Re: [Linux-Desktops] page up key repeats a whole bunch times when I press it once
> -Original Message- > From: linux-desktops-bounces On Behalf Of Brian E. Lavender > Sent: Sunday, October 16, 2016 12:25 AM > To: linux-desktops <linux-deskt...@lists.us.dell.com> > Subject: Re: [Linux-Desktops] page up key repeats a whole bunch times > when I press it once > > On Tue, Oct 11, 2016 at 09:28:56PM +, mario_limoncie...@dell.com > wrote: > > > > > > > -Original Message- > > > From: linux-desktops-bounces On Behalf Of Brian E. Lavender > > > Sent: Tuesday, October 11, 2016 4:17 PM > > > To: linux-desktops <linux-deskt...@lists.us.dell.com> > > > Subject: Re: [Linux-Desktops] page up key repeats a whole bunch times > > > when I press it once > > > > > > On Tue, Oct 11, 2016 at 06:20:45PM +, mario_limoncie...@dell.com > > > wrote: > > > > > > > > > > > > > You mean that this works properly in evtest but not xev? Then it is > likely > > > something > > > > in X or your window manager artificially limiting the repeat rate. > > > > > > yes, it will show just one key press with evtest, but with xev it goes > > > into > rapid > > > repeat mode until I hit a different key. after it does the rapid repeat > mode > > > and I > > > stop it by pressing a separate key, it won't register the PageUp or > PageDn. > > > > > > I suppose I could reinstall from scratch. I wouldn't know where to look > > > otherwise. > > > > Ah, that explains things a bit better. What seems to be happening is on > > your particular model it's probably only catching a key press and not a > > release (so it's getting stuck). > > > > Try to add a synthesized release event using systemd. > > Basically you add an entry to > > https://github.com/systemd/systemd/blob/master/hwdb/60- > keyboard.hwdb > > > > with a bang. If it fixes the problem, then an issue should be filed at > systemd > > upstream to fix this on your particular model (via that DMI data you shared > earlier). > > > > It would only be applied to your model then. > > Mario, > > What line do I add exactly to that file? > > This what I get for evtest output. > > Event: time 1476595184.491456, type 1 (EV_KEY), code 104 (KEY_PAGEUP), > value 1 > > This is the bios info for the dmesg. > DMI: Dell Inc. Inspiron 11-3162/050HCR, BIOS 1.0.9 06/16/2016 > Brian, Location of this file depends upon your distro . For Ubuntu I found that file at: /lib/udev/hwdb.d/60-keyboard.hwdb I think the lines would look something like this: evdev:atkbd:dmi:bvn*:bvr*:bd*:svnDell*:pnInspiron*11*3162:pvr* KEYBOARD_KEY_104=! #page up KEYBOARD_KEY_109=! #page down ___ Linux-Desktops mailing list Linux-Desktops@dell.com https://lists.us.dell.com/mailman/listinfo/linux-desktops Please read the FAQ at http://lists.us.dell.com/faq
Re: [Linux-Desktops] page up key repeats a whole bunch times when I press it once
On Tue, Oct 11, 2016 at 09:28:56PM +, mario_limoncie...@dell.com wrote: > > > > -Original Message- > > From: linux-desktops-bounces On Behalf Of Brian E. Lavender > > Sent: Tuesday, October 11, 2016 4:17 PM > > To: linux-desktops <linux-deskt...@lists.us.dell.com> > > Subject: Re: [Linux-Desktops] page up key repeats a whole bunch times > > when I press it once > > > > On Tue, Oct 11, 2016 at 06:20:45PM +, mario_limoncie...@dell.com > > wrote: > > > > > > > > > > You mean that this works properly in evtest but not xev? Then it is > > > likely > > something > > > in X or your window manager artificially limiting the repeat rate. > > > > yes, it will show just one key press with evtest, but with xev it goes into > > rapid > > repeat mode until I hit a different key. after it does the rapid repeat mode > > and I > > stop it by pressing a separate key, it won't register the PageUp or PageDn. > > > > I suppose I could reinstall from scratch. I wouldn't know where to look > > otherwise. > > Ah, that explains things a bit better. What seems to be happening is on > your particular model it's probably only catching a key press and not a > release (so it's getting stuck). > > Try to add a synthesized release event using systemd. > Basically you add an entry to > https://github.com/systemd/systemd/blob/master/hwdb/60-keyboard.hwdb > > with a bang. If it fixes the problem, then an issue should be filed at > systemd > upstream to fix this on your particular model (via that DMI data you shared > earlier). > > It would only be applied to your model then. Mario, What