[Libreoffice-bugs] [Bug 103919] Mailmerge e-mail does not send all merged documents

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=103919

Justin L  changed:

   What|Removed |Added

   Hardware|x86-64 (AMD64)  |All
   Assignee|libreoffice-b...@lists.free |jl...@mail.com
   |desktop.org |

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[Libreoffice-bugs] [Bug 103919] Mailmerge e-mail does not send all merged documents

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https://bugs.documentfoundation.org/show_bug.cgi?id=103919

--- Comment #49 from Commit Notification 
 ---
Alex McMurchy1917 committed a patch related to this issue.
It has been pushed to "libreoffice-6-0":

http://cgit.freedesktop.org/libreoffice/core/commit/?id=e0d32e7fc9abd0c5718398f6ed80a75c392e746a=libreoffice-6-0

tdf#103919 mailmerge: prevent premature end of emailing

It will be available in 6.0.2.

The patch should be included in the daily builds available at
http://dev-builds.libreoffice.org/daily/ in the next 24-48 hours. More
information about daily builds can be found at:
http://wiki.documentfoundation.org/Testing_Daily_Builds

Affected users are encouraged to test the fix and report feedback.

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[Libreoffice-bugs] [Bug 103919] Mailmerge e-mail does not send all merged documents

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https://bugs.documentfoundation.org/show_bug.cgi?id=103919

Commit Notification  changed:

   What|Removed |Added

 Whiteboard|target:6.1.0|target:6.1.0 target:6.0.2

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[Libreoffice-bugs] [Bug 103919] Mailmerge e-mail does not send all merged documents

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https://bugs.documentfoundation.org/show_bug.cgi?id=103919

Commit Notification  changed:

   What|Removed |Added

 Whiteboard||target:6.1.0

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[Libreoffice-bugs] [Bug 103919] Mailmerge e-mail does not send all merged documents

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=103919

--- Comment #48 from Commit Notification 
 ---
Alex McMurchy1917 committed a patch related to this issue.
It has been pushed to "master":

http://cgit.freedesktop.org/libreoffice/core/commit/?id=bfaa6e35ff09a0426d2c3c9c36f069fabc0c9489

tdf#103919 mailmerge: prevent premature end of emailing

It will be available in 6.1.0.

The patch should be included in the daily builds available at
http://dev-builds.libreoffice.org/daily/ in the next 24-48 hours. More
information about daily builds can be found at:
http://wiki.documentfoundation.org/Testing_Daily_Builds

Affected users are encouraged to test the fix and report feedback.

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[Libreoffice-bugs] [Bug 103919] Mailmerge e-mail does not send all merged documents

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https://bugs.documentfoundation.org/show_bug.cgi?id=103919

--- Comment #47 from worms  ---
I just have loaded libreoffice V6 
since 5.2 version, MailMerge wizard don't send all the mails in mailing list
The number of mails sent depends on the size of document and line speed 
currently it's not possible to use this functionality

Regards

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[Libreoffice-bugs] [Bug 103919] Mailmerge e-mail does not send all merged documents

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https://bugs.documentfoundation.org/show_bug.cgi?id=103919

Aron Budea  changed:

   What|Removed |Added

 CC||wor...@ntymail.com

--- Comment #46 from Aron Budea  ---
*** Bug 115561 has been marked as a duplicate of this bug. ***

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--- Comment #45 from worms  ---
It's not only with slow adsl link, there is the same problem with fiber channel
connexion

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[Libreoffice-bugs] [Bug 103919] Mailmerge e-mail does not send all merged documents

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https://bugs.documentfoundation.org/show_bug.cgi?id=103919

Justin L  changed:

   What|Removed |Added

   See Also||https://bugs.documentfounda
   ||tion.org/show_bug.cgi?id=10
   ||6241

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[Libreoffice-bugs] [Bug 103919] Mailmerge e-mail does not send all merged documents

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https://bugs.documentfoundation.org/show_bug.cgi?id=103919

--- Comment #44 from ASSEMAT Didier  ---
Je suis obliger de rester à la version 4.4.52 qui est la dernière à fonctionner
pour lafinction publipostage.

