[Libreoffice-bugs] [Bug 121324] Writer 6.1 thru at least 5.4.4.2 cannot open docx files created by ver. 5.1 or MS Word

2019-09-12 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=121324

Timur  changed:

   What|Removed |Added

 Resolution|--- |INSUFFICIENTDATA
 Status|NEEDINFO|RESOLVED

--- Comment #14 from Timur  ---
No response so I close. 
We always need native ODT or DOC/X just before issue happened.

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[Libreoffice-bugs] [Bug 121324] Writer 6.1 thru at least 5.4.4.2 cannot open docx files created by ver. 5.1 or MS Word

2019-04-24 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=121324

Roman Kuznetsov <79045_79...@mail.ru> changed:

   What|Removed |Added

 Blocks||104450
   Keywords||filter:docx


Referenced Bugs:

https://bugs.documentfoundation.org/show_bug.cgi?id=104450
[Bug 104450] [META] DOCX (OOXML) file opening issues
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[Libreoffice-bugs] [Bug 121324] Writer 6.1 thru at least 5.4.4.2 cannot open docx files created by ver. 5.1 or MS Word

2018-11-14 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=121324

--- Comment #13 from Timur  ---
Looks like Steven was using docx all the time, without source ODT.
Regardless, we need *exact* reproducible steps showing the problem.

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[Libreoffice-bugs] [Bug 121324] Writer 6.1 thru at least 5.4.4.2 cannot open docx files created by ver. 5.1 or MS Word

2018-11-12 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=121324

--- Comment #12 from V Stuart Foote  ---
Steven, please attach the original "native" .ODT files created in 5.1.03 and/or
5.1.3.2; not just the .DOC (MS Binary) or .DOCX (OOXML) "save as" that you had
problems opening into Word.

Also, which version(s) of MS Word are you using?

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[Libreoffice-bugs] [Bug 121324] Writer 6.1 thru at least 5.4.4.2 cannot open docx files created by ver. 5.1 or MS Word

2018-11-12 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=121324

Timur  changed:

   What|Removed |Added

 Status|NEW |NEEDINFO

--- Comment #11 from Timur  ---
Not a proper bug report, wrongfully confirmed. 
Because we need a source ODT to be able to test save as DOCX in different
versions.

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[Libreoffice-bugs] [Bug 121324] Writer 6.1 thru at least 5.4.4.2 cannot open docx files created by ver. 5.1 or MS Word

2018-11-12 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=121324

--- Comment #10 from Xisco Faulí  ---
(In reply to V Stuart Foote from comment #9)
> Issue is unable to open the LO generated .DOCX/OOXML in MS Word

Even with document created on LibreOffice 6.1.3.2 ?

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[Libreoffice-bugs] [Bug 121324] Writer 6.1 thru at least 5.4.4.2 cannot open docx files created by ver. 5.1 or MS Word

2018-11-12 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=121324

--- Comment #9 from V Stuart Foote  ---
Issue is unable to open the LO generated .DOCX/OOXML in MS Word

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[Libreoffice-bugs] [Bug 121324] Writer 6.1 thru at least 5.4.4.2 cannot open docx files created by ver. 5.1 or MS Word

2018-11-12 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=121324

Xisco Faulí  changed:

   What|Removed |Added

 CC||xiscofa...@libreoffice.org

--- Comment #8 from Xisco Faulí  ---
I can open all the documents in the zip file attached by Stuart Foote just fine
with

Version: 6.2.0.0.alpha1+
Build ID: 0f68e45e2ec6b9fa8c562044e88355d95af0347d
CPU threads: 4; OS: Linux 4.15; UI render: default; VCL: gtk3; 
Locale: ca-ES (ca_ES.UTF-8); UI-Language: en-US
Calc: threaded

I'm getting a bit confuse about this bug.
Could anyone tell me which is the file causing problems ?

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[Libreoffice-bugs] [Bug 121324] Writer 6.1 thru at least 5.4.4.2 cannot open docx files created by ver. 5.1 or MS Word

2018-11-11 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=121324

V Stuart Foote  changed:

   What|Removed |Added

 Status|NEEDINFO|NEW

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[Libreoffice-bugs] [Bug 121324] Writer 6.1 thru at least 5.4.4.2 cannot open docx files created by ver. 5.1 or MS Word

2018-11-11 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=121324

--- Comment #7 from V Stuart Foote  ---
Created attachment 146544
  --> https://bugs.documentfoundation.org/attachment.cgi?id=146544=edit
set of test files from OP

Steve sent the attached test files via PM with this note... zipped them up and
attached.  I do have issues opening the .DOCX OOXML files with Word 2016--the
document does not open. The .DOC version opens, and saving the .DOCX from LO
6.1.3.2 to .ODT, the ODT opens in Word 2016.  -- Stuart  


 I’ve spent the afternoon 11/11/2018 trying to better understand the
problem of creating and reading docx and doc files in various versions of
LibreOffice. I was never able to find a file or folder labeled User Profile by
searching using %APPDATA%\libreoffice\4\user. I did; however, find the
LibreOffice folder in Users\\Steve Cochran\AppData\Roaming\LibreOffice. I
manually searched all of the sub-folders and never found a folder or file named
User Profile. So after I uninstalled each version I manually deleted the
LibreOffice folder in AppData to insure each new installation was clean.

