[Libreoffice-bugs] [Bug 101842] LO freezes while unsuccessfully searching for Firefox Themes

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=101842

Xisco Faulí  changed:

   What|Removed |Added

 Status|NEEDINFO|RESOLVED
 CC||xiscofa...@libreoffice.org
 Resolution|--- |DUPLICATE

--- Comment #13 from Xisco Faulí  ---
Setting as dupe of bug 114731.
Please, reopen it if the issue is still reproducible with a build containing
the fix in bug 114731

*** This bug has been marked as a duplicate of bug 114731 ***

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[Libreoffice-bugs] [Bug 101842] LO freezes while unsuccessfully searching for Firefox Themes

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=101842

Kevin Suo  changed:

   What|Removed |Added

 Status|NEW |NEEDINFO

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[Libreoffice-bugs] [Bug 101842] LO freezes while unsuccessfully searching for Firefox Themes

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=101842

Jean-Baptiste Faure  changed:

   What|Removed |Added

   See Also||https://bugs.documentfounda
   ||tion.org/show_bug.cgi?id=11
   ||4731

--- Comment #12 from Jean-Baptiste Faure  ---
Please try a more recent build of the master, one that contains the commit
fixing bug 114731.

Best regards. JBF

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[Libreoffice-bugs] [Bug 101842] LO freezes while unsuccessfully searching for Firefox Themes

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=101842

Kevin Suo  changed:

   What|Removed |Added

   See Also||https://bugs.documentfounda
   ||tion.org/show_bug.cgi?id=99
   ||837

--- Comment #11 from Kevin Suo  ---
This bug is similar with bug 114739, and that one was marked as a duplicate of
bug 99837. But they may be different issue. 

Those two bugs (114739 and 99837) are related to the crash after you select a
theme, but this bug is about the hang when you click the categories button (at
this moment no theme is shown on the UI).

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[Libreoffice-bugs] [Bug 101842] LO freezes while unsuccessfully searching for Firefox Themes

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=101842

--- Comment #10 from Kevin Suo  ---
(In reply to Kevin Suo from comment #9)
This test is done in
Version: 6.1.0.0.alpha0+
Build ID: 715114595e0feec49c4d54cc5eb26f13dccb7968
CPU threads: 4; OS: Linux 4.14; UI render: default; VCL: gtk3; 
Locale: zh-CN (zh_CN.UTF-8); Calc: group

My ip address is 121.101.208.18 in Beijing, China.

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[Libreoffice-bugs] [Bug 101842] LO freezes while unsuccessfully searching for Firefox Themes

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=101842

Kevin Suo  changed:

   What|Removed |Added

 Status|RESOLVED|NEW
 Resolution|INSUFFICIENTDATA|---

--- Comment #9 from Kevin Suo  ---
Steps to Reproduce:
1. Goto "Tools > Options > Personalization > Own Theme > Select Theme".
2. Click on any of the Categories.
--> Showing "Searching, please wait...", without returning anything for two
minums.
3. Click "Cancel".
--> LibreOffice hangs up.

[suokunlong@x230i lo-linux-dbgutil-daily]$ ./opt/program/soffice
warn:vcl.gdi:9390:9390:vcl/headless/svpgdi.cxx:239: non default depth bitmap,
slow convert, upscale the input
(pkix_CacheCert_Add: PKIX_PL_HashTable_Add for Certs skipped: entry existed
(pkix_CacheCert_Add: PKIX_PL_HashTable_Add for Certs skipped: entry existed
(pkix_CacheCert_Add: PKIX_PL_HashTable_Add for Certs skipped: entry existed
(pkix_CacheCert_Add: PKIX_PL_HashTable_Add for Certs skipped: entry existed
(pkix_CacheCert_Add: PKIX_PL_HashTable_Add for Certs skipped: entry existed
warn:ucb.ucp.webdav:9390:9424:ucb/source/ucp/webdav-neon/NeonSession.cxx:1816:
Neon returned NE_ERROR, http response status code was: 0 'Could not parse
response status line'
(pkix_CacheCert_Add: PKIX_PL_HashTable_Add for Certs skipped: entry existed
(pkix_CacheCert_Add: PKIX_PL_HashTable_Add for Certs skipped: entry existed
(pkix_CacheCert_Add: PKIX_PL_HashTable_Add for Certs skipped: entry existed
(pkix_CacheCert_Add: PKIX_PL_HashTable_Add for Certs skipped: entry existed
(pkix_CacheCert_Add: PKIX_PL_HashTable_Add for Certs skipped: entry existed
(pkix_CacheCert_Add: PKIX_PL_HashTable_Add for Certs skipped: entry existed
(pkix_CacheCert_Add: PKIX_PL_HashTable_Add for Certs skipped: entry existed
(pkix_CacheCert_Add: PKIX_PL_HashTable_Add for Certs skipped: entry existed
(pkix_CacheCert_Add: PKIX_PL_HashTable_Add for Certs skipped: entry existed
(pkix_CacheCert_Add: PKIX_PL_HashTable_Add for Certs skipped: entry existed
(pkix_CacheCert_Add: PKIX_PL_HashTable_Add for Certs skipped: entry existed
(pkix_CacheCert_Add: PKIX_PL_HashTable_Add for Certs skipped: entry existed
(pkix_CacheCert_Add: PKIX_PL_HashTable_Add for Certs skipped: entry existed
(pkix_CacheCert_Add: PKIX_PL_HashTable_Add for Certs skipped: entry existed
(pkix_CacheCert_Add: PKIX_PL_HashTable_Add for Certs skipped: entry existed
^C

Set to NEW.