line do I add exactly to that file? This what I get for evtest output. Event: time 1476595184.491456, type 1 (EV_KEY), code 104 (KEY_PAGEUP), value 1 This is the bios info for the dmesg. DMI: Dell Inc. Inspiron 11-3162/050HCR, BIOS 1.0.9 06/16/2016 brian -- Brian Lavender http://www.brie.com/brian/ "There are two ways of constructing a software design. One way is to make it so simple that there are obviously no deficiencies. And the other way is to make it so complicated that there are no obvious deficiencies." Professor C. A. R. Hoare The 1980 Turing award lecture ___ Linux-Desktops mailing list Linux-Desktops@dell.com https://lists.us.dell.com/mailman/listinfo/linux-desktops Please read the FAQ at http://lists.us.dell.com/faq
Re: [Linux-Desktops] page up key repeats a whole bunch times when I press it once
On Tue, Oct 11, 2016 at 06:20:45PM +, mario_limoncie...@dell.com wrote: > > > > You mean that this works properly in evtest but not xev? Then it is likely > something > in X or your window manager artificially limiting the repeat rate. yes, it will show just one key press with evtest, but with xev it goes into rapid repeat mode until I hit a different key. after it does the rapid repeat mode and I stop it by pressing a separate key, it won't register the PageUp or PageDn. I suppose I could reinstall from scratch. I wouldn't know where to look otherwise. -- Brian Lavender http://www.brie.com/brian/ "There are two ways of constructing a software design. One way is to make it so simple that there are obviously no deficiencies. And the other way is to make it so complicated that there are no obvious deficiencies." Professor C. A. R. Hoare The 1980 Turing award lecture ___ Linux-Desktops mailing list Linux-Desktops@dell.com https://lists.us.dell.com/mailman/listinfo/linux-desktops Please read the FAQ at http://lists.us.dell.com/faq
Re: [Linux-Desktops] page up key repeats a whole bunch times when I press it once
> -Original Message- > From: linux-desktops-bounces On Behalf Of Brian E. Lavender > Sent: Tuesday, October 11, 2016 12:59 PM > To: linux-desktops <linux-deskt...@lists.us.dell.com> > Subject: Re: [Linux-Desktops] page up key repeats a whole bunch times > when I press it once > > Mario, > > Thank you for the feedback. Couple more questions below. > > On Tue, Oct 11, 2016 at 05:42:45PM +, mario_limoncie...@dell.com > wrote: > > Brian, > > > > > -Original Message- > > > From: linux-desktops-bounces On Behalf Of Brian E. Lavender > > > Sent: Tuesday, October 11, 2016 12:27 PM > > > To: linux-desktops <linux-deskt...@lists.us.dell.com> > > > Subject: Re: [Linux-Desktops] page up key repeats a whole bunch times > > > when I press it once > > > > > > Mario, > > > > > > I put in some inline questions. > > > > > > brian > > > > > > On Mon, Oct 10, 2016 at 07:39:54PM -0700, Brian E. Lavender wrote: > > > > My Inspiron 3000 is > > > > Dell Inc. Inspiron 11-3162/050HCR, BIOS 1.0.9 06/16/2016 > > > > I double checked this model and there were some issues with fn-lock not > > working properly, but they were fixed by the BIOS release you have. > > > > > > > > > > and I can not seem to get the page up / page down working right. I hit > fn- > > > pgup and fn-pgdown. > > > > At first it repeated, and now it does nothing. I am not sure what is up. > The > > > PgUp is combined > > > > with the up arrow. > > > > > > > > On Mon, Sep 12, 2016 at 03:50:08PM +, > mario_limoncie...@dell.com > > > wrote: > > > > > On the Latitude, you should check and make sure you are up to date > on > > > the latest BIOS. > > > > > This type of issue was resolved by an EC and BIOS update. > > > > > > > > > > I'm not aware of anything in Inspiron related to this, but first > > > > > thing you > > > should do is update BIOS > > > > > in case there was a similar fix as the Latitude one that was applied. > > > > > > > > > > If it's persisting, see if you can reproduce it in EFI shell, WinPE > > > > > or some > > > other EFI applications outside Ubuntu. > > > > > > How do I test this in the EFI shell? I just tried testing using xev. > > > > Add EFI shell to a USB boot disk under /efi/boot/bootx64.efi. > > >From the F12 menu, select your USB boot disk. > > Do I just copy this program to an USB thumb drive or SD card? I erased > the Windows install. I don't see this program anywhere. Is there somewhere > I can get it or do I need to reinstall Windows? > EFI shell