[Libreoffice-bugs] [Bug 136683] LibreOffice crashes Windows to bluescreen on startup
https://bugs.documentfoundation.org/show_bug.cgi?id=136683 V Stuart Foote changed: What|Removed |Added Resolution|--- |INSUFFICIENTDATA CC||vstuart.fo...@utsa.edu Status|NEEDINFO|RESOLVED --- Comment #13 from V Stuart Foote --- OP was working on an unsupport Windows 7 SP1 build which has been taken out of service. User profile is very suspect, but seems it was never reset and allowed to rebuild from defaults. Safemode would not crash/bluescreen. A WinDbg stacktrace of an attached soffice.bin process might have been helpful in identifying the issue (possibly Skia rendering relateed). But with system gone this is not actionable. -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 136683] LibreOffice crashes Windows to bluescreen on startup
https://bugs.documentfoundation.org/show_bug.cgi?id=136683 --- Comment #12 from BDF --- @ Xisco Faulí: I have tested the issue with LibreOffice 7.1.4.2 and it still crashes my system. At thie point I have no idea how I could help with the issue any longer. Is there a BSOD report I could provide? General Note: The crash only occurs on my Windows 7 Laptop that is +8 years old. Since I had to replace it and it's already waiting to be recycled, I will not be able to test new LO updates in the future. Since nobody else seems to have this problem and it seems to be something in between unfixable and not worth the effort (since I am the only one effected and I already have a new system) I'm fine if you want to close the issue. -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 136683] LibreOffice crashes Windows to bluescreen on startup
https://bugs.documentfoundation.org/show_bug.cgi?id=136683 Xisco Faulí changed: What|Removed |Added Ever confirmed|0 |1 Status|UNCONFIRMED |NEEDINFO CC||xiscofa...@libreoffice.org --- Comment #11 from Xisco Faulí --- Hello BDF, Fabio, Could you please try to reproduce it with the latest version of LibreOffice from https://www.libreoffice.org/download/libreoffice-fresh/ ? I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' if the bug is still present in the latest version. -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 136683] LibreOffice crashes Windows to bluescreen on startup
https://bugs.documentfoundation.org/show_bug.cgi?id=136683 --- Comment #10 from BDF --- @ Fabio: have you tried in reinstall an older version? For my old system I was not able to use any 7.x version. But the latest 6.x worked fine for me. -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 136683] LibreOffice crashes Windows to bluescreen on startup
https://bugs.documentfoundation.org/show_bug.cgi?id=136683 --- Comment #9 from Fabio --- This issue is happening to me too. This morning I was using LibreOffice like any other day. Then a few hours ago, I tried to open a .odt file that is available on my private network and this is when the first blue screen happened to me. Now every time I open LibreOffice, Windows 10 crashes. I had LibreOffice 7.0.4.2 installed on Windows 10 Home Build 19042.867. I've uninstalled LibreOffice, removed the user data folder and install LibreOffice 7.1.1, but the same issue happens. -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 136683] LibreOffice crashes Windows to bluescreen on startup
https://bugs.documentfoundation.org/show_bug.cgi?id=136683 --- Comment #8 from BDF --- .I tested the 7.1.0 Alpha (Version: 7.1.0.0.alpha1 (x64), Build ID: 987671387712c4f9061d6216ff2f001a7bb9e57b) and this one also crashed my system -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 136683] LibreOffice crashes Windows to bluescreen on startup
https://bugs.documentfoundation.org/show_bug.cgi?id=136683 --- Comment #7 from BDF --- I again downloaded and tested the latest update (Version: 7.0.3.1 (x64), Build ID: d7547858d014d4cf69878db179d326fc3483e082). This version also still crashes my PC I would really love to know if there is anything I can do/test for this bug. -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 136683] LibreOffice crashes Windows to bluescreen on startup
https://bugs.documentfoundation.org/show_bug.cgi?id=136683 --- Comment #6 from BDF --- I downloaded and tested the latest update (Version: 7.0.2.2 (x64), Build ID: 8349ace3c3162073abd90d81fd06dcfb6b36b994). This version still crashes my PC -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 136683] LibreOffice crashes Windows to bluescreen on startup
