Re: [LegacyUG] Error 3021 in V7.0x

2010-02-01 Thread Mike Fry
On 2010/02/01 08:06, GeoSci wrote:
 Thanks Wendy - I have already done the File Maintenance but have no
 new names to enter right now so I cannot see if the problem is solved.
   My last comment was just an aside.  Appreciate the ideas!

There's always a new person that can be added - and then deleted.

--
Regards,
Mike Fry
Johannesburg



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[LegacyUG] Error 3021 in V7.0x

2010-01-31 Thread GeoSci
I keep getting a 3021 Error when I try to add a new person - something
about unable to find last deleted RIN??  Any ideas??  The HELP files
only address the 3021 error in v7.4 and I have a friend not yet ready
to move up...
Thanks
Keith
--
Find-A-Grave County Keeper for Schuylkill County, PA

Keith A. McKain
McCain-McKane-O'Kane DNA Group 1 - # Mc17936

Website: http://home.comcast.net/~geosci64
Email: geosc...@comcast.net



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Re: [LegacyUG] Error 3021 in V7.0x

2010-01-31 Thread Ron Ferguson
GeoSci wrote:
 I keep getting a 3021 Error when I try to add a new person - something
 about unable to find last deleted RIN??  Any ideas??  The HELP files
 only address the 3021 error in v7.4 and I have a friend not yet ready
 to move up...
 Thanks
 Keith


Keith,

Legcy Home TabOn line trouble shooting helpSolutions by Number3021

Ron Ferguson
_

Create your Website with Legacy, see Tutorials at:
http://www.fergys.co.uk
Includes the family tree for Alan J Grimshaw
http://www.fergys.co.uk/Grimshaw/
For The Fergusons of N.W. England
http://myweb.tiscali.co.uk/fergys/





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Re: [LegacyUG] Error 3021 in V7.0x

2010-01-31 Thread GeoSci
Thanks Ron - will continue addressing the issue.  Seems I can simply
click NO and get around it - it is just annoying!
Keith
--
Find-A-Grave County Keeper for Schuylkill County, PA

Keith A. McKain
McCain-McKane-O'Kane DNA Group 1 - # Mc17936

Website: http://home.comcast.net/~geosci64
Email: geosc...@comcast.net



On Sun, Jan 31, 2010 at 7:18 PM, Ron Ferguson
ronfergy@tiscali.co.uk wrote:
 GeoSci wrote:
 I keep getting a 3021 Error when I try to add a new person - something
 about unable to find last deleted RIN??  Any ideas??  The HELP files
 only address the 3021 error in v7.4 and I have a friend not yet ready
 to move up...
 Thanks
 Keith


 Keith,

 Legcy Home TabOn line trouble shooting helpSolutions by Number3021

 Ron Ferguson
 _

 Create your Website with Legacy, see Tutorials at:
 http://www.fergys.co.uk
 Includes the family tree for Alan J Grimshaw
 http://www.fergys.co.uk/Grimshaw/
 For The Fergusons of N.W. England
 http://myweb.tiscali.co.uk/fergys/
 




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 To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp







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Re: [LegacyUG] Error 3021 in V7.0x

2010-01-31 Thread Wendy Howard
Hi Keith,

 Thanks Ron - will continue addressing the issue.  Seems I can simply click NO 
 and get around it - it is just annoying!

I think you missed something here - what Ron told you does provide a
solution that will probably work.  Continuing to click NO and not fixing
the actual problem is not a resolution!

To recap, Ron said in his post to go to the Legacy Home tab in your
Legacy program, then Online troubleshooting help then Solutions by
Error Number.  You can also go to the Legacy web site and go to the
Help Centre, which lands you at the same place -
http://www.legacyfamilytree.com/Help.asp#SolutionsByNumber  Then locate
your number and click on it, and read what it says.

Most likely, in my experience, the solution offered that will solve your
problem, is #3 - run File Maintenance - Check/Repair.  I've had to do it
a few times over the years when I've seen the same error that you've
reported.

Hope this helps.  :-)

Kind Regards,
Wendy Howard
--
Kaiwaka, Northland, New Zealand
http://freepages.rootsweb.ancestry.com/~wendyh65/
http://freepages.genealogy.rootsweb.com/%7Ewendyh65/



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