RE: [LegacyUG] Cannot get my Legacy7 customer id number recognized bu Legacy 7

2008-06-19 Thread Tim Rosenlof
y Shiell-Stokes > Sent: Wednesday, June 18, 2008 8:22 PM > To: LegacyUserGroup@legacyfamilytree.com > Subject: Re: [LegacyUG] Cannot get my Legacy7 customer id > number recognized bu Legacy 7 > > > Robert: Have not yet seen WM's response yet but did not manually > e

RE: [LegacyUG] Cannot get my Legacy7 customer id number recognized bu Legacy 7

2008-06-19 Thread ronald ferguson
:21:57 -0400 > To: LegacyUserGroup@legacyfamilytree.com > From: [EMAIL PROTECTED] > Subject: Re: [LegacyUG] Cannot get my Legacy7 customer id number recognized > bu Legacy 7 > > Robert: Have not yet seen WM's response yet but did not manually > enter the code. I used copy a

Re: [LegacyUG] Cannot get my Legacy7 customer id number recognized bu Legacy 7

2008-06-18 Thread Kathy Shiell-Stokes
Robert: Have not yet seen WM's response yet but did not manually enter the code. I used copy and paste from the email since I know I do have a habit of transposing numbers. Any other ideas? I should also tell you that I did not install legacy7 on top of my legacy 6 and prefer to run both for a w

Re: [LegacyUG] Cannot get my Legacy7 customer id number recognized bu Legacy 7

2008-06-18 Thread Robert Carneal USA
If Wm's advice doesn't hit the nail on the head, could you have manually entered the number and entered an "l" (el) for the "1" (one)? Let us know- we will help you to get it going. Thank you. Robert Kathy Shiell-Stokes wrote: Received the number via email late last night. I entered it usin

Re: [LegacyUG] Cannot get my Legacy7 customer id number recognized bu Legacy 7

2008-06-18 Thread Wm Voss
Cut and paste the number? If so, watch that you didn't pick up an extra blank space at the end -- often can happen out of emails. Wm Voss Kathy Shiell-Stokes wrote: Received the number via email late last night. I entered it using the Unlock Deluxe feature...but receive no notifiacation that

[LegacyUG] Cannot get my Legacy7 customer id number recognized bu Legacy 7

2008-06-18 Thread Kathy Shiell-Stokes
Received the number via email late last night. I entered it using the Unlock Deluxe feature...but receive no notifiacation that the deluxe features have been unlocked. When I check it using the About legacy menu item, it still shows that I am using the standard version...and even has "Standard