Re: [Libreoffice-qa] what happened to Reiner?

2013-07-11 Thread bfo
Tommy wrote
 Retiered some time ago [can't find thread]. Very sad
 Ok, I was afraid that he left the project...
 anyway he did a very good job here and everybody will welcome him if he  
 comes back.

He did:
http://nabble.documentfoundation.org/Libreoffice-qa-Role-of-the-QA-calls-tp4052308.html



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Re: Stack trace in Windows

2013-04-23 Thread bfo
V Stuart Foote wrote
 So having a bit of a chore when grabbing a stack trace in Windows.
 Application to use seems to be the Sysinternals (Microsoft TechNet)
 Russinovich  Cogswell developed Process Monitor utility.  It will
 completely capture to log ALL system activity on a Windows OS.
 The problem then becomes filtering the log to identify the faulting
 component.

Hi!
There is a guide about the whole process available at
https://wiki.documentfoundation.org/How_to_get_a_backtrace_with_WinDbg
Best regards.



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Re: minutes of ESC call ...

2013-04-18 Thread bfo
Michael Meeks-2 wrote
   + Tollef's great work (thanks to TDF funding) on bugzilla:
   + 
 https://bugs.freedesktop.org/page.cgi?id=weekly-bug-summary.html
   + shows the QA heros: top bug closers, stats of opened / shut 
 etc.

Hi!
Great to see useful pages already used in other projects start coming here,
but it would be better to have  fields with customizable values (more like
on http://gcc.gnu.org/bugzilla/page.cgi?id=gcc/weekly-bug-summary.html)
along with product selector for just LibreOffice stats. 
And as we browse other Bugzillas for new ideas - I really like new personal
and product dashboards introduced on bugzilla.mozilla.org. Really nice piece
of code - see this blog post
http://globau.wordpress.com/2013/03/14/bugzilla-mozilla-org-upgraded-to-v4-2/.
Hope to see them here some day.
Best regards.



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Re: Amazon Cloud

2013-04-09 Thread bfo
Florian Effenberger wrote
 Hello,
 we have received a voucher for the Amazon Cloud, and after playing with 
 it for a while, I think it could be a good extension for our current 
 infrastructure.
 [...]
 Anyone has already experience with using the Amazon Cloud for compiling? 

Hi!
Mozilla moved Firefox build/testing infrastructure to AWS. You should check
following resources and ask the Mozilla people in person for details:
http://oduinn.com/blog/2012/07/11/releng-production-systems-go-hybrid-now-available-on-aws/
http://oduinn.com/blog/2012/11/27/releng-production-systems-now-in-3-aws-regions/
http://atlee.ca/blog/2012/12/14/behind-the-clouds/
http://atlee.ca/blog/2013/02/01/now-testing-firefox-in-aws/
Best regards.




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Re: [Libreoffice-qa] Minutes - QA Call 01/11/2013

2013-01-22 Thread bfo
jmadero wrote
 One of the main issues is that FDO doesn't allow you to go from RESOLVED 
 - WORKSFORME back to UNCONFIRMED. 

Hi!
Not true. RESOLVED WORKSFORMEUNCONFIRMED transition is possible with
current fdo status workflow. Just checked that moment ago myself. See this
bug activity: https://bugs.freedesktop.org/show_activity.cgi?id=45941
Best regards.





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Re: [Libreoffice-qa] Minutes - QA Call 01/11/2013

2013-01-21 Thread bfo
jmadero wrote
 If you mark a bug as WFM, you are unable to go directly back to
 UNCONFIRMED - which for me 
 is strange, I understand if it's marked as FIXED but WFM shouldn't block 
 you from doing UNCONFIRMED again.

Hi!
Are you sure about that? See this bug activity table:
https://bugs.freedesktop.org/show_activity.cgi?id=46254.
WFMUNCONFIRMED transition there.
Best regards.




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Re: [Libreoffice-qa] Minutes - QA Call 01/11/2013

2013-01-17 Thread bfo
Hi!
Please explain little more the following:


jmadero wrote
 -Status clarification (New vs. Reopened)
 **Agreed: *Reopened should only be used if the bug is assigned

- often Reopened status is used by the Reporters when bug is marked as
INVALID, DUPLICATE or WFM, how this new policy will work for those? Will you
introduce some Bugzilla checks preventing such transition?


jmadero wrote
 -*Agreed: *NEEDINFO: Used only if most the information is there and the 
 bug can be confirmed but additional information would be useful
 Request that once information is provided, move bug to NEW not to 
 UNCONFIRMED or REOPENED
 -*Agreed: *INVALID: If bug cannot be confirmed with information and 
 there just isn't enough information there to reproduce the bug, we will 
 move to INVALID
 Comment shouldn't ask user to change status once additional information 
 is provided (if additional information is provided), instead QA member 
 should change status once they can confirm bug.

Very often the bug can't be confirmed, some attachments or STRs are missing 
- NEEDINFO was a perfect marking for such bugs after asking for additional
info, also clearing UNCONFIRMED backlog. Now I should mark such bugs as
INVALID? So, no babysitting policy implemented? This is a radical change. 
Do we care about those reports and if yes how to differentiate between real
INVALID requests (like bug clones etc.) and needing info INVALID bugs? By
NEEDINFO keyword?

Thanks in advance for additional info.
Best regards.




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Re: Cppcheck reports

2013-01-11 Thread bfo
julien2412 wrote
 Also, I uploaded detailed reports, I meant all files concerned by cppcheck
 reports + index page with links on source files htmlized
 You'll find it there:
 http://serval2412.free.fr/cppcheck_reports.tar.bz2
 Just uncompress and browse

Hi!
Could this be placed at http://dev-builds.libreoffice.org/ joining
clang_reports, lcov_reports and regenerated once in a while?
Best regards.



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Re: [Libreoffice-qa] [libreoffice-design] Send Feedback Option

2012-11-29 Thread bfo
Stefan Knorr (Astron)-2 wrote
 here's a link to an HTML mockup:
 http://dl.dropbox.com/u/87946285/libreoffice/feedback/feedback-page.html

Hi!
Did you think about setting up LibreOffice Feedback page using Mozilla
software? It's code is available at github:
https://github.com/mozilla/input.mozilla.org
Skin this, make links to other LO resources and you have a ready to go
system, quite important for any hot issues and quality in general.
Best regards.




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rename the URL for feedback to something more positive

2012-11-28 Thread bfo
rename the URL for feedback to something more positive
Change-Id: Iea248eeb3c3eacf9b0f123daa52516f5c1f0259c 

- ::rtl::OUString sURL(http://hub.libreoffice.org/file-a-bug/?version=; +
utl::ConfigManager::getAboutBoxProductVersion() +
+ ::rtl::OUString sURL(http://hub.libreoffice.org/send-feedback/?version=;
+ utl::ConfigManager::getAboutBoxProductVersion()

Hi!
I have a question for a code above: what is a purpose of this change? This
Send feedback instead of File a bug ATM redirects to Bug Submission
Assistant anyway and IMHO Bugzilla is a bug tracker software, not a feedback
system. Does this mean that preparations for a LibreOffice Feedback system
started and it is going to be available in near future like for instance
http://input.mozilla.org/en-US/feedback? I triaged many support only
questions or complaints in Bugzilla and hope to not get more of them in the
future (this is unnecessary noise). If this is not what is happening then we
should use the right words in the source code. Bug is a negative word if not
fixed only :).
Best regards.




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Re: static clang source code analysis (Code Review Requested)

2012-11-05 Thread bfo
John Smith wrote
 Hi,
 Here's a clang static source code analysis of the latest git sources :
 http://dev-builds.libreoffice.org/clang_reports/master~2012-11-04_17.27.13/

Hi!
Is it comparable with the previous one? Hope you will update lcov one too.
Any chances to have those two updated on a regular basis?
Best regards.



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Re: [Libreoffice-qa] minutes of the QA Call tomorrow, Tuesday 1300UTC

2012-10-31 Thread bfo
Sophie Gautier wrote
 I would propose to use QA Contact field for this purpose, at least when
 in
 the processing (translation, gathering more details) phase. 
 If it could be the qa@fr list, then it's ok.

Hi!
This have to be Bugzilla registered account. If there is one for qa@fr, then
it could be added.
Best regards.



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Re: [Libreoffice-qa] minutes of the QA Call tomorrow, Tuesday 1300UTC

2012-10-29 Thread bfo
Sophie Gautier wrote
 I've discussed the process with our FR team and they are ok to handle it.

Hi!
Great to hear that! All we need now is a list of people, by language, who
can be cc'ed to work on the bug
when it has non English summary and seems to be a valid report at first
sight.

Sophie Gautier wrote
 We have to make sure that the bug filled on BZ will be tagged as already
 managed by our team (nobody to search on duplicates again or tests on
 other OS, version etc.) and that they will marked as confirmed or even
 assigned to somebody.

I would propose to use QA Contact field for this purpose, at least when in
the processing (translation, gathering more details) phase. 
Best regards.



