[Libreoffice-bugs] [Bug 77149] #6 envelope will not print (HP printer)

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=77149

--- Comment #10 from ree...@gmail.com ---
A (my) situation, possible solutions, my selected solution, and an opinionated
explanation of why I wrote all this.

But, first: Thank you, thank you, thank you to all developers and maintainers
of LibreOffice -- for Writer and all the other components. Thank you.

Confirming for Ubuntu v18.04 with Writer v7.1.5.2 with CUPS v2.2.7 for these
situations:

At insert envelope selector, among many is offered: #6 3/4 (Personal) Envelope
At page style selector, among many is offered: #6 3/4 (Personal) Envelope
At printer setup -- whether via printer setup at insert envelope or via File >
Printer Settings -- there is no offer of #6 3/4 envelope size for:
Xerox Phaser 3260
Xerox 4620
HP Laserjet 4200
Then, digging a bit further:
On my computer each of these printers communicates between Writer and the
printer using CUPS and this is common for many Linux applications that can use
a paper printer.
Looking at the source code *.ppd file (the file used by CUPS to do several
things) it includes the offered paper sizes for the printer. I looked at two
(3260 & 4200) and neither lists 6 3/4 envelope as a paper option despite the
printers can print them. (Yes, they can. I do it in each.)

Possible solutions:

There are two things a person can do to print 6-3/4 or any custom paper size or
envelope size:
 1) find the source code *.ppd for your printer (try manufacturer or maybe
https://openprinting.github.io/ or search the web), learn how to edit the
*.ppd,
edit, and then install it to replace current ppd
 2) use an envelope or paper size offering larger than the size you want as a
beginning page and then **make a Writer template** that keeps the page size and
uses margins and frames to make a envelope that is correctly positioned for
your manual feeder envelope location (for me that was vertically centered on a
landscape page with envelope right edge at right edge of (larger) paper because
most (all?) printers do nothing to verify page size matches what you specify in
Writer). (my choice of solution)

An explanation:

Why did I write all this? In defense of the developers and maintainers of
Writer. The people who work to give us LibreOffice Writer do an excellent job.
And in this situation, Writer is working properly. The problem is the printer
manufacturers putting too few paper sizes in their *.ppd files! Yes, as best I
can tell, the Writer developers and maintainers could write a whole mountain of
code to enable custom sizes of paper for many different printers using CUPS
(for Linux and Mac and I believe a separate system for WinOS). Instead, each of
us can make a template if we need the custom size often enough. (Currently, I
do have a (larger paper) template for #6-3/4. It is with prefilled fields that
I use for one envelope a month. However, it could all be adapted to hundreds of
envelopes using mailmerge.)

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[Libreoffice-bugs] [Bug 77149] #6 envelope will not print (HP printer)

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=77149

--- Comment #9 from QA Administrators  ---
Dear kenneb01,

To make sure we're focusing on the bugs that affect our users today,
LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed
bugs which have not been touched for over a year.

There have been thousands of bug fixes and commits since anyone checked on this
bug report. During that time, it's possible that the bug has been fixed, or the
details of the problem have changed. We'd really appreciate your help in
getting confirmation that the bug is still present.

If you have time, please do the following:

Test to see if the bug is still present with the latest version of LibreOffice
from https://www.libreoffice.org/download/

If the bug is present, please leave a comment that includes the information
from Help - About LibreOffice.

If the bug is NOT present, please set the bug's Status field to
RESOLVED-WORKSFORME and leave a comment that includes the information from Help
- About LibreOffice.

Please DO NOT

Update the version field
Reply via email (please reply directly on the bug tracker)
Set the bug's Status field to RESOLVED - FIXED (this status has a particular
meaning that is not 
appropriate in this case)


If you want to do more to help you can test to see if your issue is a
REGRESSION. To do so:
1. Download and install oldest version of LibreOffice (usually 3.3 unless your
bug pertains to a feature added after 3.3) from
https://downloadarchive.documentfoundation.org/libreoffice/old/

2. Test your bug
3. Leave a comment with your results.
4a. If the bug was present with 3.3 - set version to 'inherited from OOo';
4b. If the bug was not present in 3.3 - add 'regression' to keyword


Feel free to come ask questions or to say hello in our QA chat:
https://kiwiirc.com/nextclient/irc.freenode.net/#libreoffice-qa

Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

MassPing-UntouchedBug

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[Libreoffice-bugs] [Bug 77149] #6 envelope will not print (HP printer)

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=77149

--- Comment #8 from QA Administrators  ---
** Please read this message in its entirety before responding **

To make sure we're focusing on the bugs that affect our users today,
LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed
bugs which have not been touched for over a year.

There have been thousands of bug fixes and commits since anyone checked on this
bug report. During that time, it's possible that the bug has been fixed, or the
details of the problem have changed. We'd really appreciate your help in
getting confirmation that the bug is still present.

If you have time, please do the following:

Test to see if the bug is still present with the latest version of LibreOffice
from https://www.libreoffice.org/download/

If the bug is present, please leave a comment that includes the information
from Help - About LibreOffice.

If the bug is NOT present, please set the bug's Status field to
RESOLVED-WORKSFORME and leave a comment that includes the information from Help
- About LibreOffice.

