https://bugs.documentfoundation.org/show_bug.cgi?id=114988
Bug ID: 114988
Summary: Hang on startup of every component due to OpenCL
Product: LibreOffice
Version: 5.3.7.2 release
Hardware: x86-64 (AMD64)
OS: Windows (All)
Status: UNCONFIRMED
Severity: minor
Priority: medium
Component: LibreOffice
Assignee: libreoffice-bugs@lists.freedesktop.org
Reporter: streamtron...@gmail.com
Description:
Any Component of LibreOffice (including the "launcher") hangs on startup due to
an issue with OpenCL (works fine when OpenCL is turned off). OpenCL was on by
default for me, so with a fresh installation LibreOffice was not working at all
for me. My OpenCL-Info is below. Since this is on a laptop with nvidia optimus:
It doesn't matter if I choose to start LibreOffice with my Intel integrated
graphics or the dedicated nvidia GPU.
Cheers!
OpenCL platform
Name: Intel(R) OpenCL
Vendor: Intel(R) Corporation
OpenCL version: OpenCL 1.1
Extensions: cl_khr_fp64 cl_khr_icd cl_khr_global_int32_base_atomics
cl_khr_global_int32_extended_atomics cl_khr_local_int32_base_atomics
cl_khr_local_int32_extended_atomics cl_khr_byte_addressable_store
cl_intel_printf cl_ext_device_fission cl_intel_exec_by_local_thread
cl_khr_gl_sharing cl_intel_dx9_media_sharing
OpenCL device
Name: Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz
Version: OpenCL 1.1 (Build 37149.37214)
Vendor: Intel(R) Corporation
Compute Units: 8
Driver: 1.1
Extensions: cl_khr_fp64 cl_khr_icd cl_khr_global_int32_base_atomics
cl_khr_global_int32_extended_atomics cl_khr_local_int32_base_atomics
cl_khr_local_int32_extended_atomics cl_khr_byte_addressable_store
cl_intel_printf cl_ext_device_fission cl_intel_exec_by_local_thread
cl_khr_gl_sharing cl_intel_dx9_media_sharing
OpenCL platform
Name: NVIDIA CUDA
Vendor: NVIDIA Corporation
OpenCL version: OpenCL 1.2 CUDA 9.1.104
Extensions: cl_khr_global_int32_base_atomics
cl_khr_global_int32_extended_atomics cl_khr_local_int32_base_atomics
cl_khr_local_int32_extended_atomics cl_khr_fp64 cl_khr_byte_addressable_store
cl_khr_icd cl_khr_gl_sharing cl_nv_compiler_options
cl_nv_device_attribute_query cl_nv_pragma_unroll cl_nv_d3d9_sharing
cl_nv_d3d10_sharing cl_khr_d3d10_sharing cl_nv_d3d11_sharing cl_nv_copy_opts
cl_nv_create_buffer
OpenCL device
Name: GeForce GT 540M
Version: OpenCL 1.1 CUDA
Vendor: NVIDIA Corporation
Compute Units: 2
Driver: 388.59
Extensions: cl_khr_global_int32_base_atomics
cl_khr_global_int32_extended_atomics cl_khr_local_int32_base_atomics
cl_khr_local_int32_extended_atomics cl_khr_fp64 cl_khr_byte_addressable_store
cl_khr_icd cl_khr_gl_sharing cl_nv_compiler_options
cl_nv_device_attribute_query cl_nv_pragma_unroll cl_nv_d3d9_sharing
cl_nv_d3d10_sharing cl_khr_d3d10_sharing cl_nv_d3d11_sharing cl_nv_copy_opts
cl_nv_create_buffer
success
Steps to Reproduce:
1. Have specified hardware
2. Have OpenCL turned on
3. Start any component of LibreOffice
Actual Results:
LibreOffice hangs (inactive) and produces high CPU load
Expected Results:
LibreOffice just starts normally
(I read there's a blacklist for non-working OpenCL devices/drivers? So maybe in
this case the expected result would be that OpenCL is turned off per default
with this particular OpenCL configuration?)
Reproducible: Always
User Profile Reset: Yes
OpenGL enabled: Yes
Additional Info:
User-Agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML,
like Gecko) Chrome/63.0.3239.132 Safari/537.36
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