[Libreoffice-bugs] [Bug 100304] Dual HiDPI monitors, menu and cascading sub-menus display for a second then blank out on secondary screen

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=100304

Xisco Faulí  changed:

   What|Removed |Added

 Resolution|FIXED   |WORKSFORME

--- Comment #10 from Xisco Faulí  ---
Thanks for retesting with the latest version.
Setting to RESOLVED WORKSFORME as the commit fixing this issue hasn't been
identified.

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[Libreoffice-bugs] [Bug 100304] Dual HiDPI monitors, menu and cascading sub-menus display for a second then blank out on secondary screen

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=100304

Ernest Bywater  changed:

   What|Removed |Added

 Status|NEEDINFO|RESOLVED
 Resolution|--- |FIXED

--- Comment #9 from Ernest Bywater  ---
Just checked using Libre Office 6.1.3.2 and all works perfectly with no
evidence of the issue at all. I've changed the status to resolved.

Thank you.

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[Libreoffice-bugs] [Bug 100304] Dual HiDPI monitors, menu and cascading sub-menus display for a second then blank out on secondary screen

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=100304

Xisco Faulí  changed:

   What|Removed |Added

 Ever confirmed|0   |1
 Status|UNCONFIRMED |NEEDINFO
 CC||xiscofa...@libreoffice.org

--- Comment #8 from Xisco Faulí  ---
Hello Ernest Bywater,
A new major release of LibreOffice is available since this bug was reported.
Could you please try to reproduce it with the latest version of LibreOffice
from https://www.libreoffice.org/download/libreoffice-fresh/ ?
I have set the bug's status to 'NEEDINFO'. Please change it back to
'UNCONFIRMED' if the bug is still present in the latest version.

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[Libreoffice-bugs] [Bug 100304] Dual HiDPI monitors, menu and cascading sub-menus display for a second then blank out on secondary screen

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=100304

--- Comment #7 from Ernest Bywater  ---
Due to other real life issues I've not checked on this for a while. However,
here is the state of the nation on this.

I now use the latest version of Zorin Linux which is based on Ubuntu. I also
now have a quantity of 4 monitors of 4K quality all hooked up to the system.
I've been using the latest release version of Libre Office all along.

Currently using 6.0.4.2 - I only ever use Writer and Calc with Writer being 80%
of my usage.

In my current set up all of the menus and sub-menus and pop-up windows and
sub-windows display the item choices properly. However, the tick marks beside
what is active do NOT display except when I hover the mouse over the choice
involved. This happens on all of the menus and it doesn't matter which monitor
it's on as it occurs on the primary and all of the secondary monitors.

This is a very minor issue which has been going on for so long I've learned to
live with it, but it does mean I have to hover over every option choice to see
what is active and what isn't, instead of seeing them at a glance.

I'm only reporting it because it's an unexpected behaviour.

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[Libreoffice-bugs] [Bug 100304] Dual HiDPI monitors, menu and cascading sub-menus display for a second then blank out on secondary screen

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=100304

Jean-Baptiste Faure  changed:

   What|Removed |Added

Version|unspecified |5.1.3.2 release

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[Libreoffice-bugs] [Bug 100304] Dual HiDPI monitors, menu and cascading sub-menus display for a second then blank out on secondary screen

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=100304

Buovjaga  changed:

   What|Removed |Added

 Blocks||104160


Referenced Bugs:

https://bugs.documentfoundation.org/show_bug.cgi?id=104160
[Bug 104160] [META] Bugs and features related to multiple monitor setups
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[Libreoffice-bugs] [Bug 100304] Dual HiDPI monitors, menu and cascading sub-menus display for a second then blank out on secondary screen

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=100304

--- Comment #6 from Ernest Bywater  ---
(In reply to Buovjaga from comment #3)
> (In reply to Ernest Bywater from comment #2)
> > Many years ago
> > when I did some programming I was always told to report unexpected behaviour
> > in the software, so I am.
> 
> You did The Right Thing(TM) :)
> Btw. we could always use more testers:
> https://wiki.documentfoundation.org/QA/GetInvolved
> 
> Is the problem continuing with version 5.2.2?

Did some more testing back on the Win 7 drive. Was using LO 5.2.1.2 so updated
to 5.2.2.2 and the issue is still there on Windows 7.

However, the issue is NOT there in LO 5.2.2.2 on Kubuntu 16.10 - - which makes
me now wonder if it's a handshaking issue with Win 7 or the Windows driver for
the nVidea c960 ard I'm using.

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[Libreoffice-bugs] [Bug 100304] Dual HiDPI monitors, menu and cascading sub-menus display for a second then blank out on secondary screen

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=100304

--- Comment #5 from Ernest Bywater  ---
(In reply to Buovjaga from comment #3)
> (In reply to Ernest Bywater from comment #2)
> > Many years ago
> > when I did some programming I was always told to report unexpected behaviour
> > in the software, so I am.
> 
> You did The Right Thing(TM) :)
> Btw. we could always use more testers:
> https://wiki.documentfoundation.org/QA/GetInvolved
> 
> Is the problem continuing with version 5.2.2?

