[Libreoffice-bugs] [Bug 104702] German umlauts (ä, ö, ü) getting lost in exported pdf

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=104702

Timur  changed:

   What|Removed |Added

 Status|NEEDINFO|RESOLVED
 Resolution|--- |WORKSFORME

--- Comment #23 from Timur  ---
I think it's safe to close this one. 
I had similar issue when testing Bug 115117 and old PDF-Xchange Viewer 2.5 was
the culprit. New version didn't have problem. And Adobe works fine.

-- 
You are receiving this mail because:
You are the assignee for the bug.___
Libreoffice-bugs mailing list
Libreoffice-bugs@lists.freedesktop.org
https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs

[Libreoffice-bugs] [Bug 104702] German umlauts (ä, ö, ü) getting lost in exported pdf

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=104702

--- Comment #22 from QA Administrators  ---
Dear Bug Submitter,

This bug has been in NEEDINFO status with no change for at least
6 months. Please provide the requested information as soon as
possible and mark the bug as UNCONFIRMED. Due to regular bug
tracker maintenance, if the bug is still in NEEDINFO status with
no change in 30 days the QA team will close the bug as INSUFFICIENTDATA
due to lack of needed information.

For more information about our NEEDINFO policy please read the
wiki located here:
https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO

If you have already provided the requested information, please
mark the bug as UNCONFIRMED so that the QA team knows that the
bug is ready to be confirmed.

Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

MassPing-NeedInfo-Ping-20180502

-- 
You are receiving this mail because:
You are the assignee for the bug.___
Libreoffice-bugs mailing list
Libreoffice-bugs@lists.freedesktop.org
https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs

[Libreoffice-bugs] [Bug 104702] German umlauts (ä, ö, ü) getting lost in exported pdf

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=104702

Xisco Faulí  changed:

   What|Removed |Added

 Status|UNCONFIRMED |NEEDINFO
 CC||xiscofa...@libreoffice.org
 Ever confirmed|0   |1

--- Comment #21 from Xisco Faulí  ---
(In reply to Buovjaga from comment #20)
> (In reply to Ettore Atalan from comment #19)
> > Created attachment 133806 [details]
> > Test file after PDF export
> 
> And what PDF viewer is causing you trouble? The file works fine with Okular
> and Firefox PDF viewer.

Dear Reporter,
Could you please answer the question above?
I have set the bug's status to 'NEEDINFO'. Please change it back to
'UNCONFIRMED' once the question is answered

-- 
You are receiving this mail because:
You are the assignee for the bug.___
Libreoffice-bugs mailing list
Libreoffice-bugs@lists.freedesktop.org
https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs

[Libreoffice-bugs] [Bug 104702] German umlauts (ä, ö, ü) getting lost in exported pdf

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=104702

--- Comment #20 from Buovjaga  ---
(In reply to Ettore Atalan from comment #19)
> Created attachment 133806 [details]
> Test file after PDF export

And what PDF viewer is causing you trouble? The file works fine with Okular and
Firefox PDF viewer.

-- 
You are receiving this mail because:
You are the assignee for the bug.___
Libreoffice-bugs mailing list
Libreoffice-bugs@lists.freedesktop.org
https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs

[Libreoffice-bugs] [Bug 104702] German umlauts (ä, ö, ü) getting lost in exported pdf

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=104702

--- Comment #19 from Ettore Atalan  ---
Created attachment 133806
  --> https://bugs.documentfoundation.org/attachment.cgi?id=133806=edit
Test file after PDF export

-- 
You are receiving this mail because:
You are the assignee for the bug.___
Libreoffice-bugs mailing list
Libreoffice-bugs@lists.freedesktop.org
https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs

[Libreoffice-bugs] [Bug 104702] German umlauts (ä, ö, ü) getting lost in exported pdf

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=104702

--- Comment #18 from Ettore Atalan  ---
Created attachment 133805
  --> https://bugs.documentfoundation.org/attachment.cgi?id=133805=edit
Test file

I'm struggling with the same problem in LibreOffice Impress using its default
font Liberation Sans.

