The easiest way to exclude someone from a PP alert is to left click the
alert and then choose Mark as not a Problem.
If you right click, you then have to find the right category to tick.
The Mark as Not a Problem button does that for you.
Cathy
Brian/Support wrote:
Hover your mouse on the red
On 03 May 2014 06:21, John Schneider wrote:
In Legacy 8 there is a Potential Problem button to alert us of problems.
I
have several of these alerts which are incorrect and I can't find how to
correct
the alert button. Many of the medieval persons don't have surnames and the
warning
Hover your mouse on the red problem button and instructions will pop up.
One of those is right click to exclude the problem. That will open the
person's exclude from potential problems screen.
If you have difficulty or questions at any stage press F1 or use the
help button on the screen for more
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