Re: Bug tracker accounts

2022-07-15 Thread Jean-Marc Lasgouttes


Le 15/07/2022 à 23:16, Steve Litt a écrit :

Or, how's this for a novel idea: How about discussing bugs on the
mailing list so that many eyes can effortlessly and immediately peruse
it and many voices can effortlessly narrow it down. This will weed out
the "defective user" caused bugs, and will produce a pinpoint accurate
symptom description for the overworked developer.


There are many things that are possible with a bug tracker and not 
email. For example, a new developer can understand what choices were 
made 10 years before, and why.


But, yes, we do use the mailing list at times to pinpoint bugs. Actually 
some bugs or even new features just got fixed/implemented this way recently.


JMarc
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Re: Bug tracker accounts

2022-07-15 Thread Steve Litt
Pavel Sanda said on Thu, 14 Jul 2022 01:07:33 +0200

>Dear LyXers,
>
>we recently suffer massive spam abuse in our bug tracker. For the
>moment we disabled automatized account creation and removed approx.
>30k fake user accounts.

[snip]

>If new account needs to be (re)created, please send the request to
>mailling list and we'll do it for you until new solution is found
>(captcha/migration to different platform).

Or, how's this for a novel idea: How about discussing bugs on the
mailing list so that many eyes can effortlessly and immediately peruse
it and many voices can effortlessly narrow it down. This will weed out
the "defective user" caused bugs, and will produce a pinpoint accurate
symptom description for the overworked developer.

SteveT

Steve Litt 
Summer 2022 featured book: Making Mental Models: Advanced Edition
http://www.troubleshooters.com/mmm
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