Le problème est présent chez les personnes qui font un envoi avec des lignes
ADSL de petite vitesse.

Nous sommes nombreux habitants dans ces zones.

Ne nous abandonnez pas .
Merci

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--- Comment #43 from worms  ---
Hello

Happy new year  to libreoffice users 

are there any news about this bug, 
in the latest official version 5.3.7.2 always the same problem
it seems that in the new version 6 it's not solved

regards

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[Libreoffice-bugs] [Bug 103919] Mailmerge e-mail does not send all merged documents

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--- Comment #42 from John Talbut  ---
(In reply to worms from comment #41)
> Is there any patch for this bug
> currently , the only solution is to have an old version of libreoffice to
> run mail-merge

There is also your solution that you mentioned in comment #24, which is what I
have been using.  Out of an extra 22 dummy recipients, between 13 an 21 have
been sent.

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[Libreoffice-bugs] [Bug 103919] Mailmerge e-mail does not send all merged documents

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--- Comment #41 from worms  ---
Is there any patch for this bug
currently , the only solution is to have an old version of libreoffice to run
mail-merge

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[Libreoffice-bugs] [Bug 103919] Mailmerge e-mail does not send all merged documents

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--- Comment #40 from Alex Kempshall  ---
My previous post should have refereed to the comment that opened this bug and
not to the first comment.

Apologies.

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[Libreoffice-bugs] [Bug 103919] Mailmerge e-mail does not send all merged documents

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--- Comment #39 from Alex Kempshall  ---
(In reply to Cor Nous from comment #38)

The opening sentence in comment #1 from this bug report states

> When doing a Mail merge for a newsletter, not all mails are sent, although 
> the 
> wizard does create them all.

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--- Comment #38 from Cor Nouws  ---
(In reply to Alex Kempshall from comment #36)
> I submitted a patch for this bug on August 24th.
> 
> See https://gerrit.libreoffice.org/#/c/41519/
> 
> It is waiting code review.

Thanks!

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--- Comment #37 from Cor Nouws  ---
(In reply to Alex Kempshall from comment #35)
> (In reply to Cor Nous from comment #34)
> 
> > Messages with or without a document attached?
> 
> I'm sending just plain messages. No attachments.

This issue is about sending merged documents as attachment to the mails.

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--- Comment #36 from Alex Kempshall  ---
I submitted a patch for this bug on August 24th.

See https://gerrit.libreoffice.org/#/c/41519/

It is waiting code review.

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--- Comment #35 from Alex Kempshall  ---
(In reply to Cor Nous from comment #34)

> Messages with or without a document attached?

I'm sending just plain messages. No attachments.

The test data that I'm using can be found in #tdf106022

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--- Comment #34 from Cor Nouws  ---
(In reply to Alex Kempshall from comment #33)
> As I mentioned in comment 13
> 
> If I start an smtp server on my own machine and send the messages to

Messages with or without a document attached?

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[Libreoffice-bugs] [Bug 103919] Mailmerge e-mail does not send all merged documents

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--- Comment #33 from Alex Kempshall  ---
As I mentioned in comment 13

If I start an smtp server on my own machine and send the messages to localhost
I don't see this problem as the messages have got less distance to travel and
keep pace with the pre-processing.

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--- Comment #32 from worms  ---
has said before, current version of libreoffice, has a bug for sending mails
with Mail Merge Wizard
It stops to send mail as soon as all merge documents have been created,
currently the only solution I have found is to have 2 versions of libreoffice
the last one to  create documents
an older one (I have choosen V4.4) to do  Mail Merge Wizard

Regards

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--- Comment #31 from Cor Nouws  ---
(In reply to Cor Nouws from comment #30)

> - Start Wizard, do some steps, close the Wizard and click Send Emails on the
> tool bar.
> - I added a personal email address in BCC.
> 
>   > All email, 24 in this case, were properly sent.
> 
> So for me, in this set up, it works fine...

Ah, here I missed one thing (sorry!) It's not about sending just email, but
about sending merged documents by email.
Will do a test for that too..

