[Libreoffice-bugs] [Bug 115476] LibreOffice Crash after login if quickstarter is enabled and Use Open GL disabled

2022-12-14 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=115476

--- Comment #20 from QA Administrators  ---
Dear Kevin W. Gagel,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp

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[Libreoffice-bugs] [Bug 115476] LibreOffice Crash after login if quickstarter is enabled and Use Open GL disabled

2022-11-13 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=115476

--- Comment #19 from QA Administrators  ---
Dear Kevin W. Gagel,

This bug has been in NEEDINFO status with no change for at least
6 months. Please provide the requested information as soon as
possible and mark the bug as UNCONFIRMED. Due to regular bug
tracker maintenance, if the bug is still in NEEDINFO status with
no change in 30 days the QA team will close the bug as INSUFFICIENTDATA
due to lack of needed information.

For more information about our NEEDINFO policy please read the
wiki located here:
https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO

If you have already provided the requested information, please
mark the bug as UNCONFIRMED so that the QA team knows that the
bug is ready to be confirmed.

Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

MassPing-NeedInfo-Ping

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[Libreoffice-bugs] [Bug 115476] LibreOffice Crash after login if quickstarter is enabled and Use Open GL disabled

2022-05-17 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=115476

Timur  changed:

   What|Removed |Added

 Status|NEW |NEEDINFO

--- Comment #18 from Timur  ---
Nobody could confirm. I set Needinfo for a reporter to see if it happens Still
or maybe resolved with a Bug 141769 that was fixed in 7.1.5.

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[Libreoffice-bugs] [Bug 115476] LibreOffice Crash after login if quickstarter is enabled and Use Open GL disabled

2022-05-16 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=115476

--- Comment #17 from QA Administrators  ---
Dear Kevin W. Gagel,

To make sure we're focusing on the bugs that affect our users today,
LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed
bugs which have not been touched for over a year.

There have been thousands of bug fixes and commits since anyone checked on this
bug report. During that time, it's possible that the bug has been fixed, or the
details of the problem have changed. We'd really appreciate your help in
getting confirmation that the bug is still present.

If you have time, please do the following:

Test to see if the bug is still present with the latest version of LibreOffice
from https://www.libreoffice.org/download/

If the bug is present, please leave a comment that includes the information
from Help - About LibreOffice.

If the bug is NOT present, please set the bug's Status field to
RESOLVED-WORKSFORME and leave a comment that includes the information from Help
- About LibreOffice.

Please DO NOT

Update the version field
Reply via email (please reply directly on the bug tracker)
Set the bug's Status field to RESOLVED - FIXED (this status has a particular
meaning that is not 
appropriate in this case)


If you want to do more to help you can test to see if your issue is a
REGRESSION. To do so:
1. Download and install oldest version of LibreOffice (usually 3.3 unless your
bug pertains to a feature added after 3.3) from
https://downloadarchive.documentfoundation.org/libreoffice/old/

2. Test your bug
3. Leave a comment with your results.
4a. If the bug was present with 3.3 - set version to 'inherited from OOo';
4b. If the bug was not present in 3.3 - add 'regression' to keyword


Feel free to come ask questions or to say hello in our QA chat:
https://web.libera.chat/?settings=#libreoffice-qa

Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

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[Libreoffice-bugs] [Bug 115476] LibreOffice Crash after login if quickstarter is enabled and Use Open GL disabled

2020-05-16 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=115476

Telesto  changed:

   What|Removed |Added

 Blocks||133092


Referenced Bugs:

https://bugs.documentfoundation.org/show_bug.cgi?id=133092
[Bug 133092] [META] Crash bugs
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[Libreoffice-bugs] [Bug 115476] LibreOffice Crash after login if quickstarter is enabled and Use Open GL disabled

2019-10-03 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=115476

--- Comment #16 from QA Administrators  ---
Dear Kevin W. Gagel,

To make sure we're focusing on the bugs that affect our users today,
LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed
bugs which have not been touched for over a year.

