[Libreoffice-bugs] [Bug 144060] Writer process hangs frequently on macOS 11.4 on MacBook Air M1 -- Apple Silicon

2022-05-23 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=144060

--- Comment #13 from David Snow  ---
The report is 9 months old.  I do not remember the exact conditions.
I am currently several versions of LO later. I now only use the Intel vesion on
my 2020 MacBook Air M1, since it hangs much less frequently than in Apple
Silicon one does. I have removed Zotero.

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[Libreoffice-bugs] [Bug 144060] Writer process hangs frequently on macOS 11.4 on MacBook Air M1 -- Apple Silicon

2022-05-21 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=144060

Julien Nabet  changed:

   What|Removed |Added

 CC||serval2...@yahoo.fr

--- Comment #12 from Julien Nabet  ---
Just for the test, if you completely uninstall Zotero, do you still have hangs?
Also do you stick to Apple Silicon version of LO or did you revert to Intel
version?

I ask all this because it seems there might be several dups:
- tdf#149016
- tdf#149101
- tdf#149202
- tdf#149210

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[Libreoffice-bugs] [Bug 144060] Writer process hangs frequently on macOS 11.4 on MacBook Air M1 -- Apple Silicon

2022-03-02 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=144060

--- Comment #11 from Alex Thurgood  ---
(In reply to Alex Thurgood from comment #10)
> @David
> 
> The Arm version contains no Java functionality support whatsoever, so
> anything that might attempt to instantiate such functionality could
> potentially cause a crash. This is the case even if you're not directly
> using a given extension.

The above comment is now obsolete, the Arm version of LO now supports Oracle
JDK 17.

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[Libreoffice-bugs] [Bug 144060] Writer process hangs frequently on macOS 11.4 on MacBook Air M1 -- Apple Silicon

2022-03-01 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=144060

Julien Nabet  changed:

   What|Removed |Added

   See Also||https://bugs.documentfounda
   ||tion.org/show_bug.cgi?id=14
   ||7709

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[Libreoffice-bugs] [Bug 144060] Writer process hangs frequently on macOS 11.4 on MacBook Air M1 -- Apple Silicon

2021-08-28 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=144060

--- Comment #10 from Alex Thurgood  ---
@David

The Arm version contains no Java functionality support whatsoever, so anything
that might attempt to instantiate such functionality could potentially cause a
crash. This is the case even if you're not directly using a given extension.

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[Libreoffice-bugs] [Bug 144060] Writer process hangs frequently on macOS 11.4 on MacBook Air M1 -- Apple Silicon

2021-08-27 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=144060

QA Administrators  changed:

   What|Removed |Added

 Status|NEEDINFO|UNCONFIRMED
 Ever confirmed|1   |0

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[Libreoffice-bugs] [Bug 144060] Writer process hangs frequently on macOS 11.4 on MacBook Air M1 -- Apple Silicon

2021-08-27 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=144060

--- Comment #9 from QA Administrators  ---
[Automated Action] NeedInfo-To-Unconfirmed

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[Libreoffice-bugs] [Bug 144060] Writer process hangs frequently on macOS 11.4 on MacBook Air M1 -- Apple Silicon

2021-08-27 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=144060

--- Comment #8 from David W. Snow  ---
Zotero isn't running.  I only have it running when I am working with
references.

No Java tools or LanguageTools. In fact, Preferences/Advanced is greyed-out and
you can't select a Java JVM!

The next time it hangs, I will try to get a stack trace.

I switched back to the Apple Silicon version and edited it for 2 hours today.
It didn't hang once, but it did crash while I was adjusting the page sizes. It
was on the 9th page-size adjustment--- not every time. That was the only crash. 

When I exited out of one file, the other two open files required recovery. So
they must have also crashed---but I got no notice.

I will continue to backup regularly and use the Apple Silicon version while
trying to capture what I was doing when it hangs or crashes next.