-- 
You are receiving this mail because:
You are the assignee for the bug.___
Libreoffice-bugs mailing list
Libreoffice-bugs@lists.freedesktop.org
https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs

[Libreoffice-bugs] [Bug 104702] German umlauts (ä, ö, ü) getting lost in exported pdf

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=104702

Telesto  changed:

   What|Removed |Added

 CC||tele...@surfxs.nl

--- Comment #17 from Telesto  ---
Export to PDF will be fine using PDF-Xchange (with probably every LibO version)
when the test document is created with Version: 4.1.0.4 (probably any version
in the 4.1 branch) Build ID: 89ea49ddacd9aa532507cbf852f2bb22b1ace28

-- 
You are receiving this mail because:
You are the assignee for the bug.___
Libreoffice-bugs mailing list
Libreoffice-bugs@lists.freedesktop.org
https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs

[Libreoffice-bugs] [Bug 104702] German umlauts (ä, ö, ü) getting lost in exported pdf

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=104702

--- Comment #16 from Buovjaga  ---
(In reply to don-elgrun from comment #15)
> So in conclusion, there is quite a chance that this problem didn't exist in
> a former version of Libre-Office. 
> But I have to test this theory (lookup old documents/ install older Version)
> before i can be sure about this.

You could use this to install old versions
https://wiki.documentfoundation.org/SI-GUI
Installer link: http://tdf.io/siguiexe

-- 
You are receiving this mail because:
You are the assignee for the bug.___
Libreoffice-bugs mailing list
Libreoffice-bugs@lists.freedesktop.org
https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs

[Libreoffice-bugs] [Bug 104702] German umlauts (ä, ö, ü) getting lost in exported pdf

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=104702

--- Comment #15 from don-elg...@t-online.de ---
I'm using Libre Office and PDF-X-Change Viewer together a long time now (since
the libre office branch started) - and i always exported documents as pdf
before printing without noticing any problems (and i used stylesheets quite
excessively). 
Liberation Sans seems to be the standart font for the title-stylesheets,
although i cannot recall, wether this was always so or not. 

So in conclusion, there is quite a chance that this problem didn't exist in a
former version of Libre-Office. 
But I have to test this theory (lookup old documents/ install older Version)
before i can be sure about this.

-- 
You are receiving this mail because:
You are the assignee for the bug.___
Libreoffice-bugs mailing list
Libreoffice-bugs@lists.freedesktop.org
https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs

[Libreoffice-bugs] [Bug 104702] German umlauts (ä, ö, ü) getting lost in exported pdf

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=104702

--- Comment #14 from Buovjaga  ---
Have the umlauts with Liberation Sans, exported as PDF, viewed with X-change
viewer, ever worked for you with an older version of LibreOffice?

-- 
You are receiving this mail because:
You are the assignee for the bug.___
Libreoffice-bugs mailing list
Libreoffice-bugs@lists.freedesktop.org
https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs

[Libreoffice-bugs] [Bug 104702] German umlauts (ä, ö, ü) getting lost in exported pdf

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=104702

don-elg...@t-online.de changed:

   What|Removed |Added

 Status|NEEDINFO|UNCONFIRMED
 Ever confirmed|1   |0

--- Comment #13 from don-elg...@t-online.de ---
I personally have no idea wether the font or the pdf-reader or libre-office is
the source of the problem. I submitted some jpegs which represents quite all
that i can provide: Test file in 5.3Dev and the pdf-Output in different
readers. Interesting is that the dots of the umlauts don't get lost, but get
displaced.
My workaround is using another font (like Times or Liberation Serif) or
alternatively using the acrobat reader (for in prints with x-change viewer, the
dots on the umlauts are also displaced as seen in the document)
I set the bug report back to unconfirmed

-- 
You are receiving this mail because:
You are the assignee for the bug.___
Libreoffice-bugs mailing list
Libreoffice-bugs@lists.freedesktop.org
https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs

[Libreoffice-bugs] [Bug 104702] German umlauts (ä, ö, ü) getting lost in exported pdf

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=104702

--- Comment #12 from don-elg...@t-online.de ---
Created attachment 129768
  --> https://bugs.documentfoundation.org/attachment.cgi?id=129768=edit
Sight of exported pdf in acrobat reader

-- 
You are receiving this mail because:
You are the assignee for the bug.___
Libreoffice-bugs mailing list
Libreoffice-bugs@lists.freedesktop.org
https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs

[Libreoffice-bugs] [Bug 104702] German umlauts (ä, ö, ü) getting lost in exported pdf

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=104702

--- Comment #11 from don-elg...@t-online.de ---
Created attachment 129767
  --> https://bugs.documentfoundation.org/attachment.cgi?id=129767=edit
Zoomed into xchange-viewer sight: the dots are there!