Yes it did continue while using 5.2 in Windows 7 - but not evident in 5.2.2.2
in Linux.

I'll reboot to Windows again tomorrow and double confirm and get back to you,
as well. Because I'm not sure if I have 5.2 or 5.2.2. on the Windows system.

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[Libreoffice-bugs] [Bug 100304] Dual HiDPI monitors, menu and cascading sub-menus display for a second then blank out on secondary screen

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=100304

--- Comment #4 from Ernest Bywater  ---
Just to add some confusion to the situation, today i was able to get my system
working in Kubuntu 16.10. New install of Libre Office on Kubuntu, and the bug
isn't evident. Shut down and went back to Windows 7 Pro, latest version of
Libre Office, bug is still evident.

At this point I'm totally confused as to what the cause is. Due to the fact the
problem changes with the platform, I now wonder if it's a Windows issue or a
nVidea Driver issue.

I do not envision having to do much in Windows in the future, better to stay
where things work.

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[Libreoffice-bugs] [Bug 100304] Dual HiDPI monitors, menu and cascading sub-menus display for a second then blank out on secondary screen

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=100304

Buovjaga  changed:

   What|Removed |Added

 CC||todven...@suomi24.fi

--- Comment #3 from Buovjaga  ---
(In reply to Ernest Bywater from comment #2)
> Many years ago
> when I did some programming I was always told to report unexpected behaviour
> in the software, so I am.

You did The Right Thing(TM) :)
Btw. we could always use more testers:
https://wiki.documentfoundation.org/QA/GetInvolved

Is the problem continuing with version 5.2.2?

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[Libreoffice-bugs] [Bug 100304] Dual HiDPI monitors, menu and cascading sub-menus display for a second then blank out on secondary screen

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=100304

Jan-Marek Glogowski  changed:

   What|Removed |Added

 Status|NEEDINFO|UNCONFIRMED
 Ever confirmed|1   |0

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[Libreoffice-bugs] [Bug 100304] Dual HiDPI monitors, menu and cascading sub-menus display for a second then blank out on secondary screen

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=100304

--- Comment #2 from Ernest Bywater  ---
(In reply to V Stuart Foote from comment #1)

I'm using Win 7 Pro - the monitors are 2 AOC U2868 28 inch 4 K monitors set to
3840 x 2160 in landscape. I've not specifically tested every menu item, and
usually only use LO Writer, so not tested the other products. The issue occurs
ONLY on the monitor set as the 2nd monitor, if I change primary monitors the
problem transfers - thus I suspect it may be a focus related issue, but I don't
know enough about that side of the software.

I write stories and have a master document in a 6 x 9 inch book format I
transfer edits into from my editors. I open one file up on the primary screen
and one on the secondary screen. On the secondary screen if I click on a word
highlighted as a spelling error the sub-menu window that shows the choices and
dictionary options opens, shows the items for a second or two, then goes blank.
I also have the menu bar along the top of the screen because I prefer to use
it, when I select a menu item it open, shows the options for a second, and then
goes blank. In either, if there is a lower level menu and I hover the mouse
over the spots it is in the next level menu will open for a second and go
blank.

While typing this reply I had a thought and did an experiment with a file.
Single File open in LO Writer. In the primary screen all the menus etc work
fine, drag the LO window over into the secondary monitor and I have the
vanishing menus issue occur. I have a couple of other word processing programs
on the system and I tried the same trick with them, they do not have the
vanishing menu problem. Of the many programs I have running, only LO
demonstrates this issue of the vanishing menus.

I just confirmed it IS a LO Writer issue. I opened a LO Calc file and it does
NOT have the same problem, it displays and works the same on both monitors.

I did try replacing the profile, and it made no change to the problem.

I've no idea what the cause is. But because there's a simple work around of
having the active file on the primary monitor I've put it as a low priority,
but still felt it should be reported in case it affects others as well.
Whatever is causing this may affect something else, later. Many years ago when
I did some programming I was always told to report unexpected behaviour in the
software, so I am.

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[Libreoffice-bugs] [Bug 100304] Dual HiDPI monitors, menu and cascading sub-menus display for a second then blank out on secondary screen

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=100304

V Stuart Foote  changed:

   What|Removed |Added

 Blocks||90796


Referenced Bugs:

https://bugs.documentfoundation.org/show_bug.cgi?id=90796
[Bug 90796] [META] HiDPI / Retina bugs
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[Libreoffice-bugs] [Bug 100304] Dual HiDPI monitors, menu and cascading sub-menus display for a second then blank out on secondary screen

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=100304

V Stuart Foote  changed:

   What|Removed |Added

 Blocks|90796   |
Summary|UI: Sub-windows display for |Dual HiDPI monitors, menu
   |a second then blank out on  |and cascading sub-menus
   |secondary screen|display for a second then
   ||blank out on secondary
   ||screen


Referenced Bugs:

https://bugs.documentfoundation.org/show_bug.cgi?id=90796
[Bug 90796] [META] HiDPI / Retina bugs
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