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Re: [Libreoffice-qa] New Easy Hack Tracking System -- Developer Input Required

2012-10-18 Thread bfo
Hi!
Recently I stumbled upon two open source projects (sources are available on
github) to get more volunteers by their interests:
- in bugs department - see http://www.joshmatthews.net/bugsahoy/
- in the development area - see http://whatcanidoformozilla.org/
Those are very simple sites, where you can just pick up what is interesting
to you. You will receive bugs or more informations. Would be cool to discuss
implementing those. Maybe as Easy Hack even.
Best regards.



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Re: [Libreoffice-qa] LDTP now works for Linux, Win Mac

2012-10-13 Thread bfo
Thorsten Behrens wrote
 Hi there,
 seen this today -
 
 http://nagappanal.blogspot.de/2012/10/ann-automated-testing-on-mac-atomac-101.html
 Did anyone have experience (positive  negative) with that tool?
 Cheers,
 -- Thorsten

Hi.
See
http://nabble.documentfoundation.org/Cobra-WinLDTP-Automation-tp3992246.html
for some thoughts...
Best regards.



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Re: FDO Permissions

2012-10-01 Thread bfo
Michael Meeks-2 wrote
 On Fri, 2012-09-28 at 10:33 -0700, bfo wrote:
 This could be done on per project basis.  Unfortunately with
   Oh ! if we know that this is easy to turn on on a per product basis
 (ie. a simple bugzilla setting just for our product); then that is
 trivial to get turned on.

Hi.
I do not have a clue how this Bugzilla is configured, maintained and is it
customize-friendly, but you can control permissions in general either by:
- Assigning Group Controls to Products -
https://bugs.freedesktop.org/docs/en/html/products.html#product-group-controls
- Customizing Who Can Change What -
https://bugs.freedesktop.org/docs/en/html/cust-change-permissions.html
- having additional granular checks (just for LibreOffice product) as the
extension - example starts here
http://bzr.mozilla.org/bmo/4.2/annotate/head:/extensions/BMO/Extension.pm#L380
Unfortunately there is no easy clicking in UI way for setting granular
permissions, but extensions mechanism can help here. 


Michael Meeks-2 wrote
 and incidentally, while I'm here -
 thanks for all the great work getting windows stack-traces into bugs -
 that really helps.

You do not need to thank me, I think I've seen those already in other
threads :). All I, or other potential BT makers, would like to see is a
comment in FIXED bug like Good job! That helped a lot. ATM I do not even
know if I do those BTs right - nobody commented it. 
Best regards.




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Re: FDO Permissions

2012-09-28 Thread bfo
jmadero wrote
 My suspicion is that the other freedesktop projects would hate
 that,
 and that this is something that we'd need to share with them; making it
 rather difficult to fix.

Hi.
This could be done on per project basis.  Unfortunately with

Michael Meeks wrote
 Generally we try to avoid things that
 need freedesktop's bugzilla customising specifically for our one product
 though.

attitude (and the same time paying for enabling build-in features) you can't
do much.
Best regards.



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Re: FDO Permissions

2012-09-28 Thread bfo
jmadero wrote
 I think that
 recognizing who is QA and who isn't will become an issue. 

Hi.
It would be possible to create QA Bugzilla group with special icon and then
add QA people as members. Icon would be displayed along Bugzilla nick then.
See 3.15.1:3 https://bugs.freedesktop.org/docs/en/html/groups.html.
Best regards.



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Re: [FIXED] Re: master regression: PPT load ...

2012-08-24 Thread bfo

Michael Meeks-2 wrote
 
  it should be fixed in the next build iteration.
 
Hi.
Checked with:
LO 3.7.0.0.alpha0+ 
Build ID: 6737f12
Windows XP Professional SP3

Could not reproduce. All good.
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Re: LibreOffice code coverage

2012-08-23 Thread bfo

Michael Stahl-2 wrote
 
 Did anyone make such report for LibreOffice codebase? 
 no, unfortunately we don't know how the unit test coverage ranks exactly
 on a scale from far too low to infinitesimal :-/
 
Hi.
Thanks to work of John Smith such report is available at
http://dev-builds.libreoffice.org/lcov_reports/.
Any comments?
Best regards.



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Re: Bug 38840 - Adding coverage analysis to unit tests

2012-08-23 Thread bfo

John Smith wrote
 
 Anyway, the generated html report as it currently is can be found here :
 http://dev-builds.libreoffice.org/lcov_reports/
 
Hi.
Great work! I hope both reports will be generated regularly and help improve
quality of LO codebase.
Best regards.



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Re: master regression: PPT load ...

2012-08-21 Thread bfo

Michael Meeks-2 wrote
 
 I have a slide test-case here:
   http://users.freedesktop.org/~michael/test-docs/Balmer.ppt
   It has a number of images, and bullets (and marketing nonsense) in it.
 It loads and renders fine in 3.6.0 - but in master the majority of the
 text and images are lost.
 
Hi.
Checked with:
LO 3.7.0.0.alpha0+
Build ID: a8647dd
Windows XP Professional SP3

I can confirm. Checked few of my .ppt presentations and all have empty
slides with template graphics only. Seems it is serious regression. All is
good with LO 3.6.0.4 (Build ID: 932b512).
Best regards.
 



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Re: Static src analysis of LibreOffice

2012-08-21 Thread bfo

John Smith wrote
 
 Not a new report (yet), but the clang analyzer reports have found a
 permanent home at this location :
 http://dev-builds.libreoffice.org/clang_reports/
 
Hi!
This is great news. Hope this will allow to improve LO codebase in any way.
Anyone could comment the results of this scan for not-dev people?
Also I am hoping that code coverage sister report will join in soon, I read
in other thread that you are making progress in that area, too. Good luck
and splendid work so far!
Best regards.




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Re: [FIXED] Re: master regression: PPT load ...

2012-08-21 Thread bfo

Michael Meeks-2 wrote
 
   Thanks ! :-) turns out it was a line we lost during some comment
 translation, luckily thanks to Tomaž - it was trivial to find the three
 day old commit that caused the issue  isolate it really fast :-)
   That's the joy of debugging regressions vs. master I suppose; it should
 be fixed in the next build iteration.
 
Hi.
I could test it thanks to zipped Windows dailies - will check tomorrow's
build. Anyway this could be perfect example for bisect Windows HowTo
(announced in
http://nabble.documentfoundation.org/Libreoffice-qa-bibisect-fro-windows-tp4002219.html)
- at least git command session presented. Would be great if anyone who is
git (bisect) expert could prepare one for Windows as a wiki article,
alongside Linux version. Windows people could bisect this way...
Best regards.




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Re: [Libreoffice-qa] Fwd: [tdf-announce] The Document Foundation announces LibreOffice 3.6 with a wealth of new features and improvements

2012-08-21 Thread bfo

Michael Meeks-2 wrote
 
 There is one already - Bugzilla. I think devs should be teached how to
 use
 Bugzilla more.
   :-) Sure - but a developer's daily interaction involves using many bug
 trackers - from LibreOffice, to SUSE, RedHat, Deb-bugs, Apache Issues,
 etc. having a single page that lets you get to them easily can be nice.
 
Hi.
This is another major problem... 

Michael Meeks-2 wrote
 
   I agree that wiki pages don't help; but having a convenient developer
 default-page that makes it easy to get to the bugs you want - and also
 prompts you with the last 5x new regressions, and a competitive
 component vs. component bug chart and ... - might do some good. No doubt
 it could all be done in a pile of Javascript or something :-)
 
Anyway such dashboard could be done like this:
Sample screenshot -
http://img708.imageshack.us/img708/9753/bugzilladashboard.jpg
Tool -
http://toolness.github.com/bugzilla-dashboard/#username=[bugzilla.mozilla.org
username]
All this can be done using Bugzilla integrated APIs (or BzAPI
https://wiki.mozilla.org/Bugzilla:REST_API) with a help of some mediawiki
addons - nice examples:
http://christian.legnitto.com/blog/2012/04/18/new-mediawiki-bugzilla-feature/
Best regards.




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Re: minutes of ESC call ...

2012-08-16 Thread bfo

Bjoern Michaelsen wrote
 
  + want a hard-hacks query - with five hits
 We can give that a try, but thinking about it that is really easy abused
 when
 just triggering on a whiteboard keyword (as in: people adding it to their
 pet
 peeve bugs). If that happens, handing over a query with 5 hardcoded bug
 numbers
 via mail should be safe and simple.
 
Hi.
Flag system of Bugzilla could be used - create put name here flag for
LibreOffice product, create grant and request group, add esc and qa team
members to them.
See https://bugs.freedesktop.org/docs/en/html/flags-overview.html.
put name here could follow version scheme.
Bugzilla main developer Frédéric Buclin already declared help in flags setup
in bug https://bugs.freedesktop.org/show_bug.cgi?id=33070. 
Flag mechanism could be used not just to nominate bugs to fix, blockers etc.
but all other Bugzilla activities (bibisect, qawanted and other requests)
and therefore not abusing whiteboard field.
Best regards.




