Re: External HDD does not work with 3.11-rc2
On Tue, Jul 30, 2013 at 9:28 PM, Alan Stern st...@rowland.harvard.edu wrote: On Tue, 30 Jul 2013, Sarah Sharp wrote: On Tue, Jul 30, 2013 at 12:52:40PM -0400, Alan Stern wrote: Sarah, the usbmon trace shows that after doing a successful port reset and clearing a bunch of port features, the system tells the port to go into the SS.disabled state for no apparent reason: 88014649f3c0 1804119918 S Co:4:001:0 s 23 03 0004 0002 0 88014649f3c0 1804119924 C Co:4:001:0 0 0 88020a1dd000 1804170382 S Ci:4:001:0 s a3 00 0002 0004 4 88020a1dd000 1804170389 C Ci:4:001:0 0 4 = 03021000 8801b7173300 1804221388 S Co:4:001:0 s 23 01 0014 0002 0 8801b7173300 1804221397 C Co:4:001:0 0 0 8801b7173300 1804221398 S Co:4:001:0 s 23 01 001d 0002 0 8801b7173300 1804221403 C Co:4:001:0 0 0 8801b7173300 1804221403 S Co:4:001:0 s 23 01 0019 0002 0 8801b7173300 1804221407 C Co:4:001:0 0 0 8801b7173300 1804221408 S Co:4:001:0 s 23 01 0010 0002 0 8801b7173300 1804221412 C Co:4:001:0 0 0 8801b7173300 1804221414 S Ci:4:001:0 s a3 00 0002 0004 4 8801b7173300 1804221417 C Ci:4:001:0 0 4 = 0302 88014649f3c0 1804623388 S Co:4:001:0 s 23 03 0005 0402 0 88020ceb1600 1804623409 C Ii:4:001:1 0:2048 1 = 04 88020ceb1600 1804623410 S Ii:4:001:1 -115:2048 4 88014649f3c0 1804623415 C Co:4:001:0 0 0 Do you have any idea why it is doing this? If a warm reset failed, the USB core will put the port into SS.Disabled. If enumeration fails in the right places, the port will also be disabled. As far as I can tell from the usbmon trace, the reset succeeded. dmesg with CONFIG_USB_DEBUG and CONFIG_USB_XHCI_HCD_DEBUGGING might help me understand what's going on. A log with CONFIG_USB_DEBUG and CONFIG_USB_XHCI_HCD_DEBUGGING enabled is attached to this mail. Note that the issue only occures if the drive is connected to the usb3 port of my docking station. (As described in https://bugzilla.redhat.com/show_bug.cgi?id=984189 .) usb-debug.txt.bz2 Description: BZip2 compressed data
Re: External HDD does not work with 3.11-rc2
On Mon, Jul 29, 2013 at 7:04 PM, Alan Stern st...@rowland.harvard.edu wrote: It turns out I was probably wrong. Take a look at this message: http://marc.info/?l=linux-scsim=137511040432420w=2 The patch in that email may fix your problem. It does. Thanks! I am unfortunately still seeing the suspend/resume issue which I linked in the inital report: The drive works if it is attached while the system is running. It is not accessible anymore after a syspend/resume cycle that lasts a bit. (A few minutes seem to be sufficient.) I do not know any good kernel version for this problem. Plugging the device in while the system is suspended does not work reliably too, yielding a similar error, just with a few more retries: Suspend/Resume: usb 4-2: USB disconnect, device number 9 usb 4-2: Device not responding to set address. usb 4-2: Device not responding to set address. usb 4-2: device not accepting address 10, error -71 Plugged before resume: usb 4-2: Device not responding to set address. usb 4-2: Device not responding to set address. usb 4-2: device not accepting address 12, error -71 usb 4-2: Device not responding to set address. usb 4-2: Device not responding to set address. usb 4-2: device not accepting address 14, error -71 usb 4-2: Device not responding to set address. usb 4-2: Device not responding to set address. usb 4-2: device not accepting address 16, error -71 usb 4-2: Device not responding to set address. usb 4-2: Device not responding to set address. usb 4-2: device not accepting address 18, error -71 usb 4-2: Device not responding to set address. usb 4-2: Device not responding to set address. usb 4-2: device not accepting address 20, error -71 A usbmon log is attached for the Suspend/Resume case running 3.11-rc3 + the patch you pointed me at. suspend-resume.txt.bz2 Description: BZip2 compressed data
