[Libreoffice-bugs] [Bug 152346] 7.5 Windows 32-bit crashes on startup
https://bugs.documentfoundation.org/show_bug.cgi?id=152346 Stéphane Guillou (stragu) changed: What|Removed |Added CC||zan...@yahoo.com --- Comment #25 from Stéphane Guillou (stragu) --- *** Bug 153528 has been marked as a duplicate of this bug. *** -- You are receiving this mail because: You are the assignee for the bug.
[Libreoffice-bugs] [Bug 152346] 7.5 Windows 32-bit crashes on startup
https://bugs.documentfoundation.org/show_bug.cgi?id=152346 Stéphane Guillou (stragu) changed: What|Removed |Added CC||saspis...@gmail.com --- Comment #24 from Stéphane Guillou (stragu) --- *** Bug 153576 has been marked as a duplicate of this bug. *** -- You are receiving this mail because: You are the assignee for the bug.
[Libreoffice-bugs] [Bug 152346] 7.5 Windows 32-bit crashes on startup
https://bugs.documentfoundation.org/show_bug.cgi?id=152346 Buovjaga changed: What|Removed |Added CC||ber...@rolmail.net --- Comment #23 from Buovjaga --- *** Bug 153820 has been marked as a duplicate of this bug. *** -- You are receiving this mail because: You are the assignee for the bug.
[Libreoffice-bugs] [Bug 152346] 7.5 Windows 32-bit crashes on startup
https://bugs.documentfoundation.org/show_bug.cgi?id=152346 --- Comment #22 from nobu --- There was a problem with "x86 version crashes Windows 32-bit with experimental features enabled", which starts with "Version7.4.0", but this bug is confirmed to solve this problem. https://bugs.documentfoundation.org/show_bug.cgi?id=151540 https://bugs.documentfoundation.org/show_bug.cgi?id=152264 I think the problem that had occurred in the Portable version would be solved in the same way. "Libreoffice 7.4.0 can't start" https://portableapps.com/node/67042 I hope it will be modified in the current stable version, "Version7.4.?" -- You are receiving this mail because: You are the assignee for the bug.
[Libreoffice-bugs] [Bug 152346] 7.5 Windows 32-bit crashes on startup
https://bugs.documentfoundation.org/show_bug.cgi?id=152346 Xisco Faulí changed: What|Removed |Added CC||steveb...@yahoo.com --- Comment #21 from Xisco Faulí --- *** Bug 153627 has been marked as a duplicate of this bug. *** -- You are receiving this mail because: You are the assignee for the bug.
[Libreoffice-bugs] [Bug 152346] 7.5 Windows 32-bit crashes on startup
https://bugs.documentfoundation.org/show_bug.cgi?id=152346 Stéphane Guillou (stragu) changed: What|Removed |Added Keywords|bibisectRequest |bibisectNotNeeded, ||haveBacktrace -- You are receiving this mail because: You are the assignee for the bug.
[Libreoffice-bugs] [Bug 152346] 7.5 Windows 32-bit crashes on startup
https://bugs.documentfoundation.org/show_bug.cgi?id=152346 David changed: What|Removed |Added Status|NEW |RESOLVED Resolution|--- |FIXED --- Comment #20 from David --- Version 7.5.1.1 x86 works on Windows 7 32bit and 64bit. -- You are receiving this mail because: You are the assignee for the bug.