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Re: [Libreoffice-qa] Moztrap, some questions

2012-08-16 Thread bfo
Hi.
tl;dr, but IMHO ideal localized MozTrap system could be designed this way:
Tests should be written using some kind of special text editor with
autocomplete, in generic language (or based on English) using UI strings and
then those strings substituted to the language of choice (not only French).
The framework should be using .po files only.  How to achieve this? I don't
know. Maybe integrate with Pootle server or sync with LO sources? This would
allow to present UI strings in any language supported by LibreOffice. All
this seems like good candidate for GSOC project...
My 2 eurocents.
Best regards.
P.S.
Having multilanguage MozTrap can lead us to multilanguage reports in
Bugzilla... We do not want multilanguage Bugzilla, don't we? I already have
to use translator services in reports submitted by French or Spanish people.
Good to learn new languages, but... you know... time consuming while bugs
triage.



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Re: [Libreoffice-qa] Fwd: [tdf-announce] The Document Foundation announces LibreOffice 3.6 with a wealth of new features and improvements

2012-08-14 Thread bfo

Michael Meeks-2 wrote
 
   Of course the filters are tested; there were -zero- unit tests for the
 RTF filter before we started, it is now perhaps -the- most unit tested
 filter that there is - every bug fix Miklos makes has a nice unit test:
 better - since the code is shared, that is unit testing a big chunk of
 the DOCX and perhaps DOC filtering as well.
 
Hi!
I noticed that, as I am forced to watch commits to know what is going on in
the projects. Good work, should be a part of commit workflow, but IMHO such
tests should be placed in the code before importing it to stable branch as a
general rule and good coding practice.

Michael Meeks-2 wrote
 
   Wow - I didn't hear about that; can you give me a few links ? did you
 use a Windows build with debugging symbols (if not the traces would be
 next-to-useless sadly).
 
Sure. BTW: if you can make that this page will get a professional review -
that would be great.
https://wiki.documentfoundation.org/How_to_get_a_backtrace_with_WinDbg

Michael Meeks-2 wrote
 
 Unfortunately there are problems, the Windows symbol
 server is IIRC some hideous tangled Microsoft proprietary product that
 requires a Windows server to push a few binary files (que?). This
 complicates matters.
 
As you can read in the bug resources I gathered Mozilla guys did it, along
with Bug reporting stuff. Whoever is working on it can ask those friedly
people for help. One should not reinvent the wheel again and again...

Michael Meeks-2 wrote
   
 Is there a good list of such bugs ?
 AFAICS we need a good way to get nice work (like your bugs with
 backtraces) communicated to development in such a way that they notice 
 do something about it :-) Not sure how to do that - bloating the MAB
 list is prolly not it though - creative ideas appreciated.
 
We should be using Bugzilla and its features - keywords, shared searches,
tags, custom fields, flags (per component maybe). 

Michael Meeks-2 wrote
   
   One thing I'd like to do is make a developers' portal - we can use as a
 homepage, with easy-to-use boxes to lookup bug numbers, and interesting
 reports on the page: that might be rather a good way of advertising the
 latest problems :-)
 
There is one already - Bugzilla. I think devs should be teached how to use
Bugzilla more. It is a monster at first sight, but it can be your best pet
after a while. Creating multiple resources, like devs portals, special wiki
pages etc. won't help.
Best regards.




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Re: minutes of ESC call ...

2012-08-13 Thread bfo

Noel Grandin wrote
 
 - zero tolerance policy for regression issues during development
 - zero tolerance policy for crash issues during development
 People who advocate zero tolerance for such things are welcome to 
 provide the time and financial resources necessary to achieve this.
 
Hi.
Or maybe change in the base code workflow is needed? 
1. design the change
2. find out which modules are affected
3. plan testing
4. code
5. prepare unit tests
6. careful code review (not just OKeying)
7. commit in the unstable branch
8. QA confirm
9. commit in the stable branch
I think many bugs introduced are an effect of omitting one (or more) steps
from that list by the developer.
Using best coding practices always would help a lot.
Maybe gerrit will help to achieve this in some way...
Best regards.




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Re: minutes of ESC call ...

2012-08-13 Thread bfo

Michael Meeks-2 wrote
 
 On the other hand giving all developers the idea that
 testing / bug fixing can be endlessly deferred since we'll never release
 - is a really poor plan too; one aspect of that is that it's not fair on
 the people that work diligently to test and fix things so we can release
 at a given time.
 
Hi.
Sure, nobody want to repeat 10 OpenOffice 3.3.0 RCs nonsense...
Best regards. 



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Re: [Libreoffice-qa] Fwd: [tdf-announce] The Document Foundation announces LibreOffice 3.6 with a wealth of new features and improvements

2012-08-13 Thread bfo

Michael Meeks-2 wrote
 
   The reason I graph regressions each week is to try to add focus there;
 if you can think of another more encouraging way - that'd be
 appreciated.
 
Hi.
Unfortunately those graphs are discouraging in many ways. Especially if one
thinks about upgrading LO...

Michael Meeks-2 wrote
 
 We (the ESC) made a strategic
 decision to take some regressions there - in order to have much greater
 sharing of the filter code, such that we have less code, and hence our
 bug fixes have more impact across all Microsoft import and export
 filters. 
 
Does QA OKeyed this decision? What QA actions were taken before such move?
Regression tests prepared? Any tests in general? Manual tests?

Michael Meeks-2 wrote
 
 There is testing before committing. 
 
Tests as regression tests or tests as is it green on tinderbox or it builds
on commiter's computer?

Michael Meeks-2 wrote
 
 One strategic thing we -badly- need is the ability to get stack traces
 with full symbols out of QA. With
 that information we can double or better the productivity of bug fixing
 - without it we are half-blind.
 
I am starting to doubt that it helps. I recently delivered Windows bt to
most crash bugs I could find. Prepared wiki page about it. Asked for review
of that page. Silence. Few of the bugs were fixed, without any comment if my
bt was useful. Will keep this work, but I don't see that bugs with bts are
fixed quicker.
 
Michael Meeks-2 wrote
 
 Fridrich has been working on getting stack traces / symbol servers
 setup for Windows for the last several months; he is currently on
 vacation - no doubt he'll give an update on that when he gets back. It
 is an enduring frustration to me to be missing that piece.
 
I think I put few cents for this myself on ML and trying to gather nice
resources in bug https://bugs.freedesktop.org/show_bug.cgi?id=50350. Someone
is working on it? Great. It is still UNCONFIRMED...
 
Michael Meeks-2 wrote
 
 It's really not clear to me what you're looking for: surely you're not
 asking for the whole project to stop working on features, and focus
 exclusively on bugs for a year ;-) that seems an unrealistic expectation
 to me - we have to move forward as well as fix our huge legacy of bugs,
 as well as the new bugs we create. 
 
I would be happy if I achieve the change in base workflow - new feature in
the codebase? Splendid! But unit tests, testcases and manual testing done
before commiting. QA OKeyed the feature? Then you can commit.
Focusing exclusively on bugs in one of next release (be it 3.7 or 3.8) would
be a great idea, as please remember - a feature is a no go, when there are
still 123bugs (123bugs as one, two, three actions needed to get LO crash).
Also, if I understand correctly, from 3.7 there will be a possibility to
introduce working patches from a sister project. It would be great to bury
the hatchet and improve both kids at once. 
Best regards.





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Re: [Libreoffice-qa] top #n bugs tracking ...

2012-08-13 Thread bfo

Michael Meeks-2 wrote
 
   So - I like the idea of highlighting a small set of the most critical
 bugs each-week - say five; and having them linked in the ESC minutes
 with a small write-up. Of course that would need to be generated by QA.
   The bit that is unworkable in the above is the problem of starting QA
 in earnest only at RC1 :-) That is is -way- too late. We have to be
 doing QA on master, Betas etc.
 [...]
   Why is RC1 -way- too late ? The time it takes to get a fix made,
 tested, reviewed and included into the next RC is sufficiently long that
 being certain that bugs fixed in RC1 are truly fixed without knock-on
 regressions by the time we hit RC3 is already not optimal.
 
Hi.
In my proposal I was thinking about maintenance releases only. Constant QA
on master, Betas I am taking for granted. So, proposed workflow would be
like this (based on 3.6.1 and 3.6.2):
3.6.1 release 
at RC1  Week 33, Aug 13 - Aug 19, 2012 - start of nominations of bugs, which
should be fixed in 3.6.2 
at RC2  Week 34, Aug 20 - Aug 26, 2012  - list ready, reviewed by QA, picked
minimum number of bugs - maybe goal of 5-10 bugs  per release will be
achievable? interested devs can assign the bugs to themselves
3.6.2 release
Hard code freeze  branch libreoffice-3-6-2 Week 38, Sep 17 - Sep 23, 2012
- bugs from nomination list VERIFIED FIXED
at RC1  Week 38, Sep 17 - Sep 23, 2012  - list empty or number of bugs 
minimum goal - nomination is started


This is of course apart from all other bug fixing and QA activity. Details
to be discussed.


Michael Meeks-2 wrote
 
   On the other hand, getting some top #5 bugs chewed over at the ESC call
 each week from Beta0 onwards sounds like it would be a worthwhile thing
 to do. Of course, there is no guarantee they get fixed and this data
 should already existing in the MAB tracker for the next release - but it
 might be helpful to get wider exposure.
 