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--- Comment #30 from Cor Nouws  ---
Hi,

(In reply to Alex Kempshall from comment #25)
> It's still in 
> 
> Version: 6.0.0.0.alpha0+
> Build ID: 1e3bd9bd15550033ae76012014d631b104ff2008

Yesterday I did a mail merge in Version: 6.0.0.0.alpha0+
Build ID: c84332184a5de3e4180514cf6e3282597ffe5dd6
CPU threads: 4; OS: Linux 4.10; UI render: default; VCL: gtk2; 
TinderBox: Linux-rpm_deb-x86_64@70-TDF, Branch:master, Time:
2017-08-24_17:44:14
Locale: nl-NL (nl_NL.UTF-8); Calc: group

- I have an ODB with a linked ODS.
- Start Writer document, open Database Window, add some fields
- Start Wizard, do some steps, close the Wizard and click Send Emails on the
tool bar.
- I added a personal email address in BCC.

  > All email, 24 in this case, were properly sent.

So for me, in this set up, it works fine...

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[Libreoffice-bugs] [Bug 103919] Mailmerge e-mail does not send all merged documents

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--- Comment #29 from Bill  ---
(In reply to Alex Kempshall from comment #28)
> MailMerge is supposed to work something like this
> 
> 1.
> the user starts and then completes the Tools->Mail Merge Wizard. Presses the
> "Finish" button to complete this process.
> 
> 2.
> the user starts the MailMerge process by clicking on the "E-Mail Messages"
> button on the MailMerge toolbar 
> 
> 3.
> the user is then presented with the "E-Mail merged document"  dialog which
> is then completed as required. When complete the user will press the "Send
> Documents" button. This sends the messages to a Dispatcher. 
> 
> 4.
> The "Mail Merge" message box will be presented and will close automatically
> after a short time.
> 
> 5.
> The "Send E-mail messages" dialog will be presented and will extract the
> messages from the Dispatcher .
>  
> 6.
> Once all the messages have been sent the "E-Mail merged document"  dialog is
> automatically closed.
> 
> 7.
> After all messages have been posted the "Send E-mail messages" dialog will
> close automatically.
> 
> Unfortunately it doesn't quite work like the above as when the "E-Mail
> merged document" dialog is closed automatically it also closes the "Send
> E-mail messages" dialog and the Dispatcher even though there are still
> messages to post! On my system the "Send E-mail messages" dialog closes
> after having sent, would you believe, 13 messages out of 63 expected.
> 
> I've had a couple of goes at fixing this. Though the fixes have worked for
> me. I failed to persuade the developers and Jenkins to let the fixes through.
> 
> I have another fix that again works for me. Though, I suspect that the
> automatic validation tool that the developers use will find some issue with
> it.

So glad the problem is receiving some attention at last! More strength to your
arm!

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[Libreoffice-bugs] [Bug 103919] Mailmerge e-mail does not send all merged documents

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--- Comment #28 from Alex Kempshall  ---
MailMerge is supposed to work something like this

1.
the user starts and then completes the Tools->Mail Merge Wizard. Presses the
"Finish" button to complete this process.

2.
the user starts the MailMerge process by clicking on the "E-Mail Messages"
button on the MailMerge toolbar 

3.
the user is then presented with the "E-Mail merged document"  dialog which is
then completed as required. When complete the user will press the "Send
Documents" button. This sends the messages to a Dispatcher. 

4.
The "Mail Merge" message box will be presented and will close automatically
after a short time.

5.
The "Send E-mail messages" dialog will be presented and will extract the
messages from the Dispatcher .

6.
Once all the messages have been sent the "E-Mail merged document"  dialog is
automatically closed.

7.
After all messages have been posted the "Send E-mail messages" dialog will
close automatically.

Unfortunately it doesn't quite work like the above as when the "E-Mail merged
document" dialog is closed automatically it also closes the "Send E-mail
messages" dialog and the Dispatcher even though there are still messages to
post! On my system the "Send E-mail messages" dialog closes after having sent,
would you believe, 13 messages out of 63 expected.

I've had a couple of goes at fixing this. Though the fixes have worked for me.
I failed to persuade the developers and Jenkins to let the fixes through.

I have another fix that again works for me. Though, I suspect that the
automatic validation tool that the developers use will find some issue with it.