There have been thousands of bug fixes and commits since anyone checked on this
bug report. During that time, it's possible that the bug has been fixed, or the
details of the problem have changed. We'd really appreciate your help in
getting confirmation that the bug is still present.

If you have time, please do the following:

Test to see if the bug is still present with the latest version of LibreOffice
from https://www.libreoffice.org/download/

If the bug is present, please leave a comment that includes the information
from Help - About LibreOffice.

If the bug is NOT present, please set the bug's Status field to
RESOLVED-WORKSFORME and leave a comment that includes the information from Help
- About LibreOffice.

Please DO NOT

Update the version field
Reply via email (please reply directly on the bug tracker)
Set the bug's Status field to RESOLVED - FIXED (this status has a particular
meaning that is not 
appropriate in this case)


If you want to do more to help you can test to see if your issue is a
REGRESSION. To do so:
1. Download and install oldest version of LibreOffice (usually 3.3 unless your
bug pertains to a feature added after 3.3) from
http://downloadarchive.documentfoundation.org/libreoffice/old/

2. Test your bug
3. Leave a comment with your results.
4a. If the bug was present with 3.3 - set version to 'inherited from OOo';
4b. If the bug was not present in 3.3 - add 'regression' to keyword


Feel free to come ask questions or to say hello in our QA chat:
https://kiwiirc.com/nextclient/irc.freenode.net/#libreoffice-qa

Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

MassPing-UntouchedBug

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[Libreoffice-bugs] [Bug 115476] LibreOffice Crash after login if quickstarter is enabled and Use Open GL disabled

2018-10-03 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=115476

--- Comment #15 from Falcon Marly  ---
There is nothing conflict between quickstarter is enabled and Use Open GL
disabled. You should check the proper setting of them. if you are not able to
do so. Then you may take help from link 
https://www.windowstechnicalsupportnumbers.com/ It is very helpful for libre
office problem. I have also taken many time help from them for a various
problem like outlook login problem and libre office issue.

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[Libreoffice-bugs] [Bug 115476] LibreOffice Crash after login if quickstarter is enabled and Use Open GL disabled

2018-02-23 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=115476

V Stuart Foote  changed:

   What|Removed |Added

 CC||vstuart.fo...@utsa.edu
   See Also|https://bugs.documentfounda |
   |tion.org/show_bug.cgi?id=11 |
   |5764,   |
   |https://bugs.documentfounda |
   |tion.org/show_bug.cgi?id=11 |
   |5420|

--- Comment #14 from V Stuart Foote  ---
Completely different issue than bug 115420 and dupes -- removing.

With original STR and quickstart & OpenGL configuration, could really use a
crashreport via BreakPad automated reporting. Or it may be necessary for OP to
attach the soffice.bin process to a WinDbg 64 session with Symbol File path
pointing back to LO servers, and catch a "~* kp" stacktrace at crash.

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[Libreoffice-bugs] [Bug 115476] LibreOffice Crash after login if quickstarter is enabled and Use Open GL disabled

2018-02-21 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=115476

Telesto  changed:

   What|Removed |Added

   See Also||https://bugs.documentfounda
   ||tion.org/show_bug.cgi?id=11
   ||5420

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[Libreoffice-bugs] [Bug 115476] LibreOffice Crash after login if quickstarter is enabled and Use Open GL disabled

2018-02-18 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=115476

Telesto  changed:

   What|Removed |Added

   See Also||https://bugs.documentfounda
   ||tion.org/show_bug.cgi?id=11
   ||5764

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[Libreoffice-bugs] [Bug 115476] LibreOffice Crash after login if quickstarter is enabled and Use Open GL disabled

2018-02-13 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=115476

Xisco Faulí  changed:

   What|Removed |Added

   Priority|highest |high

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[Libreoffice-bugs] [Bug 115476] LibreOffice Crash after login if quickstarter is enabled and Use Open GL disabled

2018-02-13 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=115476

Timur  changed:

   What|Removed |Added

Summary|LibreOffice Crash after |LibreOffice Crash after
   |login if quickstarter is|login if quickstarter is
   |enabled |enabled and Use Open GL
   ||disabled

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[Libreoffice-bugs] [Bug 115476] LibreOffice Crash after login if quickstarter is enabled

2018-02-12 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=115476

--- Comment #13 from Kevin W. Gagel  ---
I have not seen the error since turning on the Use Open GL setting.

