[Libreoffice-bugs] [Bug 118529] LO crashes when on various UI actions (FreeBSD)

2019-08-19 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=118529

QA Administrators  changed:

   What|Removed |Added

 Resolution|--- |INSUFFICIENTDATA
 Status|NEEDINFO|RESOLVED

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[Libreoffice-bugs] [Bug 118529] LO crashes when on various UI actions (FreeBSD)

2019-08-19 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=118529

--- Comment #16 from QA Administrators  ---
Dear Pelle Hjek,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp

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[Libreoffice-bugs] [Bug 118529] LO crashes when on various UI actions (FreeBSD)

2019-07-09 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=118529

--- Comment #15 from QA Administrators  ---
Dear Pelle Hjek,

This bug has been in NEEDINFO status with no change for at least
6 months. Please provide the requested information as soon as
possible and mark the bug as UNCONFIRMED. Due to regular bug
tracker maintenance, if the bug is still in NEEDINFO status with
no change in 30 days the QA team will close the bug as INSUFFICIENTDATA
due to lack of needed information.

For more information about our NEEDINFO policy please read the
wiki located here:
https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO

If you have already provided the requested information, please
mark the bug as UNCONFIRMED so that the QA team knows that the
bug is ready to be confirmed.

Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

MassPing-NeedInfo-Ping

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[Libreoffice-bugs] [Bug 118529] LO crashes when on various UI actions (FreeBSD)

2019-01-10 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=118529

Xisco Faulí  changed:

   What|Removed |Added

 Ever confirmed|0   |1
 Status|UNCONFIRMED |NEEDINFO

--- Comment #14 from Xisco Faulí  ---
Hello Pelle,
Could you please check this ->
https://bugs.documentfoundation.org/show_bug.cgi?id=108619#c16

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[Libreoffice-bugs] [Bug 118529] LO crashes when on various UI actions (FreeBSD)

2018-11-13 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=118529

Xisco Faulí  changed:

   What|Removed |Added

Summary|LO crashes when on various  |LO crashes when on various
   |UI actions  |UI actions (FreeBSD)

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[Libreoffice-bugs] [Bug 118529] LO crashes when on various UI actions

2018-11-12 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=118529

Xisco Faulí  changed:

   What|Removed |Added

 Ever confirmed|1   |0
 Status|NEEDINFO|UNCONFIRMED

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[Libreoffice-bugs] [Bug 118529] LO crashes when on various UI actions

2018-11-05 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=118529

--- Comment #13 from Pelle Hjek  ---
> Did you have the chance to build LibreOffice locally with symbols?

No, sorry, my laptop doesn't have enough memory to compile it.

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[Libreoffice-bugs] [Bug 118529] LO crashes when on various UI actions

2018-10-18 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=118529

Xisco Faulí  changed:

   What|Removed |Added

 Status|UNCONFIRMED |NEEDINFO
 Ever confirmed|0   |1

--- Comment #12 from Xisco Faulí  ---
(In reply to Buovjaga from comment #11)
> (In reply to Pelle Hjek from comment #4)
> > I'll try compiling LO from git, but I doubt whether I'll be able to on my
> > XP-era laptop. If it works, I'll check if it's an issue in latest version.
> 
> The laptop might indeed explode from the strain, but if you do get the
> chance to build it on something more recent, you could use the
> --enable-symbols build option. With this you get debug symbols which will
> result in a more informative backtrace of the crash.

Hi Pelle Hjek,
Did you have the chance to build LibreOffice locally with symbols?
OTOH, is it still crashing for you in LibreOffice 6.1.2.1 ?

I have set the bug's status to 'NEEDINFO'. Please change it back to
'UNCONFIRMED' if the bug is still present in the latest version.

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[Libreoffice-bugs] [Bug 118529] LO crashes when on various UI actions

2018-07-16 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=118529

Buovjaga  changed:

   What|Removed |Added

 CC||todven...@suomi24.fi

--- Comment #11 from Buovjaga  ---
(In reply to Pelle Hjek from comment #4)
> I'll try compiling LO from git, but I doubt whether I'll be able to on my
> XP-era laptop. If it works, I'll check if it's an issue in latest version.

The laptop might indeed explode from the strain, but if you do get the chance
to build it on something more recent, you could use the --enable-symbols build
option. With this you get debug symbols which will result in a more informative
backtrace of the crash.

