Re: [Libreoffice-qa] Bugs with Backtrace but Not Reproduced

2015-03-06 Thread Joel Madero
https://wiki.documentfoundation.org/QA/BugTriage#Suggested_Triage_Order

Click on the CrasherAll link (we should be monitoring these closely -
one is 7+ weeks old)


Best,
Joel

On 03/06/2015 06:58 AM, V Stuart Foote wrote:
 @Joel,  

 Think you need to share that query list for us to be able to run
 it--currently return invalid.

 Stuart




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Re: [Libreoffice-qa] Bugs with Backtrace but Not Reproduced

2015-03-06 Thread Joel Madero


On 03/06/2015 12:11 AM, Alex Thurgood wrote:
 Le 06/03/2015 05:52, Joel Madero a écrit :

 Hi Joel,

 I'm curious if anyone has any thoughts about bugs that have backtraces
 but QA has been unable to repro. Should these just be pushed to NEW ?

 Currently there are 8 UNCONFIRMED crashers  - at least one or two of
 those have backtraces but have had other members of QA say they cannot
 reproduce.

 Got a link for those issues handy ?
https://bugs.documentfoundation.org/buglist.cgi?list_id=525899regetlastlist=525899

There are the 8 crashers currently reported and unconfirmed. At least 2
of them have backtraces - one of the other ones has some kind of a
system dump or something...

If we can just mark as NEW then I suggest we start automatically asking
users to do a backtrace (at least suggest and link to the wiki). Might
save a few rounds of NEEDINFO - UNCONFIRMED - NEEDINFO - WFM -
UNCONFIRMED ;)

Best,
Joel



 Alex

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Re: [Libreoffice-qa] Bugs with Backtrace but Not Reproduced

2015-03-06 Thread V Stuart Foote
@Joel,  

Think you need to share that query list for us to be able to run
it--currently return invalid.

Stuart




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Re: [Libreoffice-qa] Bugs with Backtrace but Not Reproduced

2015-03-06 Thread Alexander Thurgood
Le 06/03/2015 15:26, Joel Madero a écrit :

 Got a link for those issues handy ?
 https://bugs.documentfoundation.org/buglist.cgi?list_id=525899regetlastlist=525899
 

Thanks but I only get this in return from Bugzilla :

Sorry, I seem to have lost the cookie that recorded the results of your
last search. I'm afraid you will have to start again from the search page.


Alex


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Re: [Libreoffice-qa] Bugs with Backtrace but Not Reproduced

2015-03-06 Thread Alexander Thurgood
Le 06/03/2015 16:00, Joel Madero a écrit :


There doesn't seem to be a backtrace with bug 89628, or did I miss
something ?

Alex

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Re: [Libreoffice-qa] Bugs with Backtrace but Not Reproduced

2015-03-06 Thread Alexander Thurgood
Le 06/03/2015 16:00, Joel Madero a écrit :


No backtrace on bug 89844 either ?

Alex


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Re: [Libreoffice-qa] Bugs with Backtrace but Not Reproduced

2015-03-06 Thread Pedro
jmadero wrote
 I'm curious if anyone has any thoughts about bugs that have backtraces
 but QA has been unable to repro. Should these just be pushed to NEW ?

I think so. It was the accepted procedure for this bug
https://bugs.documentfoundation.org/show_bug.cgi?id=62381

If there is a backtrace it is a proven bug even if the people in QA can not
reproduce it (either because they don't use the same programs, they aren't
on the same locale, etc)

If it is set to New, then some developer might be interested in fixing it.
If s/he needs further information then it can only be provided by the OP,
not by QA.

Just my 2 cents.



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[Libreoffice-qa] Bugs with Backtrace but Not Reproduced

2015-03-05 Thread Joel Madero
Hi All,

I'm curious if anyone has any thoughts about bugs that have backtraces
but QA has been unable to repro. Should these just be pushed to NEW ?

Currently there are 8 UNCONFIRMED crashers  - at least one or two of
those have backtraces but have had other members of QA say they cannot
reproduce.


Best,
Joel
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