Would be happy to see that going on... Please remember that old bugs are
mostly in the master anyway.

Michael Meeks-2 wrote
 
   Are you volunteering to write that ? if so, the ESC agenda goes out
 tomorrow ;-)
 
I know that there is propose=do it scheme on this ML and it is rude to have
excuses but at the moment I want to dedicate myself to bugs triage... 
Backlog it this area is enormous. 
Best regards.




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Re: [Libreoffice-qa] Fwd: [tdf-announce] The Document Foundation announces LibreOffice 3.6 with a wealth of new features and improvements

2012-08-11 Thread bfo

Jochen wrote
 
 We need a strategy with a positive, encouraging motto for the developers.
 
Hi.
Strategy is simple - the time has come to manage bugs better. I could be
mistaken, it is still difficult to me to gather informations from all LO
resources, but I think that today some QA people are CCing experts asking
for a bug fix.
I am in doubt that this works. Some kind of Bugfix campaign has to start. 
Mottos? I am not a marketing expert nor a good gfx artist to prepare
posters, but we could use some catchy slogans on wiki pages or mailing to
get devs more involved in fixing them. As probably you noticed, I mention
Mozilla very, very often in my postings. Well, they have good ideas. Make
awful mistakes and have their problems (recent Firefox and Flash situation)
but are IMHO better organized and have a big bunch of tooling. Yes, I am
aware that Mozilla have their QA full time employees, but dedicated
volunteers are not unique. At MozCamp Europe 2011 held in Berlin a campaign
for Firefox Mobile testers was present all around the venue
(https://wiki.mozilla.org/Mobile/Testdrivers_Program). Posters
(http://www.flickr.com/photos/lhirlimann/6375704453/), stickers were
everywhere. I think that LO conference in Berlin is a good opportunity to
have Bug squashing draft (this include devs and QA). Examples? I paraphrased
few well known slogans to sell this idea (posters, stickers, t-shirts?):

Bugs - everyone loses. Help to fix them.
Volunteers wanted! Call 999-FIX-BUGS now!
Became The king of bugfixing!
The bugfixer 14 - come to the sourcecode soon!
100% certified bugfixer
We find bugs 
We fix bugs
If you want to impress someone, show him your bugfix list
Fix bugs, live better!
For the men in charge of bugfixing
Bugfixing. I'm lovin it. (R)
Bugfixing. Just do it (R)
Bugfixing. F* good and tasty!
Bugfixing. Does she?
Bugfixing. Does he?
Bugfixing. Are you?
I am with bugfixer
I fix, 'cause I can
Fix it your way!
Reach out and fix something.
Find it. Assign it. Fix it.
Keep going and going and going...
I'm in Resolved Fixed Team.
Have you fixed your bug today?
Are you Resolved Fixed?

Call for bugs (CFB).
I think that CFB should be introduced in the release schedule (example
http://wiki.documentfoundation.org/ReleasePlan/3.6). When to do it and how
is another matter. I think that when RC1 is released a CFB should be started
and bugfixing planned when RC2 is released (2 weeks are enough?). Bugs
should be nominated by QA from ESC stats - regressions and MAB list. Hard
code freeze is in next 4 weeks, so the question is - how many bugs can be
fixed in 4 weeks? Please remember that today we are talking about 70 MABs
and 170 regressions.  Branch is in 6 months cycle. So, 10 bugs a week will
be enough.. not. Please remember that we still have 2500 bugs to triage.
Some minimum should be set by ESC as a goal. Even the open source community
have to be managed.

To motivate volunteers TDF could join (surprise surprise) Mozilla initiative
of Open Badges system (http://www.openbadges.org/en-US/
https://wiki.mozilla.org/Badges/About http://planet.openbadges.org/). Some
LibreOffice badges could be developed, like:
- certified LibreOffice user
- c. LO developer (builder, gerriter)
- c. LO supporter (educator, implementer, translator, templates)
- c. QA member (tester, triager, test wrtiter, researcher, bibisecter,
moztraper)
This can help to build active community and make people proud. Requirements
for above should be set.
(http://ask.libreoffice.org have their badges - does it work?)

All in all the backlog in bugs, regressions and crashers need urgent
attention and detailed plan how to get things done. The sooner, the better.
When bugs/regressions/crasher situation will be under control, QA could let
the devs to rewrite everything. Of course only when testplans, automation
and proper code testing procedures are implemented. But that is another
matter which should be discussed.

Best regards.
P.S.
Other issues to discuss:
- central crash report data system - enable build in crash reporter - detect
hot issues
- http://wiki.documentfoundation.org/FindTheExpert - experts involvement in
CFB
- does releasing branch starter with known dataloss regressions (already
fixed!) makes sense?
- 4 weeks cycle - not too often for proper testing, bug fixing? 
- beta, rc, master users (numbers, reports)




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Re: [Libreoffice-qa] Fwd: [tdf-announce] The Document Foundation announces LibreOffice 3.6 with a wealth of new features and improvements

2012-08-10 Thread bfo

Jochen wrote
 
 IMHO has bfo some right. But:
 1) bankruptcy of this system is a little bit exaggerated.
 
Hi!
Not at all. After reviewing 400 bugs (and counting) I could double 3.5MAB
numbers in an instant. 
The main problem is that MAB is a battlefield for users without QA control
and devs IMHO are in other parts of the LO world (and nobody, I say nobody
will ever browse 300 comments bug). Just see 3.5MAB stats in ESC minutes -
open bugs vs fixed ratio is unfortunately more or less constant.
The same with regressions. 67 in Writer? 177 in whole package? Regressions!
Bugs that irritate users most, because they want to use advertised nice new
features but they are stuck with old version for good. Does the project do
not respect users? One can see it that way... And all that with
double/triple code reviews. A joke!
Other problem is bugs backlog. 1000 of UNCONFIRMED or NEEDINFO, 2500 NEW
bugs! With a rate of ~6 bugs closed daily it is not very encouraging (please
remember that some of them are WORKSFORME, INVALID or DUPLICATE bugs). QA
should push red button instantly.
Luckily there are people who want to triage bugs (including myself). But
with those numbers it is a daunting task. Do not forget that after triage we
need a lot of people who want to fix them. 
And to get things worse we are talking here about bugs.freedesktop.org only!
There are other Bugzillas where LO bugs are reported (including AOO sister
code). Herculean effort is needed at once to get this straight.
As you can see there are major topics to discuss urgently. I hope together
we can change this situation.
And yes, bugs.freedesktop.org Product:LibreOffice is in a state of
bankruptcy... Numbers do not lie
(https://bugs.freedesktop.org/reports.cgi?product=LibreOfficedatasets=UNCONFIRMEDdatasets=NEWdatasets=NEEDINFO).


Jochen wrote
 
 2) Whinging and grouching will not help
 We need a strategy with a positive, encouraging motto for the developers.
 
Well, somebody has to start it. I observe this project for few months and I
think, that QA voice is weak. I am perplexed reading All good, No
problems in ESC QA section and then read regression or MAB stats. Also
while triaging bugs, see a few 123crash bugs a week or such discoveries as
bug 47466. I will whinge and grouch even more - LO is most crashy
application I ever touched in my life. This has to change. QA has to step
in. No more changing of splash screens (a lot of problems with that and
still bottom text is cutted) or rewriting filters just to introduce 12
regressions. It has to stop. Really. Now.
Crashkill, regressionkill, testing before commiting, better code reviews.
Insist that code rewrite planned for 4.0 is absurd, when there are dozens of
instant crashes in the codebase. Unfortunately devs do not like to fix bugs.
That is why I think a strategy should be to nominate bugs for every
maintenance release. 10 bugs per release? Ask the people - please, fix those
bugs first and then innovate. I can't see that on daily basis, only when
some disaster happens like recent regressions or problems with Windows
builds or a real real real hard blocker.

On the other way - paid support as a first answer for bug fixing is a
deadend. Corporate users can count their assets. They are tempted by free
software and they expect it just works (interoperates with their customers).
When they hear, that paid support is suggested, they start to count very
fast. What is better - pay every year 10/50/100$ per user for a support or
buy (or lease) other software and it just works with everyone/everything? Or
maybe they do not need a software at all with cloud computing here, there
and everywhere? It is very tricky situation for software in general...

That is all for today. Hope to see some ideas in ESC minutes some day and
more QA volunteers. 
Best regards.



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Re: [Libreoffice-qa] Fwd: [tdf-announce] The Document Foundation announces LibreOffice 3.6 with a wealth of new features and improvements

2012-08-10 Thread bfo

Rainer Bielefeld-2 wrote
 
 For some of these bugs simply the Bug description still is not 
 satisfying so that I can understand developers that they pick bugs where 
 they can start fixing with out much additional preliminary research. 
 
Hi!
Sometimes I am not even sure that devs use Bugzilla and read comments...
Anyway they can use NEEDINFO status with a short comment and skip the bug or
maybe qawanted keyword for such research request should be introduced. 
Best regards.