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[Libreoffice-bugs] [Bug 144060] Writer process hangs frequently on macOS 11.4 on MacBook Air M1 -- Apple Silicon

2021-08-26 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=144060

--- Comment #7 from Alex Thurgood  ---
@David : so far, moving around in the document, playing with various bits
hasn't yet caused a crash for me.

I do note that the document contains a fairly large number of custom styles
(paragraph, character, and page). Whether any one of these in particular causes
an issue, I really don't know.

I also see what appear to be references to Zotero. Are you using Zotero at the
same time ?

Additionally, are you using LanguageTool ?

Any Java-based extensions or tools that require LO to instantiate a JVM are
potentially fragile and might possibly lead to crashing.

Unfortunately, as yet, I'm still none the wiser.


When LO hangs and you kill it, do you get an Apple Stack Trace window asking
you to report the application to Apple ? If so, it might be worthwhile copying
the output of that display to a text file and uploading it as an attachment to
this bug report.

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[Libreoffice-bugs] [Bug 144060] Writer process hangs frequently on macOS 11.4 on MacBook Air M1 -- Apple Silicon

2021-08-25 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=144060

--- Comment #6 from Alex Thurgood  ---
@David : thanks !

Were you doing anything in particular when it hangs ?

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[Libreoffice-bugs] [Bug 144060] Writer process hangs frequently on macOS 11.4 on MacBook Air M1 -- Apple Silicon

2021-08-25 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=144060

--- Comment #5 from David W. Snow  ---
What information can I provide that will help you troubleshoot this?

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[Libreoffice-bugs] [Bug 144060] Writer process hangs frequently on macOS 11.4 on MacBook Air M1 -- Apple Silicon

2021-08-25 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=144060

--- Comment #4 from David W. Snow  ---
Created attachment 174533
  --> https://bugs.documentfoundation.org/attachment.cgi?id=174533=edit
The file that hangs some times.

Has hung 4 times since I switched to the Apple Silicon version 2 days ago.

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[Libreoffice-bugs] [Bug 144060] Writer process hangs frequently on macOS 11.4 on MacBook Air M1 -- Apple Silicon

2021-08-25 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=144060

--- Comment #3 from David W. Snow  ---
The file is an 80-page template for a technical book. It is mostly text using
several named styles. There are only 4 images, 1 table other than TOC, LOF,
etc.

This is the primary file I am working on, so all hangs have been on this file.

If your M1 mac hangs and crashes, then your Apple Silicon experience is
different than mine. In the 5 months that I have been using mine, I have had no
OS crashes and LibreOffice never hung using the x86 LibreOffice image, except
when LanguageTools was being used. No other app (native or x86) has hung. Even
Windows for ARM runs nicely under Parallels! 

I will attach the file to the report.

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[Libreoffice-bugs] [Bug 144060] Writer process hangs frequently on macOS 11.4 on MacBook Air M1 -- Apple Silicon

2021-08-25 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=144060

--- Comment #2 from Alex Thurgood  ---
Given that the M1 MacbookPro I have seemingly randomly crashes completely and
reboots, irrespective of the application I'm using (but usually when there's a
lot of swapping to disk or file re-indexation going on), this might not be a
LibreOffice problem per se.

I haven't seen any hangs with LO Writer like the original poster describes
though, but I don't have many 80 page documents.

@David : what does the document contain ? Just text, or loads of images, or
tables, or references ?

The difficulty will be nailing down what triggers the hang.

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[Libreoffice-bugs] [Bug 144060] Writer process hangs frequently on macOS 11.4 on MacBook Air M1 -- Apple Silicon

2021-08-25 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=144060

steve  changed:

   What|Removed |Added

 Status|UNCONFIRMED |NEEDINFO
 Ever confirmed|0   |1

--- Comment #1 from steve  ---
Thanks for the report. So the problem is isolated to this single writer file or
are all writer files affected? If isolated to single file, providing a
sanitized version of the file would be crucial to reproduce and fix the
problem.

Could be worth updating macOS to 11.5.2 as with Apples poor documentation or
rather non-existing changelog it is really hard to tell which macOS bugs were
fixed in the meantime and see if the problem is persisting then.

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