[Libreoffice-bugs] [Bug 140960] LibreOffice is not crashing but the system kept on informing me that LibreOffice had crashed
https://bugs.documentfoundation.org/show_bug.cgi?id=140960 mac-w...@sjtu.edu.cn changed: What|Removed |Added Severity|minor |normal Status|NEEDINFO|NEW Keywords||filter:docx, filter:pptx Version|6.4.5.2 release |7.1.2.2 release --- Comment #9 from mac-w...@sjtu.edu.cn --- I confirm that the bug is appearing in release 7.1.2.2. I also confirm that the bug is NOT happening if I open an empty document, wait a while, and close it. Now a NEW bug is appearing and is causing data loss. In the previous bug, I reported that the KDE kept informing that soffice.bin is crashing even it is not. I also observed that sometimes, on next startup, a dialog appears asking me whether to recover the document or not, indicating that LibreOffice DID crash on exit. So, I modified the title of the bug to "LibreOffice is crashing on exit and in daily use". However, today I observed that soffice.bin IS CRASHING DURING USE. This happens when I am editing a .docx, and opened a .pptx for my reference. soffice.bin suddenly exited, and KCrashHandler did not notice that event! This is actually causing me data loss. As a supplementary info, the bug appeared not on exit, but suddenly. Also KCrashHandler was not incited, so there is even no backtrace log. If you know how to generate a backtrace log in this circumstance, or if I need to use gdb or some stuff to debug soffice.bin, please email me. System info: openSUSE Leap 15.3 Beta x86_64 LibreOffice info: Version: 7.1.2.2 / LibreOffice Community Build ID: 10(Build:2) CPU threads: 8; OS: Linux 5.3; UI render: default; VCL: kf5 Locale: en-US (en_US.UTF-8); UI: en-US Calc: threaded -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 140960] LibreOffice is not crashing but the system kept on informing me that LibreOffice had crashed
https://bugs.documentfoundation.org/show_bug.cgi?id=140960 Michael Weghorn changed: What|Removed |Added Ever confirmed|0 |1 Status|UNCONFIRMED |NEEDINFO --- Comment #8 from Michael Weghorn --- (In reply to mac-wang from comment #7) > I'm sorry that I could not provide you with the documents I'm processing. > You see, I'm a college student, and posting my documents risk leaking my > personal info, and may lead to unexpected violations of some academic > integrity code. I understand this. Can you try whether the issue also happens when you take the same steps using e.g. an empty document instead of one that contains confidential information? > I will, however, provide some more detailed information on how this > happens. > > First, I would open an *.docx document. (This file format is required by > my instructor) > Then, I would start editing it. During the course when I want to refer to > other sources, I would use pdf reader and internet browser to gather info, > but I usually close all other apps before I stop editing. > Finally, I close the document, and an error message appears. I noticed > that the longer I'm editing the documents, the more possible an error > message appears. Since the initial description mentions that LibreOffice 6.45.2 is used: Can you please retest with the current LibreOffice fresh version 7.1? -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 140960] LibreOffice is not crashing but the system kept on informing me that LibreOffice had crashed