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Re: [Libreoffice-qa] Fwd: [tdf-announce] The Document Foundation announces LibreOffice 3.6 with a wealth of new features and improvements

2012-08-10 Thread bfo

Bjoern Michaelsen wrote
 
 I dont think discussing this on a mailing list will help us find the
 silver
 bullet to the problems you describe. However, you are most invited to just
 us
 on the next QA Call on August, 23rd 2012 1400UTC, discussing these topics
 on
 the phone is usually a lot more constructive.
 
Hi.
Thanks. I am not available in the working hours and really prefer text than
voice. Everyone can comment and brainstorm here.
Best regards.



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Re: [Libreoffice-qa] Fwd: [tdf-announce] The Document Foundation announces LibreOffice 3.6 with a wealth of new features and improvements

2012-08-09 Thread bfo

Timur_LOL wrote
 
 It is clear that at the beginning bugs list should contain only bugs
 which are *new* in LibreOffice 3.6, but at some time, while some fixes
 from MAB 3.5 are integrated in the code, there is a decision on what
 to do with the remaining unfixed bugs from a branch (3.5).
 
Hi.
It is not a big surprise that 3.5MAB has already 3.4MAB bugs imported. Now,
most of them will become 3.6MAB, which is ridiculous. Personally I would
declare bankruptcy of this system. It is a road to nowhere. I'd propose
Nominate bug system. As branch will have 6 maintenance releases maybe a bug
should have Target version field, where QA would like to see a fix. I know
that LO development is Take your bugFix itCommit system, but
NominateTakeFixCommit attitude would be a gain. What good are new
features, where people are stuck with 3.4.x version because of regressions
introduced in constant rewrite of filters without proper testing? Already
there are discussions about LO 4.0 with incompatible changes. With all due
respect this is insane. I would like to see 3.8 crashkill and 3.9
regressionkill versions before rewriting code in 4.0 (with strict unit tests
and regression testing policies). I know that developers do not like to fix
bugs (bring), but QA should encourage to fix old problems, even at the
cost of new features (new features are cool!!!).



 Most annoying bugs:
 - Report wizard Finish button does nothing
 - Exporting files with hyperlinks in footnotes/endnotes or even a table of
 content to DOCX was generating corrupted files that other office suites
 weren't able to open
 - Exporting (saving) spreadsheet file with cell comments to XLS/XLSX will
 lose comments
 
Well, because of that (and 3.5MAB) 3.6  is a no go for many, in fact 3.5 in
no go for some already. Interesting read is an article about LO adoption in
France
(https://joinup.ec.europa.eu/elibrary/case/mimo-working-group-french-ministries-certify-libreoffice-release-0)
where MIMO group recommends LibreOffice in 3.3.4 version until September
2012! I am curious which version will be recommended afterwards. They are
two branches behind already. Maybe their testing procedures would be good
test plans for LO testing in general? Does TDF cooperates with them about
it? Their deployment is mentioned in every marketing note recently...
Best regards.




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Re: [Libreoffice-qa] minutes of ESC call ...

2012-08-02 Thread bfo

Michael Meeks-2 wrote
 
 * QA update (Rainer)
   + new bug report page - with search for duplicates thanks to Tollef
 
Hi.
Nice that Potential Duplicates has been enabled, the same for usernames
autocomplete. Whining could be enabled also. Maybe bugs.freedesktop.org
administrators are going toward Bugzilla 4.2. Hope so...
Best regards.




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Re: [Libreoffice-qa] Freedesktop down ??

2012-08-01 Thread bfo

Florian Reisinger wrote
 
 Somehow it seems to me that Bugzilla is down (With some circumstances 
 only...) http://www.webpagescreenshot.info/img/862641-81201261840PM
 
Hi.
Seems it is updated to 4.0.7 now and blazing fast atm...
Best regards.



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Re: Static src analysis of LibreOffice

2012-07-30 Thread bfo

John Smith wrote
 
 I have been playing around with the llvm/clang static source code
 analyzer (http://clang.llvm.org/get_started.html) for a while now, and
 thought it might be fun and beneficial to run the analyzer on the
 libreoffice ('master') source code. For those interested the results
 can be found here :
 http://lbalbalba.x90x.net/clang-analyzer/libreoffice/
 
Hi!
This is a very interesting report to read. Maybe after you are done with
this you will be interested in playing with gcov/lcov - code coverage report
tool? Thread with some resources is here:
http://nabble.documentfoundation.org/LibreOffice-code-coverage-tp3994901p3998038.html
and bug report here: https://bugs.freedesktop.org/show_bug.cgi?id=38840.
Setting up such reports would be great for improving the LO package for
sure.
Have fun!
Best regards.



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Re: LibreOffice code coverage

2012-07-27 Thread bfo

julien2412 wrote
 
 There's a tracker about coverage, see
 https://bugs.freedesktop.org/show_bug.cgi?id=38840
 For the moment, no one seemed to be on it (perhaps I'm wrong).
 
Hi.
What a discovery! I have found some scripts already in the codebase
http://opengrok.libreoffice.org/xref/core/sal/qa/helper/gcov/. Maybe someone
with Linux build environment could check that out and try to generate some
stats. 
Best regards.



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Re: [Libreoffice-qa] LibreOffice code coverage

2012-07-27 Thread bfo [via Document Foundation Mail Archive]



julien2412 wrote
 
 There's a tracker about coverage, see
 https://bugs.freedesktop.org/show_bug.cgi?id=38840
 For the moment, no one seemed to be on it (perhaps I'm wrong).
 
Hi.
What a discovery! I have found some scripts already in the codebase
http://opengrok.libreoffice.org/xref/core/sal/qa/helper/gcov/. Maybe someone
with Linux build environment could check that out and try to generate some
stats. 
Best regards.



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Interoperability of LibreOffice and Microsoft Office 2013

2012-07-17 Thread bfo
Hi.
Microsoft Office Professional Plus 2013 Preview Evaluation is available for
download as MSI installer at 
http://technet.microsoft.com/en-US/evalcenter/hh973391.aspx?wt.mc_id=TEC_114_1_5
(link at the bottom of the page). Windows 7, Windows 8, Windows Server 2008
R2 or Windows Server 2012 required. Both 32bit and 64bit versions are
available. It is good opportunity to know what new features will be
available in this package and test interoperability with LibreOffice.
Product page is available at http://www.microsoft.com/office/preview/en.
Best regards.





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[Libreoffice-qa] Interoperability of LibreOffice and Microsoft Office 2013

2012-07-17 Thread bfo [via Document Foundation Mail Archive]
Hi.
Microsoft Office Professional Plus 2013 Preview Evaluation is available for
download as MSI installer at 
http://technet.microsoft.com/en-US/evalcenter/hh973391.aspx?wt.mc_id=TEC_114_1_5
(link at the bottom of the page). Windows 7, Windows 8, Windows Server 2008
R2 or Windows Server 2012 required. Both 32bit and 64bit versions are
available. It is good opportunity to know what new features will be
available in this package and test interoperability with LibreOffice.
Product page is available at http://www.microsoft.com/office/preview/en.
Best regards.






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LibreOffice code coverage

2012-07-11 Thread bfo
Hi.
Today I stumbled upon Thunderbird code coverage report
(http://people.mozilla.org/~jcranmer2/c-ccov/).
Did anyone make such report for LibreOffice codebase? 
Best regards.


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Re: Gerrit: bug db integration

2012-07-11 Thread bfo

David Ostrovsky wrote
 
 just for the record: we turned on gerrit's bug-db-integration machinery 
 
Hi.
I accidentally hovered mouse pointer over fdo#x in some commit today and
was surprised that it is linked. Cool that it is enabled. Is it possible to
underline it at all times and/or change the color to darker to make it more
obvious link element? For me the color used is not much different than text
around...
Best regards.

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[Libreoffice-qa] LibreOffice code coverage

2012-07-11 Thread bfo [via Document Foundation Mail Archive]
Hi.
Today I stumbled upon Thunderbird code coverage report
(http://people.mozilla.org/~jcranmer2/c-ccov/).
Did anyone make such report for LibreOffice codebase? 
Best regards.



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Re: [Libreoffice-qa] Bug transfer from AOOo Bugzilla to LibO Bugzilla

2012-06-29 Thread bfo
Hi.
In regards to https://bugs.freedesktop.org/show_bug.cgi?id=51352#c3
I think that imported bugs which are in RESOLVED FIXED state should get some
kind of notification by a triagger.
LO devs, with the current backlog, should not waste time for bugs, which
are already fixed in the other codebase.
According to
http://nabble.documentfoundation.org/Including-a-patch-from-AOO-tp3992463p3992646.html
such import will be possible in near future, so bugs indicated by such
notification could be proceed ASAP (possibly as EasyHack or Import Day).
Query based on See also field is no good, as there are many bugs reported
that are not fixed in AOO.
Best regards.

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Re: Including a patch from AOO...

2012-06-27 Thread bfo
Hi.
There are bug reports on bugs.freedesktop.org imported from AOO which are in
RESOLVED FIXED state there. Patches are commited to AOO codebase for some of
them. LO devs should reinvent the wheel to fix a fixed issues (just like
this thread is all about)? This can impact improving LO quality. Any
comments on that?
Best regards.


