[Libreoffice-bugs] [Bug 82326] FILESAVE: osl::Thread:: create failed when saving Calc file open for at while

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=82326

fvroman  changed:

   What|Removed |Added

   Assignee|libreoffice-b...@lists.free |fvro...@linagora.com
   |desktop.org |

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[Libreoffice-bugs] [Bug 82326] FILESAVE: osl::Thread::create failed when saving Calc file open for at while

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=82326

Timur  changed:

   What|Removed |Added

   See Also||https://bugs.documentfounda
   ||tion.org/show_bug.cgi?id=99
   ||909

--- Comment #20 from Timur  ---
Should valgrind be required and helpful here? There should be wantValgrind
keyword anyway.

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[Libreoffice-bugs] [Bug 82326] FILESAVE: osl::Thread::create failed when saving Calc file open for at while

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=82326

--- Comment #19 from Gaétan RYCKEBOER  ---
It seems that 1.5GiB is the max size of a LibreOffice app (calc or draw) under
windows 7 or 8 before raising an osl::Thread::create exception.

The question would be "why are there so much memory allocated for LO Calc".

See bug 99763 opened for Draw, which has a memory leak. You would notice the
same memory roof of 1.5GiB

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[Libreoffice-bugs] [Bug 82326] FILESAVE: osl::Thread::create failed when saving Calc file open for at while

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=82326

--- Comment #18 from graffity2...@yahoo.fr ---
Created attachment 120371
  --> https://bugs.documentfoundation.org/attachment.cgi?id=120371=edit
A set of files created with LO 4.4.3 and the instructions how to reproduce the
bug

At last, I've created a set of test files (created with LO 4.4.3.2) to
reproduce the "osl::Thread::create failed" bug.

I've also added the instructions in the README.txt file to reproduce the bug as
we need to open around 35 files, which raises the RAM up to 1,5 Go.

It is not the fastest way to reproduce it but it crashes (with my production
files I also need to open around 20 files).

Thanks a lot.

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[Libreoffice-bugs] [Bug 82326] FILESAVE: osl::Thread::create failed when saving Calc file open for at while

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=82326

Timur  changed:

   What|Removed |Added

 Attachment #113603|0   |1
is obsolete||
 CC||gti...@gmail.com

--- Comment #17 from Timur  ---
Created attachment 120048
  --> https://bugs.documentfoundation.org/attachment.cgi?id=120048=edit
Backtraces from Libo Dev_5.1.0.0.alpha1

I'm not sure which backtrace is right, so I'll attach another one. 
SYMBOL_NAME:  sal3!_osl_addressGetModuleURL_NT+18d
IMAGE_NAME:  sal3.dll

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[Libreoffice-bugs] [Bug 82326] FILESAVE: osl::Thread::create failed when saving Calc file open for at while

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=82326

--- Comment #16 from graffity2...@yahoo.fr ---
Created attachment 120017
  --> https://bugs.documentfoundation.org/attachment.cgi?id=120017=edit
Backtraces from Libo Dev_5.1.0.0.alpha1 2015-10-21_16.55.13

"osl::Thread::create failed" crash reproduced with the latest Libre Office
Dev_5.1.0.0.alpha1 2015-10-21_16.55.13 version.

I've attached a backtrace generated with procdump.

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[Libreoffice-bugs] [Bug 82326] FILESAVE: osl::Thread::create failed when saving Calc file open for at while

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=82326

--- Comment #15 from graffity2...@yahoo.fr ---
Created attachment 119624
  --> https://bugs.documentfoundation.org/attachment.cgi?id=119624=edit
Backtraces from Libo 4.4.3

I've tried to test other configurations :
- Windows 32 bits 4Go RAM LibreOffice 4.2.8.2, 4.3.0.4, 4.3.7.2 => crashes when
opening the second or third file (the crash is severe because it is the Windows
popup or the recovery popup which is displayed, I'm not sure if the file format
and the features I use are supported by these versions)

- Windows 32 bits 4Go RAM LibreOffice 4.4.0.3, 4.4.1.2 => problem reproduced
with around 18 files opened

- Windows 64 bits 8 Go RAM LibreOffice 4.4.3.2 => problem reproduced with 24
files opened

I attached backtraces I could get following the
[https://wiki.documentfoundation.org/How_to_get_a_backtrace_with_WinDbg] guide,
I'm not sure they can help as it was not always the same crash...

