[Libreoffice-bugs] [Bug 152166] Writer document Crashes when inserting an Index (Table of Contents, or other index)

2022-11-24 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=152166

--- Comment #5 from Julien Nabet  ---
About logs, I can't tell since I use LO mostly in Linux and I launch LO from
console to see when I got a buggy behaviour to see errors. Perhaps there may be
some infos in eventviewer.

I confirm it's quite shocking that a dev with 20 years exp :
- doesn't distinguish retrieving extra info using a provided link from
debugging the bug
- doesn't try to reproduce the TOC crash with a brand new doc, 1 page of Lorem
Ipsum just to know if the TOC pb just reveals a pb but perhaps it's not the
root cause

Now if you're happy with MsOffice, just use it, no pb here.

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[Libreoffice-bugs] [Bug 152166] Writer document Crashes when inserting an Index (Table of Contents, or other index)

2022-11-24 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=152166

kb.cl...@gmail.com changed:

   What|Removed |Added

 Resolution|--- |INSUFFICIENTDATA
 Status|NEEDINFO|RESOLVED

--- Comment #4 from kb.cl...@gmail.com ---
Thanks,
I am not capable to do debugging. I meant some log files that would help
identify the issue. 
Obviously there is no such debug info in LOW that could be sent to developers
for identifying the issue. This lack of debug/diagnosis information kind of
explains why a trivial task for a writer program such as adding a table of
contents does not work in Release 7 of a program.

I will now go back to MS Word, LibreOffice Writer just crashed another of the
documents I am working on. When saving it hangs and freezes at "Repagination"
being displayed in the status bar. I had not made significant changes, just
deleted some blanks, and applied a style to a paragraph. After 40 mins of
waiting LOW is still frozen and can only be terminated. No trace, no debug
file, no error message, no nothing except for an empty tmp file on the disk.
I programmed some 20 years ago and even then it was usual that an exception is
thrown, debug info stored.LoW 0.

A truly shocking day, as I was hoping to convert to FOSS and put month and many
hours into learning and converting. I really cant understand how such a crap
software is even being advertised as usable.

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[Libreoffice-bugs] [Bug 152166] Writer document Crashes when inserting an Index (Table of Contents, or other index)

2022-11-24 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=152166

Julien Nabet  changed:

   What|Removed |Added

   Keywords||wantBacktrace

--- Comment #3 from Julien Nabet  ---
If you've got some time, you can try
https://wiki.documentfoundation.org/QA/FirstSteps

Concerning debugging, you can try
https://wiki.documentfoundation.org/QA/BugReport/Debug_Information#Windows:_How_to_get_a_backtrace

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[Libreoffice-bugs] [Bug 152166] Writer document Crashes when inserting an Index (Table of Contents, or other index)

2022-11-23 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=152166

--- Comment #2 from kb.cl...@gmail.com ---
Hi, thanks for the fast response.
I tried to sanitize the document as described in
https://wiki.documentfoundation.org/QA/Bugzilla/Sanitizing_Files_Before_Submission

Two massive bugs again:
1) regular expression change of all characters fails! I used "." as the regular
expression without quotation marks. And replaced by an x. Additionally I chose
format - the only font used in all document and "regular" to preserve all
captions which are in italic (nothing else is italic in the document).
This did NOT replace all characters but kept several paragraphs in its original
form, while they fully and entirely matched the search parameters. Same font,
same font attributes, same style as others, no direct formatting.

2) When I want to save the changes, LO writer again freezes.

So, sad to say that I cannot provide the file as this is extremely sensitive.

I am really worried whether changing to LO was a good move and I need to go
back to MS Office. LO is terribly unstable and full of bugs, a nightmare and I
am almost shocked that this has version 7 while being in fact a beta version.

Is there no log file, no debug file, not the slightest support for recording
failures, or debugging them? How ever do you want to make a software stable
without such features?

However, I think it does not make sense to continue this bugreport.

Thanks.

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[Libreoffice-bugs] [Bug 152166] Writer document Crashes when inserting an Index (Table of Contents, or other index)

2022-11-22 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=152166

Julien Nabet  changed:

   What|Removed |Added

 Ever confirmed|0   |1
 CC||serval2...@yahoo.fr
 Status|UNCONFIRMED |NEEDINFO

--- Comment #1 from Julien Nabet  ---
Would it be possible you attach the document here so we can give it a try?
(of course, don't forget to sanitize it before attaching the doc, see
https://wiki.documentfoundation.org/QA/Bugzilla/Sanitizing_Files_Before_Submission)

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