can be found online at a variety of websites. It's an EFI application That is part of Tianocore. If it can reproduce this problem, that would be easier Than doing Windows. If it doesn't prove to be a good place to reproduce the problem, some alternatives: * Create a Windows 10 to go USB disk (read up on how to do this). * Create a Windows PE USB disk * Try to just boot your Windows recovery media and reproduce from the rescue command prompt. > > > > Try pressing the troublesome buttons. > > > > > > > > > > Which 3000 Inspiron is this? You can check /sys/class/dmi/id for more > > > details if you don't know. > > > > > > > > > > If you can reproduce it outside Ubuntu I would recommend you > contact > > > support so they can > > > > > work with the BIOS team to resolve it there. > > > > > > This Inspiron 3000 didn't come with Ubuntu preinstalled, but it appears as > if it > > > is certified. > > > Should I contact Dell support? > > > > > > > Yeah, contacting support would be a good idea, but since you didn't > purchase > > it with Ubuntu, I would recommend you reproduce it in Windows or EFI > shell > > first. Problems like this can inadvertently be caused by Linux so it's > important > > to reproduce it somewhere more fixed. > > > > If you had purchased it with Ubuntu they would have likely had you > reproduce > > it in the factory installed OS. They'll need to log a support issue, and > > having > it > > somewhere reproducible for the BIOS team is necessary. > > I tried testing with evtest and it can see the events without the rapid > repeat. > Seems like the problem is somewhere else? > You mean that this works properly in evtest but not xev? Then it is likely something in X or your window manager artificially limiting the repeat rate. ___ Linux-Desktops mailing list Linux-Desktops@dell.com https://lists.us.dell.com/mailman/listinfo/linux-desktops Please read the FAQ at http://lists.us.dell.com/faq
Re: [Linux-Desktops] page up key repeats a whole bunch times when I press it once
Mario, Thank you for the feedback. Couple more questions below. On Tue, Oct 11, 2016 at 05:42:45PM +, mario_limoncie...@dell.com wrote: > Brian, > > > -Original Message- > > From: linux-desktops-bounces On Behalf Of Brian E. Lavender > > Sent: Tuesday, October 11, 2016 12:27 PM > > To: linux-desktops <linux-deskt...@lists.us.dell.com> > > Subject: Re: [Linux-Desktops] page up key repeats a whole bunch times > > when I press it once > > > > Mario, > > > > I put in some inline questions. > > > > brian > > > > On Mon, Oct 10, 2016 at 07:39:54PM -0700, Brian E. Lavender wrote: > > > My Inspiron 3000 is > > > Dell Inc. Inspiron 11-3162/050HCR, BIOS 1.0.9 06/16/2016 > > I double checked this model and there were some issues with fn-lock not > working properly, but they were fixed by the BIOS release you have. > > > > > > > and I can not seem to get the page up / page down working right. I hit fn- > > pgup and fn-pgdown. > > > At first it repeated, and now it does nothing. I am not sure what is up. > > > The > > PgUp is combined > > > with the up arrow. > > > > > > On Mon, Sep 12, 2016 at 03:50:08PM +, mario_limoncie...@dell.com > > wrote: > > > > On the Latitude, you should check and make sure you are up to date on > > the latest BIOS. > > > > This type of issue was resolved by an EC and BIOS update. > > > > > > > > I'm not aware of anything in Inspiron related to this, but first thing > > > > you > > should do is update BIOS > > > > in case there was a similar fix as the Latitude one that was applied. > > > > > > > > If it's persisting, see if you can reproduce it in EFI shell, WinPE or > > > > some > > other EFI applications outside Ubuntu. > > > > How do I test this in the EFI shell? I just tried testing using xev. > > Add EFI shell to a USB boot disk under /efi/boot/bootx64.efi. > >From the F12 menu, select your USB boot disk. Do I just copy this program to an USB thumb drive or SD card? I erased the Windows install. I don't see this program anywhere. Is there somewhere I can get it or do I need to reinstall Windows? > > Try pressing the troublesome buttons. > > > > > > > Which 3000 Inspiron is this? You can check /sys/class/dmi/id for more > > details if you don't know. > > > > > > > > If you can reproduce it outside Ubuntu I would recommend you contact > > support so they can > > > > work with the BIOS team to resolve it there. > > > > This Inspiron 3000 