[Libreoffice-bugs] [Bug 152346] 7.5 Windows 32-bit crashes on startup
https://bugs.documentfoundation.org/show_bug.cgi?id=152346 --- Comment #19 from NickM --- Created attachment 185309 --> https://bugs.documentfoundation.org/attachment.cgi?id=185309=edit Dump file Application crashes on "W7 32bit" system. Аttaching the dump file and its analysis: Loading Dump File [C:\2\9e666001-b394-4319-9211-614679c39e17.dmp] User Mini Dump File: Only registers, stack and portions of memory are available * Symbol Path validation summary ** Response Time (ms) Location Deferred CACHE*C:\symbols Deferred SRV*http://dev-downloads.libreoffice.org/symstore/symbols Deferred SRV*http://msdl.microsoft.com/download/symbols Deferred symsrv*symsrv.dll*c:\symbols* http://msdl.microsoft.com/download/symbols Symbol search path is: CACHE*C:\symbols;SRV*http://dev-downloads.libreoffice.org/symstore/symbols;SRV*http://msdl.microsoft.com/download/symbols;symsrv*symsrv.dll*c:\symbols* http://msdl.microsoft.com/download/symbols Executable search path is: Windows 7 Version 7601 (Service Pack 1) MP (2 procs) Free x86 compatible Product: WinNt, suite: SingleUserTS Machine Name: Debug session time: Tue Feb 7 00:01:53.000 2023 (UTC + 5:00) System Uptime: not available Process Uptime: 0 days 0:00:03.000 .. This dump file has an exception of interest stored in it. The stored exception information can be accessed via .ecxr. (56c.570): Access violation - code c005 (first/second chance not available) eax=0187 ebx= ecx=778f77a5 edx=00b4f494 esi=0124 edi= eip=778c6b94 esp=00b4f48c ebp=00b4f4f8 iopl=0 nv up ei pl zr na pe nc cs=001b ss=0023 ds=0023 es=0023 fs=003b gs= efl=0246 ntdll!KiFastSystemCallRet: 778c6b94 c3 ret 0:000> !analyze -v *** * * *Exception Analysis * * * *** *** WARNING: Unable to verify timestamp for soffice.bin "soffice": Error (0x80070057): Failed to register NatVis for type 'com::sun::star::uno::Sequence < signed char >' (line 139 (@ 5)) *** WARNING: Unable to verify timestamp for sal3.dll "sal3": Error (0x80070057): Failed to register NatVis for type 'com::sun::star::uno::Sequence < signed char >' (line 139 (@ 5)) Unable to load image C:\Program Files\LibreOffice\program\salhelper3MSC.dll, Win32 error 0n2 *** WARNING: Unable to verify timestamp for salhelper3MSC.dll "salhelper3MSC": Error (0x80070057): Failed to register NatVis for type 'com::sun::star::uno::Sequence < signed char >' (line 139 (@ 5)) GetUrlPageData2 (WinHttp) failed: 12002. DUMP_CLASS: 2 DUMP_QUALIFIER: 400 CONTEXT: (.ecxr) eax=0002 ebx=000c ecx=6fba145b edx=0002 esi= edi=7008a5f8 eip=6df35e62 esp=00b4fb88 ebp=00b4fbe8 iopl=0 nv up ei pl zr na pe nc cs=001b ss=0023 ds=0023 es=0023 fs=003b gs= efl=00010246 mergedlo!AllSettings::GetStyleSettings [inlined in mergedlo!vcl::Window::ImplUpdateGlobalSettings+0x172]: 6df35e62 8b36mov esi,dword ptr [esi] ds:0023:= Resetting default scope FAULTING_IP: mergedlo!vcl::Window::ImplUpdateGlobalSettings+172 [C:\cygwin64\home\buildslave\source\libo-core\vcl\source\window\settings.cxx @ 154] 6df35e62 8b36mov esi,dword ptr [esi] EXCEPTION_RECORD: (.exr -1) ExceptionAddress: 6df35e62 (mergedlo!AllSettings::GetStyleSettings) ExceptionCode: c005 (Access violation) ExceptionFlags: NumberParameters: 2 Parameter[0]: Parameter[1]: Attempt to read from address PROCESS_NAME: soffice.bin ERROR_CODE: (NTSTATUS) 0xc005 - EXCEPTION_CODE: (NTSTATUS) 0xc005 - EXCEPTION_CODE_STR: c005 EXCEPTION_PARAMETER1: EXCEPTION_PARAMETER2: READ_ADDRESS: FOLLOWUP_IP: mergedlo!vcl::Window::ImplUpdateGlobalSettings+172 [C:\cygwin64\home\buildslave\source\libo-core\vcl\source\window\settings.cxx @ 154] 6df35e62 8b36mov esi,dword ptr [esi] WATSON_BKT_PROCSTAMP: 63d2f6e3 WATSON_BKT_PROCVER: 7.5.0.3 WATSON_BKT_MODULE: mergedlo.dll WATSON_BKT_MODSTAMP: 63d2f648 WATSON_BKT_MODOFFSET: 1d15e62 WATSON_BKT_MODVER: 7.5.0.3 BUILD_VERSION_STRING: 6.1.7601.24545 (win7sp1_ldr_escrow.200102-1707) MODLIST_WITH_TSCHKSUM_HASH: 232b0dafa15ef2145bc77e990d23c317738a1a06 MODLIST_SHA1_HASH: a108ca177bfca85cb9f40b54bbc63706e255e2fd DUMP_FLAGS: 0 DUMP_TYPE:
[Libreoffice-bugs] [Bug 152346] 7.5 Windows 32-bit crashes on startup
https://bugs.documentfoundation.org/show_bug.cgi?id=152346 --- Comment #18 from David --- (In reply to Stéphane Guillou (stragu) from comment #17) > The fix is already merged in 7.5: > https://gerrit.libreoffice.org/c/core/+/146507 > Hopefully that's it! > David, could you see the UI at all before it crashed? Jim says some > interaction between mouse pointer and the navigator was needed: > > "To reproduce the crash, move the mouse pointer from a position outside of > > content tree, to an empty position in the content tree, then move it to a > > position over an entry." The logo window would display briefly before it crashed. It never got to the point of opening an application window. -- You are receiving this mail because: You are the assignee for the bug.
[Libreoffice-bugs] [Bug 152346] 7.5 Windows 32-bit crashes on startup
https://bugs.documentfoundation.org/show_bug.cgi?id=152346 --- Comment #17 from Stéphane Guillou (stragu) --- The fix is already merged in 7.5: https://gerrit.libreoffice.org/c/core/+/146507 Hopefully that's it! David, could you see the UI at all before it crashed? Jim says some interaction between mouse pointer and the navigator was needed: > "To reproduce the crash, move the mouse pointer from a position outside of > content tree, to an empty position in the content tree, then move it to a > position over an entry." -- You are receiving this mail because: You are the assignee for the bug.
[Libreoffice-bugs] [Bug 152346] 7.5 Windows 32-bit crashes on startup
https://bugs.documentfoundation.org/show_bug.cgi?id=152346 --- Comment #16 from David --- The current x86 build is at https://dev-builds.libreoffice.org/daily/master/Win-x86@39/current/master~2023-02-10_00.09.01_LibreOfficeDev_7.6.0.0.alpha0_Win_x86.msi. The problem does indeed seem to have been fixed. I tried this build on both a Windows 7x32 and an x64 system and it worked on both. It seems to have also fixed bug 151540. Can the fix be backported into 7.5.1? -- You are receiving this mail because: You are the assignee for the bug.
[Libreoffice-bugs] [Bug 152346] 7.5 Windows 32-bit crashes on startup
https://bugs.documentfoundation.org/show_bug.cgi?id=152346 --- Comment #15 from Xisco Faulí --- Forget about my previous comment, we only have Win-x86_64 daily builds... -- You are receiving this mail because: You are the assignee for the bug.
[Libreoffice-bugs] [Bug 152346] 7.5 Windows 32-bit crashes on startup
https://bugs.documentfoundation.org/show_bug.cgi?id=152346 --- Comment #14 from Xisco Faulí --- Could someone please try with https://dev-builds.libreoffice.org/daily/libreoffice-7-5/? I'm wondering if this issue is fixed by https://cgit.freedesktop.org/libreoffice/core/commit/?h=libreoffice-7-5=c3af56a1fe2fa8b004a445743478da610cf9af22 -- You are receiving this mail because: You are the assignee for the bug.
[Libreoffice-bugs] [Bug 152346] 7.5 Windows 32-bit crashes on startup
https://bugs.documentfoundation.org/show_bug.cgi?id=152346 --- Comment #13 from David --- (In reply to Xisco Faulí from comment #12) > Hi David, > What about 7.5.0.2 > https://downloadarchive.documentfoundation.org/libreoffice/old/7.5.0.2/win/ > x86/ > Does it work for you ? No, 7.5.0.2 crashes when trying to start the application after creating a new profile. This was tested on a new install of Windows 7 with the KB3063858 update installed. Version 7.4.5 works with the same profile that 7.5.0.2 had just created before it crashed. -- You are receiving this mail because: You are the assignee for the bug.
[Libreoffice-bugs] [Bug 152346] 7.5 Windows 32-bit crashes on startup
https://bugs.documentfoundation.org/show_bug.cgi?id=152346 --- Comment #12 from Xisco Faulí --- Hi David, What about 7.5.0.2 https://downloadarchive.documentfoundation.org/libreoffice/old/7.5.0.2/win/x86/ Does it work for you ? -- You are receiving this mail because: You are the assignee for the bug.
[Libreoffice-bugs] [Bug 152346] 7.5 Windows 32-bit crashes on startup
https://bugs.documentfoundation.org/show_bug.cgi?id=152346 Stéphane Guillou (stragu) changed: What|Removed |Added Status|UNCONFIRMED |NEW Summary|7.5 alpha Windows 32-bit|7.5 Windows 32-bit crashes |crashes on startup |on startup Ever confirmed|0 |1 --- Comment #11 from Stéphane Guillou (stragu) --- Back to "NEW" after "NEEDINFO". Counting the duplicate, 3 people have been able to confirm on both Windows 7 and 10. However, I am still wondering if the duplicate's issue was a user error (installing both 64 and 32 bits in the same directory with SI-GUI). Maybe Telesto can test again? Now that 7.5 was officially released, we might get more duplicates. -- You are receiving this mail because: You are the assignee for the bug.
