OK. I bit the bullet and bought a USR 56K External Fax Modem which works
fine.

All the same, you should take a little more care with the modem drivers
(of all things!) which you ship. If I was a newbie, I might have given
away SuSE as a bad job, to say nothing of Linux.

Apropos all your links below - they were the first places I looked.

Regards,

Daniel

Support SUSE LINUX AG wrote:
> Dear Mr Feiglin,
>
> Many thanks for your enquiry to SUSE LINUX installation support.
>
> You wrote:
>
>
>>I have SuSE 9.0 installed on an all-PCI system (no ISA slot) with an
>>Intel 536ep modem.
>>
>>1. Under Windows 2K it works fine.
>>2. Under SuSE 8.1 it worked fine with the supplied driver.
>>3. Under SuSE 9.0 the supplied driver fails to detect the carrier.
>>Closer examination (depmod -a) reveals that the two loadable modules
>>536epcore.o and 536ep.o have unresolved globals. Manual install with
>>insmod -f shows that these modules are compiled with a different version
>>of the compiler than the kernel - and therefore it is no suprise that
>>there are problems. (As a matter of interest, the modem worked once
>>during the install, indicating that the kernel used for the istall was
>>built with the same compiler versions.)
>>4. These two modules are NOT open source.
>>5. The Intel site does not carry newer versions.
>>6. The SuSE upodate (downloaded and installed on the one occaision the
>>modem worked) no longer works.
>>
>>So:
>>1. Does anyone know of the whereabouts of these two modules compiled for
>>SuSE 9.0?
>>2. Alternatively, instead of wasting more time on $13 modem, can anyone
>>recommend a PCI modem that DOES work on a SuSE 9.0 system, even if
>>requiring a driver compile? Kernel version is 2.4.21-166, out of the
>>package.
>>3. I have never used an external modem under Linux. Does anyone have
>>any thoughts on what goes and what does not for external modems?
>
>
> Unfortunately, winmodems are not covered within the scope of the free installation support, as you could check at:
>
> http://www.suse.com/us/private/support/inst_support/support_overview.html
>
> Please, understand that if Intel does not free the driver is quite difficult to obtain on behalf the comunity a driver. Maybe you could find out a driver at:
>
> http://linmodems.org
>
>
> Finally, note that SuSE 9.0 includes drivers for, more or less, 50% of internal modems. You could check our hardware database at:
>
> http://cdb.suse.de
>
> and also:
>
> http://linmodems.org
>
> --
> Best Regards,
>
> Your SuSE Support-Team
> Miguel Calero
> --
> Phone: +44 845 025 0010
> +1-510-628-3385
> Web: http://www.suse.de/en/private/support/inst_support/
> Mail: [EMAIL PROTECTED]
> ----------------------------------------------------------------
> International advanced support offers available at:
> http://www.suse.de/en/private/support/private_support/index.html
>



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