[Libreoffice-bugs] [Bug 116689] Crash in: _GSHandlerCheck_SEH
https://bugs.documentfoundation.org/show_bug.cgi?id=116689 QA Administrators changed: What|Removed |Added Status|NEEDINFO|RESOLVED Resolution|--- |INSUFFICIENTDATA -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 116689] Crash in: _GSHandlerCheck_SEH
https://bugs.documentfoundation.org/show_bug.cgi?id=116689 --- Comment #17 from QA Administrators --- Dear Clemens Prill, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 116689] Crash in: _GSHandlerCheck_SEH
https://bugs.documentfoundation.org/show_bug.cgi?id=116689 --- Comment #16 from QA Administrators --- Dear Clemens Prill, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 116689] Crash in: _GSHandlerCheck_SEH
https://bugs.documentfoundation.org/show_bug.cgi?id=116689 Dieter Praas changed: What|Removed |Added Ever confirmed|0 |1 Status|UNCONFIRMED |NEEDINFO --- Comment #15 from Dieter Praas --- There is no crash with this signature in LO 6.2. (see https://crashreport.libreoffice.org/stats/signature/_GSHandlerCheck_SEH). Clemens, can you still reproduce it with the latest version of LibreOffice from https://www.libreoffice.org/download/libreoffice-fresh/ ? I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' if the bug is still present in the latest version. Change to RESOLVED WORKSFORME, if the problem went away. -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 116689] Crash in: _GSHandlerCheck_SEH
https://bugs.documentfoundation.org/show_bug.cgi?id=116689 Clemens Prill changed: What|Removed |Added Status|NEEDINFO|UNCONFIRMED Ever confirmed|1 |0 --- Comment #14 from Clemens Prill --- (In reply to Dieter Praas from comment #13) > So that means, that the bug is no longe reproducible for you and - regarding > to Xisco's question in comment 10 - you don't rember what you were doing > before the crash. So should we close this bug? I did uninstall Mendeley Desktop's extension (https://www.mendeley.com/download-desktop/) and installed Zotero with its extension (https://www.zotero.org/). After that I did restart LibreOffice as suggested (like always when you install/uninstall an extension) and it crashed like reported here. This is all I did before this crash occurred. -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 116689] Crash in: _GSHandlerCheck_SEH
https://bugs.documentfoundation.org/show_bug.cgi?id=116689 Dieter Praas changed: What|Removed |Added Ever confirmed|0 |1 Status|UNCONFIRMED |NEEDINFO CC||dgp-m...@gmx.de --- Comment #13 from Dieter Praas --- (In reply to Clemens Prill from comment #12) > I'm sorry for the late reply! I thought I did reply but it seems like I > forgot to submit it last time ... I did uninstall Mendeley Desktop's > extension (https://www.mendeley.com/download-desktop/) and installed Zotero > with its extension (https://www.zotero.org/). So that means, that the bug is no longe reproducible for you and - regarding to Xisco's question in comment 10 - you don't rember what you were doing before the crash. So should we close this bug? I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' or to RESOLVED INSUFFICENTDATA. -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 116689] Crash in: _GSHandlerCheck_SEH
https://bugs.documentfoundation.org/show_bug.cgi?id=116689 Xisco Faulí changed: What|Removed |Added See Also||https://crashreport.libreof ||fice.org/stats/signature/_G ||SHandlerCheck_SEH -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 116689] Crash in: _GSHandlerCheck_SEH
https://bugs.documentfoundation.org/show_bug.cgi?id=116689 Clemens Prill changed: What|Removed |Added Ever confirmed|1 |0 Status|NEEDINFO|UNCONFIRMED --- Comment #12 from Clemens Prill --- (In reply to Xisco Faulí from comment #11) > (In reply to Xisco Faulí from comment #10) > > As you said the crash happened while loading LibreOffice, Do you remember > > what you were doing before you closed LibreOffice before the crash? > > Dear Clemens Prill, > Could you please answer the question above in order to help us triage this > issue? > I have set the bug's status to 'NEEDINFO'. Please change it back to > 'UNCONFIRMED' once the question has been answered Hello Xisco Faulí, I'm sorry for the late reply! I thought I did reply but it seems like I forgot to submit it last time ... I did uninstall Mendeley Desktop's extension (https://www.mendeley.com/download-desktop/) and installed Zotero with its extension (https://www.zotero.org/). -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 116689] Crash in: _GSHandlerCheck_SEH
https://bugs.documentfoundation.org/show_bug.cgi?id=116689 Xisco Faulí changed: What|Removed |Added Ever confirmed|0 |1 Status|UNCONFIRMED |NEEDINFO --- Comment #11 from Xisco Faulí --- (In reply to Xisco Faulí from comment #10) > As you said the crash happened while loading LibreOffice, Do you remember > what you were doing before you closed LibreOffice before the crash? Dear Clemens Prill, Could you please answer the question above in order to help us triage this issue? I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' once the question has been answered -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 116689] Crash in: _GSHandlerCheck_SEH
