[Libreoffice-bugs] [Bug 103572] Writer freezes when saving file to sleeping NAS

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=103572

--- Comment #10 from QA Administrators  ---
Dear peter.comish,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp

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[Libreoffice-bugs] [Bug 103572] Writer freezes when saving file to sleeping NAS

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=103572

QA Administrators  changed:

   What|Removed |Added

 Resolution|--- |INSUFFICIENTDATA
 Status|NEEDINFO|RESOLVED

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[Libreoffice-bugs] [Bug 103572] Writer freezes when saving file to sleeping NAS

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=103572

--- Comment #9 from QA Administrators  ---
Dear peter.com...@live.com

This bug has been in NEEDINFO status with no change for at least
6 months. Please provide the requested information as soon as
possible and mark the bug as UNCONFIRMED. Due to regular bug
tracker maintenance, if the bug is still in NEEDINFO status with
no change in 30 days the QA team will close the bug as INSUFFICIENTDATA
due to lack of needed information.

For more information about our NEEDINFO policy please read the
wiki located here:
https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO

If you have already provided the requested information, please
mark the bug as UNCONFIRMED so that the QA team knows that the
bug is ready to be confirmed.

Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

MassPing-NeedInfo-Ping

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[Libreoffice-bugs] [Bug 103572] Writer freezes when saving file to sleeping NAS

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=103572

--- Comment #8 from QA Administrators  ---
Dear Bug Submitter,

This bug has been in NEEDINFO status with no change for at least
6 months. Please provide the requested information as soon as
possible and mark the bug as UNCONFIRMED. Due to regular bug
tracker maintenance, if the bug is still in NEEDINFO status with
no change in 30 days the QA team will close the bug as INSUFFICIENTDATA
due to lack of needed information.

For more information about our NEEDINFO policy please read the
wiki located here:
https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO

If you have already provided the requested information, please
mark the bug as UNCONFIRMED so that the QA team knows that the
bug is ready to be confirmed.

Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

MassPing-NeedInfo-Ping

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[Libreoffice-bugs] [Bug 103572] Writer freezes when saving file to sleeping NAS

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=103572

Xisco Faulí  changed:

   What|Removed |Added

 Status|UNCONFIRMED |NEEDINFO
 CC||xiscofa...@libreoffice.org
 Ever confirmed|0   |1

--- Comment #7 from Xisco Faulí  ---
(In reply to Dieter Praas from comment #6)
> Peter, unfortunately nothing has happened with this bug report for more than
> one and a half year. So I'd like to ask, if it is still valid.

Could you please try to reproduce it with the latest version of LibreOffice
from https://www.libreoffice.org/download/libreoffice-fresh/ ?
I have set the bug's status to 'NEEDINFO'. Please change it back to
'UNCONFIRMED' if the bug is still present in the latest version.

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[Libreoffice-bugs] [Bug 103572] Writer freezes when saving file to sleeping NAS

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=103572

--- Comment #6 from Dieter Praas  ---
Peter, unfortunately nothing has happened with this bug report for more than
one and a half year. So I'd like to ask, if it is still valid.

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[Libreoffice-bugs] [Bug 103572] Writer freezes when saving file to sleeping NAS

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=103572

Buovjaga  changed:

   What|Removed |Added

   See Also||https://bugs.documentfounda
   ||tion.org/show_bug.cgi?id=87
   ||013,
   ||https://bugs.documentfounda
   ||tion.org/show_bug.cgi?id=41
   ||987,
   ||https://bugs.documentfounda
   ||tion.org/show_bug.cgi?id=97
   ||580,
   ||https://bugs.documentfounda
   ||tion.org/show_bug.cgi?id=81
   ||640
 Blocks||104742


Referenced Bugs:

https://bugs.documentfoundation.org/show_bug.cgi?id=104742
[Bug 104742] [META] Bugs that involve networks
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[Libreoffice-bugs] [Bug 103572] Writer freezes when saving file to sleeping NAS

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=103572

--- Comment #5 from peter.com...@live.com ---
Hi Timur,

Does not appear to be the same issue as the other issues listed appear to be
incessant network storage access on Macs, or complete system lock-out on Linux.

This is a windows based issue, that although accessing a file across the
network, is not an issue at all unless saving the file, and does not
permanently lock out the machine.

What do you mean by add to see also please???

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[Libreoffice-bugs] [Bug 103572] Writer freezes when saving file to sleeping NAS

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=103572

--- Comment #4 from Timur  ---
Peter, could you find the closest of those that Alex wrote and mark this one as
u duplicate? If not, please add to See also.

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[Libreoffice-bugs] [Bug 103572] Writer freezes when saving file to sleeping NAS

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=103572

--- Comment #3 from Alex Thurgood  ---
(In reply to Tor Lillqvist from comment #2)
> Or with *any* kind of storage that is "slow", even if not sleeping at all?
> Like saving to a SMB or other networked file server over some slow link.
> Surely we have no special-casing in the code for a "NAS"?

Indeed, there are already several reports about crashing/hanging/freezing when
network storage is slow, or dies :

bug 87013
bug 41987
bug 97580
bug 81640

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[Libreoffice-bugs] [Bug 103572] Writer freezes when saving file to sleeping NAS

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=103572

--- Comment #2 from Tor Lillqvist  ---
Or with *any* kind of storage that is "slow", even if not sleeping at all? Like
saving to a SMB or other networked file server over some slow link. Surely we
have no special-casing in the code for a "NAS"?

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[Libreoffice-bugs] [Bug 103572] Writer freezes when saving file to sleeping NAS

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=103572

Buovjaga  changed:

   What|Removed |Added

 CC||todven...@suomi24.fi

--- Comment #1 from Buovjaga  ---
So is it only with Network Attached Storage, or any USB-harddrive that can go
to sleep?

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