https://bugs.documentfoundation.org/show_bug.cgi?id=140960 mac-w...@sjtu.edu.cn changed: What|Removed |Added Ever confirmed|1 |0 Status|NEEDINFO|UNCONFIRMED --- Comment #7 from mac-w...@sjtu.edu.cn --- Dear Mr. Weghorn: I'm sorry that I could not provide you with the documents I'm processing. You see, I'm a college student, and posting my documents risk leaking my personal info, and may lead to unexpected violations of some academic integrity code. I will, however, provide some more detailed information on how this happens. First, I would open an *.docx document. (This file format is required by my instructor) Then, I would start editing it. During the course when I want to refer to other sources, I would use pdf reader and internet browser to gather info, but I usually close all other apps before I stop editing. Finally, I close the document, and an error message appears. I noticed that the longer I'm editing the documents, the more possible an error message appears. And that's all. Thank you. -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 140960] LibreOffice is not crashing but the system kept on informing me that LibreOffice had crashed
https://bugs.documentfoundation.org/show_bug.cgi?id=140960 Michael Weghorn changed: What|Removed |Added Status|UNCONFIRMED |NEEDINFO Ever confirmed|0 |1 --- Comment #6 from Michael Weghorn --- (In reply to mac-wang from comment #5) > Dear Mr. Weghorn: > The bug is appearing again on LibreOffice 7.1.1.2 (from the openSUSE > repository). The operating system is the same, openSUSE Leap 15.2 x86_64. > However, it is not happening while I opens Writer/Impress/Calc, wait a > minute, and close it. It seems that the bug is only happening if I'm > processing some document. Can you find any specific steps while processing "some document" that cause the crash? And can you attach a sample document for which it happens? If possible, it would be great to have exact steps to reproduce which will very much increase the chance that the underlying issue can be analysed and fixed, like: 1) open attached sample document "mydoc.odt" 2) do this or that 3) ... -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 140960] LibreOffice is not crashing but the system kept on informing me that LibreOffice had crashed
https://bugs.documentfoundation.org/show_bug.cgi?id=140960 mac-w...@sjtu.edu.cn changed: What|Removed |Added Status|NEEDINFO|UNCONFIRMED Ever confirmed|1 |0 --- Comment #5 from mac-w...@sjtu.edu.cn --- Dear Mr. Weghorn: The bug is appearing again on LibreOffice 7.1.1.2 (from the openSUSE repository). The operating system is the same, openSUSE Leap 15.2 x86_64. However, it is not happening while I opens Writer/Impress/Calc, wait a minute, and close it. It seems that the bug is only happening if I'm processing some document. The new backtrace log is provided as follows. Application: soffice (soffice), signal: Segmentation fault [KCrash Handler] #4 0x7f5ee57ebac1 in TextRanger::~TextRanger() () from /usr/lib64/libreoffice/program/libmergedlo.so #5 0x7f5e4b659801 in ClrContourCache() () from /usr/lib64/libreoffice/program/../program/libswlo.so #6 0x7f5e4b3f4f49 in SwDoc::~SwDoc() () from /usr/lib64/libreoffice/program/../program/libswlo.so #7 0x7f5e4b3f7861 in SwDoc::release() () from /usr/lib64/libreoffice/program/../program/libswlo.so #8 0x7f5e4ba2bc79 in SwTransferable::~SwTransferable() () from /usr/lib64/libreoffice/program/../program/libswlo.so #9 0x7f5e4ba2c0b9 in SwTransferable::~SwTransferable() () from /usr/lib64/libreoffice/program/../program/libswlo.so #10 0x7f5eceb13407 in Qt5MimeData::~Qt5MimeData() () from /usr/lib64/libreoffice/program/libvclplug_qt5lo.so #11 0x7f5ec7d7345c in QXcbClipboard::~QXcbClipboard (this=0x7f5ec0005450, __in_chrg=) at qxcbclipboard.cpp:274 #12 0x7f5ec7d73609 in QXcbClipboard::~QXcbClipboard (this=0x7f5ec0005450, __in_chrg=) at qxcbclipboard.cpp:276 #13 0x7f5ec7d7a03b in QXcbConnection::~QXcbConnection (this=0x55b022865b80, __in_chrg=) at qxcbconnection.cpp:141 #14 0x7f5ec7d7a639 in QXcbConnection::~QXcbConnection (this=0x55b022865b80, __in_chrg=) at qxcbconnection.cpp:159 #15 0x7f5ec7d7b846 in qDeleteAll::const_iterator> (end=..., begin=...) at ../../../../include/QtCore/../../src/corelib/tools/qalgorithms.h:320 #16 qDeleteAll > (c=...) at ../../../../include/QtCore/../../src/corelib/tools/qalgorithms.h:328 #17 QXcbIntegration::~QXcbIntegration (this=0x55b02285dfe0, __in_chrg=) at qxcbintegration.cpp:229 #18 0x7f5ec7d7b949 in QXcbIntegration::~QXcbIntegration (this=0x55b02285dfe0, __in_chrg=) at qxcbintegration.cpp:231 #19 0x7f5ecfad915d in QGuiApplicationPrivate::~QGuiApplicationPrivate (this=0x55b0228587a0, __in_chrg=) at kernel/qguiapplication.cpp:1645 #20 0x7f5ecf28b819 in QApplicationPrivate::~QApplicationPrivate (this=0x55b0228587a0, __in_chrg=) at kernel/qapplication.cpp:181 #21 0x7f5ed04a7633 in QScopedPointerDeleter::cleanup (pointer=) at ../../include/QtCore/../../src/corelib/tools/qscopedpointer.h:60 #22 QScopedPointer >::~QScopedPointer (this=0x55b022856b08, __in_chrg=) at ../../include/QtCore/../../src/corelib/tools/qscopedpointer.h:107 #23 QObject::~QObject (this=, __in_chrg=) at kernel/qobject.cpp:892 #24 0x7f5ed04728f6 in QCoreApplication::~QCoreApplication (this=0x55b022856b00, __in_chrg=) at kernel/qcoreapplication.cpp:892 #25 0x7f5ecfadcb60 in QGuiApplication::~QGuiApplication (this=0x55b022856b00, __in_chrg=) at kernel/qguiapplication.cpp:649 #26 0x7f5ecf28d989 in QApplication::~QApplication (this=0x55b022856b00, __in_chrg=) at kernel/qapplication.cpp:773 #27 0x7f5ecf28db89 in QApplication::~QApplication (this=0x55b022856b00, __in_chrg=) at kernel/qapplication.cpp:843 #28 0x7f5eceb02067 in Qt5Instance::~Qt5Instance() () from /usr/lib64/libreoffice/program/libvclplug_qt5lo.so #29 0x7f5ee85aeacb in non-virtual thunk to KF5SalInstance::~KF5SalInstance() () from /usr/lib64/libreoffice/program/libvclplug_kf5lo.so #30 0x7f5ee6fe0ce0 in DeInitVCL() () from /usr/lib64/libreoffice/program/libmergedlo.so #31 0x7f5ee6fe111a in ImplSVMain() () from /usr/lib64/libreoffice/program/libmergedlo.so #32 0x7f5ee5f07165 in soffice_main () from /usr/lib64/libreoffice/program/libmergedlo.so #33 0x55b02184b77b in main () [Inferior 1 (process 3143) detached] -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 140960] LibreOffice is not crashing but the system kept on informing me that LibreOffice had crashed
https://bugs.documentfoundation.org/show_bug.cgi?id=140960 Michael Weghorn changed: What|Removed |Added Status|UNCONFIRMED |NEEDINFO Ever confirmed|0 |1 --- Comment #4 from Michael Weghorn --- @mac-wang: Does this still happen with a daily development build from https://dev-builds.libreoffice.org/daily/master/ or LibreOffice 7.1? You can install that in parallel to your existing installation as described here: https://wiki.documentfoundation.org/Installing_in_parallel/Linux Does it happen if you just create a new (empty) Writer document, wait a minute, and then close LibreOffice? -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 140960] LibreOffice is not crashing but the system kept on informing me that LibreOffice had crashed
https://bugs.documentfoundation.org/show_bug.cgi?id=140960 Julien Nabet changed: What|Removed |Added CC||m.wegh...@posteo.de --- Comment #3 from Julien Nabet --- Thank you mac-wang for your feedback. Michael: any thoughts about bt which are qt related? -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 140960] LibreOffice is not crashing but the system kept on informing me that LibreOffice had crashed
https://bugs.documentfoundation.org/show_bug.cgi?id=140960 mac-w...@sjtu.edu.cn changed: What|Removed |Added Status|NEEDINFO|UNCONFIRMED Ever confirmed|1 |0 --- Comment #2 from mac-w...