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Re: [Libreoffice-qa] Cobra - WinLDTP Automation

2012-06-27 Thread bfo

Michael Stahl-2 wrote
 
 Linux version is LDTP, Windows version is Cobra and Mac version is PyATOM
 (Work in progress). 
 can all of these execute the same tests?
 surely writing tests 3 times is not the way to go.
 
With LDTP and WinLDTP, the script API part will be the same. The only
places where the script writer has to update things would be like - when the
widget types between both the platforms are different or the UI object label
is different
More informations:
news article -
http://news.efytimes.com/e1/82073/VMWare-Open-Sources--Windows-Version-Of-Linux-Desktop-Testing-Project
developer's blog - http://nagappanal.blogspot.com/



 i wonder what AOO uses for UI testing; perhaps IBM has some internal
 thing for that.
 
I have found the following resources:
https://cwiki.apache.org/OOOUSERS/release-qa-plan.html
http://wiki.services.openoffice.org/wiki/Quality_Assurance
http://www.mail-archive.com/ooo-dev@incubator.apache.org/msg20994.html



 the smoketest (as well as many other automated tests) can be run during
 the build simply by calling make check, and i would hope that our
 release builds are built that way.
 
Are results of such tests available anywhere?



 - full regression test has to be done before every major release
 - basic regression test should be done also before every bug fix release 
 What is the status of those? Are they executed before each release? Any
 dashboards available?
 i wonder what regression test means here? manual tests, or does it
 refer to testtool?
 
I got it from this article:
http://wiki.documentfoundation.org/QA/Testing/Regression_Tests


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[Libreoffice-qa] Cobra - WinLDTP Automation

2012-06-25 Thread bfo
Hi.
 I stumbled upon Cobra – WinLDTP,  Windows version of Linux Desktop Testing
Project open sourced by VMWare
recently. Using this tool, the GUI functionality of an application can be
tested in Windows XP SP3, Windows 7 SP1, Windows 8 development release.
Libre/OpenOffice is mentioned. Did anybody used LDTP in the past to perform
functional, regression testing? More info at
http://ldtp.freedesktop.org/wiki.
Best regards.
P.S.
There are traces of automation at wiki.documentfoundation.org:
- smoketest has to be done before any beta or rc build is announced
- full regression test has to be done before every major release
- basic regression test should be done also before every bug fix release 
What is the status of those? Are they executed before each release? Any
dashboards available?



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Re: Cleaning bug list

2012-06-21 Thread bfo

Petr Mladek wrote
 
 I'd change the workflow a little bit by putting the obvious things at the
 top:
 - feature requests aka wishlist
 I do not have any strong opinion for this. I think that it is is good to
 be able to discuss features, so enhancement bugs in bugzilla might be
 usable.
  - add target milestone if a feature is planned already
 This must be done by developer, anyway :-)
 
Well, to be clear, I see all this more like how to triage guide, that is why
I started with enhancements.
Target milestone can be set by QA member if feature is available.
https://bugs.freedesktop.org/show_bug.cgi?id=33773#c11 for instance.



 - bugs reported against not supported branches - exclude those at
 reporting
 level by disabling old versions in select fields; but what to do when
 they
 appear anyway -  mark them as INVALID at triaging? ask the reporter to
 check
 in new version? Any comments?
 We need to be more careful here. The current rule is to do NOT modify
 the version picker if you reproduce the problem with newer version. It
 is because it is very valuable to know how the bug is old. It helps
 developers to locate it. So, maybe, we should do it the other way and
 set the field to the oldest version where it was found.
 
I was thinking about New bug reports, which should be reported for supported
branches only (proposed in
https://bugs.freedesktop.org/show_bug.cgi?id=51070). 
Unfortunately it depends on
https://bugs.freedesktop.org/show_bug.cgi?id=50198.



 - is it Most Frequently Reported - then just dupe it 
 What do you mean by Most Frequently Reported?
 
Is it at https://bugs.freedesktop.org/duplicates.cgi for LibreOffice
product. Then it can be handled very quickly, 
but I see that searching for dupes is already listed on
http://wiki.documentfoundation.org/BugTriage



 I would personally enable voting as well but some other people thing
 that it is not objective.
 
Unfortunately I discovered
https://bugs.freedesktop.org/show_bug.cgi?id=39739. WONTFIXed by Mr
Bielefeld who authored
http://wiki.documentfoundation.org/Vote_for_Enhancement, where it begins
with [...] Bugzilla bug tracking system does not support Votes for requests
as it is available for OpenOffice.org. Here you find an experimental Voting
(or better: statistical online survey), currently with only very few rules
and only for Enhancement requests. I am perplexed. How manual wiki voting,
adding special keywords to bugs can be better than automated, build-in, out
of the box, customizable voting within Bugzilla? Strange. 
I know that voting is not a recipe to find best bugs to fix/features to
implement, but I think that giving an ability to vote (even only for QA team
members or LO developers)  would help going forward. I do vote for features
in other Bugzillas myself. 



 You are right, regression are bad and we need to fix them with high
 priority. On the other hand, you still need to compare them with other
 reported bugs and decide what is more annoying for the daily work. We
 could not blindly set the highest priority for a tiny functional problem
 just because it is a regression. As someone said, you could view almost
 any bug as regression, so we need to prioritize them as well.
 I would keep the current approach. Add regression into Whiteboard and
 set one level higher priority that you would set for non-regression.
 
I disagree. Many people just won't upgrade because of them. Fast query shows
180 opened bugs with regression keyword. Very worrying...



 It actually helps to prioritize bugs as well. If reporter is not willing
 to provide more information, the problem is probably not that important
 for him.
 
Disagree, as providing proper bt is complicated. 



 Also note that some crashers are reproducible only in very strange
 circumstances. Also some scenarios are very hard to prepare. We just
 need help from reporters in these cases.
 

Sure, but IMHO only if bug is not reproducible.



 If someone change the priority a wrong way, I would ask them not to do
 it, explain that the level is not that important, and change it back. If
 they change it once again, I would leave it as is. Developers would
 filter it themselves :-)
 

 I found https://bugs.freedesktop.org/show_bug.cgi?id=49168. IMHO instead of
flooding the Bugzilla, one can just disable it. 



 I think that it is not worth spending resources on migrating bugs to a
 single bugzilla. IMHO, it is better to spend time on fixing other bugs,
 improving the functionality, testing, ...
 
Already some bugs are migrated (from Symphony for instance). Some of them
are fixed already. 
I just can't imagine proper bug management in a project, when you have to
follow many bugtrackers.



 The ideal process is described at
 http://wiki.documentfoundation.org/BugReport_Details#Initial_state
 Of course, developers are just humans, sometimes quite overloaded and
 they do not follow the process. [...]
 developers to close bugs by asking about the state. I wonder, how often
 do you see 

Re: What is bibisect? And what is it doing in my office?

2012-06-20 Thread bfo

Jan Holesovsky wrote
 
 Hi,
 On 2012-06-16 at 02:22 -0700, bfo wrote:
 Not at all - it is even possible to generate a zipped installation, that
 would be just unpacked, and checked into git; ie. nothing really hard to
 do.  But nobody has done that yet - are you interested?
 If yes: The best would be to modify the tinbuild2 to be able also to
 commit the installation to a git repository, and push it to some
 repository. [...]
 The repository would have to be setup (on the server) to repack after
 every push; but that is just a trivial hook. [..]
 You probably want to hack somewhere here:
 http://cgit.freedesktop.org/libreoffice/contrib/buildbot/tree/bin/tinbuild_phases.sh#n85
 (making it part of the do_push() function).
 
Hi.
Thanks for the info, its good for search engines out there. Starred this
thread already... If anyone can add other useful informations - please do
comment.
Best regards.


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Re: Cleaning bug list

2012-06-19 Thread bfo

Joel Madero-2 wrote
 
 Version 2, changed orientation and tried to take comments into
 account. Let me know what you all think.
 
Hi.
This is a very nice workflow, but I have some questions:
- how you define Bug prevent users from making professional quality work?  
Interoperability issues are a big obstacle. If this package is supposed to
read/write MSOffice files, then every new bug in this area should have high
priority by default. I have reported two annoying:  
https://bugs.freedesktop.org/show_bug.cgi?id=47138 47138  and 
https://bugs.freedesktop.org/show_bug.cgi?id=49102 49102 . Are those
prevent users from making professional quality work enough? Home users can
live with a workaround, but it is impossible to expect that xx(x) users will
do it xx times a day. Everyday. That is not professional (even worse - it
is very unprofessional for those users migrated from MSO, where it just
worked).

I'd change the workflow a little bit by putting the obvious things at the
top:
- feature requests aka wishlist - add target milestone if a feature is
planned already
- bugs reported against not supported branches - exclude those at reporting
level by disabling old versions in select fields; but what to do when they
appear anyway -  mark them as INVALID at triaging? ask the reporter to check
in new version? Any comments?
- is it Most Frequently Reported - then just dupe it 
and now, if a bug is still there, triage it by the proposed workflow.