didn't come with Ubuntu preinstalled, but it appears as > > if it > > is certified. > > Should I contact Dell support? > > > > Yeah, contacting support would be a good idea, but since you didn't purchase > it with Ubuntu, I would recommend you reproduce it in Windows or EFI shell > first. Problems like this can inadvertently be caused by Linux so it's > important > to reproduce it somewhere more fixed. > > If you had purchased it with Ubuntu they would have likely had you reproduce > it in the factory installed OS. They'll need to log a support issue, and > having it > somewhere reproducible for the BIOS team is necessary. I tried testing with evtest and it can see the events without the rapid repeat. Seems like the problem is somewhere else? -- Brian Lavender http://www.brie.com/brian/ "There are two ways of constructing a software design. One way is to make it so simple that there are obviously no deficiencies. And the other way is to make it so complicated that there are no obvious deficiencies." Professor C. A. R. Hoare The 1980 Turing award lecture ___ Linux-Desktops mailing list Linux-Desktops@dell.com https://lists.us.dell.com/mailman/listinfo/linux-desktops Please read the FAQ at http://lists.us.dell.com/faq
Re: [Linux-Desktops] page up key repeats a whole bunch times when I press it once
Brian, > -Original Message- > From: linux-desktops-bounces On Behalf Of Brian E. Lavender > Sent: Tuesday, October 11, 2016 12:27 PM > To: linux-desktops <linux-deskt...@lists.us.dell.com> > Subject: Re: [Linux-Desktops] page up key repeats a whole bunch times > when I press it once > > Mario, > > I put in some inline questions. > > brian > > On Mon, Oct 10, 2016 at 07:39:54PM -0700, Brian E. Lavender wrote: > > My Inspiron 3000 is > > Dell Inc. Inspiron 11-3162/050HCR, BIOS 1.0.9 06/16/2016 I double checked this model and there were some issues with fn-lock not working properly, but they were fixed by the BIOS release you have. > > > > and I can not seem to get the page up / page down working right. I hit fn- > pgup and fn-pgdown. > > At first it repeated, and now it does nothing. I am not sure what is up. The > PgUp is combined > > with the up arrow. > > > > On Mon, Sep 12, 2016 at 03:50:08PM +, mario_limoncie...@dell.com > wrote: > > > On the Latitude, you should check and make sure you are up to date on > the latest BIOS. > > > This type of issue was resolved by an EC and BIOS update. > > > > > > I'm not aware of anything in Inspiron related to this, but first thing you > should do is update BIOS > > > in case there was a similar fix as the Latitude one that was applied. > > > > > > If it's persisting, see if you can reproduce it in EFI shell, WinPE or > > > some > other EFI applications outside Ubuntu. > > How do I test this in the EFI shell? I just tried testing using xev. Add EFI shell to a USB boot disk under /efi/boot/bootx64.efi. >From the F12 menu, select your USB boot disk. Try pressing the troublesome buttons. > > > > Which 3000 Inspiron is this? You can check /sys/class/dmi/id for more > details if you don't know. > > > > > > If you can reproduce it outside Ubuntu I would recommend you contact > support so they can > > > work with the BIOS team to resolve it there. > > This Inspiron 3000 didn't come with Ubuntu preinstalled, but it appears as if > it > is certified. > Should I contact Dell support? > Yeah, contacting support would be a good idea, but since you didn't purchase it with Ubuntu, I would recommend you reproduce it in Windows or EFI shell first. Problems like this can inadvertently be caused by Linux so it's important to reproduce it somewhere more fixed. If you had purchased it with Ubuntu they would have likely had you reproduce it in the factory installed OS. They'll need to log a support issue, and having it somewhere reproducible for the BIOS team is necessary. ___ Linux-Desktops mailing list Linux-Desktops@dell.com https://lists.us.dell.com/mailman/listinfo/linux-desktops Please read the FAQ at http://lists.us.dell.com/faq
Re: [Linux-Desktops] page up key repeats a whole bunch times when I press it once
