I've used MacAuthority in the past and have been very pleased with their service. However, this time they couldn't get it back to me quick enough. I used Louisville Computers this time in New Albany. They put in the new hard drive after I purchased it at BB- All totaled for installation and the terrabyte(?) hard drive was just under $200. They had it ready in less than 2 hours.
Bad thing was, my time machine backups were apparently corrupted. So I lost just about everything from the last two years. Everything before that was fine... nothing after would copy over. So that hard drive has been bad for a long time and I was unaware. They couldn't recover anything from the Harddrive at all. It was put in at the Apple store two years ago -- roughly -- it was still under warranty then. It's running MUCH better since the new hard drive was installed. Just today though, I turned it "on" and it stopped booting at the blue screen. I touched the "on" button and it went to the desk top screen. That's the exact problem I have had with this machine since I got it about 4 years ago. On Thu, Jun 14, 2012 at 12:02 AM, Jim Bennett <bennett...@insightbb.com>wrote: > Last year my iMac's hard drive filled up. I arranged with MacAuthority > that I'd purchase a larger drive from an online vender and MacAuthority > would install it for just the cost of labor. Turned out the new drive was > bad and they couldn't get it to work. They offered to install one they had > on the shelf at a very reasonable cost. That one ran fine. The technician > worked with me one step at a time until everything was resolved. A very > satisfying experience, customer service wise > Jim. > > On Jun 12, 2012, at 10:50 AM, JJ wrote: > > > Problem solved! Hard drive failure! Who knew! > > > > Odd thing was it let me do a clean install ---- however, it didn't > install. It said it did -- but it didn't. LOL > > > > After the "install" it was still buggy and had more problems than before. > > > > Did a total wipe-- and verified the disk -- said I needed to repair it. > > > > Wouldn't let me repair. > > > > None of the messages it was telling me before were accurate because the > harddrive wasn't reliable to begin with. So all the fixes I was doing were > worthless and probably created more issues until it finally died. lol > > > > So gotta find someplace reliable to take it and get the hard drive > replaced that won't cost me an arm and a leg. I'm thinking BestBuy only > because you buy their contract for $200, covers 3 pc's for 3 years -- you > only pay for parts. > > > > Thanks for all the suggestions/tips! > > > > Judy > > > > > > > > > > _______________________________________________ > > MacGroup mailing list > > MacGroup@erdos.math.louisville.edu > > http://www.math.louisville.edu/mailman/listinfo/macgroup > > > > > _______________________________________________ > MacGroup mailing list > MacGroup@erdos.math.louisville.edu > http://www.math.louisville.edu/mailman/listinfo/macgroup > >
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