[Libreoffice-bugs] [Bug 74120] Segfault in libmergedlo.so causing kernel crash

2015-07-18 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=74120

QA Administrators qa-ad...@libreoffice.org changed:

   What|Removed |Added

 Status|NEEDINFO|RESOLVED
 Resolution|--- |INVALID

--- Comment #11 from QA Administrators qa-ad...@libreoffice.org ---
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INVALID due to inactivity and a lack of
information which is needed in order to accurately reproduce and confirm the
problem. We encourage you to retest your bug against the latest release. If the
issue is still present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating system and the
latest version of LibreOffice that you have confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED and we will
attempt to reproduce the issue. 
Please do not:
a) respond via email 
b) update the version field in the bug or any of the other details on the top
section of FDO

Message generated on: 2015-07-18

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[Libreoffice-bugs] [Bug 74120] Segfault in libmergedlo.so causing kernel crash

2015-06-08 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=74120

--- Comment #10 from QA Administrators qa-ad...@libreoffice.org ---
Dear Bug Submitter,

This bug has been in NEEDINFO status with no change for at least
6 months. Please provide the requested information as soon as
possible and mark the bug as UNCONFIRMED. Due to regular bug
tracker maintenance, if the bug is still in NEEDINFO status with
no change in 30 days the QA team will close the bug as INVALID
due to lack of needed information.

For more information about our NEEDINFO policy please read the
wiki located here:
https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO

If you have already provided the requested information, please
mark the bug as UNCONFIRMED so that the QA team knows that the
bug is ready to be confirmed.

Thank you for helping us make LibreOffice even better for everyone!

This NEEDINFO Message was generated on: 2015-06-08

Warm Regards,
QA Team

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[Libreoffice-bugs] [Bug 74120] Segfault in libmergedlo.so causing kernel crash

2014-12-02 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=74120

--- Comment #9 from Edward M. Grant bugzi...@edwardmgrant.com ---
This was probably fixed in or before 4.2.7. I have a document which crashes
every time I cut certain lines of text on one machine that's running SL6, but
works fine on this one running Mint 17.

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[Libreoffice-bugs] [Bug 74120] Segfault in libmergedlo.so causing kernel crash

2014-06-26 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=74120

--- Comment #7 from Matúš Kukan matus.ku...@collabora.com ---
I don't understand this bug.
Yes, libmerged is just a huge shared library. It should fail the same way if
you split it into many smaller.

So - is LO crashing? Can you provide any backtrace?
Or any way to reproduce this problem?

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[Libreoffice-bugs] [Bug 74120] Segfault in libmergedlo.so causing kernel crash

2014-06-26 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=74120

Julien Nabet serval2...@yahoo.fr changed:

   What|Removed |Added

 Status|NEW |NEEDINFO

--- Comment #8 from Julien Nabet serval2...@yahoo.fr ---
You're right Matus, I put it at NEW but we need a backtrace/a file to reproduce
the problem.

HJ/Edward: please try this:
- uninstall any LO version (Help package and related)
- rename you LO directory profile
- install a recent LO version (last one is 4.2.5)

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[Libreoffice-bugs] [Bug 74120] Segfault in libmergedlo.so causing kernel crash

2014-06-25 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=74120

--- Comment #6 from Edward M. Grant bugzi...@edwardmgrant.com ---
The kernel crash is due to a bug where an application trying to core-dump on an
ecryptfs mount on an ext4 partition with aes-ni enabled causes the kernel to
explode. I found this out myself last week. The only solution I'm aware of at
the moment is to blacklist the aesni_intel module and live with software
encryption until it's fixed.

However, LibreOffice is the only program I run which core-dumps on a regular
basis, and for no apparent reason; usually it's just after I cut a bunch of
text out of a document. Mine's crashing in libmerdlo.so as well, but I think
that's just some huge shared library that contains most of the code?

It's getting to the point where I'm going to have to find a new word processor,
because lately I've spent almost as much time restarting LibreOffice as I do
writing.

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[Libreoffice-bugs] [Bug 74120] Segfault in libmergedlo.so causing kernel crash

2014-01-29 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=74120

Julien Nabet serval2...@yahoo.fr changed:

   What|Removed |Added

 Status|UNCONFIRMED |NEW
 CC||matus.ku...@collabora.com
 Ever confirmed|0   |1

--- Comment #5 from Julien Nabet serval2...@yahoo.fr ---
Matúš: I noticed libmerged in both stacktraces, any idea how to dig here?
(what about this soffice.bin Tainted too)

I put it at NEW since there are stacktraces.

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[Libreoffice-bugs] [Bug 74120] Segfault in libmergedlo.so causing kernel crash

2014-01-28 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=74120

--- Comment #3 from HJ hobbes.j...@gmail.com ---
Björn and Julien,

Thank you for your prompt reaction and your kind remarks.

I will try to provide a detailed log later this week (very little time
available at the moment). However, while I knew a full log would be better, I
was reluctant to fully crash my system another time… But it just reproduced
(new kernel.log excerpt attached) so I feel it may be of some interest.

Concerning the kernel issue, I agree that a LO crash should not freeze the OS
(thus exhibiting a kernel issue), but as the kernel bug seems to be triggered
by LO, I though that:
- investigating the LO issue may be beneficial for a more precise assessment by
kernel developers;
- consequences of this issue on the kernel may increase its importance for LO
developers.

Finally, this issue seems to be related to (and possible duplicate of):
- https://bugs.freedesktop.org/show_bug.cgi?id=70937
- https://bugs.freedesktop.org/show_bug.cgi?id=63517
-
http://comments.gmane.org/gmane.comp.documentfoundation.libreoffice.bugs/131062
- https://bugs.mageia.org/show_bug.cgi?id=10812
- http://markmail.org/message/gcpicl3qcp2x3x3s

Regarding reproduction scenario, it seem to be related to a particular document
which is unfortunately confidential. When I have time for a detailed report, I
will also try to get a minimal crashing example…

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[Libreoffice-bugs] [Bug 74120] Segfault in libmergedlo.so causing kernel crash

2014-01-28 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=74120

--- Comment #4 from HJ hobbes.j...@gmail.com ---
Created attachment 92910
  -- https://bugs.freedesktop.org/attachment.cgi?id=92910action=edit
another kernel.log trace

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[Libreoffice-bugs] [Bug 74120] Segfault in libmergedlo.so causing kernel crash

2014-01-27 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=74120

--- Comment #1 from Björn Michaelsen bjoern.michael...@canonical.com ---
Hi HJ,

Im not a kernel guy at all, but the kernel stack trace suggests file-io
happening (and failing?) at this point. As such the LibreOffice crash might be
a result of something going wrong in the kernel, rather than the other way
around. 

To debug the possible LibreOffice issue, it would be great to have a stacktrace
with debug symbols (package libreoffice-dbg) or even better a reproduction
scenario.

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[Libreoffice-bugs] [Bug 74120] Segfault in libmergedlo.so causing kernel crash

2014-01-27 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=74120

Julien Nabet serval2...@yahoo.fr changed:

   What|Removed |Added

 CC||serval2...@yahoo.fr

--- Comment #2 from Julien Nabet serval2...@yahoo.fr ---
HJ: perhaps you already how to do retrieve a stacktrace but to complete what
Björn indicated, here is a link which may help:
https://wiki.documentfoundation.org/QA/BugReport/Debug_Information#GNU.2FLinux:_How_to_get_a_backtrace

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