[Libreoffice-bugs] [Bug 99137] Word Document as DOCX crash LibreOffice server during PDF conversion

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=99137

QA Administrators  changed:

   What|Removed |Added

 Status|NEEDINFO|RESOLVED
 Resolution|--- |INSUFFICIENTDATA

--- Comment #13 from QA Administrators  ---
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-20170301

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[Libreoffice-bugs] [Bug 99137] Word Document as DOCX crash LibreOffice server during PDF conversion

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=99137

--- Comment #12 from QA Administrators  ---
Dear Bug Submitter,

This bug has been in NEEDINFO status with no change for at least
6 months. Please provide the requested information as soon as
possible and mark the bug as UNCONFIRMED. Due to regular bug
tracker maintenance, if the bug is still in NEEDINFO status with
no change in 30 days the QA team will close the bug as INSUFFICIENTDATA
due to lack of needed information.

For more information about our NEEDINFO policy please read the
wiki located here:
https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO

If you have already provided the requested information, please
mark the bug as UNCONFIRMED so that the QA team knows that the
bug is ready to be confirmed.

Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

MassPing-NeedInfo-Ping-20170131

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[Libreoffice-bugs] [Bug 99137] Word Document as DOCX crash LibreOffice server during PDF conversion

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=99137

Aron Budea  changed:

   What|Removed |Added

 Status|UNCONFIRMED |NEEDINFO
 CC||ba...@caesar.elte.hu
 Ever confirmed|0   |1

--- Comment #11 from Aron Budea  ---
Also, could you make the code example as minimal as possible? (eg. not a
servlet)

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[Libreoffice-bugs] [Bug 99137] Word Document as DOCX crash LibreOffice server during PDF conversion

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=99137

Julien Nabet  changed:

   What|Removed |Added

   Keywords||wantBacktrace

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[Libreoffice-bugs] [Bug 99137] Word Document as DOCX crash LibreOffice server during PDF conversion

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=99137

Buovjaga  changed:

   What|Removed |Added

 CC||todven...@suomi24.fi

--- Comment #10 from Buovjaga  ---
Could you get a backtrace of the crash:
https://wiki.documentfoundation.org/How_to_get_a_backtrace_with_WinDbg

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[Libreoffice-bugs] [Bug 99137] Word Document as DOCX crash LibreOffice server during PDF conversion

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=99137

Julien Nabet  changed:

   What|Removed |Added

 Status|NEEDINFO|UNCONFIRMED
Version|5.1.2.2 release |5.0.5.2 release
 Ever confirmed|1   |0

--- Comment #9 from Julien Nabet  ---
Version must correspond to the oldest LO version where you may find the bug, so
I reverted back version.

Also, since I don't have more questions, I'll put the status back to
UNCONFIRMED.

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[Libreoffice-bugs] [Bug 99137] Word Document as DOCX crash LibreOffice server during PDF conversion

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=99137

David KELLER  changed:

   What|Removed |Added

Version|5.0.5.2 release |5.1.2.2 release

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[Libreoffice-bugs] [Bug 99137] Word Document as DOCX crash LibreOffice server during PDF conversion

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=99137

--- Comment #8 from David KELLER  ---
(In reply to Julien Nabet from comment #3)
> I've just made a new test and LO 5.1.2 crashes when exiting it after having
> exported in PDF.
> Do you confirm the crash is during the pdf export?

I just installed  LO 5.1.2 win x86.
The problem is the same.
I confirm the crash is during the pdf export.

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[Libreoffice-bugs] [Bug 99137] Word Document as DOCX crash LibreOffice server during PDF conversion

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=99137

--- Comment #7 from Julien Nabet  ---
2 things:
1) All the attachments are automatically made public so I can't keep your file
private since it's already public. (like the 2 other files you put) (see
https://wiki.documentfoundation.org/QA/BugReport/Attachments)
To remove it, I'm not sure but I think you must create a bugtracker with
"Product = LibreOffice", "Component=deletionrequest"
2) I don't know how to use Java Api but give a try to advice given in
https://bugs.documentfoundation.org/show_bug.cgi?id=99137#c2

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[Libreoffice-bugs] [Bug 99137] Word Document as DOCX crash LibreOffice server during PDF conversion

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=99137

--- Comment #6 from David KELLER  ---
Created attachment 124230
  --> https://bugs.documentfoundation.org/attachment.cgi?id=124230=edit
Source code to do the PDF Transformation

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[Libreoffice-bugs] [Bug 99137] Word Document as DOCX crash LibreOffice server during PDF conversion

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=99137

--- Comment #5 from David KELLER  ---
(In reply to Julien Nabet from comment #3)
> I've just made a new test and LO 5.1.2 crashes when exiting it after having
> exported in PDF.
> Do you confirm the crash is during the pdf export?

I run libreoffice as server 
"C:\Program Files (x86)\LibreOffice 4\program\soffice.exe" --headless
-accept="socket,host=localhost,port=8100;urp;"

Then I do the conversion using the Java API :

  XComponent document = initializeLibreOfficeService(inPath.toUri());
  saveAs(document, outPath.toUri(), filterName, filterData);

I put in attachment the source code.

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[Libreoffice-bugs] [Bug 99137] Word Document as DOCX crash LibreOffice server during PDF conversion

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=99137

--- Comment #4 from David KELLER  ---
(In reply to Julien Nabet from comment #2)
> On pc Debian x86-64 with master sources updated today or with LO Debian
> package 5.1.2.1.0, I don't reproduce this.
> 
> Could you give a try with LO 5.1.2?
> Also, did you use specific options for PDF export? If not sure, please
> rename your LO directory profile (see
> https://wiki.documentfoundation.org/UserProfile#Windows) and give it a new
> try.
> 
> BTW, your doc might be confidential, you should have removed at least names
> of people quoted there.

I do not want to update the original document to keep the error.
you can put this attachment in private ? 
best regards

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[Libreoffice-bugs] [Bug 99137] Word Document as DOCX crash LibreOffice server during PDF conversion

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=99137

--- Comment #3 from Julien Nabet  ---
I've just made a new test and LO 5.1.2 crashes when exiting it after having
exported in PDF.
Do you confirm the crash is during the pdf export?

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[Libreoffice-bugs] [Bug 99137] Word Document as DOCX crash LibreOffice server during PDF conversion

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=99137

Julien Nabet  changed:

   What|Removed |Added

 Status|UNCONFIRMED |NEEDINFO
 CC||serval2...@yahoo.fr
 Ever confirmed|0   |1

--- Comment #2 from Julien Nabet  ---
On pc Debian x86-64 with master sources updated today or with LO Debian package
5.1.2.1.0, I don't reproduce this.

Could you give a try with LO 5.1.2?
Also, did you use specific options for PDF export? If not sure, please rename
your LO directory profile (see
https://wiki.documentfoundation.org/UserProfile#Windows) and give it a new try.

BTW, your doc might be confidential, you should have removed at least names of
people quoted there.

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[Libreoffice-bugs] [Bug 99137] Word Document as DOCX crash LibreOffice server during PDF conversion

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=99137

--- Comment #1 from David KELLER  ---
Created attachment 124155
  --> https://bugs.documentfoundation.org/attachment.cgi?id=124155=edit
DOC File ok

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