[Libreoffice-bugs] [Bug 106617] Writer memory leak

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=106617

--- Comment #14 from QA Administrators  ---
Dear d...@gotadsl.co.uk,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp

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[Libreoffice-bugs] [Bug 106617] Writer memory leak

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=106617

QA Administrators  changed:

   What|Removed |Added

 Status|NEEDINFO|RESOLVED
 Resolution|--- |INSUFFICIENTDATA

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[Libreoffice-bugs] [Bug 106617] Writer memory leak

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=106617

--- Comment #13 from QA Administrators  ---
Dear d...@gotadsl.co.uk,

This bug has been in NEEDINFO status with no change for at least
6 months. Please provide the requested information as soon as
possible and mark the bug as UNCONFIRMED. Due to regular bug
tracker maintenance, if the bug is still in NEEDINFO status with
no change in 30 days the QA team will close the bug as INSUFFICIENTDATA
due to lack of needed information.

For more information about our NEEDINFO policy please read the
wiki located here:
https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO

If you have already provided the requested information, please
mark the bug as UNCONFIRMED so that the QA team knows that the
bug is ready to be confirmed.

Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

MassPing-NeedInfo-Ping

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[Libreoffice-bugs] [Bug 106617] Writer memory leak

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=106617

Roman Kuznetsov <79045_79...@mail.ru> changed:

   What|Removed |Added

 Blocks||122652


Referenced Bugs:

https://bugs.documentfoundation.org/show_bug.cgi?id=122652
[Bug 122652] [META] Memory problems in LibreOffice
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[Libreoffice-bugs] [Bug 106617] Writer memory leak

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=106617

Telesto  changed:

   What|Removed |Added

 Status|NEW |NEEDINFO

--- Comment #12 from Telesto  ---
@Dusk
Could you please try to reproduce it with the latest version of LibreOffice
from https://www.libreoffice.org/download/libreoffice-fresh/ ?
I have set the bug's status to 'NEEDINFO'. Please change it back to
'UNCONFIRMED' if the bug is still present in the latest version.

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[Libreoffice-bugs] [Bug 106617] Writer memory leak

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=106617

Buovjaga  changed:

   What|Removed |Added

 CC||todven...@suomi24.fi

--- Comment #11 from Buovjaga  ---
(In reply to Telesto from comment #6)
> Created attachment 133999 [details]
> Sample File
> 
> 1. Open attached fie
> 2. Select All (CTRL+A)
> 3. Apply Bold formatting (CTRL+B)
> 4. Save file (CTRL+S)
> 5. With still everything selected: Apply Italic (CTRL+I)
> 6. Save file (CTRL+S)
> 7. With still everything selected: Apply Underline (CTRL+U)
> 8. Save file (CTRL+S)
> 9. With still everything selected: Apply RED font color
> 10. Close the document (back to start center)
> 11. Open the document again. Repeat steps
> 
> Saving steps are not a hard requirement
> Other opinions with the same effect
> 1. Playing with default styles
> 2. Remove formatting all formatting
> 3. Superscript
> 
> Every steps adding up to quite some memory usage. Only repeating steps above
> 2 or 3 times creates a memory usage of 500 mb. 

I did this cycle 3 times, after reopening doing Ctrl-A, Ctrl-M to remove
formatting. I did not observe this "adding up to quite some mem usage". After
the third closing, I thought "hmm, now it did not go down", but then after I
opened it, the mem use dropped by 30 MB again.

I think it would be worth it for everyone affected to re-test with master.

If dusk can still repro the leak, we really need an example file. This increase
of gigabytes is certainly something that should be instantly recognisable.

Arch Linux 64-bit
Version: 6.1.0.0.alpha1+
Build ID: eeaf6dee2d278eaa037d95a756ad0ffab3314bc2
CPU threads: 8; OS: Linux 4.16; UI render: default; VCL: kde4; 
Locale: fi-FI (fi_FI.UTF-8); Calc: group
Built on May 24th 2018

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[Libreoffice-bugs] [Bug 106617] Writer memory leak

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=106617

Telesto  changed:

   What|Removed |Added

 OS|Mac OS X (All)  |All

--- Comment #10 from Telesto  ---
Also a repro on Linux (but not on Windows)
Version: 5.4.1.2
Build ID: ea7cb86e6eeb2bf3a5af73a8fac570321527
CPU threads: 1; OS: Linux 3.13; UI render: default; VCL: gtk2; 
Locale: en-US (en_US.UTF-8); Calc: group

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[Libreoffice-bugs] [Bug 106617] Writer memory leak

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=106617

Telesto  changed:

   What|Removed |Added

   Keywords||bibisectRequest, perf,
   ||regression
Version|5.2.4.2 release |4.4.7.2 release

--- Comment #9 from Telesto  ---
Repro with Version 4.4.7.2

but not with
Version: 4.3.7.2
Build ID: 8a35821d8636a03b8bf4e15b48f59794652c68b

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[Libreoffice-bugs] [Bug 106617] Writer memory leak

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=106617

--- Comment #8 from d...@gotadsl.co.uk  ---
Patrick,
Yes, that sounds about right. And it's definitely a case of the LO being used,
rather than the file simply being opened that takes the memory. Eg. I've just
opened an 'offending file' and LO is using 175Mb, up from 54Mb when no file
opened. However, if I start editing, will quickly rise to 1Gb and a 2nd file of
similar size would go over 1.5Gb.