@sjtu.edu.cn --- Dear Mz. Nabet: I have applied the contents in https://wiki.documentfoundation.org/QA/FirstSteps. I had my user profile restored, but sadly this bug happened again. Also, I can be sure that this bug is not concerning OpenGL or OpenCL, since I was not using Calc and I am also observing this bug with OpenGL off. I have not tried the second method (export SAL_USE_VCLPLUGIN=gen). However, this time, a new and "useful" backtrace log had been generated. From the bug report, I can guess that this bug is somewhat related to Qt5 and/or Kf5 (I'm not a programmer myself so forgive my mistake). The newly-generated bug report is attached below. [Backtrace log] Application: soffice (soffice), signal: Segmentation fault [KCrash Handler] #4 0x7f7090c215be in SdTransferable::ObjectReleased() () from /usr/lib64/libreoffice/program/../program/libsdlo.so #5 0x7f7090c2d555 in SdTransferable::~SdTransferable() () from /usr/lib64/libreoffice/program/../program/libsdlo.so #6 0x7f7090c2dbe9 in SdTransferable::~SdTransferable() () from /usr/lib64/libreoffice/program/../program/libsdlo.so #7 0x7f70d8792737 in Qt5MimeData::~Qt5MimeData() () from /usr/lib64/libreoffice/program/libvclplug_qt5lo.so #8 0x7f70d175a45c in QXcbClipboard::~QXcbClipboard (this=0x7f70c8005dd0, __in_chrg=) at qxcbclipboard.cpp:274 #9 0x7f70d175a609 in QXcbClipboard::~QXcbClipboard (this=0x7f70c8005dd0, __in_chrg=) at qxcbclipboard.cpp:276 #10 0x7f70d176103b in QXcbConnection::~QXcbConnection (this=0x55562ad6a920, __in_chrg=) at qxcbconnection.cpp:141 #11 0x7f70d1761639 in QXcbConnection::~QXcbConnection (this=0x55562ad6a920, __in_chrg=) at qxcbconnection.cpp:159 #12 0x7f70d1762846 in qDeleteAll::const_iterator> (end=..., begin=...) at ../../../../include/QtCore/../../src/corelib/tools/qalgorithms.h:320 #13 qDeleteAll > (c=...) at ../../../../include/QtCore/../../src/corelib/tools/qalgorithms.h:328 #14 QXcbIntegration::~QXcbIntegration (this=0x55562ad60590, __in_chrg=) at qxcbintegration.cpp:229 #15 0x7f70d1762949 in QXcbIntegration::~QXcbIntegration (this=0x55562ad60590, __in_chrg=) at qxcbintegration.cpp:231 #16 0x7f70d975815d in QGuiApplicationPrivate::~QGuiApplicationPrivate (this=0x55562ad5b170, __in_chrg=) at kernel/qguiapplication.cpp:1645 #17 0x7f70d8f0a819 in QApplicationPrivate::~QApplicationPrivate (this=0x55562ad5b170, __in_chrg=) at kernel/qapplication.cpp:181 #18 0x7f70da126633 in QScopedPointerDeleter::cleanup (pointer=) at ../../include/QtCore/../../src/corelib/tools/qscopedpointer.h:60 #19 QScopedPointer >::~QScopedPointer (this=0x55562ad59528, __in_chrg=) at ../../include/QtCore/../../src/corelib/tools/qscopedpointer.h:107 #20 QObject::~QObject (this=, __in_chrg=) at kernel/qobject.cpp:892 #21 0x7f70da0f18f6 in QCoreApplication::~QCoreApplication (this=0x55562ad59520, __in_chrg=) at kernel/qcoreapplication.cpp:892 #22 0x7f70d975bb60 in QGuiApplication::~QGuiApplication (this=0x55562ad59520, __in_chrg=) at kernel/qguiapplication.cpp:649 #23 0x7f70d8f0c989 in QApplication::~QApplication (this=0x55562ad59520, __in_chrg=) at kernel/qapplication.cpp:773 #24 0x7f70d8f0cb89 in QApplication::~QApplication (this=0x55562ad59520, __in_chrg=) at kernel/qapplication.cpp:843 #25 0x7f70d8775a37 in Qt5Instance::~Qt5Instance() () from /usr/lib64/libreoffice/program/libvclplug_qt5lo.so #26 0x7f70ef89b9cb in non-virtual thunk to KF5SalInstance::~KF5SalInstance() () from /usr/lib64/libreoffice/program/libvclplug_kf5lo.so #27 0x7f70ee03fa43 in DeInitVCL() () from /usr/lib64/libreoffice/program/libmergedlo.so #28 0x7f70ee03fe3a in ImplSVMain() () from /usr/lib64/libreoffice/program/libmergedlo.so #29 0x7f70ed617665 in soffice_main () from /usr/lib64/libreoffice/program/libmergedlo.so #30 0x5556291cf77b in main () [Inferior 1 (process 8248) detached] -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 140960] LibreOffice is not crashing but the system kept on informing me that LibreOffice had crashed
https://bugs.documentfoundation.org/show_bug.cgi?id=140960 Julien Nabet changed: What|Removed |Added Ever confirmed|0 |1 Status|UNCONFIRMED |NEEDINFO CC||serval2...@yahoo.fr --- Comment #1 from Julien Nabet --- 2 things to try: 1) apply https://wiki.documentfoundation.org/QA/FirstSteps 2) try this: - open terminal/console - export SAL_USE_VCLPLUGIN=gen && soffice then try to reproduce this the pb. The goal is to know if it's kf5/qt5 related. -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
