to be an intermittent problem with routing/information. I tried my previous scenario again, and it worked fine this time, but then I got the same failure through a different scenario. 1) Checked in item with no checkouts or holds belonging to Library B at Library A for transfer. Item is now in transit to Library B. 2) Placed a hold on item to be picked up at Library C. 3) Triggered hold at Library A and was routed to Library C. Item is in transit to Library C. 4) Signed in as Library D, checked in item and it routed Library C fine. 5) Signed in as Library C and triggered the hold. Item is now waiting. 6) Signed in as Library D, checked in item. The modal doesn't come up, and the transfer message is on the screen to got to transfer the item to Library C, but patron barcode and name are missing. 7) If I cancel the transfer and check it in again, the modal comes up and patron information shows properly. I think there is a conflict with an initial transfer that doesn't get cleared out in the whole process. On master, if I follow the same steps, this is what I see: 1) Checked in item with no checkouts or holds belonging to Library B at Library A for transfer. Item is now in transit to Library B. 2) Placed a hold on item to be picked up at Library C. 3) Triggered hold at Library A and was routed to Library C. Item is in transit to Library C. 4) Signed in as Library D, checked in item and it wants to go home to Library B. WRONG 5) Signed in as Library C and triggered the hold. Item is now waiting. 6) Signed in as Library D, checked in item. The modal doesn't come up, and the transfer message is on the screen to got to transfer the item HOME to Library B, AND to confirm hold for patron. The library the patron is picking up at is NOT showing, but patron name and barcode ARE showing. The extra bullet is showing and is a pre-existing issue. 7) If I cancel the transfer and check it in again, there are no messages and a local use is recorded. WRONG -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes. ___ Koha-bugs mailing list Koha-bugs@lists.koha-community.org http://lists.koha-community.org/cgi-bin/mailman/listinfo/koha-bugs website : http://www.koha-community.org/ git : http://git.koha-community.org/ bugs : http://bugs.koha-community.org/
[Koha-bugs] [Bug 13153] Waiting hold checked in at different library doesn' t re-route item to correct library
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=13153 --- Comment #14 from Nick Clemens --- (In reply to Christopher Brannon from comment #13) > Found a problem scenario Is this a scenario in master, or a side effect of this patch? -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug. ___ Koha-bugs mailing list Koha-bugs@lists.koha-community.org http://lists.koha-community.org/cgi-bin/mailman/listinfo/koha-bugs website : http://www.koha-community.org/ git : http://git.koha-community.org/ bugs : http://bugs.koha-community.org/
[Koha-bugs] [Bug 13153] Waiting hold checked in at different library doesn' t re-route item to correct library
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=13153 Christopher Brannon changed: What|Removed |Added Status|Needs Signoff |Signed Off --- Comment #13 from Christopher Brannon --- Found a problem scenario, may have to open another ticket, as this patch pretty much takes care of what is described. Item from Library B checked in at Library A. There is a hold for a patron at Library C. It is accidently transferred to Library B or any other library other than A or C. A transfer message comes up saying to transfer the item to Library C, saying there is a hold, but the patron name and barcode are blank (Patron category shows). There is also a blank bullet after the patron line. This may be a transfer message, but because it is showing that there is a hold, and the patron name and barcode are blank, I am not sure if it is part of this bug or something new. Issue: Transfer message does not show patron name or barcode. Extra bullet shown. -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes. ___ Koha-bugs mailing list Koha-bugs@lists.koha-community.org http://lists.koha-community.org/cgi-bin/mailman/listinfo/koha-bugs website : http://www.koha-community.org/ git : http://git.koha-community.org/ bugs : http://bugs.koha-community.org/
[Koha-bugs] [Bug 13153] Waiting hold checked in at different library doesn' t re-route item to correct library
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=13153 Marc Véron changed: What|Removed |Added Attachment #60909|0 |1 is obsolete|| --- Comment #12 from Marc Véron --- Created attachment 60911 --> https://bugs.koha-community.org/bugzilla3/attachment.cgi?id=60911&action=edit Bug 13153 - Waiting hold checked in at different library doesn't re-route item to correct library This patch changes AddReturn to revert a waiting hold whenchecked in at another branch To test: 1 - Place a hold for pickup at current branch 2 - Check in and confirm hold 3 - Change branch 4 - Checkin the item again 5 - Note there is no message to transfer or hold 6 - Note current location (holdingbranch) has changed though status indicates waitingat original branch 7 - Apply patch 8 - Checkin the item again 9 - Note hold is reverted 10 - Note message to confirm hold/transfer 11 - Sign off Followed test plan, item gos to 'In transit' as expected. Signed-off-by: Marc Véron -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes. ___ Koha-bugs mailing list Koha-bugs@lists.koha-community.org http://lists.koha-community.org/cgi-bin/mailman/listinfo/koha-bugs website : http://www.koha-community.org/ git : http://git.koha-community.org/ bugs : http://bugs.koha-community.org/
[Koha-bugs] [Bug 13153] Waiting hold checked in at different library doesn' t re-route item to correct library
