https://bugs.documentfoundation.org/show_bug.cgi?id=149677
Bug ID: 149677
Summary: LibreOffice hangs on remote printer
Product: LibreOffice
Version: 7.2.7.2 release
Hardware: x86-64 (AMD64)
OS: Windows (All)
Status: UNCONFIRMED
Severity: normal
Priority: medium
Component: LibreOffice
Assignee: libreoffice-bugs@lists.freedesktop.org
Reporter: fabien.batt...@orange.fr
Description:
At startup, LibreOffice hangs if default remote printer is off.
LO main screen is blocked for more than 5 minutes.
If the network printer is on, then no problem.
If Options/Printing = File Print,
then no probem, whatever the printer status.
Issue seen on windows 11, LO 7.2.7 and 7.3.4
Steps to Reproduce:
1. Setup a REMOTE (WiFi) Linux (Ubuntu) USB printer as the default windows
printer, and LO without "startup with windows session"
2. Linux printer host in standby mode
3. Start LO on a windows host ==> Hangs for a typical network timeout
4. Restart LO in "safe mode" : No problem
5. Restart LO with Linux host and printer reachable: no problem
6. Restart LO with Options/Printing = File Print : no problem
This problem is reprocuded with Libre Office (selector), write and calc.
Actual Results:
LO "boots" rapidly
Then UI hangs: Main menu does not display for 5 minutes or more.
Expected Results:
LO should not hang, and probably gracefully warn that printer is unreachable.
Reproducible: Always
User Profile Reset: Yes
OpenGL enabled: Yes
Additional Info:
NB: modern DELL PC with 16GB RAM, SSD. Not a performance issue.
And when the printer is ON, everything is correct.
user Profile reset does NOT solve the issue.
Looking a the initial pooling of the printer status should show a potential
network timeout.
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