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[Libreoffice-bugs] [Bug 115476] LibreOffice Crash after login if quickstarter is enabled

2018-02-08 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=115476

--- Comment #12 from Kevin W. Gagel  ---
I checked the "Use Open GL..." setting. It was off (unchecked). I added check
to it and restarted LibreOffice.

Oddly the error message did not show up today after I turned the computer on
and logged in. I'll see how this goes and if it makes a difference or not.

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[Libreoffice-bugs] [Bug 115476] LibreOffice Crash after login if quickstarter is enabled

2018-02-08 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=115476

Buovjaga  changed:

   What|Removed |Added

 Blocks||111928
Summary|LibreOffice Crash after |LibreOffice Crash after
   |login   |login if quickstarter is
   ||enabled

--- Comment #11 from Buovjaga  ---
(In reply to Kevin W. Gagel from comment #9)
> Created attachment 139684 [details]
> Eventlog details of crash
> 
> Here are the evenlog details regarding the pop up error message.

The faulting module is ucrtbase.dll. About the dll it is said "It's a critical
part of Windows and without it being present no dynamically linked programs
compiled with Visual Studio 2015 or later will run (they will crash instead)"

Kevin: did you check the OGL setting? Tools - Options - LibreOffice - View -
Use OpenGL for all rendering


Referenced Bugs:

https://bugs.documentfoundation.org/show_bug.cgi?id=111928
[Bug 111928] [META] Quickstarter-related issues
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[Libreoffice-bugs] [Bug 115476] LibreOffice Crash after login

2018-02-07 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=115476

--- Comment #10 from Kevin W. Gagel  ---
Created attachment 139685
  --> https://bugs.documentfoundation.org/attachment.cgi?id=139685=edit
GL Report

A comment asked about Open GL so I downloaded the app and included this report.

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[Libreoffice-bugs] [Bug 115476] LibreOffice Crash after login

2018-02-07 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=115476

--- Comment #9 from Kevin W. Gagel  ---
Created attachment 139684
  --> https://bugs.documentfoundation.org/attachment.cgi?id=139684=edit
Eventlog details of crash

Here are the evenlog details regarding the pop up error message.

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[Libreoffice-bugs] [Bug 115476] LibreOffice Crash after login

2018-02-07 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=115476

--- Comment #8 from Kevin W. Gagel  ---
Created attachment 139683
  --> https://bugs.documentfoundation.org/attachment.cgi?id=139683=edit
Shows the error message pop up.

Started the computer today and logged into windows. After a few minutes of up
time this error message popped up.

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[Libreoffice-bugs] [Bug 115476] LibreOffice Crash after login

2018-02-07 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=115476

--- Comment #7 from Kevin W. Gagel  ---
(In reply to Buovjaga from comment #3)
> Kevin: it does not crash, if you disable quickstarter?

Well, it wouldn't if quickstarter were disabled. It seems to be crashing from
quickstarter - or more accurately it appears to be quickstarter that is
crashing. I just logged into my computer and was eventually greeted with
another error message. I'll try to figure out where the logs are and where I
can upload them here to add to this.

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[Libreoffice-bugs] [Bug 115476] LibreOffice Crash after login

2018-02-06 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=115476

Timur  changed:

   What|Removed |Added

   Priority|medium  |highest
Version|6.0.0.3 release |5.2.0.4 release
   Severity|normal  |major

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[Libreoffice-bugs] [Bug 115476] LibreOffice Crash after login

2018-02-06 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=115476

--- Comment #6 from Xisco Faulí  ---
(In reply to Buovjaga from comment #3)
> Kevin: it does not crash, if you disable quickstarter?