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[Libreoffice-bugs] [Bug 118529] LO crashes when on various UI actions

2018-07-06 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=118529

--- Comment #10 from Susan Gessing  ---

Pelle,

Thank you for the information. I just thought I'd mention it just in case it
helped give more details about your bug. I'm glad my minor issue is not a bug.
So, I'm assuming that what your saying is that we can consider that Windows is
one of the operating systems that this bug can not be reproduced in.

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[Libreoffice-bugs] [Bug 118529] LO crashes when on various UI actions

2018-07-06 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=118529

--- Comment #9 from Pelle Hjek  ---
> When I selected this, LO "almost" crashed. What I mean is it took several 
> seconds and the "not responding" message appeared right before the Format 
> Cells dialog finally appeared.

Susan Gessing, I think the "almost-crash" you're experiencing on Windows might
be different, as the one I've reported is an always-reproducible instant crash
on FreeBSD. (I also run LO on Arch and it's not crashing there, so this
particular crash might be OS specific.)

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[Libreoffice-bugs] [Bug 118529] LO crashes when on various UI actions

2018-07-06 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=118529

--- Comment #8 from Pelle Hjek  ---
Hi,

I installed LO 6.0.5, then cleaned the profile, `rm -r .config/libreoffice`,
and started LO,`SAL_USE_VCLPLUGIN=gen soffice --backtrace`. This is the text in
Help > About LibreOffice:

Build ID: FreeBSD ports 6.0.5_1
CPU threads: 2; OS: FreeBSD 11.2; UI render: default; VCL: x11;

Below is the complete gdbtrace.log for LO crash when clicking the little arrow
to select font color.

(no debugging symbols found)...(no debugging symbols found)...(no debugging
symbols found)...(no debugging symbols found)...(no debugging symbols
found)...(no debugging symbols found)...(no debugging symbols found)...(no
debugging symbols found)...(no debugging symbols found)...(no debugging symbols
found)...(no debugging symbols found)...(no debugging symbols found)...(no
debugging symbols found)...(no debugging symbols found)...(no debugging symbols
found)...(no debugging symbols found)...(no debugging symbols found)...(no
debugging symbols found)...(no debugging symbols found)...(no debugging symbols
found)...(no debugging symbols found)...(no debugging symbols found)...(no
debugging symbols found)...(no debugging symbols found)...(no debugging symbols
found)...(no debugging symbols found)...(no debugging symbols found)...(no
debugging symbols found)...(no debugging symbols found)...(no debugging symbols
found)...(no debugging symbols found)...(no debugging symbols found)...warning:
Lowest section in /usr/local/lib/libicudata.so.62 is .hash at 00b4
(no debugging symbols found)...(no debugging symbols found)...(no debugging
symbols found)...(no debugging symbols found)...(no debugging symbols
found)...(no debugging symbols found)...(no debugging symbols found)...(no
debugging symbols found)...(no debugging symbols found)...(no debugging symbols
found)...(no debugging symbols found)...(no debugging symbols found)...(no
debugging symbols found)...(no debugging symbols found)...(no debugging symbols
found)...(no debugging symbols found)...(no debugging symbols found)...(no
debugging symbols found)...(no debugging symbols found)...(no debugging symbols
found)...(no debugging symbols found)...(no debugging symbols found)...(no
debugging symbols found)...(no debugging symbols found)...(no debugging symbols
found)...(no debugging symbols found)...(no debugging symbols found)...(no
debugging symbols found)...(no debugging symbols found)...(no debugging symbols
found)...(no debugging symbols found)...(no debugging symbols found)...(no
debugging symbols found)...(no debugging symbols found)...(no debugging symbols
found)...(no debugging symbols found)...(no debugging symbols found)...(no
debugging symbols found)...(no debugging symbols found)...(no debugging symbols
found)...(no debugging symbols found)...(no debugging symbols found)...(no
debugging symbols found)...(no debugging symbols found)...(no debugging symbols
found)...(no debugging symbols found)...(no debugging symbols found)...(no
debugging symbols found)...(no debugging symbols found)...(no debugging symbols
found)...(no debugging symbols found)...(no debugging symbols found)...(no
debugging symbols found)...(no debugging symbols found)...(no debugging symbols
found)...(no debugging symbols found)...(no debugging symbols found)...(no
debugging symbols found)...(no debugging symbols found)...(no debugging symbols
found)...(no debugging symbols found)...(no debugging symbols found)...(no
debugging symbols found)...(no debugging symbols found)...(no debugging symbols
found)...(no debugging symbols found)...(no debugging symbols found)...(no
debugging symbols found)...(no debugging symbols found)...(no debugging symbols
found)...(no debugging symbols found)...(no debugging symbols found)...(no
debugging symbols found)...(no debugging symbols found)...(no debugging symbols
found)...(no debugging symbols found)...(no debugging symbols found)...(no
debugging symbols found)...(no debugging symbols found)...(no debugging symbols
found)...(no debugging symbols found)...(no debugging symbols found)...(no
debugging symbols found)...(no debugging symbols found)...(no debugging symbols
found)...(no debugging symbols found)...(no debugging symbols found)...(no
debugging symbols found)...(no debugging symbols found)...(no debugging symbols
found)...(no debugging symbols found)...(no debugging symbols found)...(no
debugging symbols found)...(no debugging symbols found)...(no debugging symbols
found)...(no debugging symbols found)...(no debugging symbols found)...(no
debugging symbols found)...(no debugging symbols found)...(no debugging symbols
found)...(no debugging symbols found)...(no debugging symbols found)...(no
debugging symbols found)...(no debugging symbols found)...(no debugging symbols
found)...(no debugging symbols found)...(no debugging symbols found)...(no
debugging symbols found)...(no debugging symbols found)...(no debugging symbols
found)...(no debugging symbols 

