[Libreoffice-bugs] [Bug 99050] Images embedded in Writer document disappear after hours of work

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https://bugs.documentfoundation.org/show_bug.cgi?id=99050

QA Administrators  changed:

   What|Removed |Added

 Status|NEEDINFO|RESOLVED
 Resolution|--- |INSUFFICIENTDATA

--- Comment #30 from QA Administrators  ---
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-20180302

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[Libreoffice-bugs] [Bug 99050] Images embedded in Writer document disappear after hours of work

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https://bugs.documentfoundation.org/show_bug.cgi?id=99050

--- Comment #29 from QA Administrators  ---
Dear Bug Submitter,

This bug has been in NEEDINFO status with no change for at least
6 months. Please provide the requested information as soon as
possible and mark the bug as UNCONFIRMED. Due to regular bug
tracker maintenance, if the bug is still in NEEDINFO status with
no change in 30 days the QA team will close the bug as INSUFFICIENTDATA
due to lack of needed information.

For more information about our NEEDINFO policy please read the
wiki located here:
https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO

If you have already provided the requested information, please
mark the bug as UNCONFIRMED so that the QA team knows that the
bug is ready to be confirmed.

Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

MassPing-NeedInfo-Ping-20180129

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[Libreoffice-bugs] [Bug 99050] Images embedded in Writer document disappear after hours of work

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https://bugs.documentfoundation.org/show_bug.cgi?id=99050

tommy27  changed:

   What|Removed |Added

 Status|NEW |NEEDINFO

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[Libreoffice-bugs] [Bug 99050] Images embedded in Writer document disappear after hours of work

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https://bugs.documentfoundation.org/show_bug.cgi?id=99050

--- Comment #28 from internation...@gmx.net ---
New bug created for the other issue: 
https://bugs.documentfoundation.org/show_bug.cgi?id=109227

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[Libreoffice-bugs] [Bug 99050] Images embedded in Writer document disappear after hours of work

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https://bugs.documentfoundation.org/show_bug.cgi?id=99050

--- Comment #27 from tommy27  ---
we are not sure that you are describing the same issue that "Bob S" reported in
april 2016.

so I suggest to create a new bug report regarding your "disappears on crop and
compress" issue... you can already set the status as NEW since Telesto was able
to reproduce it (please copy and paste his message in the new report).
u
then I'd set the status of the current report to NEEDINFO, until the original
reported gives feedback about the reproducibility or not of the initial issue
with an up-to-date LibO release.

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[Libreoffice-bugs] [Bug 99050] Images embedded in Writer document disappear after hours of work

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https://bugs.documentfoundation.org/show_bug.cgi?id=99050

--- Comment #26 from internation...@gmx.net ---
New bug for my "disappears on crop and compress" issue, or the original
submitter? Initially I thought it was the same issue, that's why I posted in
here.

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[Libreoffice-bugs] [Bug 99050] Images embedded in Writer document disappear after hours of work

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https://bugs.documentfoundation.org/show_bug.cgi?id=99050

--- Comment #25 from tommy27  ---
maybe is better to file a new clean bug report with reproducible steps.
we received no feedback from the original reporter since April 2016 (see
comment 5)

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[Libreoffice-bugs] [Bug 99050] Images embedded in Writer document disappear after hours of work

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--- Comment #23 from tommy27  ---
thank you very much for the updates.

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[Libreoffice-bugs] [Bug 99050] Images embedded in Writer document disappear after hours of work

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https://bugs.documentfoundation.org/show_bug.cgi?id=99050

--- Comment #22 from internation...@gmx.net ---
Version: 5.4.0.2 (x64)
Build-ID: 2b906d450a44f2bbe506dcd22c51b3fa11dc65fd
CPU-Threads: 4; Betriebssystem:Windows 6.1

I can confirm the bug remains with this build.
Also:
- first compressing, then cropping appears to work and not blank the picture
- first compressing, then cropping, then compressing some more
(600->150->96dpi) also seems to work normally

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[Libreoffice-bugs] [Bug 99050] Images embedded in Writer document disappear after hours of work

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https://bugs.documentfoundation.org/show_bug.cgi?id=99050

--- Comment #21 from internation...@gmx.net ---
I can confirm the bug under
Version: 5.3.4.2 (x64)
Build-ID: f82d347ccc0be322489bf7da61d7e4ad13fe2ff3
CPU-Threads: 4; BS-Version: Windows 6.1

- import the image (.jpg)
- crop it (IMPORTANT: without cropping the pic does not disappear!)
- compress it
- gone

Can someone else reproduce it like this, or can I install the 5.4.x to test
there? I have a lot of editing to do and it will all be this sequence of
steps...