I would like to test the latest daily build under
[http://dev-builds.libreoffice.org/daily/master/Win-x86@62-merge-TDF], at last
I will try to anonymize my files and join them to the bug report.

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[Libreoffice-bugs] [Bug 82326] FILESAVE: osl::Thread::create failed when saving Calc file open for at while

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=82326

--- Comment #13 from graffity2...@yahoo.fr ---
Hello,

I would like to vote and help to solve this bug as I can easily reproduce it
and it is quite annoying for me.

For the moment, I have reproduced it on two configurations with the same .ods
files :

- Windows 7 32 bits 4 Go RAM with LibreOffice 4.4.3.2, 4.4.5 and 5.0.2
- Windows 7 64 bits 4 Go RAM with LibreOffice 4.4.3.2

The problem doesn't seem to appear with the following configuration : Intel
Core 2 duo 6700 Linux Ubuntu 14.04 LTS 32 bits 4 Go RAM with LibreOffice
4.2.8.2 Build ID 420m0 (Build:2)

I could also test other configurations if it can help (I'll try to do it with
more RAM).

How can I reproduce it ?
My ods files are quite big and lots of formulas need other files like a tree
view.
The problem appears when I opened too many files or when it recalculates
formulas with too many files opened.

The same scenario on all configurations I've tested raises the problem :
Step 1 : I open the root ods file (1,3 Mo)
Step 2 : I open the second ods file (2,9 Mo)
Step 3 : I open the third ods file (159 Ko)
Step 4 : I open the fourth ods file (116 Ko)
Step 5 : I open the fith ods file (115 Ko)
Step 6 : I open the sixth ods file (113 Ko)
Step 7 : I open the seventh ods file (113 Ko)
Step 8 : I open the eighth ods file (110 Ko)
Step 9 : I open the nineth ods file (187 Ko)
Step 10 : I open the tenth ods file (200 Ko)
Step 11 : I open the eleventh ods file (186 Ko)
Step 12 : I open the twelfth ods file (187 Ko)
Step 13 : I open the thirteenth ods file (188 Ko)
Step 14 : I open the fourteenth ods file (196 Ko)
Step 15 : I open the fifteenth ods file (195 Ko)
Step 16 : I open the sixteenth ods file (196 Ko)
Step 17 : I open the seventeenth ods file (198 Ko)
Step 18 : I open the eighteenth ods file (191 Ko)
Step 19 : I open the nineteenth ods file (190 Ko)
Step 20 : I open the twentieth ods file (194 Ko)
Step 21 : I open the twenty-first ods file (194 Ko)
Step 22 : I open the twenty-second ods file (192 Ko)
Step 23 : I open the twenty-third ods file (189 Ko)
Step 24 : I go back on the second file and I press F9 for recalculation.

I precise that no other processes are running and that the used memory doesn't
reach the system limit (between 1,4 Go and 1,6 Go used by LibreOffice).
I also tried to remove all LibreOffice extensions without any success.
Following the configuration, it may crash before the step 24.

I can't add the files as attachment due to confidentiality and anonymization
problems (they are my production files).
I would like to get logs / or backtrace but I don't know to do it... could you
tell me ?

Thanks a lot.

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[Libreoffice-bugs] [Bug 82326] FILESAVE: osl::Thread::create failed when saving Calc file open for at while

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=82326

Joel Madero  changed:

   What|Removed |Added

   Keywords||have-backtrace
   Priority|medium  |high

--- Comment #14 from Joel Madero  ---
I'm not sure what you mean by "vote" to solve the problem - we do not do voting
or democratic process for volunteers fixing issues.

As for the backtrace - seems like we already have one so that's not really
needed at this point.

Attaching additional documents may help but it seems to me like we have
everything in this bug that a non-developer can offer - at this point it's just
waiting for a developer to volunteer to fix it, which again, does not rely on
"voting" at all. 

