sorry for my previous posting.
i feel a bit of a fool.
just after checking all my settings i thought i would check my
mute switch on the side of my phone and it was in the wrong
position so that is why i wasn't getting any audible feedback
while navigating my i-phone.
i have ended up wasting my time restoring my settings and the
problem could have been resolved in a few seconds.
no wonder i heard it say muting when my new friend was trying to
get me to store their number.
she must have flicked the mute switch before handing it back to
me.
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