- how you define most and many - I reported those two bugs on behalf of ~xx
people - is my bug better than other reports? Should this be controlled by
number of dupes? At what levels? Maybe enabling voting feature of Bugzilla
would help here...

- regressions - this is a major problem and I think it deserves its own
place in the workflow. It is not a big problem for home users to switch the
version back and forth. But when we are talking in terms of bigger
deployment, when you have xx computers (and growing) it becomes a real
blocker sometimes. What good are new and fixed versions for, where there is
a regression which disqualifies the software for daily use? That is a big
problem.

- backtraces - not all people can do proper backtrace, especially on
Windows, so maybe while triaging crash bugs one could ask for one a QA
member? BTW: Having own dev build of LO 3.5.4.2 I can be QA contact for
missing bt for all Windows crash bugs (except Base) on that branch. 

- permissions - seems like every user has canconfirm (Can confirm a bug) and
editbugs (Can edit all aspects of any bug). Did you think about changing
that, so one could not interfere with QA actions or vandalize the bug
reports?

Bugs triaged.  But those are only b.f.o. bugs. Checking release info for
3.5.5.1 I can see such acronyms like bnc, i, rhbz and there are bugs
reported on b.f.o. coming from aoo (where they may be fixed already). Not
mentioning ubuntu, gentoo, opensuse and other bugtrackers. This is a very
serious problem, because not all bugs are in one place. Any comments about
that?

Does the developers have their workflow in Bugzilla? I compared few commits
(libreoffice/core libreoffice-3-5-5) with b.f.o reports:
- 50603 - not assigned, UNCONFIRMEDRESOLVED FIXED
- 43967 - assigned, UNCONFIRMEDNEWRESOLVED
FIXEDREOPENEDASSIGNEDRESOLVED FIXED
- 48601 - not assigned, UNCONFIRMEDNEW
- 50988 - assigned, UNCONFIRMEDASSIGNEDRESOLVED FIXED
- 43249 - assigned, UNCONFIRMEDNEWRESOLVED FIXED 

So, not bad but if there is more not assigned RESOLVED FIXED or NEW bugs
with commits in the repo, then I see a problem here. QA should know what is
happening with the bugs without the need to follow the comments. How does it
look for  commits? Also I see a lot of commits without bug report number
in it. What is fixed then? I see it as another problem.

I see you do not use QA field in Bugzilla. Why is that? Every component of a
product can have its default QA specialist. Then developers responsible for
a component quality can get a notice of new bugs instead of news about all
of them. Also QA specialist assigned here could be responsible for
bibisecting, bt delivery or verifying the bug.

By the way - Browsing through dev/qa mailinglist I can see that you prefer
those lists than bugs in Bugzilla. For instance - are those action items
from ESC or QA meetings reported as bugs in Bugzilla? b.f.o is not used
project wide or am I missing something?

Do you VERIFY bugs? I see just 62 bugs as VERIFIED FIXED. I do not see such
section in Getting Involved. Surely there are users willing to participate
this way.

I see you do not use flags and prefer Whiteboard. Why is that? Maybe a
better idea than a MAB nightmare (IMHO meta bugs with 300 comments are
useless) would be a release tracking flag, where QA would like to see a fix.
Mozilla projects use them a lot for instance...

Well, sorry for such a pack of off-topic questions, but I'd like to
understand QA in this project better.
Best regards.


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Re: What is bibisect? And what is it doing in my office?

2012-06-17 Thread bfo


 The bibisect is only possible for Bugs which are reproducible under Linux,
 if Linux has already been excluded (maybe bug history or comments will
 contain required information) bibisecting will not be possible. But of
 course, you can use bibisect to find out whether the bug is reproducible
 under Linux. 
 
Hi.
What is needed to prepare a Windows version? There are Windows tinderboxes
with daily builds of LO already (with new builds made twice a day even).
Repacking them as ready to go Windows installation by using PortableApps
technology would allow to do bibisecting on Windows without a hassle (if I
understand correctly it is a manual run exe-check exe-mark source process).
Am I missing something?
Best regards.


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Re: 3.5.3rc1 win32 / debug package ...

2012-06-13 Thread bfo

Petr Mladek wrote
 
 Create the wiki pages about getting the windows
 backtrace.
 
Hi.
Draft is available at
https://wiki.documentfoundation.org/How_to_get_a_backtrace_with_WinDbg.
LO Windows developers are asked to comment:
- what debug output do they actually need
- which additional WinDbg commands should be used (if any)
- is mini dump generationanalyse  procedure presented there useful (if not
- how to do it the right way)
Best regards.


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Re: 3.5.3rc1 win32 / debug package ...

2012-06-04 Thread bfo

Petr Mladek wrote
 
 If you prepare the pages and template and
 if it is easy to add new week, Michael might do it himself in the
 future.
 
Firefox team is using CreateBox Wiki Extension for minutes - check their
wiki page at https://wiki.mozilla.org/Platform#Meetings 



 Yes, any help is really appreciated. If you feel like, please propose
 some prioritization. 
 

From my users perspective the proposal is simple:
1. crashers
2. dataloss
3. regressions
4. something do not work as expected bugs
5. enhancements  

BTW: With time scheduled release cycle (monthly in your case) IMHO it is
difficult to triage bugs as blockers or critical anyway. 
I do not know if you are prepared to do chemspills, emergency releases or
stop the release channel if things go wrong big time...



  Maybe, but changing to NEW is quite complicated 
 in your workflow, so mostly I leave them as UNCONFIRMED.
 Heh, what is complicated about it? Is the documentation unclear? IMHO,
 if you make sure that e bug is reproducible with the given information,
 you could move it to the state NEW.
 

I thought so, but according to http://wiki.documentfoundation.org/BugTriage
there are three bold ANDs before you can change a status to NEW. 
Further more, an exclamation mark at the end of that paragraph 
(and the whole scary sentence before it) discouraged me to change anything
in the Status field at all.

Best regards.


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Re: [Libreoffice-qa] crasher bugs and most annoying bugs generated by automation [was: 3.5.3rc1 win32 / debug package ...]

2012-06-04 Thread bfo

Bjoern Michaelsen wrote
 
 Crash counter (search for libreoffice-core):
  https://errors.ubuntu.com/
 Open LibreOffice crasher bugs by most affected users:
 Open LibreOffice crasher bugs by bug heat:
 

This s very cool. Question - why I have mostly page not find errors when I
click in the Bugs report column
for libreoffice-core?

Best regards.

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Re: About fdo#47044 crashed when accessing Proxy etc

2012-06-01 Thread bfo

julien2412 wrote
 
 Hello,
 Quite recently, an interesting bt has been published by bfoman about
 this bug (see https://bugs.freedesktop.org/attachment.cgi?id=62055) , here
 are the top lines :
 
Hi.
I just wanted to add, that if there is more I can do to debug it - I will do
it (like some WinDbg magic commands as per developers' suggestions). I can
reproduce at will in Windows 7 (Windows XP is not affected as I can tell
atm). This is a blocker in my organization, as this is triggered always when
users copy'n'paste from Intranet sites into Writer (instant crash) - and
they do it quite frequently. And as per bug
https://bugs.freedesktop.org/show_bug.cgi?id=49903 seems this is involved in
other areas when links are processed.
Best regards.


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Re: About fdo#47044 crashed when accessing Proxy etc

2012-06-01 Thread bfo

julien2412 wrote
 
 Quite recently, an interesting bt has been published by bfoman about
 this bug (see https://bugs.freedesktop.org/attachment.cgi?id=62055) , here
 are the top lines :
 
Also check updated bt at
https://bugs.freedesktop.org/attachment.cgi?id=62322


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Re: 3.5.3rc1 win32 / debug package ...

2012-06-01 Thread bfo

Michael Meeks-2 wrote
 
 On Fri, 2012-05-25 at 11:35 -0700, bfo wrote:
 I read that you have unused reporting tool in the codebase and plans
 to bring it back to life. Without it do you know the top crashers?
   Not really; we rely on human bug filing and QA to bring these to our
 attention; of course, lots of users simply don't bother to file bugs,
 but hopefully we get some reports for these.
 
I think it won't do any good in the long term. Enabling reporting tool would
give you a chance to
get more data without the need to know the bugzilla magic by the users (just
opt in to send the reports). 
It could bring more testers to the project, as now you have to do an own
debug build to test LO 
with proper backtraces (especially on Windows).
Then (or I should write Before that) you can think about what to do with
the data (and how). 
Luckily you can use experience of other projects (nice reading at
http://blog.mozilla.org/metrics/) 
or code even and work with dashboards like https://crash-stats.mozilla.com/ 
or http://brasstacks.mozilla.com/orangefactor for instance. 
I can see you have quite a few  http://tinderbox.libreoffice.org tinderboxes  
but the question is - how do you use them for QA? 
Browsing through QA articles I can feel it is more like - download, run,
test, report scheme atm.



   Anyone is welcome to put / link them into whatever wiki page they
 like :-) if you want it - go for it ! I'm happy to add a link to it at
 the bottom of my template so it's easy to find in future.
 