Testing older releases might help to find out if this is a regression - if you
could try them and if it's a regression let us know what version it worked in,
that would be great.
http://downloadarchive.documentfoundation.org/libreoffice/old/

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[Libreoffice-bugs] [Bug 82326] FILESAVE: osl::Thread::create failed when saving Calc file open for at while

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=82326

Beluga todven...@suomi24.fi changed:

   What|Removed |Added

 CC||todven...@suomi24.fi

--- Comment #12 from Beluga todven...@suomi24.fi ---
Created attachment 113603
  -- https://bugs.documentfoundation.org/attachment.cgi?id=113603action=edit
Backtrace from Libo 4.4

(In reply to PISSOTTE from comment #9)
 Created attachment 113436 [details]
 screen capture
 
 cant open a spreadsheet file whith several tabs one of them is big.
 very annoying i need to do some work this this file.
 any workarround to use or convert the file?

Reproduced crash in 4.4 when opening attachment 104253.
Had to use procdump and then analyze the dump file.

4.5 did not complete the opening of the file - it stayed at approximately 90%.

Win 7 Pro 64-bit, LibO Version: 4.4.0.3
Build ID: de093506bcdc5fafd9023ee680b8c60e3e0645d7
Locale: fi_FI

Version: 4.5.0.0.alpha0+
Build ID: b13534de022972131b46f93f5ada90af155eec9e
TinderBox: Win-x86@62-TDF, Branch:MASTER, Time: 2015-02-19_00:21:37
Locale: fi_FI

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[Libreoffice-bugs] [Bug 82326] FILESAVE: osl::Thread::create failed when saving Calc file open for at while

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=82326

Beluga todven...@suomi24.fi changed:

   What|Removed |Added

 Status|UNCONFIRMED |NEW
 Ever confirmed|0   |1

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[Libreoffice-bugs] [Bug 82326] FILESAVE: osl::Thread::create failed when saving Calc file open for at while

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=82326

--- Comment #11 from PISSOTTE franck.pisso...@laposte.net ---
(In reply to PISSOTTE from comment #9)
 Created attachment 113436 [details]
 screen capture
 
 cant open a spreadsheet file whith several tabs one of them is big.
 very annoying i need to do some work this this file.
 any workarround to use or convert the file?

same probleme with LibreOffice_4.4.1.1_Win_x86

i reverted to LibreOffice_4.3.5_Win_x86
who works

also 4.4 selecting a range with mouse is unusable.

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[Libreoffice-bugs] [Bug 82326] FILESAVE: osl::Thread::create failed when saving Calc file open for at while

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=82326

--- Comment #10 from Joel Madero jmadero@gmail.com ---
I can open the attached file fine.
Ubuntu 14.10
LibreOffice 4.4.0.3 release

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[Libreoffice-bugs] [Bug 82326] FILESAVE: osl::Thread::create failed when saving Calc file open for at while

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=82326

PISSOTTE franck.pisso...@laposte.net changed:

   What|Removed |Added

 CC||franck.pisso...@laposte.net

--- Comment #9 from PISSOTTE franck.pisso...@laposte.net ---
Created attachment 113436
  -- https://bugs.documentfoundation.org/attachment.cgi?id=113436action=edit
screen capture

cant open a spreadsheet file whith several tabs one of them is big.
very annoying i need to do some work this this file.
any workarround to use or convert the file?

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[Libreoffice-bugs] [Bug 82326] FILESAVE: osl::Thread::create failed when saving Calc file open for at while

[bugzilla-daemon]

https://bugs.freedesktop.org/show_bug.cgi?id=82326

--- Comment #7 from cbe...@gmail.com ---
The problem continues in the 4.3.1.2 release.

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[Libreoffice-bugs] [Bug 82326] FILESAVE: osl::Thread::create failed when saving Calc file open for at while

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--- Comment #8 from cbe...@gmail.com ---
(In reply to comment #7)
 The problem continues in the 4.3.1.2 release.

Nevermind. I misunderstood the wording of comment #6.