[Libreoffice-bugs] [Bug 118529] LO crashes when on various UI actions

2018-07-05 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=118529

--- Comment #7 from Julien Nabet  ---
(In reply to Susan Gessing from comment #6)
> I repeated all steps for the following 2 builds. All dialogs opened with no
> issues except for the Format->Cells in 6.0.5.2. When I selected this, LO
> "almost" crashed. What I mean is it took several seconds and the "not
> responding" message appeared right before the Format Cells dialog finally
> appeared. It did appear though. (when I selected this option later, after
> reopening LO, the dialog came up without hesitation, so none of this may
> matter, but I brought it up just in case).
> 
> Version: 6.0.5.2 (x64)
> Build ID: 54c8cbb85f300ac59db32fe8a675ff7683cd5a16
> CPU threads: 4; OS: Windows 6.3; UI render: GL; 
> Locale: en-US (en_US); Calc: CL
> 
> and
> 
> Version: 6.2.0.0.alpha0+
> Build ID: b1740fba0d1e6e3d69c3781734509317f42a0e4f
> CPU threads: 4; OS: Windows 6.3; UI render: GL; 
> TinderBox: Win-x86@42, Branch:master, Time: 2018-06-15_08:49:04
> Locale: en-US (en_US); Calc: CL

I noticed LO uses OpenGL in your case. Could you check your graphic card driver
is up-to-date?
Also, for the test could you disable OpenGL (see
https://wiki.documentfoundation.org/QA/FirstSteps)?

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[Libreoffice-bugs] [Bug 118529] LO crashes when on various UI actions

2018-07-04 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=118529

Susan Gessing  changed:

   What|Removed |Added

 CC||susanjea...@yahoo.com

--- Comment #6 from Susan Gessing  ---

I repeated all steps for the following 2 builds. All dialogs opened with no
issues except for the Format->Cells in 6.0.5.2. When I selected this, LO
"almost" crashed. What I mean is it took several seconds and the "not
responding" message appeared right before the Format Cells dialog finally
appeared. It did appear though. (when I selected this option later, after
reopening LO, the dialog came up without hesitation, so none of this may
matter, but I brought it up just in case).

Version: 6.0.5.2 (x64)
Build ID: 54c8cbb85f300ac59db32fe8a675ff7683cd5a16
CPU threads: 4; OS: Windows 6.3; UI render: GL; 
Locale: en-US (en_US); Calc: CL

and

Version: 6.2.0.0.alpha0+
Build ID: b1740fba0d1e6e3d69c3781734509317f42a0e4f
CPU threads: 4; OS: Windows 6.3; UI render: GL; 
TinderBox: Win-x86@42, Branch:master, Time: 2018-06-15_08:49:04
Locale: en-US (en_US); Calc: CL

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[Libreoffice-bugs] [Bug 118529] LO crashes when on various UI actions

2018-07-04 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=118529

--- Comment #5 from Julien Nabet  ---
Thank you for the reply.
Before building LO, you can give a try to LO 6.0.5.
I never used BSD distros, just heard about them. Perhaps
https://www.freshports.org/editors/libreoffice/ may help to retrieve last
stable LO version

You might also been interested in https://dev-builds.libreoffice.org/daily/
but you must know that you'll have to deal with dependencies.
Indeed, for Linux/*BSD parts, this link is mainly used by distrib repo
maintainers.