Please DO NOT

Update the version field
Reply via email (please reply directly on the bug tracker)
Set the bug's Status field to RESOLVED - FIXED (this status has a particular
meaning that is not 
appropriate in this case)


If you want to do more to help you can test to see if your issue is a
REGRESSION. To do so:
1. Download and install oldest version of LibreOffice (usually 3.3 unless your
bug pertains to a feature added after 3.3) from
http://downloadarchive.documentfoundation.org/libreoffice/old/

2. Test your bug
3. Leave a comment with your results.
4a. If the bug was present with 3.3 - set version to 'inherited from OOo';
4b. If the bug was not present in 3.3 - add 'regression' to keyword


Feel free to come ask questions or to say hello in our QA chat:
https://kiwiirc.com/nextclient/irc.freenode.net/#libreoffice-qa

Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

MassPing-UntouchedBug

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[Libreoffice-bugs] [Bug 77149] #6 envelope will not print (HP printer)

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=77149

--- Comment #7 from Darrell  ---
The problem as described occurs for me in 5.4.4.2,  Build ID:
1:5.4.4~rc2-0ubuntu0.16.04.1~lo1 with an HP LaserJet Pro 200 Color.

On Windows 10, Version 6.0.0.2 (x64), choosing a #6 3/4 envelope results in a
User format 6.5" x 6.06" envelope "page"; changing that to # 6 3/4 envelope in
the Page style dialog produces a page with the right dimensions, but the sender
and addressee are placed incorrectly. In the Print dialog, after selecting the
HP LaserJet Pro 200 Color as the printer, the preview shows a #8 envelope.
There appears to be no way to specify that the printer actually contains a # 6
3/4 envelope.

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[Libreoffice-bugs] [Bug 77149] #6 envelope will not print (HP printer)

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=77149

--- Comment #6 from QA Administrators  ---
** Please read this message in its entirety before responding **

To make sure we're focusing on the bugs that affect our users today,
LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed
bugs which have not been touched for over a year.

There have been thousands of bug fixes and commits since anyone checked on this
bug report. During that time, it's possible that the bug has been fixed, or the
details of the problem have changed. We'd really appreciate your help in
getting confirmation that the bug is still present.

If you have time, please do the following:

Test to see if the bug is still present on a currently supported version of
LibreOffice 
(5.1.6 or 5.2.3  https://www.libreoffice.org/download/

If the bug is present, please leave a comment that includes the version of
LibreOffice and 
your operating system, and any changes you see in the bug behavior

If the bug is NOT present, please set the bug's Status field to
RESOLVED-WORKSFORME and leave 
a short comment that includes your version of LibreOffice and Operating System

Please DO NOT

Update the version field
Reply via email (please reply directly on the bug tracker)
Set the bug's Status field to RESOLVED - FIXED (this status has a particular
meaning that is not 
appropriate in this case)


If you want to do more to help you can test to see if your issue is a
REGRESSION. To do so:
1. Download and install oldest version of LibreOffice (usually 3.3 unless your
bug pertains to a feature added after 3.3)

http://downloadarchive.documentfoundation.org/libreoffice/old/

2. Test your bug
3. Leave a comment with your results.
4a. If the bug was present with 3.3 - set version to "inherited from OOo";
4b. If the bug was not present in 3.3 - add "regression" to keyword


Feel free to come ask questions or to say hello in our QA chat:
http://webchat.freenode.net/?channels=libreoffice-qa

Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

MassPing-UntouchedBug-20170103

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[Libreoffice-bugs] [Bug 77149] #6 envelope will not print (HP printer)

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=77149

--- Comment #5 from QA Administrators  ---
** Please read this message in its entirety before responding **

To make sure we're focusing on the bugs that affect our users today,
LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed
bugs which have not been touched for over a year.

There have been thousands of bug fixes and commits since anyone checked on this
bug report. During that time, it's possible that the bug has been fixed, or the
details of the problem have changed. We'd really appreciate your help in
getting confirmation that the bug is still present.

If you have time, please do the following:

Test to see if the bug is still present on a currently supported version of
LibreOffice (5.0.4 or later)
   https://www.libreoffice.org/download/

If the bug is present, please leave a comment that includes the version of
LibreOffice and your operating system, and any changes you see in the bug
behavior

the bug is NOT present, please set the bug's Status field to
RESOLVED-WORKSFORME and leave a short comment that includes your version of
LibreOffice and Operating System

Please DO NOT

Update the version field
Reply via email (please reply directly on the bug tracker)
Set the bug's Status field to RESOLVED - FIXED (this status has a particular
meaning that is not appropriate in this case)


If you want to do more to help you can test to see if your issue is a
REGRESSION. To do so: 

1. Download and install oldest version of LibreOffice (usually 3.3 unless your
bug pertains to a feature added after 3.3)

http://downloadarchive.documentfoundation.org/libreoffice/old/

2. Test your bug 

3. Leave a comment with your results. 

4a. If the bug was present with 3.3 - set version to "inherited from OOo"; 

4b. If the bug was not present in 3.3 - add "regression" to keyword


Feel free to come ask questions or to say hello in our QA chat:
http://webchat.freenode.net/?channels=libreoffice-qa

Thank you for your help!

-- The LibreOffice QA Team This NEW Message was generated on: 2015-12-20

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[Libreoffice-bugs] [Bug 77149] #6 envelope will not print (HP printer)

[bugzilla-daemon]

https://bugs.freedesktop.org/show_bug.cgi?id=77149

tommy27 ba...@quipo.it changed:

   What|Removed |Added

Summary|#6 envelope will not print  |#6 envelope will not print
   ||(HP printer)

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