-- 
You are receiving this mail because:
You are the assignee for the bug.___
Libreoffice-bugs mailing list
Libreoffice-bugs@lists.freedesktop.org
https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs

[Libreoffice-bugs] [Bug 104702] German umlauts (ä, ö, ü) getting lost in exported pdf

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=104702

--- Comment #10 from don-elg...@t-online.de ---
Created attachment 129766
  --> https://bugs.documentfoundation.org/attachment.cgi?id=129766=edit
Sight of document in x-change Viewer

-- 
You are receiving this mail because:
You are the assignee for the bug.___
Libreoffice-bugs mailing list
Libreoffice-bugs@lists.freedesktop.org
https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs

[Libreoffice-bugs] [Bug 104702] German umlauts (ä, ö, ü) getting lost in exported pdf

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=104702

--- Comment #9 from don-elg...@t-online.de ---
Created attachment 129765
  --> https://bugs.documentfoundation.org/attachment.cgi?id=129765=edit
Sight of test document in Libre Office

-- 
You are receiving this mail because:
You are the assignee for the bug.___
Libreoffice-bugs mailing list
Libreoffice-bugs@lists.freedesktop.org
https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs

[Libreoffice-bugs] [Bug 104702] German umlauts (ä, ö, ü) getting lost in exported pdf

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=104702

--- Comment #8 from Buovjaga  ---
(In reply to Aron Budea from comment #7)
> Is this like bug 89246, except not with Type 1 fonts this time?

Yes, no substitution.. if the original font is indeed Lib. sans.

-- 
You are receiving this mail because:
You are the assignee for the bug.___
Libreoffice-bugs mailing list
Libreoffice-bugs@lists.freedesktop.org
https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs

[Libreoffice-bugs] [Bug 104702] German umlauts (ä, ö, ü) getting lost in exported pdf

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=104702

Aron Budea  changed:

   What|Removed |Added

 CC||ba...@caesar.elte.hu

--- Comment #7 from Aron Budea  ---
Is this like bug 89246, except not with Type 1 fonts this time?

-- 
You are receiving this mail because:
You are the assignee for the bug.___
Libreoffice-bugs mailing list
Libreoffice-bugs@lists.freedesktop.org
https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs

[Libreoffice-bugs] [Bug 104702] German umlauts (ä, ö, ü) getting lost in exported pdf

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=104702

--- Comment #6 from don-elg...@t-online.de ---
Did some testing today - and one option that i didn't expect seems to be the
problem: My pdf-viewer! I use Pdf-X-Change Viewer a long time now and without
ever having problems interpreting pdf-files.
However, in Acrobat-Reader DC, the umlauts in the testfiles pdf-export are
shown correctly. This occurs only with Liberation Sans, though.
I will have a try with 5.3 the next days but i now think this was indeed no
Libre-Office Bug at all-
Nevertheless - thanks for the support this far!!

-- 
You are receiving this mail because:
You are the assignee for the bug.___
Libreoffice-bugs mailing list
Libreoffice-bugs@lists.freedesktop.org
https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs

[Libreoffice-bugs] [Bug 104702] German umlauts (ä, ö, ü) getting lost in exported pdf

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=104702

Buovjaga  changed:

   What|Removed |Added

 Status|UNCONFIRMED |NEEDINFO
 CC||todven...@suomi24.fi
 Ever confirmed|0   |1

--- Comment #5 from Buovjaga  ---
Could you test with 5.3
http://dev-builds.libreoffice.org/pre-releases/win/x86_64/LibreOfficeDev_5.3.0.0.beta2_Win_x64.msi

Set to NEEDINFO.
Change back to UNCONFIRMED, if the problem persists with 5.3.