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[Libreoffice-bugs] [Bug 99050] Images embedded in Writer document disappear after hours of work

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https://bugs.documentfoundation.org/show_bug.cgi?id=99050

--- Comment #20 from tommy27  ---
5.2.7.2 is obsolete and no longer supported (the 5.2.x branch is "dead")

please upgrade to 5.3.4.2 and check if issue persists.

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[Libreoffice-bugs] [Bug 99050] Images embedded in Writer document disappear after hours of work

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https://bugs.documentfoundation.org/show_bug.cgi?id=99050

--- Comment #19 from internation...@gmx.net ---
I see it as well. For me it happens after importing a JPG file, then
compressing it. Running on debian stretch. This is the latest version in
stretch-backports.
Version: 5.2.7.2
Build ID: 1:5.2.7-1
CPU Threads: 2; OS Version: Linux 4.9;

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[Libreoffice-bugs] [Bug 99050] Images embedded in Writer document disappear after hours of work

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https://bugs.documentfoundation.org/show_bug.cgi?id=99050

tommy27  changed:

   What|Removed |Added

Summary|Images embedded in Writer   |Images embedded in Writer
   |document disappear  |document disappear after
   ||hours of work

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[Libreoffice-bugs] [Bug 99050] Images embedded in Writer document disappear

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https://bugs.documentfoundation.org/show_bug.cgi?id=99050

tommy27  changed:

   What|Removed |Added

 Status|UNCONFIRMED |NEW
 CC||ba...@quipo.it
 Ever confirmed|0   |1

--- Comment #18 from tommy27  ---
I set status to NEW since there are confirmations in comment 7 and comment 9

I gently ask to one of the reporters if he's still seeing this bug in latest
LibO 5.3.2.2.

please, give feeback.

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[Libreoffice-bugs] [Bug 99050] Images embedded in Writer document disappear

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https://bugs.documentfoundation.org/show_bug.cgi?id=99050

--- Comment #17 from Telesto  ---
I'm not able to repro it with:
Version: 5.4.0.0.alpha0+
Build ID: 53edf60c4ce6ed32f87471e018878c40b788005a
CPU Threads: 4; OS Version: Windows 6.19; UI Render: default; 
TinderBox: Win-x86@42, Branch:master, Time: 2016-12-18_06:57:59
Locale: nl-NL (nl_NL); Calc: CL

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[Libreoffice-bugs] [Bug 99050] Images embedded in Writer document disappear

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https://bugs.documentfoundation.org/show_bug.cgi?id=99050

--- Comment #16 from Aigars  ---
(In reply to Buovjaga from comment #15)
> (In reply to Aigars from comment #13)
> > everything was ok. Then opened odt file with OpenOffice and added one more
> > image and text, after saving the file with OpenOffice all previously saved
> > images dissapeared.
> 
> Are you really talking about Apache OpenOffice or mixing it up with
> LibreOffice?

Yes, I mean Apache OpenOffice. Originally I created file in LibreOffice, but my
colleague continued working with the same file in Apache OpenOffice and saved
it in Apache OpenOffice - after that images dissapeared.

Actually I switched to using LibreOffice exactly because of this problem
(images dissapearing) in OpenOffice. I understand that maybe this error occured
because of some bug in OpenOffice and is not referable to LibreOffice. But i
found this bug report and thought that maybe this error could give some clues.

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[Libreoffice-bugs] [Bug 99050] Images embedded in Writer document disappear

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https://bugs.documentfoundation.org/show_bug.cgi?id=99050

Buovjaga  changed:

   What|Removed |Added

 CC||st_aig...@inbox.lv

--- Comment #15 from Buovjaga  ---
(In reply to Aigars from comment #13)
> everything was ok. Then opened odt file with OpenOffice and added one more
> image and text, after saving the file with OpenOffice all previously saved
> images dissapeared.

Are you really talking about Apache OpenOffice or mixing it up with
LibreOffice?

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[Libreoffice-bugs] [Bug 99050] Images embedded in Writer document disappear

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--- Comment #14 from Aigars  ---
Created attachment 128233
  --> https://bugs.documentfoundation.org/attachment.cgi?id=128233=edit
odt file after error appeared

Also attached file after error appeared

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--- Comment #13 from Aigars  ---
Created attachment 128232
  --> https://bugs.documentfoundation.org/attachment.cgi?id=128232=edit
odt file before error appered

Hello, 

Had the same error - I was pasting images directly into odt file from another
program (using print screen and ctrl+V), saved the file and everything was ok.
Then opened odt file with OpenOffice and added one more image and text, after
saving the file with OpenOffice all previously saved images dissapeared.

