Re: [pfSense] support costs?

2015-01-06 Thread Vick Khera
On Mon, Jan 5, 2015 at 5:22 PM, Rick Payton r...@mai-hawaii.com wrote:

 Is there a direct e-mail address I can hit at either Netgate or ESF to
 discuss cost and what's included, or is it ok to discuss it here?


For using pfSense there are no mandatory support costs. It is free open
source software. However, unless you have the expertise, I would recommend
highly to get the support from one of the vendors who develop the project.
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Re: [pfSense] support costs?

2015-01-06 Thread Rick Payton
I’m recommending pfSense (and hardware from netgate) for a job that I’ll be 
very hands off of. The people that will be doing the work, I have no idea what 
skillset they’ll be bringing to the table, so I wanted to be sure there was an 
official paid support channel they could access. I personally use pfSense for 
work and home, and fairly comfortable with it, hence why I’m recommending it 
over other stuff. It’s well worth the money IMHO.

Rick Payton, I.T. Manager
Morikawa  Associates, LLC
(808) 572-1745 Office
(808) 442-0978 eFax
(808) 344-8249 Mobile
www.mai-hawaii.comhttp://www.mai-hawaii.com

From: List [mailto:list-boun...@lists.pfsense.org] On Behalf Of Vick Khera
Sent: Tuesday, January 06, 2015 4:15 AM
To: pfSense Support and Discussion Mailing List
Subject: Re: [pfSense] support costs?


On Mon, Jan 5, 2015 at 5:22 PM, Rick Payton 
r...@mai-hawaii.commailto:r...@mai-hawaii.com wrote:
Is there a direct e-mail address I can hit at either Netgate or ESF to discuss 
cost and what's included, or is it ok to discuss it here?

For using pfSense there are no mandatory support costs. It is free open source 
software. However, unless you have the expertise, I would recommend highly to 
get the support from one of the vendors who develop the project.
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[pfSense] support costs?

2015-01-05 Thread Rick Payton
Aloha,

I'm working on a list of firewalls that can act as a VPN endpoint to recommend 
for a small remote waste water treatment plant (it currently runs a consumer 
level netgear router, with VNC port forwarded back to the HMI), and I need to 
factor in support subscription costs.

Is there a direct e-mail address I can hit at either Netgate or ESF to discuss 
cost and what's included, or is it ok to discuss it here?

Mahalo,

Rick Payton, I.T. Manager
Morikawa  Associates, LLC
(808) 572-1745 Office
(808) 442-0978 eFax
(808) 344-8249 Mobile
www.mai-hawaii.com 


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Re: [pfSense] support costs?

2015-01-05 Thread Jim Thompson
sa...@netgate.com

Mahalo Nui Loa,

-- Jim

 On Jan 5, 2015, at 4:22 PM, Rick Payton r...@mai-hawaii.com wrote:
 
 Aloha,
 
 I'm working on a list of firewalls that can act as a VPN endpoint to 
 recommend for a small remote waste water treatment plant (it currently runs a 
 consumer level netgear router, with VNC port forwarded back to the HMI), and 
 I need to factor in support subscription costs.
 
 Is there a direct e-mail address I can hit at either Netgate or ESF to 
 discuss cost and what's included, or is it ok to discuss it here?
 
 Mahalo,
 
 Rick Payton, I.T. Manager
 Morikawa  Associates, LLC
 (808) 572-1745 Office
 (808) 442-0978 eFax
 (808) 344-8249 Mobile
 www.mai-hawaii.com 
 
 
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 List@lists.pfsense.org
 https://lists.pfsense.org/mailman/listinfo/list
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