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--- Comment #27 from Mamoth  ---
Hello.

I have a similar problem with LO 5.4.03 under Linux Mint 17.3, also originally
discussed here :
https://ask.libreoffice.org/en/question/124765/mail-merge-to-e-mail-only-sends-to-first-recipient/

I have been running tests with a list of 5 documents to produce from the .odt
basic document.
The Mail Merge tool produces all documents correctly when I choose to save them
as .odt. However, when choosing to send emails, only the first one is being
sent.
I have tried switching the order of the lines in my list of addresses, it is
always the same result : only the first document is being sent.

I tried with 2 different smtp servers, with the same result. I thought that
maybe it was the smtp servers blocking chained sendings but a test with the
Mail Merge extension of Thunderbird showed me the smtp server was not the
problem (using the same list of adresses).

So it really is LO stopping the email sendings after the first one.

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--- Comment #26 from Bill  ---
It is difficult to provide data for the duplication of problems with mail merge
as at least two files are needed (the intended recipients and the document to
be specialized) together with the mode of duplication. This is hard enough; but
it must be even more difficult for the person assigned to investigate the
problem. Perhaps a different approach is needed for resolving mail merge
problems.

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--- Comment #25 from Alex Kempshall  ---
Hello All

It's still in 

Version: 6.0.0.0.alpha0+
Build ID: 1e3bd9bd15550033ae76012014d631b104ff2008

The last patch I submitted got rejected by Jenkins. The only solution will be
to totally unravel the two dialogs which appear to be share a common class. 

Haven't had a look at in since April because of affairs of state, holidays and
year end.

I may have a small window of opportunity staring with the second week of
September.

I've only ever submitted a couple of patches to LibreOffice so I'm very new to
this.

Alex

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--- Comment #23 from Jeff Bennett  ---
Not a fix, but a (clumsy) workaround.  I found that if you add a bunch of fake
rows to your .ODS the mail-merge will hit all the real addresses before it
kills itself.  Essentially, if I want it to mail 20 (real) people, I added an
extra 20 rows that sent to "no-...@example.org" causing LO to create 40 total
documents.  It generally gets to mail#20 before dying.

Let's hope a real fix comes soon, but at least you can (sort-of) get mail-merge
to function.

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--- Comment #22 from KSN  ---
(In reply to Alex Kempshall from comment #20)
> I've been working from the developers advice and built another patch that
> addresses this problem.
> 
> Still in testing. It does send all messages using the mail merge wizard and
> also a macro using the mail merge API. So I'm happy with it so far.
> 
> I will submit it later this week.

Thanks very much.  Will make a big difference in our organisation where we send
out Payslips as PDF attachments to our employees every month.

Cheers and thanks once again!

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--- Comment #21 from Ferdi  ---
(In reply to Alex Kempshall from comment #20)
> I've been working from the developers advice and built another patch that
> addresses this problem.
> 
> Still in testing. It does send all messages using the mail merge wizard and
> also a macro using the mail merge API. So I'm happy with it so far.
> 
> I will submit it later this week.

I really appreciate your work. I am not a programmer. But when mailmerge works
like it ought to, will make sending my newsletters to their subscribers much
easier.

Much thanks in advance!

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[Libreoffice-bugs] [Bug 103919] Mailmerge e-mail does not send all merged documents

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https://bugs.documentfoundation.org/show_bug.cgi?id=103919

--- Comment #20 from Alex Kempshall  ---
I've been working from the developers advice and built another patch that
addresses this problem.

Still in testing. It does send all messages using the mail merge wizard and
also a macro using the mail merge API. So I'm happy with it so far.

I will submit it later this week.