I then created short docx and doc test files with each version and fed them to
MS Word to see if they would open or could be read. I tried 5.1.0.3 (64 bit);
5.1.3.2 (32 bit); 5.4.2.2 (64 bit); 6.1.3.2 (64 bit)
Test file names are in the form LibreOffice 5-1-0-3 64 Bit docx test file.docx
or LibreOffice 5-1-0-3 64 Bit doc test file.doc

Here are the MS Word compatibility Results:
5.1.0.3 (64 Bit) doc: OK font Helvetica
5.1.0.3 (64 Bit) docx: failed no blank pages, just wouldn’t load at all
5.1.3.2 (32 Bit) doc: OK font Helvetica
5.1.3.2 (32 Bit) docx: OK font Helvetica
* 5..4.3.2 (64 Bit) doc: OK font Liberation Serif
* I prefer Helvetica as a font, but when I tried to change it from Liberation
Serif to Helvetica
the page went blank. I suspect that Helvetica is not a registered font in
version 5.4 – 6.1
5..4.3.2 (64 Bit) docx: OK font Liberation Serif
* 6.1.3.2 (64 Bit) doc: OK font Liberation Serif
* Again Helvetica produces a blank page of an unregistered font
6.1.3.2 (64 Bit) docx: OK font Liberation Serif

Next, I tried backward compatibility by trying to open my test files with ver.
6.1.3.2 (64 Bit) with results shown below:
5.1.0.3 (64 Bit) doc: showed as a blank page with the font as Helvetica
5.1.0.3 (64 Bit) docx: showed as a blank page with the font as Helvetica
5.1.3.2 (32 Bit) doc: showed as a blank page with the font as Helvetica
5.1.3.2 (32 Bit) docx: showed as a blank page with the font as Helvetica
5.4.2.2 (64 Bit) doc: OK with the font as Liberation Serif
5.4.2.2 (64 Bit) docx: OK with the font as Liberation Serif
6.1.3.2 (64 Bit) doc: OK with the font as Liberation Serif
6.1.3.2 (64 Bit) docx: OK with the font as Liberation Serif

I also tried resetting the User Profile through the Help menu in ver. 6.1, but
with no change in any result. I wanted to post all of my short test files on
Bugzilla, but it wouldn’t accept multiples and in the process I also lost the
test description above.



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[Libreoffice-bugs] [Bug 121324] Writer 6.1 thru at least 5.4.4.2 cannot open docx files created by ver. 5.1 or MS Word

2018-11-11 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=121324

--- Comment #6 from Steven Cochran  ---
Created attachment 146542
  --> https://bugs.documentfoundation.org/attachment.cgi?id=146542=edit
LibreOffice test files in doc & docx formats

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[Libreoffice-bugs] [Bug 121324] Writer 6.1 thru at least 5.4.4.2 cannot open docx files created by ver. 5.1 or MS Word

2018-11-11 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=121324

Dieter Praas  changed:

   What|Removed |Added

 Ever confirmed|0   |1
 CC||dgp-m...@gmx.de
 Status|UNCONFIRMED |NEEDINFO

--- Comment #5 from Dieter Praas  ---
(In reply to MM from comment #4)
> So maybe the userprofile is corrupt, as said in comment 2.

To be certain the reported issue is not
related to corruption in the user profile, could you please reset your
Libreoffice profile (https://wiki.documentfoundation.org/UserProfile) and
re-test?

I have set the bug's status to 'NEEDINFO'. Please change it back to
'UNCONFIRMED' if the issue is still present

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[Libreoffice-bugs] [Bug 121324] Writer 6.1 thru at least 5.4.4.2 cannot open docx files created by ver. 5.1 or MS Word

2018-11-11 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=121324

MM  changed:

   What|Removed |Added

 Status|NEEDINFO|UNCONFIRMED
 Ever confirmed|1   |0

--- Comment #4 from MM  ---
Unconfirmed on windows 7 x64 with Version: 6.0.7.3 (x64)
Build ID: dc89aa7a9eabfd848af146d5086077aeed2ae4a5
CPU threads: 3; OS: Windows 6.1; UI render: default

I can open it normally.
So maybe the userprofile is corrupt, as said in comment 2.
https://wiki.documentfoundation.org/UserProfile#Resolving_corruption_in_the_user_profile

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[Libreoffice-bugs] [Bug 121324] Writer 6.1 thru at least 5.4.4.2 cannot open docx files created by ver. 5.1 or MS Word

2018-11-10 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=121324

--- Comment #3 from Steven Cochran  ---
Created attachment 146534
  --> https://bugs.documentfoundation.org/attachment.cgi?id=146534=edit
LibreOffice 5.1.0.3 test file in docx format

This docx file created in 5.1.0.3 won't open in MS Word

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[Libreoffice-bugs] [Bug 121324] Writer 6.1 thru at least 5.4.4.2 cannot open docx files created by ver. 5.1 or MS Word

2018-11-10 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=121324

V Stuart Foote  changed:

   What|Removed |Added

 CC||vstuart.fo...@utsa.edu

--- Comment #2 from V Stuart Foote  ---
In addition to posting a sample test file, this is likely a LO user profile
problem--a lot of feature changes to styles and templates from 5.1 -> 6.1
releases.

Fortunately, easy to test newer builds without clobbering your 5.1.x profile.
Perform an administrative "msiexec /a" install in parallel [1] of 6.1.3 using
the TARGETIDR= entry and then adjusting the user configuration
to "UserInstallation=$ORIGIN/../Data/settings" in the bootstrap.ini file of the
TARGETDIR program folder.

Might have a little work to adjust things, but once opening cleanly you can
migrate into a new clean user profile.


=-ref-=
[1] https://wiki.documentfoundation.org/Installing_in_parallel/Windows

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[Libreoffice-bugs] [Bug 121324] Writer 6.1 thru at least 5.4.4.2 cannot open docx files created by ver. 5.1 or MS Word

2018-11-10 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=121324

MM  changed:

   What|Removed |Added

 Status|UNCONFIRMED |NEEDINFO
 Ever confirmed|0   |1

--- Comment #1 from MM  ---
Do you have a small test file, so we can check it out ?

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