https://bugs.documentfoundation.org/show_bug.cgi?id=136683 BogdanB changed: What|Removed |Added Blocks||133092 CC||buzea.bog...@libreoffice.or ||g Referenced Bugs: https://bugs.documentfoundation.org/show_bug.cgi?id=133092 [Bug 133092] [META] Crash bugs -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 136683] LibreOffice crashes Windows to bluescreen on startup
https://bugs.documentfoundation.org/show_bug.cgi?id=136683 Julien Nabet changed: What|Removed |Added Status|NEEDINFO|UNCONFIRMED CC|serval2...@yahoo.fr | Ever confirmed|1 |0 --- Comment #5 from Julien Nabet --- Since I don't have more questions, I'll put it back to UNCONFIRMED. I can't help here so uncc myself. -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 136683] LibreOffice crashes Windows to bluescreen on startup
https://bugs.documentfoundation.org/show_bug.cgi?id=136683 --- Comment #4 from BDF --- @ Julien Nabet: What I tested: - Open regular LibreOffice with Windows 7 in safe mode (it worked) - Open safe mode LibreOffice with Windows 7 in regular mode (it worked) > I guess that safe mode in LibreOffice does the same thing as regular LibreOffice with Windows 7 in safe mode > When I opened LibreOffice in safe mode and use the pop-up window to switch to regular mode I get the BSOD again - Reset User profile (did not help) - Look at OpenGL rendering mode (I added the system stats at the bottom, by the text of the wiki "UI render: default" should not make any problems) @ Telesto: *educating myself about skia* How (and where) would I force the Skia Software rendering? By looking at the 'About LibreOffice'-image on https://www.collaboraoffice.com/success-story/implementing-vulkan-capable-libreoffice-user-interface-using-the-skia-library/ I would say it is disabled on my machine, isn't it? I tried to turn off hardware acceleration in the pop-up menu at the start of safe-mode before I switched to the regular LibreOffice. The result was the usual BSOD. - - - - - - - - - - - - - - - - - - - - - - - - - o) LibreOffice Info: Version: 7.0.1.2 (x64) Build ID: 7cbcfc562f6eb6708b5ff7d7397325de9e764452 CPU threads: 4; OS: Windows 6.1 Service Pack 1 Build 7601; UI render: default; VCL: win Locale: de-AT (de_AT); UI: de-DE Calc: threaded o) System Info: The crashing system is an older MSI GX60 laptop. It includes an AMD A10-4600M APU. This APU has an AMD Radeon HD 7660G IGP. The system also has a dedicated GPU: AMD Radeon HD 7970M The driver is the ATI/AMD Catalys 15.201.1151.1010 (which is the latest driver that still works on my system). I used Linux on this machine at some point (like 6 years ago), but for a very long time I had problems with this IGP+dedicated GPU setup. Maybe this is the same thing here as well. + + + + + + + + + + + + + + + o) LibreOffice info of a second machine: I updated a second machine to LibreOffice 7.0 Version: 7.0.0.3 (x64) Build ID: 8061b3e9204bef6b321a21033174034a5e2ea88e CPU-Threads: 6; BS: Windows 6.1 Service Pack 1 Build 7601; UI-Render: Skia/Raster; VCL: win Locale: de-AT (de_AT); UI: de-DE Calc: CL On this machine I NEVER had any crash related to LibreOffice. -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 136683] LibreOffice crashes Windows to bluescreen on startup
https://bugs.documentfoundation.org/show_bug.cgi?id=136683 Telesto changed: What|Removed |Added CC||tele...@surfxs.nl --- Comment #3 from Telesto --- And if not, please check Force Skia Software rendering (in the Safe mode wizard) Looks like a driver issue -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 136683] LibreOffice crashes Windows to bluescreen on startup
https://bugs.documentfoundation.org/show_bug.cgi?id=136683 Julien Nabet changed: What|Removed |Added Ever confirmed|0 |1 CC||serval2...@yahoo.fr Status|UNCONFIRMED |NEEDINFO --- Comment #2 from Julien Nabet --- Do you reproduce this in safe mode? Could you also give a try at https://wiki.documentfoundation.org/QA/FirstSteps? -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 136683] LibreOffice crashes Windows to bluescreen on startup
https://bugs.documentfoundation.org/show_bug.cgi?id=136683 --- Comment #1 from BDF --- Created attachment 165409 --> https://bugs.documentfoundation.org/attachment.cgi?id=165409=edit The blue screen I get after opening LibreOffice -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
