[Libreoffice-bugs] [Bug 106037] Libreoffice crash when LAN connected. Simple single PC installation, without Samba, without network drives.

2017-05-30 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=106037

--- Comment #8 from matthewn...@yahoo.co.uk ---
After ten days trouble free, the LO Calc did freeze the PC, immediately after
three clicks on the new Lenovo mouse scroll wheel.  Only once.  It may all
depend on whether the calc has graphics.  It's difficult to trap this
precisely, yet there's an impression that new files with only numbers and text
seem to be invulnerable to this problem.

Overall, it seems the original LAN symptom is only an indication, yet it's
always mouse wheel activity that builds up a pressure on the software, perhaps
worse because the graphics are at 4K ultraHD.  However, graphical presentation
seems flawless.  Occasionally there are small ticks and lines in black which
are wiped as soon as scrolled off the working screen area.

The difference between the Microsoft Wheel mouse and Lenovo is extreme.  I have
also put all radiating devices away (as far as possible) like mobile
telephones.  The two mice are certified CE against interference, but you never
know.

Does the bug title remain the same (LAN symptom) or does it change (to Mouse
scroll cause)?

Matthew

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[Libreoffice-bugs] [Bug 106037] Libreoffice crash when LAN connected. Simple single PC installation, without Samba, without network drives.

2017-05-28 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=106037

Aron Budea  changed:

   What|Removed |Added

 Status|REOPENED|UNCONFIRMED
 Blocks||104742
 Ever confirmed|1   |0


Referenced Bugs:

https://bugs.documentfoundation.org/show_bug.cgi?id=104742
[Bug 104742] [META] Bugs that involve networks
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[Libreoffice-bugs] [Bug 106037] Libreoffice crash when LAN connected. Simple single PC installation, without Samba, without network drives.

2017-05-16 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=106037

matthewn...@yahoo.co.uk changed:

   What|Removed |Added

 Status|RESOLVED|REOPENED
 Resolution|WORKSFORME  |---

--- Comment #7 from matthewn...@yahoo.co.uk ---
Hello, something new learnt

Starting new cancer research analyses, the problem returns, the same as before,
freezing LO Calc and Linux -reboot required.  The recovery process works very
well (needed about five to ten times per day whether the document is 1.7 or up
to 8.3 Mbytes). Light Ubuntu offers version 5.3.3.2 build
1:5.3.3~rc2-0ubuntu0.16.04.1~lo0.  Upgrade done, same effects.  This machine is
Linux only.  All other software (navigators, pdf viewers etc) stay stable.

The problem seemed to be induced by data entry with much scrolling.  The Calc
sheets are on an UHD 4k monitor with much copy from .csv, then paste then
sorting.  The lockup freeze doesn't always occur during the wheel mouse scroll,
nor specifically when using scrollbar.  It can happen when entering data too. 
However it seems to be always after intense mouse wheel movement during the
previous ten minutes, as if a corruption has occurred that will, sooner or
later, manifest in a different way (cumulative).  

The mouse is an apparently ordinary, most simple Microsoft Wheel mouse Optical
USB.  Linux is with parameters for pointer speed, yet not for scroll wheel.
Forums mention problems in the past for dual-boot systems and
unplugging-plugging such pointers to escape mouse freezing (rather than
software crashes).

The test here is to get on with the research using a Lenovo optical wheel USB
mouse with a cranky heavy wheel ratchet.  Immediate relief, zero crashes, day
after day since one week.  Computer left running all hours to see if something
accumulates.  No problem.

LibreOffice calc seems to be uniquely vulnerable to parsing (some) wheel mouse
accelerations or how Linux handles it includes passing on errors or a working
area buffer overflows.  It were preferable to use a Linux "certified" mouse,
yet as far as I know only Roccat products have received attention with drivers
written by a volunteer.

It may, only may be a Microsoft interpretation in the mouse itself, yet I doubt
it.  It seems to be possibly more authentic about the user command in click
rate terms, LO Calc unable to realise it on screen.   The files are typically
300 rows, 100 columns per sheet. The Lenovo product makes a helluvah noise but
works perfectly.  

I reopen the bug because anyone with any new product (UHD screen or not) may
fall into the pit.  I feel it's up to software to buffer and self-protect
rather than ban certain hardware.  Everything's well here, yet dual-boot users
may not agree.

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[Libreoffice-bugs] [Bug 106037] Libreoffice crash when LAN connected. Simple single PC installation, without Samba, without network drives.

