[Libreoffice-bugs] [Bug 103525] Some users can' t launch LibO applications due to a fatal error: User installation could not be completed

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=103525

Mike Kaganski  changed:

   What|Removed |Added

   Assignee|libreoffice-b...@lists.free |mikekagan...@hotmail.com
   |desktop.org |

--- Comment #10 from Mike Kaganski  ---
A blind fix is in gerrit: https://gerrit.libreoffice.org/42274

If possible, please check if this solves the issue.

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[Libreoffice-bugs] [Bug 103525] Some users can' t launch LibO applications due to a fatal error: User installation could not be completed

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=103525

--- Comment #9 from Cezary Żemis  ---
(In reply to Cezary Żemis from comment #8)
> Confirm this issue with:
> LibreOffice 5.3.3 Win x64
> Windows 10 Home, version 1607, OS Build 14393.1198, updated on 17 May 2017
> 
> The affected user has admin rights and has never run LibreOffice before on
> this PC. It is a new installation on a brand new (yet updated) Windows. The
> account has a non-ASCII character in the name.

And setting "Language for non-Unicode programs" to Polish (which contains the
suspected non-ASCII character) is a workaround.

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[Libreoffice-bugs] [Bug 103525] Some users can' t launch LibO applications due to a fatal error: User installation could not be completed

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=103525

--- Comment #8 from Cezary Żemis  ---
Confirm this issue with:
LibreOffice 5.3.3 Win x64
Windows 10 Home, version 1607, OS Build 14393.1198, updated on 17 May 2017

The affected user has admin rights and has never run LibreOffice before on this
PC. It is a new installation on a brand new (yet updated) Windows. The account
has a non-ASCII character in the name.

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[Libreoffice-bugs] [Bug 103525] Some users can' t launch LibO applications due to a fatal error: User installation could not be completed

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=103525

Buovjaga  changed:

   What|Removed |Added

 Status|UNCONFIRMED |NEW
 Ever confirmed|0   |1

--- Comment #7 from Buovjaga  ---
Let's set to NEW.

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[Libreoffice-bugs] [Bug 103525] Some users can' t launch LibO applications due to a fatal error: User installation could not be completed

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=103525

--- Comment #6 from opensuse.lietuviu.ka...@gmail.com ---
I can reproduce bug with LibreOffice  5.2.5.1 in Windows 7 within account, that
contains letter ė (non-ASCII).
But I can successfully start LibreOffice in another account, that name has only
ASCII chars

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[Libreoffice-bugs] [Bug 103525] Some users can' t launch LibO applications due to a fatal error: User installation could not be completed

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=103525

Buovjaga  changed:

   What|Removed |Added

 CC||todven...@suomi24.fi
   See Also||https://bugs.documentfounda
   ||tion.org/show_bug.cgi?id=91
   ||771

--- Comment #5 from Buovjaga  ---
I got this error in 5.3 beta1 when I changed in the bootstrap.ini:
UserInstallation=$ORIGIN/../Data/settings

Win 10

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[Libreoffice-bugs] [Bug 103525] Some users can' t launch LibO applications due to a fatal error: User installation could not be completed

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=103525

Buovjaga  changed:

   What|Removed |Added

   Keywords||needsDevAdvice

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[Libreoffice-bugs] [Bug 103525] Some users can' t launch LibO applications due to a fatal error: User installation could not be completed

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=103525

Aron Budea  changed:

   What|Removed |Added

 CC||ba...@caesar.elte.hu

--- Comment #4 from Aron Budea  ---
I created new users in Windows 7 (regular users with no special rights), and
then started LO 5.2.3.3.

Names tried:
-Jiří: no error message, LO started normally,
-島袋: got error message "The application cannot be started. [context="user"]
caught unexpected com.sun.star.ucb.ContentCreationException: Cannot create
folder (invalid path):"

Not quite the same error message as reported, and not quite under the same
circumstances, but there was an error. I wonder if Windows 10 could account for
the difference, or if the setting "Language for non-Unicode programs" in
Control Panel / Region and Language could have an impact here.

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[Libreoffice-bugs] [Bug 103525] Some users can' t launch LibO applications due to a fatal error: User installation could not be completed

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=103525

--- Comment #3 from Jiří Hofman  ---
(In reply to tommy27 from comment #1)
> latest stable 5.1.6.2 version was released yesterday.
> give it a try so we can understand if the issue is limited to the 5.2.x
> branch or affects the 5.1.x as well

Version 5.1.6.2 is affected too. The app does not start and _no_ error message
is shown for a user with non-ASCII characters in his username. User with a
username with ASCII characters only has no problems

BTW: Version  5.2.3.3 is still affected too.

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[Libreoffice-bugs] [Bug 103525] Some users can' t launch LibO applications due to a fatal error: User installation could not be completed

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=103525

--- Comment #2 from Jiří Hofman  ---
(In reply to tommy27 from comment #1)
> latest stable 5.1.6.2 version was released yesterday.
> give it a try so we can understand if the issue is limited to the 5.2.x
> branch or affects the 5.1.x as well

I would like to but I do not have an environment for such tests right now.
Sorry. Anybody else?

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[Libreoffice-bugs] [Bug 103525] Some users can' t launch LibO applications due to a fatal error: User installation could not be completed

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=103525

tommy27  changed:

   What|Removed |Added

Summary|Some users cannot launch|Some users can't launch
   |LibreOffice applications|LibO applications due to a
   |due to a fatal error: User  |fatal error: User
   |installation could not be   |installation could not be
   |completed   |completed

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