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Jan-Marek Glogowski  changed:

   What|Removed |Added

   See Also||https://bugs.documentfounda
   ||tion.org/show_bug.cgi?id=10
   ||5288

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--- Comment #19 from Doug Hutcheson  ---
(In reply to Jeff Bennett from comment #17)
> I can confirm that this problem is still present in Version: 5.3.1.2
> Build ID: e80a0e0fd1875e1696614d24c32df0f95f03deb2
> CPU Threads: 8; OS Version: Windows 6.2; UI Render: default; Layout Engine:
> new; 

I seem to have hit this problem too, but have only today started to look at
email merge for the first time, so have been assuming it was my error.   "8-)

Version: 5.3.1.2
Build ID: e80a0e0fd1875e1696614d24c32df0f95f03deb2
CPU Threads: 8; OS Version: Linux 4.9; UI Render: default; VCL: gtk2; Layout
Engine: new; 
Locale: en-AU (en_AU.UTF-8); Calc: group

I have a test Calc sheet with 12 entries all using my email address and a test
Writer document with two merge fields and a little text.

I have set up Writer Mail Merge Email and it tests successfully, so I think
that much is working OK (it is set to use my ISP's mail that I use for normal
emails).

When I press the 'Send Documents' button, a small dialog pops up for a second
and it appears to count up to 12 before closing. Following this, another larger
dialog pops up and it seems to be saying the connection has been established
and is sending, but it closes before I can read any more.

The result so far has been out of each attempt at sending twelve messages, only
one email arrives in my inbox from my ISP.

>From the above I conclude 1) my settings are correct and 2) I am hitting the
exact bug described here.

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[Libreoffice-bugs] [Bug 103919] Mailmerge e-mail does not send all merged documents

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--- Comment #18 from Alex Kempshall  ---
I did submit a hack for this which was to simply take out the code that closed
the dialog. It got rejected because

"
Patch Set 2: Code-Review-2

Sure it fixes the problem, if the user keeps LO open long enough, but you won't
get any feedback _when_ that is. With this patch the MailDispatcher thread is
simply never stopped.
"

It's been suggested that -

"
The email progress dialog is created using
VclPtr pDlg =
VclPtr::Create(pButton, *xConfigItem);

And this dialog actually creates and keeps the mail dispatcher alive, as you
can see in struct SwSendMailDialog_Impl.

The main problem seems to be the last endDialog(pButton);, which you
removed. As the pDlg has the pButton as a parent, the destruction of the main
dialog also closes the progress dlg, which shuts down the dispatcher.

So a quick fix would probably be to make the SwSendMailDialog modal and execute
it before the endDialog. This should block closing the MM wizard. I don't know,
if it has a way to interact, but I guess it closes when all mails are send.

A better fix would be to change the parent of SwSendMailDialog to something
else, so it won't close on MM wizard close, and will still process the mails in
the background. So a user can still use LO while the emails are send, but
obviously is also able to close LO.
"

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[Libreoffice-bugs] [Bug 103919] Mailmerge e-mail does not send all merged documents

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https://bugs.documentfoundation.org/show_bug.cgi?id=103919

--- Comment #17 from Jeff Bennett  ---
I can confirm that this problem is still present in Version: 5.3.1.2
Build ID: e80a0e0fd1875e1696614d24c32df0f95f03deb2
CPU Threads: 8; OS Version: Windows 6.2; UI Render: default; Layout Engine:
new; 
Locale: en-US (en_US); Calc: group

It seems like it tracks "sent" and "created" and as soon as all the documents
are created, the dialog closes and no more emails are sent.  This results in
~half the expected emails actually being sent.  Some go out, some do not.

As a further annoyance, the dialog closes so it becomes impossible to see which
emails failed.

If the dialog just didn't auto close, I'm guessing all would be well.

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--- Comment #16 from Eric  ---
Hi,

I can confirm that this bug also happen on Ubuntu 16.04 , LO Version: 5.3.0.3
Build ID: 1:5.3.0~rc3-0ubuntu1~xenial1.1
Threads CPU : 12; Version de l'OS :Linux 4.4; UI Render : par défaut; VCL :
gtk2; Moteur de mise en page : nouveau; 
Locale : fr-FR (fr_FR.UTF-8); Calc: group


I've turned on debug in mailmerge.py, and it sends the first email and not the
others.

