[Libreoffice-bugs] [Bug 95198] Unable to insert image

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=95198

psybuck01  changed:

   What|Removed |Added

 Status|NEEDINFO|RESOLVED
 Resolution|--- |FIXED

--- Comment #19 from psybuck01  ---
This issue is resolved by re-installing the LO version twice.

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[Libreoffice-bugs] [Bug 95198] Unable to insert image

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=95198

Adolfo Jayme  changed:

   What|Removed |Added

 Resolution|FIXED   |WORKSFORME

--- Comment #20 from Adolfo Jayme  ---
The “FIXED” bug status is reserved for issues closed explicitly by a patch
submitted to our Git repository.

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[Libreoffice-bugs] [Bug 95198] Unable to insert image

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=95198

--- Comment #12 from Alex Thurgood  ---
@psybuck : thank you for providing this information and sample document

If I open your document, I can see  picture of a (Yorkshire ??) terrier centred
at the top of the page, so this is worksforme (WFM). My version of LibreOffice
is 5022 from the TDF download page.


Have you tried resetting your LO user profile ?

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[Libreoffice-bugs] [Bug 95198] Unable to insert image

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=95198

Alex Thurgood  changed:

   What|Removed |Added

 Status|NEEDINFO|UNCONFIRMED
 Ever confirmed|1   |0

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[Libreoffice-bugs] [Bug 95198] Unable to insert image

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=95198

Alex Thurgood  changed:

   What|Removed |Added

 Status|UNCONFIRMED |NEEDINFO
 Ever confirmed|0   |1

--- Comment #13 from Alex Thurgood  ---
By any chance, do you have the "hide images" option ticked under Display/View
in Writer ?

I just noticed this option and if I activate it, I get a frame holder
representation instead of the image. Please check and report back.

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[Libreoffice-bugs] [Bug 95198] Unable to insert image

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=95198

--- Comment #16 from psybuck01  ---
(In reply to psybuck01 from comment #14)
> (In reply to Alex Thurgood from comment #12)
> > @psybuck : thank you for providing this information and sample document
> > 
> > If I open your document, I can see  picture of a (Yorkshire ??) terrier
> > centred at the top of the page, so this is worksforme (WFM). My version of
> > LibreOffice is 5022 from the TDF download page.
> > 
> > 
> > Have you tried resetting your LO user profile ?
> 
> Hi Alex, 
> 
> I have resetted my LO profile. Still the same.

Yes its a yorkshire I send as a sample document.

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[Libreoffice-bugs] [Bug 95198] Unable to insert image

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=95198

--- Comment #14 from psybuck01  ---
(In reply to Alex Thurgood from comment #12)
> @psybuck : thank you for providing this information and sample document
> 
> If I open your document, I can see  picture of a (Yorkshire ??) terrier
> centred at the top of the page, so this is worksforme (WFM). My version of
> LibreOffice is 5022 from the TDF download page.
> 
> 
> Have you tried resetting your LO user profile ?

Hi Alex, 

I have resetted my LO profile. Still the same.

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[Libreoffice-bugs] [Bug 95198] Unable to insert image

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=95198

--- Comment #15 from psybuck01  ---
(In reply to Alex Thurgood from comment #13)
> By any chance, do you have the "hide images" option ticked under
> Display/View in Writer ?
> 
> I just noticed this option and if I activate it, I get a frame holder
> representation instead of the image. Please check and report back.

Hi Alex, 

I dont have a "hide images" option, neither a Display/ View in my Writer. 
However, I have tried to look for an option for images. Opening a Writer, in
the menu "Format"> Image> i dont have a option menu.

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[Libreoffice-bugs] [Bug 95198] Unable to insert image

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=95198

--- Comment #18 from psybuck01  ---
(In reply to Alex Thurgood from comment #17)
> In the 4th top-level menu from the leftt in Writer, the top entry of this
> menu is called Display or View, or something like that - in French, it is
> called Affichage. This menu has a whole list of options that can be turned
> on or off. About half-way down is an option to hide/mask image display. If
> you toggle that switch, you will see that the picture of the dog gets
> replaced with a frame or placeholder for the image.

Hi Alex, 

I appreciate your time and effort for this issue. I'd been trying to check the
option you provided or maybe to understand the way i see it is "View" menu >
"Hidden Image" I have unticked that and ticked it for several times but to no
avail, still im unable to see the image. To try again on this issue. I tried to
uninstall the LibreOffice and reinstalled a new one. To my luck, now I can see
the image and the "Hidden Image" ticker is now working.

I couldn't appreciate more of what you did. I tried to reinstall it several
times but just now I got it working. 

I don't know how to express my gratitude on your patience and assistance. 

I can consider this issue resolve by reinstalling it a few times. 

Regards, 

Jonas

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[Libreoffice-bugs] [Bug 95198] Unable to insert image

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=95198

--- Comment #17 from Alex Thurgood  ---
In the 4th top-level menu from the leftt in Writer, the top entry of this menu
is called Display or View, or something like that - in French, it is called
Affichage. This menu has a whole list of options that can be turned on or off.
About half-way down is an option to hide/mask image display. If you toggle that
switch, you will see that the picture of the dog gets replaced with a frame or
placeholder for the image.

