https://bugs.documentfoundation.org/show_bug.cgi?id=98073
Bug ID: 98073
Summary: LibreOffice won't accept changes to printing options
from driver-specific Properties box
Product: LibreOffice
Version: unspecified
Hardware: All
OS: Windows (All)
Status: UNCONFIRMED
Severity: normal
Priority: medium
Component: Printing and PDF export
Assignee: libreoffice-bugs@lists.freedesktop.org
Reporter: seasc...@seattletechradio.com
LibreOffice is my office suite of choice, but sometimes it can be a real pain
to use. My biggest frustration at the moment is that I cannot easily print
certain documents with LibreOffice, specifically non-standard envelopes of a
custom size. This is because LibreOffice will not listen when I try to pass it
instructions from my printer driver, using the Properties dialog box.
This is what should happen:
(1) I go to Print a document using Ctrl+P or File > Print.
(2) Print menu appears.
(3) I select the printer I wish to use, then click Properties to change the
settings, including paper type, page size, quality, etc.
(4) The printer-specific Properties box pops up. This is laid out differently
by different manufacturers.
(5) I click OK to pass updated settings back to LibreOffice.
(6) LibreOffice accepts those changes and updates the print preview
accordingly. When I click OK to print, the document comes out of the tray
looking like it should.
Step 6 is where I'm experiencing problems. Unfortunately, LibreOffice doesn't
seem to want to listen when I specify options in Properties.
When I OK out of the Properties box, I see the Print screen again, but I can
often tell my changes have not been accepted because the preview on the left
hand side does not change to reflect the custom paper size I have specified.
Going back to Properties, I see the default settings again, as though I'd never
specified a custom paper size, different paper type, or higher-quality
resolution. I need LibreOffice to listen when I give it instructions via one of
my printer drivers. Otherwise, my documents will not turn out right.
This is not a printer-specific problem. I have multiple printers at my
disposal, with manufacturer-provided drivers from Xerox and Brother installed.
Nor is this problem specific to my computer/operating system. I run into the
same issue with LibreOffice on Windows 7 32 bit, Windows 8 64-bit, etc.
No matter which printer I choose, I cannot get LibreOffice to reliably
accept/remember the settings that I have specified, which means I cannot use it
to print many of my documents. I have to use Apache OpenOffice (which I've
discovered does not have this problem) instead.
I'm not sure of the earliest version affected, but I may be able to find out
through testing by spinning up a virtual machine. I'm using LO Version 5.1.0.3
on Windows.
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