Here is the log  :

PyMailServiceProvider init
PyMailServiceProvider create with 
PyMailSMTPService init
python version is: 3.5.2 (default, Nov 17 2016, 17:05:23) 
[GCC 5.4.0 20160609]
PyMailSMTPService getSupportedConnectionTypes
PyMailSMTPService connect
ServerName: relay.dommel.be
Port: 25
False
Timeout: 
ConnectionType: Insecure
PyMailSMTPService isConnected
PyMailSMTPService sendMailMessage
PyMailSMTPService subject: test
PyMailSMTPService from:  Eric Bechet
PyMailSMTPService from:  ...@yyy.com
PyMailSMTPService send to: ('b...@email.com',)
PyMailSMTPService flavors len: 1
PyMailSMTPService mimetype is: text/plain; charset=UTF-8; format=flowed
('PyMailSMTPService recipients are: ', dict_keys(['b...@email.com']))
send: 'ehlo [127.0.1.1]\r\n'
reply: b'250-amber.schedom-europe.net\r\n'
reply: b'250-STARTTLS\r\n'
reply: b'250-PIPELINING\r\n'
reply: b'250 8BITMIME\r\n'
reply: retcode (250); Msg:
b'amber.schedom-europe.net\nSTARTTLS\nPIPELINING\n8BITMIME'
send: 'mail FROM:\r\n'
reply: b'250 ok\r\n'
reply: retcode (250); Msg: b'ok'
send: 'rcpt TO:\r\n'
reply: b'250 ok\r\n'
reply: retcode (250); Msg: b'ok'
send: 'data\r\n'
reply: b'354 go ahead\r\n'
reply: retcode (354); Msg: b'go ahead'
data: (354, b'go ahead')
send: b'MIME-Version: 1.0\r\nContent-Type: text/plain;
charset="utf-8"\r\nContent-Transfer-Encoding: quoted-printable\r\nSubject:
test\r\nFrom: =?utf-8?q?Eric_Bechet?= \r\nTo:
b...@email.com\r\nX-Mailer: LibreOffice 5.3 via Caolan\'s mailmerge
component\r\nDate: Sat, 18 Feb 2017 20:39:13 +0100\r\n\r\n=EF=BB=BFBonjour Eric
B=C3=A9chet, habitant Montr=C3=A9al.Votre courriel es=\r\nt dsf...@fff.be\r\n  
 =20\r\nHello\r\n\r\n\r\n.\r\n'
PyMailSMTPService isConnected
PyMailSMTPService disconnect
send: 'quit\r\n'
reply: b'250 ok 1487446761 qp 25915\r\n'
reply: retcode (250); Msg: b'ok 1487446761 qp 25915'
data: (250, b'ok 1487446761 qp 25915')
reply: b'221 amber.schedom-europe.net\r\n'
reply: retcode (221); Msg: b'amber.schedom-europe.net'

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[Libreoffice-bugs] [Bug 103919] Mailmerge e-mail does not send all merged documents

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https://bugs.documentfoundation.org/show_bug.cgi?id=103919

Aleksander Kelšin  changed:

   What|Removed |Added

 CC||aleksander.kel...@108.si

--- Comment #15 from Aleksander Kelšin  ---
This bug has been around for a while. That's why I keept 5.1.* for now. Today I
tried 5.2.5.1 and e-mail is sent just for one record, while other functions
(Edit Individual Documents, Save Merged Document and Print Merged Documents)
work fine.

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--- Comment #14 from Ferdi  ---
Thank you Alex! Great work.

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--- Comment #13 from Alex Kempshall  ---
The problem appears to be with latency in combination with monitoring the wrong
variable.

Currently If I send 63 messages to smtp.gmail.com, Libreoffice gives the
appearance of struggling to keep up. It appears to pre-process all the batch of
63 messages quite quickly. In parallel with the pre-processing it sends
processed messages to the smtp server this is done at a slow pace. Once it's
pre-processed all 63 messages it doesn't wait until all the messages have been
sent but just closes the dialog stopping Libreoffice from sending any more
messages to smtp.gmail.com. Hence the problem.


If I start an smtp server on my own machine and send the messages to localhost
I don't see this problem as the messages have got less distance to travel and
keep pace with the pre-processing.

In the past up to and including LO 5.1 the progress dialog was always kept open
and had to be closed manually. I have tested a patch that will revert to that
behavior. I will submit it to gerret during the week commencing Monday 2nd
January 2017.