My Inspiron 3000 is Dell Inc. Inspiron 11-3162/050HCR, BIOS 1.0.9 06/16/2016 and I can not seem to get the page up / page down working right. I hit fn-pgup and fn-pgdown. At first it repeated, and now it does nothing. I am not sure what is up. The PgUp is combined with the up arrow. On Mon, Sep 12, 2016 at 03:50:08PM +, mario_limoncie...@dell.com wrote: > On the Latitude, you should check and make sure you are up to date on the > latest BIOS. > This type of issue was resolved by an EC and BIOS update. > > I'm not aware of anything in Inspiron related to this, but first thing you > should do is update BIOS > in case there was a similar fix as the Latitude one that was applied. > > If it's persisting, see if you can reproduce it in EFI shell, WinPE or some > other EFI applications outside Ubuntu. > Which 3000 Inspiron is this? You can check /sys/class/dmi/id for more > details if you don't know. > > If you can reproduce it outside Ubuntu I would recommend you contact support > so they can > work with the BIOS team to resolve it there. > > > -Original Message- > > From: linux-desktops-bounces On Behalf Of Michael Butash > > Sent: Friday, September 9, 2016 11:30 PM > > To: linux-desktops <linux-deskt...@lists.us.dell.com> > > Subject: Re: [Linux-Desktops] page up key repeats a whole bunch times > > when I press it once > > > > Oddly I have a Latitude e7220 that I get this on almost constantly > > across all keys, that it'll just repeat to infinity on at times after > > furious typing and/or backspacing. Hitting two keys at the same time > > seems to trigger it. I'm amazed I haven't thrown it across a room at > > times, but I really do like the device otherwise that I've learned to > > almost just deal with it. > > > > I figured it was more a defective keyboard I've been too lazy to try and > > deal with clueless dell support with testing anything around linux, but > > interesting others see this too. Maybe some sort of hardware or > > acpi/bios level defect? > > > > -mb > > > > > > On 09/09/2016 02:15 PM, Brian E. Lavender wrote: > > > I have have a Dell Inspiron 11 3000 with Ubuntu installed. If I hit the > > > Fn- > > PgUp, it goes > > > page up a whole bunch of times. The page up key is combined with the up > > arrow key. I hold > > > the Fn key to get page up. > > > > > > Any tips? > > > > > > Thanks, > > > > > > brian > > > > > > ___ > > Linux-Desktops mailing list > > Linux-Desktops@dell.com > > https://lists.us.dell.com/mailman/listinfo/linux-desktops > > Please read the FAQ at http://lists.us.dell.com/faq > > ___ > Linux-Desktops mailing list > Linux-Desktops@dell.com > https://lists.us.dell.com/mailman/listinfo/linux-desktops > Please read the FAQ at http://lists.us.dell.com/faq -- Brian Lavender http://www.brie.com/brian/ "There are two ways of constructing a software design. One way is to make it so simple that there are obviously no deficiencies. And the other way is to make it so complicated that there are no obvious deficiencies." Professor C. A. R. Hoare The 1980 Turing award lecture ___ Linux-Desktops mailing list Linux-Desktops@dell.com https://lists.us.dell.com/mailman/listinfo/linux-desktops Please read the FAQ at http://lists.us.dell.com/faq
Re: [Linux-Desktops] page up key repeats a whole bunch times when I press it once
Have you tried a live CD of any other Gnu/Linux distro? Have you tried a Kubuntu live CD? This would go a long ways to finding where the problem actually is. On 09/09/2016 10:30 PM, Michael Butash wrote: Oddly I have a Latitude e7220 that I get this on almost constantly across all keys, that it'll just repeat to infinity on at times after furious typing and/or backspacing. Hitting two keys at the same time seems to trigger it. I'm amazed I haven't thrown it across a room at times, but I really do like the device otherwise that I've learned to almost just deal with it. I figured it was more a defective keyboard I've been too lazy to try and deal with clueless dell support with testing anything around linux, but interesting others see this too. Maybe some sort of hardware or acpi/bios level defect? -mb On 09/09/2016 02:15 PM, Brian E. Lavender wrote: I have have a Dell Inspiron 11 3000 with Ubuntu installed. If I hit the Fn-PgUp, it goes page up a whole bunch of times. The page up key is combined with the up arrow key. I hold the Fn key to get page up. Any tips? Thanks, brian ___ Linux-Desktops mailing list Linux-Desktops@dell.com https://lists.us.dell.com/mailman/listinfo/linux-desktops Please read the FAQ at http://lists.us.dell.com/faq -- ___ Linux-Desktops mailing list Linux-Desktops@dell.com https://lists.us.dell.com/mailman/listinfo/linux-desktops Please read the FAQ at http://lists.us.dell.com/faq