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[Libreoffice-bugs] [Bug 82326] FILESAVE: osl::Thread::create failed when saving Calc file open for at while

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https://bugs.freedesktop.org/show_bug.cgi?id=82326

cbe...@gmail.com changed:

   What|Removed |Added

Version|4.3.0.4 release |4.3.1.2 release

--- Comment #4 from cbe...@gmail.com ---
The osl::Thread::create failed failed message error continues with LO
4.1.3.2, often upon opening the file for the first time.

Notes from watching Windows Task Manager (Vista SP2 32-bit)...

With one 264 KB spreadsheet open soffice.bin is using around 60,000K Memory
(Private Working Set) and the amount used is stable.

When opening only the TSP.ods spreadsheet (size now 2,525 KB) soffice.bin uses
over 240,000K of memory and the amount rapidly climbs to over 450,000K
(sometimes I can sample values above 480,000K) in the first 15-20 seconds, then
shrinks to around 210,000K before the error dialog appears.

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[Libreoffice-bugs] [Bug 82326] FILESAVE: osl::Thread::create failed when saving Calc file open for at while

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https://bugs.freedesktop.org/show_bug.cgi?id=82326

--- Comment #5 from cbe...@gmail.com ---
(In reply to comment #4)
 The osl::Thread::create failed failed message error continues with LO
 4.1.3.2, often upon opening the file for the first time.
 
 Notes from watching Windows Task Manager (Vista SP2 32-bit)...
 
 With one 264 KB spreadsheet open soffice.bin is using around 60,000K Memory
 (Private Working Set) and the amount used is stable.
 
 When opening only the TSP.ods spreadsheet (size now 2,525 KB) soffice.bin
 uses over 240,000K of memory and the amount rapidly climbs to over 450,000K
 (sometimes I can sample values above 480,000K) in the first 15-20 seconds,
 then shrinks to around 210,000K before the error dialog appears.

My system is an aging Dell Studio 1535 laptop with 4 GB RAM.

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[Libreoffice-bugs] [Bug 82326] FILESAVE: osl::Thread::create failed when saving Calc file open for at while

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https://bugs.freedesktop.org/show_bug.cgi?id=82326

Joel Madero jmadero@gmail.com changed:

   What|Removed |Added

Version|4.3.1.2 release |4.3.0.4 release

--- Comment #6 from Joel Madero jmadero@gmail.com ---
Version is the oldest version that shows the problem - not the newest.
Reverting update.

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[Libreoffice-bugs] [Bug 82326] FILESAVE: osl::Thread::create failed when saving Calc file open for at while

[bugzilla-daemon]

https://bugs.freedesktop.org/show_bug.cgi?id=82326

raal r...@post.cz changed:

   What|Removed |Added

 Attachment #104253|text/plain  |application/vnd.oasis.opend
  mime type||ocument.spreadsheet

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[Libreoffice-bugs] [Bug 82326] FILESAVE: osl::Thread::create failed when saving Calc file open for at while

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https://bugs.freedesktop.org/show_bug.cgi?id=82326

raal r...@post.cz changed:

   What|Removed |Added

 CC||r...@post.cz

--- Comment #3 from raal r...@post.cz ---
Hello,
Tested on win 7 , Version: 4.3.0.4
ID sestavení: 62ad5818884a2fc2e5780dd45466868d41009ec0

I can not reproduce the bug.
I tried following steps:
fill 1 row in sheet TSP
save
wait 50 min (file is open)
fill 1 row in sheet TSP
save
fill 1 row in other sheets 
save
wait 30 min
close file

No crash nor failed dialog appears.
Thank you

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[Libreoffice-bugs] [Bug 82326] FILESAVE: osl::Thread::create failed when saving Calc file open for at while

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Joel Madero jmadero@gmail.com changed:

   What|Removed |Added

 CC||jmadero@gmail.com

--- Comment #1 from Joel Madero jmadero@gmail.com ---
So you literally just open this file and let it sit for 30 minutes and then it
crashes?

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[Libreoffice-bugs] [Bug 82326] FILESAVE: osl::Thread::create failed when saving Calc file open for at while

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https://bugs.freedesktop.org/show_bug.cgi?id=82326

--- Comment #2 from cbe...@gmail.com ---
No. It's often 30 minutes or longer before I get around to making edits on the
file. I'll save my edits but I'll see the failed dialog either at the end of
the save or when I close the file.

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