-- 
You are receiving this mail because:
You are the assignee for the bug.___
Libreoffice-bugs mailing list
Libreoffice-bugs@lists.freedesktop.org
https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs

[Libreoffice-bugs] [Bug 104702] German umlauts (ä, ö, ü) getting lost in exported pdf

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=104702

V Stuart Foote  changed:

   What|Removed |Added

 Status|NEEDINFO|UNCONFIRMED
 Ever confirmed|1   |0

-- 
You are receiving this mail because:
You are the assignee for the bug.___
Libreoffice-bugs mailing list
Libreoffice-bugs@lists.freedesktop.org
https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs

[Libreoffice-bugs] [Bug 104702] German umlauts (ä, ö, ü) getting lost in exported pdf

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=104702

--- Comment #4 from V Stuart Foote  ---
Created attachment 129730
  --> https://bugs.documentfoundation.org/attachment.cgi?id=129730=edit
clip from exported PDF (5.2.4.1) -- not reproduced

Can not reproduce, on Windows 10 Pro 64-bit en-US with 
Version: 5.2.4.1 (x64)
Build ID: 9b50003582f07ac674d6451e411e9b77cccd2b22
CPU Threads: 8; OS Version: Windows 6.19; UI Render: default or GL 
Locale: en-US (en_US); Calc: group

and Tools -> Options -> Language Settings -> Languages: Ignore system input
language  checked

The export to PDF encodes the correct glyphs (u+00e4, u+00fc, u+00f6, u+00c4,
u+00d6, u+00dc) from Liberation Sans and Liberation Serif into the PDFs.

Likewise not reproduced with
Version: 5.2.2.2 (x64)
Build ID: 8f96e87c890bf8fa77463cd4b640a2312823f3ad
CPU Threads: 8; OS Version: Windows 6.19; UI Render: GL; 
Locale: en-US (en_US); Calc: CL

-- 
You are receiving this mail because:
You are the assignee for the bug.___
Libreoffice-bugs mailing list
Libreoffice-bugs@lists.freedesktop.org
https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs

[Libreoffice-bugs] [Bug 104702] German umlauts (ä, ö, ü) getting lost in exported pdf

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=104702

--- Comment #3 from don-elg...@t-online.de ---
So here are the additional informations:

- the font is Liberation Sans
- Operating System is Windows 10 Pro x64
- Graphics Card is Intel HD 4000, Driver-Vers.: 10.18.10.4358

-- 
You are receiving this mail because:
You are the assignee for the bug.___
Libreoffice-bugs mailing list
Libreoffice-bugs@lists.freedesktop.org
https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs

[Libreoffice-bugs] [Bug 104702] German umlauts (ä, ö, ü) getting lost in exported pdf

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=104702

--- Comment #2 from don-elg...@t-online.de ---
Created attachment 129727
  --> https://bugs.documentfoundation.org/attachment.cgi?id=129727=edit
Test File with umlauts in different stylesheets

-- 
You are receiving this mail because:
You are the assignee for the bug.___
Libreoffice-bugs mailing list
Libreoffice-bugs@lists.freedesktop.org
https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs

[Libreoffice-bugs] [Bug 104702] German umlauts (ä, ö, ü) getting lost in exported pdf

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=104702

V Stuart Foote  changed:

   What|Removed |Added

 Status|UNCONFIRMED |NEEDINFO
 CC||vstuart.fo...@utsa.edu
 Ever confirmed|0   |1

--- Comment #1 from V Stuart Foote  ---
A test document with example of styles dropping format would be helpful--but we
mostly need to know the font that the "title" style is corrupt with.

So we know the configuration of your system please post the Help -> About
dialog entry.

Also, please identify the version of MS Windows,  and the graphics card and
driver you are using.

All of those will impact the behavior of OpenGL or default GDI+ font fall back.

-- 
You are receiving this mail because:
You are the assignee for the bug.___
Libreoffice-bugs mailing list
Libreoffice-bugs@lists.freedesktop.org
https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs