[Libreoffice-bugs] [Bug 36970] Help on Managing Digital Signatures is incorrect

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=36970

Olivier Hallot  changed:

   What|Removed |Added

   Assignee|libreoffice-b...@lists.free |olivier.hallot@documentfoun
   |desktop.org |dation.org

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[Libreoffice-bugs] [Bug 36970] Help on Managing Digital Signatures is incorrect

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=36970

Olivier Hallot  changed:

   What|Removed |Added

 Blocks||80430


Referenced Bugs:

https://bugs.documentfoundation.org/show_bug.cgi?id=80430
[Bug 80430] [META] LOCALHELP: Features x Documentation gap
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[Libreoffice-bugs] [Bug 36970] Help on Managing Digital Signatures is incorrect

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=36970

Adolfo Jayme  changed:

   What|Removed |Added

   Priority|lowest  |medium
Version|3.4.0 Beta4 |Inherited From OOo
 QA Contact|qa-ad...@libreoffice.org|
  Alias|orcmid  |

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[Libreoffice-bugs] [Bug 36970] Help on Managing Digital Signatures is incorrect

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=36970

Adolfo Jayme  changed:

   What|Removed |Added

 Status|RESOLVED|NEW
 Resolution|INVALID |---

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[Libreoffice-bugs] [Bug 36970] Help on Managing Digital Signatures is incorrect

[bugzilla-daemon]

https://bugs.freedesktop.org/show_bug.cgi?id=36970

QA Administrators qa-ad...@libreoffice.org changed:

   What|Removed |Added

 Status|NEEDINFO|RESOLVED
 Resolution|--- |INVALID

--- Comment #16 from QA Administrators qa-ad...@libreoffice.org ---
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INVALID due to inactivity and a lack of
information which is needed in order to accurately reproduce and confirm the
problem. We encourage you to retest your bug against the latest release. If the
issue is still present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating system and the
latest version of LibreOffice that you have confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED and we will
attempt to reproduce the issue. 
Please do not:
a) respond via email 
b) update the version field in the bug or any of the other details on the top
section of FDO

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[Libreoffice-bugs] [Bug 36970] Help on Managing Digital Signatures is incorrect

[bugzilla-daemon]

https://bugs.freedesktop.org/show_bug.cgi?id=36970

--- Comment #15 from orcmid dennis.hamil...@acm.org ---
(In reply to comment #14)
It would probably be better all
 around if I got it fixed on Apache OpenOffice where you can then use all of
 it that suits LibreOffice too.

There was no report on this against OpenOffice.org or Apache OpenOffice.  I
have opened a companion bug report on the Apache OPenOffice Bugzilla at
https://issues.apache.org/ooo/show_bug.cgi?id=122697

Any further contributions that I make on this defect will be tied to that bug
report.  Those contributions are automatically licensed to anyone under a
declaration that I have already recorded.  Any update by the project will be
under Apache License Version 2.0 as well.

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[Libreoffice-bugs] [Bug 36970] Help on Managing Digital Signatures is incorrect

[bugzilla-daemon]

https://bugs.freedesktop.org/show_bug.cgi?id=36970

--- Comment #12 from thack...@nexgo.de ---
Hello prcmid, *,
would you be so kind to answer Alex' question from comment 10, please? I also
would be interested, if it is fixed in a newer version of LO than 3.4.0 Beta4
... ;)
Sorry for the inconvenience
Thomas.

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[Libreoffice-bugs] [Bug 36970] Help on Managing Digital Signatures is incorrect

[bugzilla-daemon]

https://bugs.freedesktop.org/show_bug.cgi?id=36970

--- Comment #13 from orcmid dennis.hamil...@acm.org ---
@thackert,

Thank you for your direct request.  I have provided confirmation below.

I have ignored all of the NEEDINFO business because it was part of automated
house-keeping.  As the submitter, it made something my job that I felt was
unnecessary.

 1. No person has made a request for more information that would clarify any
question about the bug report.

 2. I am asked to report whether it is fixed or not, without any indication
that anyone took action that might have fixed it.  I.e., we did something
about this, would you look at it to confirm that we've resolve the issue you
reported?

None of that happened.  I did considerable work to identify the problem
(without providing screen captures and keyboard sequences) and to propose a
solution (well, in the context of how Windows does it).

In fact, there has been no change.  The situation is the same as it apparently
has been for years.

REPRODUCTION/CONFIRMATION

[Done 2013-07-04T16:24Z using embedded Help with LibreOffice 4.0.1.2 on Windows
en-x86.]

 1. Open LibreOffice Writer with a blank document.
 2. Click Help and get LibreOffice embedded Help.
 3. In the Index, Search term tab, type digital signatures
 4. When the digital signatures term scrolls up, click the
getting/managing/applying subtopic.
 5. Read the Managing Certificates topic.  That is wrong.  Getting new root
certificates is something you can do.  It has nothing to do with having your
own private key certificate and how it ends up in a protected key store on your
machine.  

It is true that a recipient of something signed by you needs a trusted root
certificate to verify the authenticity of your *public* key, because it is
counter-signed by the CA, but that is a different part of the protocol that is
not addressed in this topic at all.

Going into details probably requires explanation of how this is different on
different platforms.  I gave a lengthy suggestion as something that could be
adapted for the Windows case.  It is probably best to link form embedded help
to more-extensive explanations in on-line help, on a wiki, or somewhere that
provides factual information about this.

Finally, I would like to point out that it is remarkable to suggest on that
same page that signing macros is worthless for a document that is signed. 
That's not true.  

Unless it is simply implemented horribly wrong, the signatures on macros should
survive editing of the document so long as a signed macro is not edited. 
That's the point of having macros signed, so that they can be trusted by people
when they are found in documents and when they are reused too.  When a signed
document is edited, that is no reason to invalidate the separately-created
signatures on embedded macros that are not touched, whether or not still used.

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[Libreoffice-bugs] [Bug 36970] Help on Managing Digital Signatures is incorrect

[bugzilla-daemon]

https://bugs.freedesktop.org/show_bug.cgi?id=36970

--- Comment #14 from orcmid dennis.hamil...@acm.org ---
(In reply to comment #12)
 Hello prcmid, *,
 would you be so kind to answer Alex' question from comment 10, please? I
 also would be interested, if it is fixed in a newer version of LO than 3.4.0
 Beta4 ... ;)
 Sorry for the inconvenience
 Thomas.

Thanks for your request.  I have provided confirmation that the poor embedded
help remains.  

The defective text is from way back and is identical in Apache OpenOffice
3.4.1.  (I haven't checked the 4.0 yet, but I'd be amazed for it to have
changed.  I don't recall if I ever made the same bug report on the Apache
Bugzilla.  I don't think so.)

Of course, my contributions here are subject to my contribution declaration
provided to TDF, so Apache can use it to.  It would probably be better all
around if I got it fixed on Apache OpenOffice where you can then use all of it
that suits LibreOffice too.

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[Libreoffice-bugs] [Bug 36970] Help on Managing Digital Signatures is incorrect

[bugzilla-daemon]

https://bugs.freedesktop.org/show_bug.cgi?id=36970

QA Administrators qa-ad...@libreoffice.org changed:

   What|Removed |Added

 QA Contact||qa-ad...@libreoffice.org

--- Comment #11 from QA Administrators qa-ad...@libreoffice.org ---
Dear Bug Submitter,

This bug has been in NEEDINFO status with no change for at least 6 months.
Please provide the requested information as soon as possible and mark the bug
as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in
NEEDINFO status with no change in 30 days the QA team will close the bug as
INVALID due to lack of needed information.

For more information about our NEEDINFO policy please read the wiki located
here: 
https://wiki.documentfoundation.org/QA/FDO/NEEDINFO

If you have already provided the requested information, please mark the bug as
UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed.


Thank you for helping us make LibreOffice even better for everyone!


Warm Regards,
QA Team

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[Libreoffice-bugs] [Bug 36970] Help on Managing Digital Signatures is incorrect

[bugzilla-daemon]

https://bugs.freedesktop.org/show_bug.cgi?id=36970

--- Comment #9 from Alex Thurgood ipla...@yahoo.co.uk 2012-09-05 11:04:14 UTC 
---
My testing on 3.6.1.2 and Windows XP, if I open the Digital Signature dialog,
and click on the Help button, I get taken to the general help index. In
theory, this should take the user directly to the help topic, assuming one is
available.

I have the French version of LO, and the help topics on Overview and
Obtaining/Managing/Applying signatures seems to be correct there, so can not
confirm for locale fr_FR.


This WFM.

Alex

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[Libreoffice-bugs] [Bug 36970] Help on Managing Digital Signatures is incorrect

[bugzilla-daemon]

https://bugs.freedesktop.org/show_bug.cgi?id=36970

Alex Thurgood ipla...@yahoo.co.uk changed:

   What|Removed |Added

 Status|UNCONFIRMED |NEEDINFO
 Ever Confirmed|0   |1

--- Comment #10 from Alex Thurgood ipla...@yahoo.co.uk 2012-09-05 11:05:30 
UTC ---
orcmid : please try with one of the latest release versions or a recent
developer build, and report back.

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[Libreoffice-bugs] [Bug 36970] Help on Managing Digital Signatures is incorrect

[bugzilla-daemon]

https://bugs.freedesktop.org/show_bug.cgi?id=36970

sasha.libreoff...@gmail.com changed:

   What|Removed |Added

 Status|RESOLVED|UNCONFIRMED
 Resolution|INVALID |
   Priority|medium  |lowest
 CC||sasha.libreoff...@gmail.com
 Ever Confirmed|1   |0

--- Comment #6 from sasha.libreoff...@gmail.com 2012-09-04 11:55:57 UTC ---
nobody tested yet

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[Libreoffice-bugs] [Bug 36970] Help on Managing Digital Signatures is incorrect

[bugzilla-daemon]

https://bugs.freedesktop.org/show_bug.cgi?id=36970

--- Comment #7 from sasha.libreoff...@gmail.com 2012-09-04 11:56:45 UTC ---
*** Bug 36971 has been marked as a duplicate of this bug. ***

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[Libreoffice-bugs] [Bug 36970] Help on Managing Digital Signatures is incorrect

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https://bugs.freedesktop.org/show_bug.cgi?id=36970

--- Comment #8 from sasha.libreoff...@gmail.com 2012-09-04 11:57:59 UTC ---
*** Bug 36972 has been marked as a duplicate of this bug. ***

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[Libreoffice-bugs] [Bug 36970] Help on Managing Digital Signatures is incorrect

[bugzilla-daemon]

https://bugs.freedesktop.org/show_bug.cgi?id=36970

Florian Reisinger reisi...@gmail.com changed:

   What|Removed |Added

 Status|NEEDINFO|RESOLVED
 Resolution||INVALID
 CC||reisi...@gmail.com

--- Comment #2 from Florian Reisinger reisi...@gmail.com 2012-08-14 14:04:01 
UTC ---
Dear bug submitter!

Due to the fact, that there are a lot of NEEDINFO bugs with no answer within
the last six months, we close all of these bugs.

To keep this message short, more infos are available @
https://wiki.documentfoundation.org/QA/NeedinfoClosure#Statement

Thanks for understanding and hopefully updating your bug, so that everything is
prepared for developers to fix your problem.

Yours!

Florian

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[Libreoffice-bugs] [Bug 36970] Help on Managing Digital Signatures is incorrect

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https://bugs.freedesktop.org/show_bug.cgi?id=36970

--- Comment #3 from Florian Reisinger reisi...@gmail.com 2012-08-14 14:04:54 
UTC ---
Dear bug submitter!

Due to the fact, that there are a lot of NEEDINFO bugs with no answer within
the last six months, we close all of these bugs.

To keep this message short, more infos are available @
https://wiki.documentfoundation.org/QA/NeedinfoClosure#Statement

Thanks for understanding and hopefully updating your bug, so that everything is
prepared for developers to fix your problem.

Yours!

Florian

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[Libreoffice-bugs] [Bug 36970] Help on Managing Digital Signatures is incorrect

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https://bugs.freedesktop.org/show_bug.cgi?id=36970

--- Comment #5 from Florian Reisinger reisi...@gmail.com 2012-08-14 14:11:22 
UTC ---
Dear bug submitter!

Due to the fact, that there are a lot of NEEDINFO bugs with no answer within
the last six months, we close all of these bugs.

To keep this message short, more infos are available @
https://wiki.documentfoundation.org/QA/NeedinfoClosure#Statement

Thanks for understanding and hopefully updating your bug, so that everything is
prepared for developers to fix your problem.

Yours!

Florian

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[Libreoffice-bugs] [Bug 36970] Help on Managing Digital Signatures is incorrect

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https://bugs.freedesktop.org/show_bug.cgi?id=36970

--- Comment #4 from Florian Reisinger reisi...@gmail.com 2012-08-14 14:09:22 
UTC ---
Dear bug submitter!

Due to the fact, that there are a lot of NEEDINFO bugs with no answer within
the last six months, we close all of these bugs.

To keep this message short, more infos are available @
https://wiki.documentfoundation.org/QA/NeedinfoClosure#Statement

Thanks for understanding and hopefully updating your bug, so that everything is
prepared for developers to fix your problem.

Yours!

Florian

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[Libreoffice-bugs] [Bug 36970] Help on Managing Digital Signatures is incorrect

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https://bugs.freedesktop.org/show_bug.cgi?id=36970

Björn Michaelsen bjoern.michael...@canonical.com changed:

   What|Removed |Added

 Status|NEW |NEEDINFO

--- Comment #1 from Björn Michaelsen bjoern.michael...@canonical.com 
2011-12-23 12:06:46 PST ---
[This is an automated message.]
This bug was filed before the changes to Bugzilla on 2011-10-16. Thus it
started right out as NEW without ever being explicitly confirmed. The bug is
changed to state NEEDINFO for this reason. To move this bug from NEEDINFO back
to NEW please check if the bug still persists with the 3.5.0 beta1 or beta2
prereleases.
Details on how to test the 3.5.0 beta1 can be found at:
http://wiki.documentfoundation.org/QA/BugHunting_Session_3.5.0.-1

more detail on this bulk operation:
http://nabble.documentfoundation.org/RFC-Operation-Spamzilla-tp3607474p3607474.html

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