2017-02-17 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=106037

Julien Nabet  changed:

   What|Removed |Added

 Status|NEEDINFO|RESOLVED
 Resolution|--- |WORKSFORME

--- Comment #6 from Julien Nabet  ---
Let's put this one to WFM.

Matthew: don't hesitate to reopen this tracker if you still reproduce the
problem.

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[Libreoffice-bugs] [Bug 106037] Libreoffice crash when LAN connected. Simple single PC installation, without Samba, without network drives.

2017-02-17 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=106037

--- Comment #5 from matthewn...@yahoo.co.uk ---
Thankyou, to advise anyone to do horodating (anyone else reading here - please
do).  You're right, I do already, about every move or column modification.  The
disk is a huge SSD with two USB memory sticks.  It's quite useful actually, to
learn to be so prudent.  A very detailled work journal indeed!

First thing I noticed today about 5.3.0 after 10 seconds was that the file save
icon no longer changes from the floppy diskette symbol to green arrow down when
clicked and finished.  My routine is to use "save as" menu to give a new
datehourminute but I used to click that icon every five minutes as well because
it was blue again.  A user tick rather than trick. I solemnly swear I will read
and learn all about autosave in an attempt to understand it.

Matthew

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[Libreoffice-bugs] [Bug 106037] Libreoffice crash when LAN connected. Simple single PC installation, without Samba, without network drives.

2017-02-17 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=106037

--- Comment #4 from Julien Nabet  ---
It's a good start! :-)
Another piece of advice (but perhaps you already do this), do a backup of your
files with horodating before changing them ; it may help.

eg: research.ods
research_20170217.ods
Keep at least the 2 or 3 last backup of a file just to be sure.
Of course, make copies of your backup files on network or on an usb key, just
in case (hard disk may crash sometimes)

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[Libreoffice-bugs] [Bug 106037] Libreoffice crash when LAN connected. Simple single PC installation, without Samba, without network drives.

2017-02-17 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=106037

matthewn...@yahoo.co.uk changed:

   What|Removed |Added

 CC||matthewn...@yahoo.co.uk

--- Comment #3 from matthewn...@yahoo.co.uk ---
Thankyou for the advice;  

First change. System upgraded, kernel 4.4.0, glibc, freetype 2.6.1, GTK 3.18.9, 
Second change. Then using ppa for LibreOffice fresh - which visited glib again.
 Seems Light Ubuntu supports all dependencies.
LO is now at 5.3.0 Build ID: 1:5.3.0~rc3-0ubuntu1~xenial1.1

LAN cable reconnected and machine in use.
Eight hours continuous use.  No problems at all.

Testing should show the effect within four days or so at this work rate; it's
more thinking than doing at this stage.  If a problem occurs with 5.3.0, I'll
do all that's possible with backtrace, bearing in mind that the mouse and
keyboard were unusable before, log files only.

I'll revisit a few previous studies too, much larger files, to see what
happens, noting the Status or replying to you.


best regards from France
Matthew Walker

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[Libreoffice-bugs] [Bug 106037] Libreoffice crash when LAN connected. Simple single PC installation, without Samba, without network drives.

2017-02-16 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=106037

Julien Nabet  changed:

   What|Removed |Added

   Keywords||wantBacktrace
 CC||serval2...@yahoo.fr

--- Comment #2 from Julien Nabet  ---
I don't know "light Ubuntu" but you may declare LO ppa repository (see
https://launchpad.net/~libreoffice/+archive/ubuntu/ppa) and give a try to a
more recent version.

It may be useful to retrieve a backtrace (see
https://wiki.documentfoundation.org/QA/BugReport/Debug_Information#GNU.2FLinux:_How_to_get_a_backtrace)

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[Libreoffice-bugs] [Bug 106037] Libreoffice crash when LAN connected. Simple single PC installation, without Samba, without network drives.

2017-02-16 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=106037

Xisco Faulí  changed:

   What|Removed |Added

 Status|UNCONFIRMED |NEEDINFO
 CC||xiscofa...@libreoffice.org
 Ever confirmed|0   |1

--- Comment #1 from Xisco Faulí  ---
it seems you're using an old version of LibreOffice.
Could you please try to reproduce it with the latest version of LibreOffice
from https://www.libreoffice.org/download/libreoffice-fresh/ ?
I have set the bug's status to 'NEEDINFO'. Please change it back to
'UNCONFIRMED' if the bug is still present in the latest version.

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