OTOH, does it crash if OpenGL is disabled ? ->
https://wiki.documentfoundation.org/OpenGL

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[Libreoffice-bugs] [Bug 115476] LibreOffice Crash after login

2018-02-06 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=115476

Timur  changed:

   What|Removed |Added

 Status|UNCONFIRMED |NEW
 Ever confirmed|0   |1

--- Comment #5 from Timur  ---
http://crashreport.libreoffice.org/stats/signature/google_breakpad::ExceptionHandler::HandlePureVirtualCall%28%29
shows 22585 crash reports in Windowd x64, last being 6.0.0.3. And this is the
only bug reported. So I'll confirm, regardless we don't have steps.

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[Libreoffice-bugs] [Bug 115476] LibreOffice Crash after login

2018-02-06 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=115476

--- Comment #4 from Driss  ---
not reproduced on Win 7 64bit

Version: 6.0.0.3

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[Libreoffice-bugs] [Bug 115476] LibreOffice Crash after login

2018-02-06 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=115476

--- Comment #3 from Buovjaga  ---
Kevin: it does not crash, if you disable quickstarter?

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[Libreoffice-bugs] [Bug 115476] LibreOffice Crash after login

2018-02-06 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=115476

--- Comment #2 from kompilainenn <79045_79...@mail.ru> ---
don't repro on Windows 7 32 bit

Version: 6.0.0.2
Build ID: 06b618bb6f431d27fd2def25aa19c833e29b61cd
CPU threads: 4; OS: Windows 6.1; UI render: default; 
Locale: ru-RU (ru_RU); Calc: group

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[Libreoffice-bugs] [Bug 115476] LibreOffice Crash after login

2018-02-06 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=115476

Buovjaga  changed:

   What|Removed |Added

 CC||todven...@suomi24.fi

--- Comment #1 from Buovjaga  ---
Not reproduced with quickstarter.

Win 10 64-bit
Version: 6.0.0.3 (x64)
Build ID: 64a0f66915f38c6217de274f0aa8e15618924765
CPU threads: 4; OS: Windows 10.0; UI render: default; 
Locale: fi-FI (fi_FI); Calc: group

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[Libreoffice-bugs] [Bug 115476] LibreOffice Crash after login

2018-02-06 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=115476

Xisco Faulí  changed:

   What|Removed |Added

 CC||xiscofa...@libreoffice.org
Crash report or|crashreport.libreoffice.org |["google_breakpad::Exceptio
crash signature|/stats/crash_details/2be62e |nHandler::HandlePureVirtual
   |1f-5a50-4098-93f7-8cd389961 |Call()"]
   |802 |

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[Libreoffice-bugs] [Bug 115476] LibreOffice Crash after login

2018-02-05 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=115476

Kevin W. Gagel  changed:

   What|Removed |Added

URL|crashreport.libreoffice.org |
   |/stats/crash_details/2be62e |
   |1f-5a50-4098-93f7-8cd389961 |
   |802 |

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[Libreoffice-bugs] [Bug 115476] LibreOffice Crash after login

2018-02-05 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=115476

Kevin W. Gagel  changed:

   What|Removed |Added

Crash report or||crashreport.libreoffice.org
crash signature||/stats/crash_details/2be62e
   ||1f-5a50-4098-93f7-8cd389961
   ||802

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[Libreoffice-bugs] [Bug 115476] LibreOffice Crash after login

2018-02-05 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=115476

Kevin W. Gagel  changed:

   What|Removed |Added

URL||crashreport.libreoffice.org
   ||/stats/crash_details/2be62e
   ||1f-5a50-4098-93f7-8cd389961
   ||802
 CC||kwga...@shaw.ca

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