Re: Getting Support: was: why people give up on open source software

2013-10-24 Thread Ken Springer
On 10/24/13 1:27 PM, Steve Litt wrote: On Thu, 24 Oct 2013 10:32:55 -0600 Ken Springer wrote: Product support, customer service, in general, sucks. Online, offline, commercial, open source, just about everywhere. For software these days, you are supposed to join a forum. If I went back thro

Getting Support: was: why people give up on open source software

2013-10-24 Thread Steve Litt
On Thu, 24 Oct 2013 10:32:55 -0600 Ken Springer wrote: > Product support, customer service, in general, sucks. Online, > offline, commercial, open source, just about everywhere. For > software these days, you are supposed to join a forum. If I went > back through all my forum posts asking for