Re: External HDD does not work with 3.11-rc2
On Wed, Jul 24, 2013 at 11:03 PM, Alan Stern st...@rowland.harvard.edu wrote: On Wed, 24 Jul 2013, Philipp Dreimann wrote: Hello, one of my external HDDs does not work using 3.11-rc2. The drive works using 3.10, and 3.9, except for a suspend/resume issue described here: https://bugzilla.redhat.com/show_bug.cgi?id=984189 . dmesg snipped: [ 119.334908] usb 4-1: new SuperSpeed USB device number 2 using xhci_hcd [ 119.347397] usb 4-1: Parent hub missing LPM exit latency info. Power management will be impacted. [ 119.350614] usb 4-1: New USB device found, idVendor=054c, idProduct=c005 [ 119.350620] usb 4-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3 [ 119.350624] usb 4-1: Product: USB 3.0 SATA Bridge [ 119.350627] usb 4-1: Manufacturer: VIA Technologies Inc. [ 119.350630] usb 4-1: SerialNumber: l刁A柜鬨xffc2\xff80籁7鮘d [ 119.377782] usb-storage 4-1:1.0: USB Mass Storage device detected [ 119.377847] scsi6 : usb-storage 4-1:1.0 [ 119.377900] usbcore: registered new interface driver usb-storage [ 129.844989] scsi 6:0:0:0: Direct-Access Hitachi HDS5C3030BLE MZ6O PQ: 0 ANSI: 6 [ 129.845465] sd 6:0:0:0: Attached scsi generic sg1 type 0 [ 129.863425] sd 6:0:0:0: [sdb] 732566646 4096-byte logical blocks: (3.00 TB/2.72 TiB) [ 129.871203] sd 6:0:0:0: [sdb] Write Protect is off [ 129.871209] sd 6:0:0:0: [sdb] Mode Sense: 2f 00 00 00 [ 129.879196] sd 6:0:0:0: [sdb] Write cache: disabled, read cache: enabled, doesn't support DPO or FUA [ 160.787920] usb 4-1: reset SuperSpeed USB device number 2 using xhci_hcd [ 160.800582] usb 4-1: Parent hub missing LPM exit latency info. Power management will be impacted. [ 160.801795] usb 4-1: device firmware changed [ 160.801857] usb 4-1: USB disconnect, device number 2 [ 160.801938] sd 6:0:0:0: Device offlined - not ready after error recovery [ 160.805190] sd 6:0:0:0: [sdb] READ CAPACITY failed [ 160.805194] sd 6:0:0:0: [sdb] [ 160.805195] Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK [ 160.805197] sd 6:0:0:0: [sdb] Sense not available. [ 160.805218] sd 6:0:0:0: [sdb] Asking for cache data failed [ 160.805220] sd 6:0:0:0: [sdb] Assuming drive cache: write through [ 160.805233] sdb: detected capacity change from 3000592982016 to 0 [ 160.805353] sd 6:0:0:0: [sdb] READ CAPACITY failed [ 160.805357] sd 6:0:0:0: [sdb] [ 160.805359] Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK [ 160.805361] sd 6:0:0:0: [sdb] Sense not available. [ 160.805383] sd 6:0:0:0: [sdb] No Caching mode page present [ 160.805386] sd 6:0:0:0: [sdb] Assuming drive cache: write through [ 160.805397] sd 6:0:0:0: [sdb] Attached SCSI disk [ 160.806605] xhci_hcd :0e:00.0: xHCI xhci_drop_endpoint called with disabled ep 880212315e80 [ 160.806609] xhci_hcd :0e:00.0: xHCI xhci_drop_endpoint called with disabled ep 880212315ec0 kernel log, lsusb and usbmon are attached. I tried usb2 and 3 ports, both have the same issue with this drive. Other drives work. The problem is caused by some program on your computer sending a command to the drive that it can't handle (SCSI INQUIRY command with a transfer length of 512). It is not a kernel problem. Thanks, I can reproduce the issue using kernel 3.9.9 and $ sg_inq -l 512 /dev/sdb I am guessing that this is the reason for the suspend/resume issues with 3.9 and 3.10 as well. A look at the program's code might reveal why this was not triggered on 3.9 and 3.10 as bad as on 3.11... -- To unsubscribe from this list: send the line unsubscribe linux-usb in the body of a message to majord...