Re: [Libreoffice-qa] Closing FIXED bugs

2012-09-28 Thread Mas
On Wed, Sep 26, 2012 at 3:21 AM, Rainer Bielefeld 
libreoff...@bielefeldundbuss.de wrote:

 Olivier Hallot schrieb:


  I am suggesting to CLOSE less than 15 bugs.



 Hi Olivier,

 I suggest not to do that. The problem are not the few moments you invest
 in closing. The problem is that this Status info will be worrying because
 it's not in accordance with current habits; it might make queries less
 reliable.

 Currently it's more or less common sense to proceed as following:
 Status of a bug will be changed to RESOLVED FIXED (by the developer)  if
 the fix has been introduced into the most early Version where possible and
 planned. With RESOLVED FIXED the work on that bug normally is terminated.

 RESOLVED FIXED may be changed to VERIFIED FIXED if someone did intensive
 tests what proved that the bug is really fixed AND that no other problems
 seem to be caused by the fix. Only a quick test fix works is not
 sufficient.

 Sometimes Bugs become resolution CLOSED as a kind of exclamation mark with
 the implicit statement Work on this bug is definitively terminated,
 discussion finished, if there were insecurities, objections, ... . For
  example this might be appropriate if someone found out that although there
 is a fix the problem still exists under particular circumstances. The
 question was whether the fix is incomplete (or does not work), or whether
 that is a new different bug only showing similar symptoms. CLOSED indicates
 that the discussion has been terminated with the result that work on this
 bug really has been terminated with the fix.

 I will write some more elaborated and precise notes at https://wiki.**
 documentfoundation.org/QA-FAQ https://wiki.documentfoundation.org/QA-FAQ
 and recommend to discuss that on a ESC call (and may be on a QA call) if
 there are concerns or objections.

 Everybody should follow the current habits or a decision of ESC to keep
 queries reliable.

 I will keep you up to date here in this thread.

 Best regards

 Rainer


Thanks Rainer,  The above really makes more sense.

-- 
--
Masekela Walls
Web Security Analyst | Senior Server Administrator
Powserve.com / Gemini ISP Networks
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Re: [Libreoffice-qa] Closing FIXED bugs

2012-09-25 Thread Andras Timar
Hi,

2012/9/25 Richard richard.h...@gmail.com:
 Then our criteria are misplaced?
 If bugs are not to be CLOSED but only RESOLVED;
 then we need to change our search and triage methods?

The fact is that there are 4628 RESOLVED LibreOffice bugs in Bugzilla.
IMHO QA manpower could be used better, than to check and close these
bugs, not to mention the annoying bugmail flood. Maybe it does not
look nice from the theoretical point of view.

Andras
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[Libreoffice-qa] Closing FIXED bugs

2012-09-23 Thread Olivier Hallot
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1

Hi

I have a set of fdo bugs I opened, that are already FIXED and some of
them long time ago. Is it ok to CLOSE them? If not, what are the
criteria for closing them?

Regards
- -- 
Olivier Hallot
Founder, Board of Directors Member - The Document Foundation
The Document Foundation, Zimmerstr. 69, 10117 Berlin, Germany
Fundação responsável civilmente, de acordo com o direito civil
Detalhes Legais: http://www.documentfoundation.org/imprint
LibreOffice translation leader for Brazilian Portuguese
+55-21-8822-8812
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Re: [Libreoffice-qa] Closing FIXED bugs

2012-09-23 Thread Andras Timar
Hi,

2012/9/23 Olivier Hallot olivier.hal...@documentfoundation.org:
 Hi

 I have a set of fdo bugs I opened, that are already FIXED and some of
 them long time ago. Is it ok to CLOSE them? If not, what are the
 criteria for closing them?

Personally I dislike CLOSE-ing bugs after they are RESOLVED, it
generates extra bugmail with not really relevant information.

Best regards,
Andras
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