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[Libreoffice-bugs] [Bug 118529] LO crashes when on various UI actions

2018-07-04 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=118529

--- Comment #4 from Pelle Hjek  ---
I've cleared the user profile, but the crashes still happen.

I'll try compiling LO from git, but I doubt whether I'll be able to on my
XP-era laptop. If it works, I'll check if it's an issue in latest version.

Stack trace from LO 6.0.2.1 from the crash when selecting Font Color:

Program received signal SIGSEGV, Segmentation fault.
0x00e85657 in ?? ()
#0  0x00e85657 in ?? ()
#1  0x3017bd8d in
com_sun_star_comp_extensions_xml_sax_ParserExpat_get_implementation () from
/usr/local/lib/libreoffice/program/../program/libexpwraplo.so
#2  0x3017c26f in
com_sun_star_comp_extensions_xml_sax_ParserExpat_get_implementation () from
/usr/local/lib/libreoffice/program/../program/libexpwraplo.so
#3  0x2bd17703 in non-virtual thunk to
SvXMLLegacyToFastDocHandler::setDocumentLocator(com::sun::star::uno::Reference
const&) () from /usr/local/lib/libreoffice/program/libxolo.so
#4  0x2bd0bf7d in SvXMLImport::SvXMLImport () from
/usr/local/lib/libreoffice/program/libxolo.so
#5  0x2a49c20a in com_sun_star_comp_Svx_GraphicExportHelper_get_implementation
() from /usr/local/lib/libreoffice/program/libsvxcorelo.so
#6  0x2a49c8a1 in com_sun_star_comp_Svx_GraphicExportHelper_get_implementation
() from /usr/local/lib/libreoffice/program/libsvxcorelo.so
#7  0x3423efc0 in ?? ()
#8  0xbfbfda70 in ?? ()
#9  0xbfbfdb50 in ?? ()
#10 0xbfbfda78 in ?? ()
#11 0x in ?? ()

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[Libreoffice-bugs] [Bug 118529] LO crashes when on various UI actions

2018-07-04 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=118529

Julien Nabet  changed:

   What|Removed |Added

   Keywords||wantBacktrace
 CC||serval2...@yahoo.fr

--- Comment #3 from Julien Nabet  ---
Just to be sure it's not due to LO profile, could you rename LO profile and
give a new try? (see
https://wiki.documentfoundation.org/UserProfile#GNU.2FLinux)

Could you give a try to last stable LO version 6.0.5? Indeed some crashes may
have been already fixed.


If you still reproduce this, would it be possible you attach a backtrace? (see
https://wiki.documentfoundation.org/QA/BugReport/Debug_Information#GNU.2FLinux:_How_to_get_a_backtrace)

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[Libreoffice-bugs] [Bug 118529] LO crashes when on various UI actions

2018-07-03 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=118529

Pelle Hjek  changed:

   What|Removed |Added

 Status|NEEDINFO|UNCONFIRMED
 Ever confirmed|1   |0

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[Libreoffice-bugs] [Bug 118529] LO crashes when on various UI actions

2018-07-03 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=118529

--- Comment #2 from Pelle Hjek  ---
When I run LO with `SAL_USE_VCLPLUGIN=gen soffice`, the crashes still happen.

The info from Help > About LibreOffice:

Version: 6.0.2.1.0+
Build ID: FreeBSD ports 6.0.2_3
CPU threads: 2; OS: FreeBSD 11.2; UI render: default; VCL: x11;

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[Libreoffice-bugs] [Bug 118529] LO crashes when on various UI actions

2018-07-03 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=118529

Xisco Faulí  changed:

   What|Removed |Added

 Status|UNCONFIRMED |NEEDINFO
 CC||xiscofa...@libreoffice.org
 Ever confirmed|0   |1

--- Comment #1 from Xisco Faulí  ---
Does it crash if you call LibreOffice like SAL_USE_VCLPLUGIN=gen soffice ?

Could you please paste the info from Help - about LibreOffice ?

I have set the bug's status to 'NEEDINFO'. Please change it back to
'UNCONFIRMED' once the information has been provided

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