-- Forwarded message --
From: Rob MacKillop [EMAIL PROTECTED]
Date: 27 Mar 2008 23:05
Subject: Re: [LUTE] WG: Charles Mouton lute music EL 082326
To: wolfgang wiehe [EMAIL PROTECTED]
I had a problem with this. I paid for the download with paypal. The money
was taken out of my
I wrote to the company saying that the download failed, and they sent me
downloads of the booklet but not the sound files...I've replied asking
specifically for the sound files. I've downloaded many mp3s from various
sites, with no problem at all. I hope this is a one-off.
Rob
--
To get on or
Last time I bought a cd from E lucevan le stelle the download didn't
work first time - I sent them an email and they emailed back straight
away with a new link which did work...
Andrew
On 28 Mar 2008, at 07:23, Rob MacKillop wrote:
I wrote to the company saying that the download failed,
If you can't work things out with the company, Paypal usually will
refund your money. Go to the main Paypal page, find your transaction
and open a dispute (but try to sort it out with seller first).
DS
On Mar 28, 2008, at 3:20 AM, Rob MacKillop wrote:
-- Forwarded message
.
- Original Message -
From: Rob MacKillop [EMAIL PROTECTED]
To: wolfgang wiehe [EMAIL PROTECTED]
Cc: lute@cs.dartmouth.edu
Sent: Friday, March 28, 2008 8:23 AM
Subject: [LUTE] Re: WG: Charles Mouton lute music EL 082326
I wrote to the company saying that the download failed
I had the same problem with tthem Rob, for other downloads... They eventuelly
sent me a different address system and I could download what I had paid for, at
2 ko/second... It took the day !
They should do something to improve their service and make it reliable. Too
bad, especially as they
I agree, Jean-Marie, they do need to do so something to improve their
service. I have just had an email from them asking ME to apologise to THEM
for making people on this lute list aware of the problems I have had. They
accuse me of not being able to download a file. However, it seems from other
The company have very kindly and very promptly returned my money.
I'm so sorry this didn't work out. I want to encourage downloads, especially
as discs are so hard to find. I've had a few thousand downloads of mp3s on
my own website - a free service. Why is it so much harder when money is
I have never had a single problem with Magnatune or Emusic or ITunes, but it
was not the same with them. It's a pity, because the couple od Cds I have
downloaded are really worth listening and as you say it's too bad for Franco
Pavan who does a very good job indeed.
If, as you suspect Rob,
Do they perhaps also sell CDs? Or does Franco Pavan have the right to
sell them himself under the CD format.
Personally, I have rarely downloaded music for fear of saturating my
computer.
Often, the performer has a right to sell directly. I have certainly
bought CDs directly from certain
Re Magnatune
Magnatune gives half of the sale, net, to the artists.
This is a good thing!
Plus, they invite you to give away a few free copies, which may seem
strange, but it also a good idea.
dt
At 07:52 AM 3/28/2008, you wrote:
I have never had a single problem with Magnatune or Emusic or
I had the same problem,
some time ago. Download failed. But they were very helpful to deliver
the files in the end.
I think it's hard for a small label to meet the standards in all ways,
but I think its worth supporting them,
as their music is quite nice and comes at a fair price.
Regards
Thanks for the plug with Magnatune. They have been a very good company to
work with.
I hope to obtain a copy of the Mouton disc.
ed
At 03:52 PM 3/28/2008 +0100, Jean-Marie Poirier wrote:
I have never had a single problem with Magnatune or Emusic or ITunes, but
it was not the same with
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