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[Libreoffice-bugs] [Bug 95198] Unable to insert image

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=95198

--- Comment #10 from psybuck01  ---
Hi, 

Attached is the screenshot of the version of my LibreOffice. Its version is
5.0.2.2

Regards

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[Libreoffice-bugs] [Bug 95198] Unable to insert image

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=95198

--- Comment #9 from psybuck01  ---
Created attachment 119950
  --> https://bugs.documentfoundation.org/attachment.cgi?id=119950=edit
Libre Office 5.0.2.2

Here is the screenshot of the version of my LibreOffice

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[Libreoffice-bugs] [Bug 95198] Unable to insert image

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=95198

--- Comment #11 from psybuck01  ---
Created attachment 119951
  --> https://bugs.documentfoundation.org/attachment.cgi?id=119951=edit
sample document that has errors

Hi, attached is the sample document containing the error with the image. 

Document saved format: .odt 
Image type:  .jpg
OS: Mac OSX (El Capitan)
Libre Office version: 5.0.2.2

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[Libreoffice-bugs] [Bug 95198] Unable to insert image

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=95198

--- Comment #8 from Alex Thurgood  ---
@psybuck : please provide us with a sample Writer document that contains the
image which doesn't display properly.

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[Libreoffice-bugs] [Bug 95198] Unable to insert image

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=95198

--- Comment #7 from Alex Thurgood  ---
psybuck01 : please confirm the exact version of LibreOffice you are using, via
the LibreOffice A propos / About menu entry and report back here. You only
mention that it is 5.0.2, but the fourth and final digit is missing.

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[Libreoffice-bugs] [Bug 95198] Unable to insert image

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=95198

Alex Thurgood  changed:

   What|Removed |Added

 Status|UNCONFIRMED |NEEDINFO
 Ever confirmed|0   |1

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[Libreoffice-bugs] [Bug 95198] Unable to insert image

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=95198

--- Comment #6 from Alex Thurgood  ---
(In reply to Andras Timar from comment #3)
> (In reply to Alex Thurgood from comment #2)
> > Your screenshot shows that you are not using the TDF version of LibreOffice,
> > but one provided by Collabora (either Vanilla or "by-Collabora").
> 
> ??? On screenshot I read "This product was created by The Document
> Foundation" etc.

Ooop, sorry Andras, I've never seen that screenshot before so worngly assumed
it was a Collabora product.

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[Libreoffice-bugs] [Bug 95198] Unable to insert image

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=95198

psybuck01  changed:

   What|Removed |Added

 Status|NEEDINFO|UNCONFIRMED
 Ever confirmed|1   |0

--- Comment #5 from psybuck01  ---
Any update on this issue?

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[Libreoffice-bugs] [Bug 95198] Unable to insert image

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=95198

--- Comment #3 from Andras Timar  ---
(In reply to Alex Thurgood from comment #2)
> Your screenshot shows that you are not using the TDF version of LibreOffice,
> but one provided by Collabora (either Vanilla or "by-Collabora").

??? On screenshot I read "This product was created by The Document Foundation"
etc.

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[Libreoffice-bugs] [Bug 95198] Unable to insert image

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=95198

Alex Thurgood  changed:

   What|Removed |Added

 Status|NEW |NEEDINFO

--- Comment #1 from Alex Thurgood  ---
I'm using 

Version: 5.0.2.2
Build ID: 37b43f919e4de5eeaca9b9755ed688758a8251fe
Locale : fr-FR (fr.UTF-8)

OSX 10.11 

and I can insert a PNG image into a Writer document :

- drag and drop from Desktop ; or
- via the Insert > Image menu.

As you don't say what kind of image you are trying to insert, nor in which kind
of document you are trying to insert it, there isn't much we can do with your
report at the moment, so please provide detailed steps and if possible a test
image in the format that isn't working for you.

There are currently several known WMF/EMF/EMF+/EPS image display bugs in
LibreOffice. If your image is one of these formats, your problem might well be
a duplicate of an existing bug report.

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[Libreoffice-bugs] [Bug 95198] Unable to insert image

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=95198

--- Comment #4 from psybuck01  ---
Hi, 

"- drag and drop from Desktop ; or
- via the Insert > Image menu."

I tried both of the steps you provided. I have tried attaching a .jpeg, .png,
.gif all are the same. 

I dont see issues with WMF/EMF/EMF+/EPS.

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[Libreoffice-bugs] [Bug 95198] Unable to insert image

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=95198

psybuck01  changed:

   What|Removed |Added

 Status|UNCONFIRMED |NEW
 Ever confirmed|0   |1
 OS|All |Mac OS X (All)

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[Libreoffice-bugs] [Bug 95198] Unable to insert image

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=95198

--- Comment #2 from Alex Thurgood  ---
Your screenshot shows that you are not using the TDF version of LibreOffice,
but one provided by Collabora (either Vanilla or "by-Collabora").

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