[Libreoffice-bugs] [Bug 95314] Help (F1) goes to web page

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=95314

Cor Nouws  changed:

   What|Removed |Added

 CC||c...@nouenoff.nl
 Resolution|FIXED   |WORKSFORME

--- Comment #12 from Cor Nouws  ---
Thanks all for checking!
no commit involved in resolving => WorksForMe

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[Libreoffice-bugs] [Bug 95314] Help (F1) goes to web page

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=95314

Dave Duncan  changed:

   What|Removed |Added

 Status|REOPENED|RESOLVED
 Resolution|--- |FIXED

--- Comment #11 from Dave Duncan  ---
Downloaded Version 5.0.5.2. Happy to report F1 now opens the local help.

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[Libreoffice-bugs] [Bug 95314] Help (F1) goes to web page

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=95314

--- Comment #10 from Peter Toye  ---
(In reply to Dave Duncan from comment #9)
> Windows 10

Eh??

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[Libreoffice-bugs] [Bug 95314] Help (F1) goes to web page

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=95314

Dave Duncan  changed:

   What|Removed |Added

 Status|RESOLVED|REOPENED
URL||https://help.libreoffice.or
   ||g/index.php?title=Calc/Welc
   ||ome_to_the_Calc_Help
   ||ge=en-US=WIN
   ||=5.1#bm_id3155335
Version|5.0.2.2 release |5.1.0.3 release
 Resolution|WORKSFORME  |---
 Ever confirmed|0   |1

--- Comment #9 from Dave Duncan  ---
Windows 10

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[Libreoffice-bugs] [Bug 95314] Help (F1) goes to web page

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=95314

Peter Toye  changed:

   What|Removed |Added

 Status|UNCONFIRMED |RESOLVED
 Resolution|--- |WORKSFORME

--- Comment #8 from Peter Toye  ---
I've marked it as Resolved and WorksForMe, just in case someone else gets the
same bug and this doesn't fix it. Statistical samples of 1 are never
convincing.

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[Libreoffice-bugs] [Bug 95314] Help (F1) goes to web page

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=95314

--- Comment #7 from A (Andy)  ---
(In reply to Peter Toye from comment #6)
> Thanks Andy - that's exactly the problem and now solved. 
> 
> So the bug really is: why doesn't LO set the UI language to the same as the
> locale? Or, alternatively, why isn't this documented in the instructions for
> setting up the help files?

That's fine if this is already the solution.
This is really a little bit tricky, because the Locale Setting doesn't matter.
The offline help is linked to the User Interface language.

Normally, with a clean installation every entry should in your case have the
En-GB data.  In your case, could it be that you had once in the past, maybe in
previous releases changed the User Interface language?  For English is this
really tricky because we have several English variants which you would not
easily recognise in the user interface.  Therefore, I understand the problems
you had.

To link the offline help with the user interface is for me good and mostly no
problem, because you see the selected language in your user interface.

But I agree there should be a clear information how the offline help is
determined.  I would expect such an information on the online help page:
https://help.libreoffice.org/Main_Page, on the LibreOffice download website and
maybe during the installation process.

But for this you would have to file a bug report in Redmine, because some time
ago there was this other website Redmine created for bugs regarding bugzilla,
websites:
https://wiki.documentfoundation.org/Website/Redmine 

Would you agree if we therefore mark this bug report as resolved?

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[Libreoffice-bugs] [Bug 95314] Help (F1) goes to web page

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=95314

--- Comment #6 from Peter Toye  ---
Thanks Andy - that's exactly the problem and now solved. 

So the bug really is: why doesn't LO set the UI language to the same as the
locale? Or, alternatively, why isn't this documented in the instructions for
setting up the help files?

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[Libreoffice-bugs] [Bug 95314] Help (F1) goes to web page

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=95314

A (Andy)  changed:

   What|Removed |Added

 CC||stgohi-lob...@yahoo.de

--- Comment #5 from A (Andy)  ---
I noted:
- You have installed LO en-GB
- Opening HELP -> ABOUT LIBREOFFICE shows Locale: en-GB
- en-GB help file was also installed

In that case could you please check the following:
Go to TOOLS -> OPTIONS -> section LANGUAGE SETTINGS -> subsection LANGUAGES.

There I suppose that you have Locale Setting = English (UK).

But what do you have in the line User Interface?  Do you maybe have something
else than English (UK)?  

Because if you have Local Setting En-GB and the En-GB help file, but in the
User Interface for instance English (USA) then your offline help would not be
opened, but you will be directed to the help website.

Is this maybe the case for you, too?

If you wouldn't have English (UK) in the User Interface, could you please
change it to English (UK) and restart LO and try it again?

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[Libreoffice-bugs] [Bug 95314] Help (F1) goes to web page

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https://bugs.documentfoundation.org/show_bug.cgi?id=95314

--- Comment #3 from Peter Toye  ---
I've removed and reinstalled LO and the help files. No change - F1 still takes
me to the online help page.

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[Libreoffice-bugs] [Bug 95314] Help (F1) goes to web page

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=95314

--- Comment #4 from Peter Toye  ---
(In reply to Jeffrey from comment #1)
> Windows 8.1 here, I think I'm running en-US.
> 
> Hitting F1 doesnt open it in a browser, opens it offline for me.

Go to the Help|About menu item - it tells you (well, it tells me) which locale
you're using. Mine definitely says en-GB.

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[Libreoffice-bugs] [Bug 95314] Help (F1) goes to web page

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=95314

--- Comment #1 from Jeffrey  ---
Windows 8.1 here, I think I'm running en-US.

Hitting F1 doesnt open it in a browser, opens it offline for me.

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[Libreoffice-bugs] [Bug 95314] Help (F1) goes to web page

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=95314

Bookman900  changed:

   What|Removed |Added

 CC||nodor4m...@yandex.ru

--- Comment #2 from Bookman900  ---
Linux & Mac OSX do have a sort of built-in help pages, so pressing F1 just
opens the help pages.

Try to reinstall the LibreOffice (and possibly delete the built-in help) and
then check again. If something goes wrong, please comment here again.

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