RE: [LegacyUG] Legacy 8 Upgrade and problems thereby

2014-01-04 Thread Alex MacPhee
lex > From: she...@legacyfamilytree.com > To: LegacyUserGroup@LegacyUsers.com > Subject: Re: [LegacyUG] Legacy 8 Upgrade and problems thereby > Date: Sat, 4 Jan 2014 13:08:09 -0800 > > Alex, > > There are instructions in the Knowledge Base on resolving the Language > file

Re: [LegacyUG] Legacy 8 Upgrade and problems thereby

2014-01-04 Thread Sherry/Support
Alex, There are instructions in the Knowledge Base on resolving the Language file error There are two different articles, depending on whether it refers to Legacy7.LNG or Legacy8.LNG Go to our website www.LegacyFamilyTree.com > Help Center > Troubleshooting Help and just type in "language file"

RE: [LegacyUG] Legacy 8 Upgrade and problems thereby

2014-01-04 Thread Alex MacPhee
I merely mention to Bryan that if someone has an installation problem, it does not follow that the user didn't follow the recommended process. Alex > From: she...@legacyfamilytree.com > To: LegacyUserGroup@LegacyUsers.com > Subject: Re: [LegacyUG] Legacy 8 Upgrade and problems thereb

Re: [LegacyUG] Legacy 8 Upgrade and problems thereby

2014-01-04 Thread Sherry/Support
Upgrade and update are two different things. You update a current version through the Updates section on the Legacy Home tab. You upgrade by downloading the newer version from our website. Once the newer version is installed, again you'll install updates for that version through the Legacy Home t

RE: [LegacyUG] Legacy 8 Upgrade and problems thereby

2014-01-04 Thread Alex MacPhee
>I followed exactly what was recommended for the upgrade without any problem I also followed exactly the recommended upgrade process, which I've done ever since v5, specifically by loading the upgrade from within my registered copy of Legacy, and which is advertised as the preferred method for Le

Re: [LegacyUG] Legacy 8 Upgrade and problems thereby

2014-01-03 Thread Chris Seens
I totally agree.Have a great day. Chris Sent from Mailbox for iPhone On Fri, Jan 3, 2014 at 10:16 PM, Bryan Pratt wrote: > For the life of me I cannot understand why people want to interfere with the > way programmers, more knowledgeable than us, have structured the download > and upgrade p