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=13153 --- Comment #11 from Nick Clemens --- Created attachment 60909 --> https://bugs.koha-community.org/bugzilla3/attachment.cgi?id=60909&action=edit Bug 13153 - Waiting hold checked in at different library doesn't re-route item to correct library This patch changes AddReturn to revert a waiting hold whenchecked in at another branch To test: 1 - Place a hold for pickup at current branch 2 - Check in and confirm hold 3 - Change branch 4 - Checkin the item again 5 - Note there is no message to transfer or hold 6 - Note current location (holdingbranch) has changed though status indicates waitingat original branch 7 - Apply patch 8 - Checkin the item again 9 - Note hold is reverted 10 - Note message to confirm hold/transfer 11 - Sign off -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug. ___ Koha-bugs mailing list Koha-bugs@lists.koha-community.org http://lists.koha-community.org/cgi-bin/mailman/listinfo/koha-bugs website : http://www.koha-community.org/ git : http://git.koha-community.org/ bugs : http://bugs.koha-community.org/
[Koha-bugs] [Bug 13153] Waiting hold checked in at different library doesn' t re-route item to correct library
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=13153 Nick Clemens changed: What|Removed |Added Status|NEW |Needs Signoff -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes. ___ Koha-bugs mailing list Koha-bugs@lists.koha-community.org http://lists.koha-community.org/cgi-bin/mailman/listinfo/koha-bugs website : http://www.koha-community.org/ git : http://git.koha-community.org/ bugs : http://bugs.koha-community.org/
[Koha-bugs] [Bug 13153] Waiting hold checked in at different library doesn' t re-route item to correct library
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=13153 George Williams (NEKLS) changed: What|Removed |Added CC||geo...@nekls.org --- Comment #10 from George Williams (NEKLS) --- I agree with Christopher. This has been a problem for a long time. George -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug. ___ Koha-bugs mailing list Koha-bugs@lists.koha-community.org http://lists.koha-community.org/cgi-bin/mailman/listinfo/koha-bugs website : http://www.koha-community.org/ git : http://git.koha-community.org/ bugs : http://bugs.koha-community.org/
[Koha-bugs] [Bug 13153] Waiting hold checked in at different library doesn' t re-route item to correct library
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=13153 Christopher Brannon changed: What|Removed |Added Severity|normal |major --- Comment #9 from Christopher Brannon --- This issue needs to be addressed. This has been a time waster for support staff trying to figure out why these things happen each time. A waiting item triggered at another library needs to be routed back to its intended destination and the waiting status needs to be set back to priority 1. Christopher -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes. ___ Koha-bugs mailing list Koha-bugs@lists.koha-community.org http://lists.koha-community.org/cgi-bin/mailman/listinfo/koha-bugs website : http://www.koha-community.org/ git : http://git.koha-community.org/ bugs : http://bugs.koha-community.org/
[Koha-bugs] [Bug 13153] Waiting hold checked in at different library doesn' t re-route item to correct library
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=13153 Nicole C. Engard changed: What|Removed |Added CC|neng...@gmail.com | -- You are receiving this mail because: You are watching all bug changes. ___ Koha-bugs mailing list Koha-bugs@lists.koha-community.org http://lists.koha-community.org/cgi-bin/mailman/listinfo/koha-bugs website : http://www.koha-community.org/ git : http://git.koha-community.org/ bugs : http://bugs.koha-community.org/
[Koha-bugs] [Bug 13153] Waiting hold checked in at different library doesn' t re-route item to correct library
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=13153 Sally Healey changed: What|Removed |Added CC||bar...@bywatersolutions.com --- Comment #8 from Sally Healey --- *** Bug 15118 has been marked as a duplicate of this bug. *** -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug. ___ Koha-bugs mailing list Koha-bugs@lists.koha-community.org http://lists.koha-community.org/cgi-bin/mailman/listinfo/koha-bugs website : http://www.koha-community.org/ git : http://git.koha-community.org/ bugs : http://bugs.koha-community.org/
[Koha-bugs] [Bug 13153] Waiting hold checked in at different library doesn' t re-route item to correct library
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=13153 --- Comment #7 from jdem...@roseville.ca.us --- I forgot to include that we are on 3.22.08. Jen DeMuth -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes. ___ Koha-bugs mailing list Koha-bugs@lists.koha-community.org http://lists.koha-community.org/cgi-bin/mailman/listinfo/koha-bugs website : http://www.koha-community.org/ git : http://git.koha-community.org/ bugs : http://bugs.koha-community.org/
[Koha-bugs] [Bug 13153] Waiting hold checked in at different library doesn' t re-route item to correct library
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=13153 --- Comment #6 from jdem...@roseville.ca.us --- I was able to confirm this between multiple libraries while the item is still in transit. Here was my test plan: 1. Placed a hold on an item that is checked out for a patron to pick up at Library A. 2. Item is checked in at library B and gets the transit hold message but staff accidentally send it to Library C. 3. Item is checked in at Library C and no hold message comes up at all and staff only see a Checkin: Not checked out message and put it on their shelved unaware of the hold. 4. Item will show in Transit from Library B to A but is really at Library C. I have noticed this happen a few times and while the issue involves some staff errors, Koha should show the transit message at any library location and not just the two involved with the hold. Jen DeMuth Library Technician Technology & Support Services Parks, Recreation & Libraries 225 Taylor St. Roseville, CA 95678 (916) 774-5238 roseville.ca.us/library -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes. ___ Koha-bugs mailing list Koha-bugs@lists.koha-community.org http://lists.koha-community.org/cgi-bin/mailman/listinfo/koha-bugs website : http://www.koha-community.org/ git : http://git.koha-community.org/ bugs : http://bugs.koha-community.org/