I have also noticed that Writer takes considerable time just to react after
moving to it from another application. Presumably it is having to grab RAM from
other applications?

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[Libreoffice-bugs] [Bug 106617] Writer memory leak

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=106617

Patrick Mullaney  changed:

   What|Removed |Added

 Status|UNCONFIRMED |NEW
 Ever confirmed|0   |1

--- Comment #7 from Patrick Mullaney  ---
Was able to repro.  Went through recommended steps, closed, reopened, and
repeated processes 3 times, initial memory when from about 238mb up to around
500mb.  Performance was noticeably slower with each iteration to reproduce
steps as well.

Repro on:
Version: 5.3.3.2
Build ID: 3d9a8b4b4e538a85e0782bd6c2d430bafe583448
CPU Threads: 4; OS Version: Mac OS X 10.11.6; UI Render: default; Layout
Engine: new; 
Locale: en-US (en.UTF-8); Calc: group

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[Libreoffice-bugs] [Bug 106617] Writer memory leak

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=106617

Telesto  changed:

   What|Removed |Added

 CC||tele...@surfxs.nl

--- Comment #6 from Telesto  ---
Created attachment 133999
  --> https://bugs.documentfoundation.org/attachment.cgi?id=133999=edit
Sample File

1. Open attached fie
2. Select All (CTRL+A)
3. Apply Bold formatting (CTRL+B)
4. Save file (CTRL+S)
5. With still everything selected: Apply Italic (CTRL+I)
6. Save file (CTRL+S)
7. With still everything selected: Apply Underline (CTRL+U)
8. Save file (CTRL+S)
9. With still everything selected: Apply RED font color
10. Close the document (back to start center)
11. Open the document again. Repeat steps

Saving steps are not a hard requirement
Other opinions with the same effect
1. Playing with default styles
2. Remove formatting all formatting
3. Superscript

Every steps adding up to quite some memory usage. Only repeating steps above 2
or 3 times creates a memory usage of 500 mb. 

No repro on Windows.

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[Libreoffice-bugs] [Bug 106617] Writer memory leak

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=106617

Telesto  changed:

   What|Removed |Added

 Status|NEEDINFO|UNCONFIRMED
 Ever confirmed|1   |0

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[Libreoffice-bugs] [Bug 106617] Writer memory leak

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=106617

Xisco Faulí  changed:

   What|Removed |Added

 Status|UNCONFIRMED |NEEDINFO
 Ever confirmed|0   |1

--- Comment #5 from Xisco Faulí  ---
Hello,
If you're certain it happens with other large files, please attach one of those
files which doesn't contain confidential data, otherwise, it's impossible for
us to triage this issue.

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[Libreoffice-bugs] [Bug 106617] Writer memory leak

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=106617

d...@gotadsl.co.uk  changed:

   What|Removed |Added

 Status|NEEDINFO|UNCONFIRMED
 Ever confirmed|1   |0

--- Comment #4 from d...@gotadsl.co.uk  ---
I'm afraid it's not possible to remove confidential data; there's too much of
it. However, are you saying that the leak is not systemic to LO? ie. it may be
specific to my particular file? I've certainly found this happening with other
large files. It is possible it happens with smaller ones but I guess it would
happen at a slower rate so not be noticed before the next reboot.

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[Libreoffice-bugs] [Bug 106617] Writer memory leak

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=106617

Xisco Faulí  changed:

   What|Removed |Added

 Status|UNCONFIRMED |NEEDINFO
 Ever confirmed|0   |1

--- Comment #3 from Xisco Faulí  ---
Hello,

Thank you for reporting the bug. Please attach a sample document, as this makes
it easier for us to verify the bug. 
I have set the bug's status to 'NEEDINFO'. Please change it back to
'UNCONFIRMED' once the requested document is provided.
(Please note that the attachment will be public, remove any sensitive
information before attaching it. 
See
https://wiki.documentfoundation.org/QA/FAQ#How_can_I_eliminate_confidential_data_from_a_sample_document.3F
for help on how to do so.)

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[Libreoffice-bugs] [Bug 106617] Writer memory leak

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=106617

d...@gotadsl.co.uk  changed:

   What|Removed |Added

 Status|NEEDINFO|UNCONFIRMED
 Ever confirmed|1   |0

--- Comment #2 from d...@gotadsl.co.uk  ---
There's definitely still a memory leak with 5.3.1. Each time I save the RAM
grabbed by writer goes up. Also, I've noticed with recent versions that if I
save, when there's nothing new to save, unlike older versions, it fails to spot
this and still goes through the exercise of saving (and grabbing more RAM).

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[Libreoffice-bugs] [Bug 106617] Writer memory leak

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=106617

Xisco Faulí  changed:

   What|Removed |Added

 Status|UNCONFIRMED |NEEDINFO
 CC||xiscofa...@libreoffice.org
 Ever confirmed|0   |1

--- Comment #1 from Xisco Faulí  ---
Hello,

it seems you're using an old version of LibreOffice.
Could you please try to reproduce it with the latest version of LibreOffice
from https://www.libreoffice.org/download/libreoffice-fresh/ ?
I have set the bug's status to 'NEEDINFO'. Please change it back to
'UNCONFIRMED' if the bug is still present in the latest version.

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