[Libreoffice-bugs] [Bug 89654] EDITING: selecting document text causes Fedora platform freeze.

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=89654

QA Administrators  changed:

   What|Removed |Added

 Status|NEEDINFO|RESOLVED
 Resolution|--- |INSUFFICIENTDATA

--- Comment #10 from QA Administrators  ---
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-20161108

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[Libreoffice-bugs] [Bug 89654] EDITING: selecting document text causes Fedora platform freeze.

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=89654

--- Comment #9 from Xisco Faulí  ---
Dear Bug Submitter,

This bug has been in NEEDINFO status with no change for at least
6 months. Please provide the requested information as soon as
possible and mark the bug as UNCONFIRMED. Due to regular bug
tracker maintenance, if the bug is still in NEEDINFO status with
no change in 30 days the QA team will close the bug as INSUFFICIENTDATA
due to lack of needed information.

For more information about our NEEDINFO policy please read the
wiki located here:
https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO

If you have already provided the requested information, please
mark the bug as UNCONFIRMED so that the QA team knows that the
bug is ready to be confirmed.

Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

MassPing-NeedInfo-Ping-20161010

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[Libreoffice-bugs] [Bug 89654] EDITING: selecting document text causes Fedora platform freeze.

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=89654

Beluga  changed:

   What|Removed |Added

 Status|UNCONFIRMED |NEEDINFO
 Ever confirmed|0   |1

--- Comment #8 from Beluga  ---
Hey, I know you were fine with closing this, but we don't like to close bugs
that seem real :)

What is your current status? Moved to a newer Fedora? Still freezing with
LibreOffice 5.1?

Might be worth a shot:
https://wiki.documentfoundation.org/UserProfile#Resolving_corruption_in_the_user_profile

Set to NEEDINFO.
Change back to UNCONFIRMED after you have provided the information.

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[Libreoffice-bugs] [Bug 89654] EDITING: selecting document text causes Fedora platform freeze.

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=89654

Michael Stahl mst...@redhat.com changed:

   What|Removed |Added

 Attachment #113680|application/octet-stream|application/vnd.oasis.opend
  mime type||ocument.text

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[Libreoffice-bugs] [Bug 89654] EDITING: selecting document text causes Fedora platform freeze.

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=89654

--- Comment #7 from Jeremy Whiting jwhit...@redhat.com ---
It looks like this is an edge case specific to my desktop environment setup. I
am not expecting this to get fixed as it cannot be reproduced easily. I won't
be upset if this bug is closed as WONTFIX or something along those lines.

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[Libreoffice-bugs] [Bug 89654] EDITING: selecting document text causes Fedora platform freeze.

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=89654

--- Comment #6 from Aaron Honeycutt aaronhoneyc...@ubuntu.com ---
I can not reproduce on my machine with the sample documents.

aaron@IdeaPad-Y510P:~$ uname -a
Linux IdeaPad-Y510P 3.19.0-14-generic #14-Ubuntu SMP Mon Apr 13 22:18:24 UTC
2015 x86_64 x86_64 x86_64 GNU/Linux

Kubuntu 15.04 Beta 2.

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[Libreoffice-bugs] [Bug 89654] EDITING: selecting document text causes Fedora platform freeze.

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=89654

--- Comment #4 from Jeremy Whiting jwhit...@redhat.com ---
(In reply to Beluga from comment #2)
 I tried with Scientific Linux 7 64-bit that I happened to have as a VM. I
 could not reproduce with LibreOffice 4.3.5.
 
 Would you like to try with 4.3.x or even 4.4.x?
 You can install in parallel for your tests using these instructions:
 https://wiki.documentfoundation.org/Installing_in_parallel/Linux
 
 Set to NEEDINFO for now.

 Installed 4.4.1.2 in parallel. Still experiencing platform crashes.

 Some more more background. The platform crashes when the application is open
with a document and unused for some time. Typically I switch to a different
application (terminal/browser) do some work. Then later come back to swriter to
continue working on the open document. swriter gets focus, text is selected and
then the platform becomes unresponsive. Leaving only the mouse pointer moving
over the screen. But all other input (mouse button clicks, keyboard, remote ssh
into machine) is ignored.

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[Libreoffice-bugs] [Bug 89654] EDITING: selecting document text causes Fedora platform freeze.

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=89654

Beluga todven...@suomi24.fi changed:

   What|Removed |Added

 Status|NEEDINFO|UNCONFIRMED
 Ever confirmed|1   |0

--- Comment #5 from Beluga todven...@suomi24.fi ---
Thanks for testing. I'll change back to UNCONFIRMED.

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[Libreoffice-bugs] [Bug 89654] EDITING: selecting document text causes Fedora platform freeze.

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=89654

--- Comment #3 from Jeremy Whiting jwhit...@redhat.com ---
Hi, Yes I will try installing one of those. Thank you for the instructions.

I've found this issue also affects my platform when using Libre Writer and
selecting text in the document.

(In reply to Beluga from comment #2)
 I tried with Scientific Linux 7 64-bit that I happened to have as a VM. I
 could not reproduce with LibreOffice 4.3.5.
 
 Would you like to try with 4.3.x or even 4.4.x?
 You can install in parallel for your tests using these instructions:
 https://wiki.documentfoundation.org/Installing_in_parallel/Linux
 
 Set to NEEDINFO for now.

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[Libreoffice-bugs] [Bug 89654] EDITING: selecting document text causes Fedora platform freeze.

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=89654

Beluga todven...@suomi24.fi changed:

   What|Removed |Added

 Status|UNCONFIRMED |NEEDINFO
 CC||todven...@suomi24.fi
 Ever confirmed|0   |1

--- Comment #2 from Beluga todven...@suomi24.fi ---
I tried with Scientific Linux 7 64-bit that I happened to have as a VM. I could
not reproduce with LibreOffice 4.3.5.

Would you like to try with 4.3.x or even 4.4.x?
You can install in parallel for your tests using these instructions:
https://wiki.documentfoundation.org/Installing_in_parallel/Linux

Set to NEEDINFO for now.

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[Libreoffice-bugs] [Bug 89654] EDITING: selecting document text causes Fedora platform freeze.

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=89654

--- Comment #1 from Jeremy Whiting jwhit...@redhat.com ---
Created attachment 113680
  -- https://bugs.documentfoundation.org/attachment.cgi?id=113680action=edit
Sample document.

Sample document that can cause the platform to freeze.

 Interestingly when creating this document initially it did not cause the
freeze. The document contained random text.

 The platform freezing has been happening on documents that contain output from
sql queries in postgresql.

 When I pasted one of the results of a sql query into the sample document and
saved it. Then shortly afterwards a freeze occurred.

 It may be relevant. It may not.

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