Hi Wes,
If clicking on "reconnect" has no effect, then there is a real network issue.
If you reproduce the issue please send logs so I can investigate the problem.
Cheers,
Sylvain Berfini
Head of Mobile & Desktop Apps Department
+33 (0)9 52 63 65 05
sylvain.berf...@belledonne-communications.com
Sylvain: Thanks for the response. I am aware of the Quit option and killing the app. However, with regard to the label in the top bar, instead of saying “Connected” with a green light, it was saying “Not Connected” with a red light. Tapping on that had no effect… hence my problem. I couldn’t
Hi Wes,
Swiping the app away from recent app will kill it (or you can use the quit
button in side menu) and restarting it will trigger a registration process.
You can also press the "connected" label in the top bar.
Cheers,
Sylvain Berfini
Head of Mobile & Desktop Apps Department
+33 (0)9 52