Strange thing I noticed - luckily I had a backup copy of file with all images
and I tried compressing all images. After doing that file became larger in size
- 1633 KB, but file  without compressed images was only 615 KB.

Open office had the same issue - if images where large in size and there were
many images in the file, they sometimes dissapeared after saving. It looked
that problem could be solved by inserting images not directly by pasting, but
with Insert->Image and using jpg images. As I understand by default if you take
print screen on windows and then just paste image with ctrl+V into file it is
saved in png format which is larger in size.

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Buovjaga  changed:

   What|Removed |Added

   Keywords||needAdvice

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--- Comment #12 from Brandon  ---
(In reply to Buovjaga from comment #10)
> (In reply to Brandon from comment #9)
> > Version: 5.1.4.2
> > 
> > I have the same problem. I have done some testing:
> 
> You tested with attachment 124077 [details]?

No.  My own files.

Brandon

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--- Comment #11 from Brandon  ---
No.  My own files.

Brandon

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--- Comment #10 from Buovjaga  ---
(In reply to Brandon from comment #9)
> Version: 5.1.4.2
> 
> I have the same problem. I have done some testing:

You tested with attachment 124077?

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--- Comment #9 from Brandon  ---
Version: 5.1.4.2

I have the same problem. I have done some testing:

1. Inserted PNG images tend to disappear (two of three disappear) upon close
and re-open of document. JPG images do not have this problem, except in 2
below.
However sometimes a minimized bar, like a fat cursor, shows up on re-opening,
when images have disappeared. I believe this is a MINIMIZED instance of the
image I since re-inserted. When I click on it, it shows about six little green
rectangles bunched together, and I delete it. This behavior is true for ODT,
DOCX, RTF.

2. The disappearing images still occurs when saved to RTF format, even with
JPGs.
I like to use RTF as the majority of users can open it.

Brandon

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--- Comment #8 from Buovjaga  ---
(In reply to Pierre C from comment #7)
> Same problem with writer 5.2.0.1 RC1
> The image was embedded in the template. with the document that I create from
> the template, after a few hours of work, the image disappears.

Can you reproduce the problem with attachment 124077?

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--- Comment #7 from Pierre C  ---
Same problem with writer 5.2.0.1 RC1
The image was embedded in the template. with the document that I create from
the template, after a few hours of work, the image disappears.

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Julien Nabet  changed:

   What|Removed |Added

   See Also||https://bugs.documentfounda
   ||tion.org/show_bug.cgi?id=99
   ||612

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--- Comment #6 from Buovjaga  ---
Yeah, sounds kind of impossible to test, then.

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--- Comment #5 from Bob S  ---
Yes.  I was using the presentation program to make a large slide show.  Had
just started with a dozen images on a dozen pages. Saved the presentation. Left
overnight.  Came back and all images were there.  First action was to save and
they disappeared.  All except one.  I know this was on the presentation
program, but this is the same as the writer program, only this time I saw WHEN
the images disappear.  Hope this helps.

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Buovjaga  changed:

   What|Removed |Added

 CC||todven...@suomi24.fi

--- Comment #4 from Buovjaga  ---
(In reply to Bob S from comment #3)
> Created attachment 124077 [details]
> As requested, an .ODT file with the error
> 
> As requested, a .ODT file with the read error.

I don't get an error. Do you mean I have to keep it open for x number of hours
and then it will disappear?

Win 7 Pro 64-bit Version: 5.2.0.0.alpha0+
Build ID: b0e678c86136ef6d65cea66168a99217664c0278
CPU Threads: 4; OS Version: Windows 6.1; UI Render: default; 
TinderBox: Win-x86@42, Branch:master, Time: 2016-04-11_23:06:28
Locale: fi-FI (fi_FI)

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--- Comment #3 from Bob S  ---
Created attachment 124077
  --> https://bugs.documentfoundation.org/attachment.cgi?id=124077=edit
As requested, an .ODT file with the error

As requested, a .ODT file with the read error.

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raal  changed:

   What|Removed |Added

 CC||r...@post.cz

--- Comment #2 from raal  ---
Hello Bob, please could you attach also broken file? Attached file is .doc Word
file, but you wrote "This happens with ODF files" ?
I see images in your file. Similar bug 52226 for .docx - caused by autosave,
maybe autosave is culprit ..

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--- Comment #1 from Bob S  ---
The image was placed with the EDIT-PASTE SPECIAL and this is the image that
tends to disappear.  I have tried after the EDIT-PASTE SPECIAL operation to use
the FORMAT IMAGE-IMAGE and use the LINK to select the path to the image and
this seems to work.  I assume I must transfer the relative image directory with
the WRITER document.  Just something to remember.  Or create the PDF file to
include the image in the created PDF.

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