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[Libreoffice-bugs] [Bug 101842] LO freezes while unsuccessfully searching for Firefox Themes

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=101842

Kevin Suo  changed:

   What|Removed |Added

 CC||suokunl...@126.com

--- Comment #8 from Kevin Suo  ---
See also:
https://www.libreofficechina.org/thread-1800-1-1.html

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[Libreoffice-bugs] [Bug 101842] LO freezes while unsuccessfully searching for Firefox Themes

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=101842

QA Administrators  changed:

   What|Removed |Added

 Status|NEEDINFO|RESOLVED
 Resolution|--- |INSUFFICIENTDATA

--- Comment #7 from QA Administrators  ---
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-20170531

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[Libreoffice-bugs] [Bug 101842] LO freezes while unsuccessfully searching for Firefox Themes

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=101842

--- Comment #6 from QA Administrators  ---
Dear Bug Submitter,

This bug has been in NEEDINFO status with no change for at least
6 months. Please provide the requested information as soon as
possible and mark the bug as UNCONFIRMED. Due to regular bug
tracker maintenance, if the bug is still in NEEDINFO status with
no change in 30 days the QA team will close the bug as INSUFFICIENTDATA
due to lack of needed information.

For more information about our NEEDINFO policy please read the
wiki located here:
https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO

If you have already provided the requested information, please
mark the bug as UNCONFIRMED so that the QA team knows that the
bug is ready to be confirmed.

Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

MassPing-NeedInfo-Ping-20170502

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[Libreoffice-bugs] [Bug 101842] LO freezes while unsuccessfully searching for Firefox Themes

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=101842

Buovjaga  changed:

   What|Removed |Added

 Status|UNCONFIRMED |NEEDINFO
 CC||todven...@suomi24.fi
 Ever confirmed|0   |1

--- Comment #5 from Buovjaga  ---
Let's set to needinfo until we hear from Susobhan.

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[Libreoffice-bugs] [Bug 101842] LO freezes while unsuccessfully searching for Firefox Themes

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=101842

Jean-Baptiste Faure  changed:

   What|Removed |Added

 Status|NEW |UNCONFIRMED
 Ever confirmed|1   |0

--- Comment #4 from Jean-Baptiste Faure  ---
Sorry, it was a misunderstanding of how to proceed in this personalization
dialog from my side: I was believing I had to paste the URL of Firefox themes
(https://addons.mozilla.org/fr/firefox/themes/) in the search field. In fact
you have only to click on a category button and wait. LO 5.2 does not find
anything but it works in the master.
That said I got a crash when switching from a category to another.

Set back to unconfirmed.

Best regards. JBF

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[Libreoffice-bugs] [Bug 101842] LO freezes while unsuccessfully searching for Firefox Themes

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=101842

--- Comment #3 from Giuseppe Castagno (aka beppec56) 
 ---
I cannot reproduce with:

Version: 5.3.0.0.alpha0+
Build ID: 5b6185d27781d5876d1c6fb18d848a7babdfec88
CPU Threads: 8; OS Version: Linux 3.13; UI Render: default; 
TinderBox: Linux-rpm_deb-x86_64@70-TDF-dbg, Branch:master, Time:
2016-09-16_23:49:25
Locale: en-US (en_US.UTF-8); Calc: group

@Jean-Baptiste:

when you have time, can you test with this daily version:


using the following command line:

SAL_LOG="-INFO-WARN+WARN.ucb.ucp.webdav+INFO.ucb.ucp.webdav" ./soffice 2>&1 >
exec.log&

and attach the resulting log here?

Thanks.

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[Libreoffice-bugs] [Bug 101842] LO freezes while unsuccessfully searching for Firefox Themes

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=101842

Jean-Baptiste Faure  changed:

   What|Removed |Added

 Status|UNCONFIRMED |NEW
 CC||jbfa...@libreoffice.org
 Ever confirmed|0   |1

--- Comment #2 from Jean-Baptiste Faure  ---
Reproducible with Version: 5.2.3.0.0+
Build ID: 8c20df32c8278bc4a076cef285db7788627f4c07
Threads CPU : 4; Version de l'OS :Linux 4.4; UI Render : par défaut; 
Ubuntu_16.04_x86-64
Locale : fr-FR (fr_FR.UTF-8); Calc: single

can't try with version 5.2.1.

and with Version: 5.3.0.0.alpha0+
Build ID: cea853720a66961ccd36246d67b26af23907de12
Threads CPU : 4; Version de l'OS :Linux 4.4; UI Render : par défaut; 
Ubuntu_16.04_x86-64
Locale : fr-FR (fr_FR.UTF-8); Calc: group

Best regards. JBF

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[Libreoffice-bugs] [Bug 101842] LO freezes while unsuccessfully searching for Firefox Themes

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=101842

--- Comment #1 from Giuseppe Castagno (aka beppec56) 
 ---
@Susobhan Ghosh

can you enable the INFO log level for webdav: 
SAL_LOG="+INFO.ucb.ucb.webdav"
then attach the log you obtain on a Firefox search sequence?

Thanks

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