Alex

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--- Comment #12 from Alex Kempshall  ---
Created attachment 129628
  --> https://bugs.documentfoundation.org/attachment.cgi?id=129628=edit
A hack to maybe fix this bug

I would in no way suggest putting sleeps in to solve this bug. This diff is a
suggestion to the developers as to where the problem may be. 

I have tested this on Lubuntu 14.04 LTS, Slackware 14.2 64bit and Slackware
14.2 32bit all using freshly compiled 5.4.0.0.alpha0+

Alex

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--- Comment #11 from Alex Kempshall  ---
I've had this problem. I have a test database with 3 records, only one of them
ever gets through.

This is on 5.4.0.0.alpha0+.

I have amended sw/source/ui/dbui/mmoutputtypepage.cxx to put two sleeps in and
I now get all 3 messages sent.

Not tried it with more than 3 messages. I shall attach a git diff with my
changes.

Hope this helps a developer.

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Buovjaga  changed:

   What|Removed |Added

   Priority|medium  |high
   Severity|normal  |major

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--- Comment #10 from Ferry Toth  ---
I just tried using LibO 5.2.3.2 (aka fresh) from the Libreoffice PPA. I haven't
yet polled the receivers but I'm pretty sure the problem still happened.
Just before the sending dialog closed I saw the counter reaching 97 with about
half of that actually transferred.

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Cor Nouws  changed:

   What|Removed |Added

   See Also||https://bugs.documentfounda
   ||tion.org/show_bug.cgi?id=10
   ||3375

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Cor Nouws  changed:

   What|Removed |Added

   Keywords||bibisectRequest, regression
 CC||c...@nouenoff.nl

--- Comment #9 from Cor Nouws  ---
I have seen the same problem yesterday in 5.2.x

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Buovjaga  changed:

   What|Removed |Added

 Blocks||102998


Referenced Bugs:

https://bugs.documentfoundation.org/show_bug.cgi?id=102998
[Bug 102998] [META] Mail merge bugs and enhancements
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Ferry Toth  changed:

   What|Removed |Added

 Status|UNCONFIRMED |NEW
 Ever confirmed|0   |1

--- Comment #8 from Ferry Toth  ---
I am confirming this for LibO 5.2.2.2 on Ubuntu. I regularly send ~ 80 html
formatted messages. 

After upgrading to Ubuntu 16.10 I am getting complaints of people not receiving
them. The dialog counts to about 80, making me think that all have actually
been sent. A poll among the receivers shows only about half were received.

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Ferdi  changed:

   What|Removed |Added

 Status|NEEDINFO|UNCONFIRMED
 Ever confirmed|1   |0

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--- Comment #7 from Ferdi  ---
I installed the latest beta and got it running.
Unfortunately I cannot test this problem because in this version it will not
connect to any mailserver at all. I find it impossible to sent any mail.

I am using exactly the same settings that work in 5.2.2 but they do not work in
5.3.0

Also tried other smtp servers that I have access to, no luck they all fail with
the message below:

LibreOfficeDev could not connect to the outgoing mail server. Check your
system's settings and the settings in LibreOfficeDev. Check the server name,
the port and the secure connections settings
--
: unknown encoding: idna, traceback follows
  File
"/home/ferdi/Downloads/LibreOfficeDev_5.3.0.0.beta1_Linux_x86-64_deb/DEBS/Install/opt/libreofficedev5.3/program/mailmerge.py",
line 106, in connect
self.server = smtplib.SMTP(server, port,timeout=tout)
  File
"/home/ferdi/Downloads/LibreOfficeDev_5.3.0.0.beta1_Linux_x86-64_deb/DEBS/Install/opt/libreofficedev5.3/program/python-core-3.5.0/lib/smtplib.py",
line 251, in __init__
(code, msg) = self.connect(host, port)
  File
"/home/ferdi/Downloads/LibreOfficeDev_5.3.0.0.beta1_Linux_x86-64_deb/DEBS/Install/opt/libreofficedev5.3/program/python-core-3.5.0/lib/smtplib.py",
line 335, in connect
self.sock = self._get_socket(host, port, self.timeout)
  File
"/home/ferdi/Downloads/LibreOfficeDev_5.3.0.0.beta1_Linux_x86-64_deb/DEBS/Install/opt/libreofficedev5.3/program/python-core-3.5.0/lib/smtplib.py",
line 306, in _get_socket
self.source_address)
  File
"/home/ferdi/Downloads/LibreOfficeDev_5.3.0.0.beta1_Linux_x86-64_deb/DEBS/Install/opt/libreofficedev5.3/program/python-core-3.5.0/lib/socket.py",
line 689, in create_connection
for res in getaddrinfo(host, port, 0, SOCK_STREAM):
  File
"/home/ferdi/Downloads/LibreOfficeDev_5.3.0.0.beta1_Linux_x86-64_deb/DEBS/Install/opt/libreofficedev5.3/program/python-core-3.5.0/lib/socket.py",
line 728, in getaddrinfo
for res in _socket.getaddrinfo(host, port, family, type, proto, flags):