Yea... As wiki.d.o can have 
http://wiki.documentfoundation.org/TDF/BoD_Meetings TDF BoD meetings  or 
http://wiki.documentfoundation.org/TDF/Membership_Committee_Meetings
Membership Committee Meetings  
I simply do not understand why Engineering Steering Committee Meeting are
not there. 
It is very valuable information about what is going on in the project. 
http://wiki.documentfoundation.org/RBd/TSC_Call_Minutes RBd 's notes are a
good read, 
but you know... pasting minutes into wiki template do not need another
volunteer...



 Also I am really concerned about your QA priorities. IMHO you should
 care little more about Windows builds and MS Office filters.
   Who is the 'you' here ? you are one of us if you're helping out :-) 
 [...]
   However, getting the best and fastest possible list of and
 prioritisation of bugs is a crucial task of QA 
 
By you I mean QA Team. Reading ESC minutes I do not see general rule of
prioritisation of bugs.
Is it 1. crashers 2. regressions 3. enhancements or any other scheme? I
can't feel it atm. 
You have MAB meta bugs, but it's more my bug is more buggy than your bug
attitude there.



 Sadly I'm not QA specialist. I just decided to help LO project by
 confirming as many bugs as I can find in Bugzilla. Hope this will help
 increase the quality of LO for Windows in any way...
   Certainly - it's a really good way to help out. 
 
Yes, I started doing that. It seems it moved things a little bit in few bugs
already.
Should I do something more? Maybe, but changing to NEW is quite complicated 
in your workflow, so mostly I leave them as UNCONFIRMED.
Best regards.
P.S.
Sorry for off-topic.

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Re: 3.5.3rc1 win32 / debug package ...

2012-05-28 Thread bfo

bfo wrote
 
 As I wrote earlier I have pdb symbols and source links in the WinDbg
 outputs,
 but I am concerned about missing FAULTING_SOURCE_LINE and
 FAULTING_SOURCE_CODE sections.
 

I managed to receive outputs with FAULTING_SOURCE_CODE section just as in
Jesus screencast.
FAULTING_SOURCE_LINE is still missing, but it is not a big problem, as there
is  marker in the source code section.

I'll put it into wiki page soon.

Best regards.




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Re: 3.5.3rc1 win32 / debug package ...

2012-05-25 Thread bfo
On Fri, May 25, 2012 at 12:03 PM, Petr Mladek - pmla...@suse.cz wrote:
 but I am not sure if my WinDbg output is any good.
 It is probably less informative without the .pdb files. Anyway, I guess
 that your are on the right way.

As I wrote earlier I have pdb symbols and source links in the WinDbg
outputs,
but I am concerned about missing FAULTING_SOURCE_LINE and
FAULTING_SOURCE_CODE sections.

 If you are lost, just ask on this mailing list. Please, mention there
 more details about your system, configure options, and the error message
 with some context. Please, do it in separate mail, so we do not solve
 too many problems in this thread :-)

Will do as I stuck on those on my way to master...
BTW: I am using sources from
http://download.documentfoundation.org/libreoffice/src/.

 You might fine some information in the build_info.txt file that is
 available next to the related daily build.

Yes, I checked that, but haven't found why I had errors in my attempts
to do the builds.

 Thanks for digging into it.

Well, it is very hard for a newcomer as more informations, settings,
parameters and tips you can get from the mailing lists than from wiki
articles. Hope to edit those a little bit when I succeed.
It is hell of a job to browse a huge number of threads to get this
running... 

Best regards.


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Re: 3.5.3rc1 win32 / debug package ...

2012-05-25 Thread bfo
On Fri, May 25, 2012 at 3:21 PM, Petr Mladek - pmla...@suse.cz wrote:
 We are already using Litmus and are going to migrate to Moztrap. Though,
 we are not familiar with the real processes that used in the Mozilla
 project.
 Do you have any experience with the Mozilla processes? Are you able to
 compare it with the current LibreOffice processes that are described at
 http://wiki.documentfoundation.org/QA ?
 This is the area where we really need improvements.

It would be difficult for me to compare it, as I am not a QA/RelEng
specialist, insider nor involved in the process.
I think you should just check what they achieved at these sites in
terms of workflow, automation and data gathering:

https://quality.mozilla.org/
https://wiki.mozilla.org/QA/Desktop_Firefox
https://wiki.mozilla.org/Socorro
https://crash-stats.mozilla.com/products/Firefox
https://tbpl.mozilla.org/

http://www.mozilla.org/hacking/module-ownership.html
https://wiki.mozilla.org/Modules
http://www.mozilla.org/hacking/committer/
http://www.mozilla.org/hacking/reviewers.html
https://wiki.mozilla.org/Sheriff_Duty
https://wiki.mozilla.org/ReleaseEngineering:Sheriffing
http://www.mozilla.org/hacking/regression-policy.html
https://wiki.mozilla.org/Inbound_Sheriff_Duty

One have to remember that Mozilla have full time QA employees and
build those tools for years.
They changed release cycle recently and also had some problems (being
so experienced).
As LibreOffice is complicated project maybe you should implement some
more automation and crash data gathering.
I read that you have unused reporting tool in the codebase and plans
to bring it back to life. Without it do you know the top crashers? 
Per platform? Per branch? I do not see such information in ESC minutes
 (btw: could you put them also in the wiki?).
Depending just on Bugzilla queries IMHO is not enough.
Also I am really concerned about your QA priorities. IMHO you should
care little more about Windows builds and MS Office filters.
Without those it will be a huge problem to gain users on this
platform. Unfortunately Windows support and MS format regressions are
little scary. I am not a developer, but Microsoft published the
documentation at
http://msdn.microsoft.com/en-us/openspecifications/cc816059.aspx. 
Unfortunately changes in the Microsoft policy about compilers
(http://arstechnica.com/information-technology/2012/05/no-cost-desktop-software-development-is-dead-on-windows-8/)
can discourage Windows volunteers or developers even more
And no - buy support, pay for code, do it yourself or change OS is not the
right answer.

 It would be great if you could join us and discus particular changes on
 the libreoffice-qa
 mailing list.

Sadly I'm not QA specialist. I just decided to help LO project by
confirming as many bugs as I can find in Bugzilla. Hope this will help
increase the quality of LO for
Windows in any way...

Best regards.


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Re: 3.5.3rc1 win32 / debug package ...

2012-05-24 Thread bfo . bugmail
On Wed, May 23, 2012 at 3:11 PM, Petr Mladek - pmla...@suse.cz wrote:
 Please consider. Always you can ask the friendly guys at Mozilla how
 to set this all up...
 Thanks for tip.

What a discovery! Seems like complete how to:
http://zenit.senecac.on.ca/wiki/index.php/Mozilla_Source_and_Symbol_Server
Blog postings, bugs on b.m.o, other resources also worth of checking:
http://crashopensource.wordpress.com/2007/09/20/starting-the-project-mozilla-source-and-symbol-server/
https://bugzilla.mozilla.org/show_bug.cgi?id=385792
https://bugzilla.mozilla.org/show_bug.cgi?id=408134
https://bugzilla.mozilla.org/show_bug.cgi?id=419904
https://bugzilla.mozilla.org/show_bug.cgi?id=424240
https://bugzilla.mozilla.org/show_bug.cgi?id=424817
https://bugzilla.mozilla.org/show_bug.cgi?id=428518
http://web.archive.org/web/20071218162257/http://www.jorgon.freeserve.co.uk/Other/pdb.htm

Best regards.

P.S.
It would be great if ESC could go the Mozilla's path of doing things
in QA department.
The knowledge base is on Mozilla's wiki. Software is... open sourced
and available to download.
You should get connected to make LO better. Definitely.

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Re: 3.5.3rc1 win32 / debug package ...

2012-05-20 Thread bfo . bugmail
On Thu, 2012-05-10 at 12:13 +0200, Jesús Corrius wrote:
 In any case, the right way to do it would be to automatically generate
 all PDBs for each released version, for example in: solver\wntmsci.pro\pdb.
 Then we put those generated PDBs online at symbols.libreoffice.org.
 I think first we should have the symbol server for Jesus' debug build.
 Or he should publish the PDB files along with the installer.

Hello.
I am Windows user interested in helping confirming UNCONFIRMED and
other crash bug reports on b.f.o.
Please set up the symbol server and even source server just as Mozilla did.
This will help people without strong programming knowledge to just run
the WinDbg,
download the symbols/source, catch a crasher and fill complete bug reports
for Windows platform with source excerpt included.
And all that without setting up build environment to generate symbols
and source access for WinDbg on their own.

Links to Mozilla pages, where all this is well documented:
https://developer.mozilla.org/en/How_to_get_a_stacktrace_with_WinDbg
https://developer.mozilla.org/en/Using_the_Mozilla_symbol_server
https://developer.mozilla.org/en/Using_the_Mozilla_source_server
https://developer.mozilla.org/en/Debugging_a_minidump

Currently there is only
http://wiki.documentfoundation.org/Development/How_to_debug article
and screencast by Jesús Corrius on YouTube - sadly without step by
step wiki article about it.

Please consider. Always you can ask the friendly guys at Mozilla how
to set this all up...

Best regards.

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