@vger.kernel.org More majordomo info at http://vger.kernel.org/majordomo-info.html
External HDD does not work with 3.11-rc2
Hello, one of my external HDDs does not work using 3.11-rc2. The drive works using 3.10, and 3.9, except for a suspend/resume issue described here: https://bugzilla.redhat.com/show_bug.cgi?id=984189 . dmesg snipped: [ 119.334908] usb 4-1: new SuperSpeed USB device number 2 using xhci_hcd [ 119.347397] usb 4-1: Parent hub missing LPM exit latency info. Power management will be impacted. [ 119.350614] usb 4-1: New USB device found, idVendor=054c, idProduct=c005 [ 119.350620] usb 4-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3 [ 119.350624] usb 4-1: Product: USB 3.0 SATA Bridge [ 119.350627] usb 4-1: Manufacturer: VIA Technologies Inc. [ 119.350630] usb 4-1: SerialNumber: lþmµóA¹ñô\xffc2\xff80ô¥7õ\d [ 119.377782] usb-storage 4-1:1.0: USB Mass Storage device detected [ 119.377847] scsi6 : usb-storage 4-1:1.0 [ 119.377900] usbcore: registered new interface driver usb-storage [ 129.844989] scsi 6:0:0:0: Direct-Access Hitachi HDS5C3030BLE MZ6O PQ: 0 ANSI: 6 [ 129.845465] sd 6:0:0:0: Attached scsi generic sg1 type 0 [ 129.863425] sd 6:0:0:0: [sdb] 732566646 4096-byte logical blocks: (3.00 TB/2.72 TiB) [ 129.871203] sd 6:0:0:0: [sdb] Write Protect is off [ 129.871209] sd 6:0:0:0: [sdb] Mode Sense: 2f 00 00 00 [ 129.879196] sd 6:0:0:0: [sdb] Write cache: disabled, read cache: enabled, doesn't support DPO or FUA [ 160.787920] usb 4-1: reset SuperSpeed USB device number 2 using xhci_hcd [ 160.800582] usb 4-1: Parent hub missing LPM exit latency info. Power management will be impacted. [ 160.801795] usb 4-1: device firmware changed [ 160.801857] usb 4-1: USB disconnect, device number 2 [ 160.801938] sd 6:0:0:0: Device offlined - not ready after error recovery [ 160.805190] sd 6:0:0:0: [sdb] READ CAPACITY failed [ 160.805194] sd 6:0:0:0: [sdb] [ 160.805195] Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK [ 160.805197] sd 6:0:0:0: [sdb] Sense not available. [ 160.805218] sd 6:0:0:0: [sdb] Asking for cache data failed [ 160.805220] sd 6:0:0:0: [sdb] Assuming drive cache: write through [ 160.805233] sdb: detected capacity change from 3000592982016 to 0 [ 160.805353] sd 6:0:0:0: [sdb] READ CAPACITY failed [ 160.805357] sd 6:0:0:0: [sdb] [ 160.805359] Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK [ 160.805361] sd 6:0:0:0: [sdb] Sense not available. [ 160.805383] sd 6:0:0:0: [sdb] No Caching mode page present [ 160.805386] sd 6:0:0:0: [sdb] Assuming drive cache: write through [ 160.805397] sd 6:0:0:0: [sdb] Attached SCSI disk [ 160.806605] xhci_hcd :0e:00.0: xHCI xhci_drop_endpoint called with disabled ep 880212315e80 [ 160.806609] xhci_hcd :0e:00.0: xHCI xhci_drop_endpoint called with disabled ep 880212315ec0 kernel log, lsusb and usbmon are attached. I tried usb2 and 3 ports, both have the same issue with this drive. Other drives work. Thanks, Philipp logs.tar.bz2 Description: BZip2 compressed data