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--- Comment #6 from Ferdi  ---
Thanks for the reply, I had a little holiday, so could not test this yet. Will
download and install 5.3.0 beta and test with that. I'll post results here.

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Buovjaga  changed:

   What|Removed |Added

 Status|UNCONFIRMED |NEEDINFO
 CC||todven...@suomi24.fi
 Ever confirmed|0   |1

--- Comment #5 from Buovjaga  ---
Could you try with 5.3 beta1?

https://wiki.documentfoundation.org/Installing_in_parallel/Linux
http://dev-builds.libreoffice.org/pre-releases/deb/x86_64/LibreOfficeDev_5.3.0.0.beta1_Linux_x86-64_deb.tar.gz

Set to NEEDINFO.
Change back to UNCONFIRMED, if the problem persists. Change to RESOLVED
WORKSFORME, if the problem went away.

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--- Comment #4 from Ferdi  ---
Created attachment 128909
  --> https://bugs.documentfoundation.org/attachment.cgi?id=128909=edit
Mailmerge window showing difference in sent documents vs. total number of
documents

Mailmerge stops when total number of documents is reached, should be when
number of sent documents equals the total number of documents.
Now only about half of the total number gets sent.

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--- Comment #3 from Ferdi  ---
(In reply to Ferdi from comment #2)
> Just sent out an mailmerge with 130 e-mail adresses. roughly half get sent.
> When looking at the dialog showing the progress it displays the text
> "Sending paused" constantly.
> There is a counter in the dialog, counting the number of documents and the
> number that are sent. When the number of documents counter has reached the
> total number of documents in the mailmerge, the dialog closes and presumably
> sending stops. The number of documents sent counter never reaches the total
> number of documents.

After carefully looking the above seems to be occurring every time.
The mailmerge should not end when the total number of documents is reached, but
when the total number of documents has been sent!
I attached a screenshot, to show the counter and how the number of sent
documents are different from the total number of documents.

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--- Comment #2 from Ferdi  ---
Just sent out an mailmerge with 130 e-mail adresses. roughly half get sent.
When looking at the dialog showing the progress it displays the text "Sending
paused" constantly.
There is a counter in the dialog, counting the number of documents and the
number that are sent. When the number of documents counter has reached the
total number of documents in the mailmerge, the dialog closes and presumably
sending stops. The number of documents sent counter never reaches the total
number of documents.

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https://bugs.documentfoundation.org/show_bug.cgi?id=103919

--- Comment #1 from Ferdi  ---
Did some more testing, when e-mailing as ODF document, I get only 5 out of ten
mails. The order they arrive is also the same every time.
document 1 comes first, then 5, 4, 3, 2, 6 to 10 never get sent.
unfortunately the window that is shown during sending remains to short on
screen to be able to read it The numbering on it in the short glimpse that it
is seen seems odd though.
Sending as pdf is even worse, only 3 out of 10 mails are sent.
But now when sending HTML, 9 out of 10 get sent.And they are sent in very
random order.
This is not very consistent behaviour. In this manner I can just as well send
them all manually. And I intent to sent several hundred to all the people that
have an subscription to my newsletter so that would be very inconvenient.

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