https://bugs.documentfoundation.org/show_bug.cgi?id=116689 --- Comment #10 from Xisco Faulí --- As you said the crash happened while loading LibreOffice, Do you remember what you were doing before you closed LibreOffice before the crash? -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 116689] Crash in: _GSHandlerCheck_SEH
https://bugs.documentfoundation.org/show_bug.cgi?id=116689 --- Comment #9 from Clemens Prill --- (In reply to Xisco Faulí from comment #8) > Hi Clemens Prill, > So in summary, you could only reproduce the crash once? Hello Xisco Faulí, yes, this only happened once. Maybe it is related to the other issue I mentioned in first comment or it is a problem in combination with something that happened before. -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 116689] Crash in: _GSHandlerCheck_SEH
https://bugs.documentfoundation.org/show_bug.cgi?id=116689 --- Comment #8 from Xisco Faulí --- Hi Clemens Prill, So in summary, you could only reproduce the crash once? -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 116689] Crash in: _GSHandlerCheck_SEH
https://bugs.documentfoundation.org/show_bug.cgi?id=116689 --- Comment #7 from Buovjaga --- (In reply to Clemens Prill from comment #6) > Can this issue/report being related to uninstalling or deactivating third > party LibreOffice extensions? Might be as there is dp_manager::ExtensionManager::getAllExtensions(com::sun::star::uno::Reference const &,com::sun::star::uno::Reference const &) leading to the crash -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 116689] Crash in: _GSHandlerCheck_SEH
https://bugs.documentfoundation.org/show_bug.cgi?id=116689 --- Comment #6 from Clemens Prill --- Can this issue/report being related to uninstalling or deactivating third party LibreOffice extensions? -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 116689] Crash in: _GSHandlerCheck_SEH
https://bugs.documentfoundation.org/show_bug.cgi?id=116689 --- Comment #5 from Buovjaga --- (In reply to Clemens Prill from comment #4) > I can't reproduce this issue anymore. So it must have been some issue which > was related to something else, maybe some Windows 10 or AMD driver update. We are still getting these reports, though: https://crashreport.libreoffice.org/stats/signature/_GSHandlerCheck_SEH -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 116689] Crash in: _GSHandlerCheck_SEH
https://bugs.documentfoundation.org/show_bug.cgi?id=116689 --- Comment #4 from Clemens Prill --- I can't reproduce this issue anymore. So it must have been some issue which was related to something else, maybe some Windows 10 or AMD driver update. -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 116689] Crash in: _GSHandlerCheck_SEH
https://bugs.documentfoundation.org/show_bug.cgi?id=116689 Buovjaga changed: What|Removed |Added CC||todven...@suomi24.fi --- Comment #3 from Buovjaga --- (In reply to Clemens Prill from comment #2) > I can't test this at the moment because I'm working on important documents > and can't mess around with my setup nor find time to set up a test > environment. > > I highly doubt that this is related to a profile issue. There is no need to reset the profile: you can simply run LibO in Safe Mode. Either from the Start menu shortcut or Help - Restart in safe mode and then Continue in safe mode. -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 116689] Crash in: _GSHandlerCheck_SEH
https://bugs.documentfoundation.org/show_bug.cgi?id=116689 --- Comment #2 from Clemens Prill --- I can't test this at the moment because I'm working on important documents and can't mess around with my setup nor find time to set up a test environment. I highly doubt that this is related to a profile issue. -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 116689] Crash in: _GSHandlerCheck_SEH
https://bugs.documentfoundation.org/show_bug.cgi?id=116689 Clemens Prill changed: What|Removed |Added Status|NEEDINFO|UNCONFIRMED Ever confirmed|1 |0 -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 116689] Crash in: _GSHandlerCheck_SEH
https://bugs.documentfoundation.org/show_bug.cgi?id=116689 Xisco Faulí changed: What|Removed |Added Status|UNCONFIRMED |NEEDINFO CC||xiscofa...@libreoffice.org Ever confirmed|0 |1 --- Comment #1 from Xisco Faulí --- Thank you for reporting the bug. To be certain the reported issue is not related to corruption in the user profile, could you please reset your Libreoffice profile ( https://wiki.documentfoundation.org/UserProfile ) and re-test? I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' if the issue is still present -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
