Re: [MacGroup] compromised

2014-10-27 Thread Jonathan Fletcher
On Oct 27, 2014, at 12:00 PM, Nelsn Helm helmk...@clockwinders.net wrote: On Oct 26, 2014, at 10:52 AM, Jonathan Fletcher li...@fletcherdata.com wrote: Are you saying that what you encountered was Applecare (It's not. What you encountered was/is a scam.)? Yes, it was a scam. Or are

Re: [MacGroup] compromised

2014-10-26 Thread Jonathan Fletcher
Are you saying that what you encountered was Applecare (It's not. What you encountered was/is a scam.)? Or are you saying that you finally did go to Apple to fix it? j. On Oct 26, 2014, at 9:02 AM, Nelson Helm helmk...@icloud.com wrote: I’m happy to say that after the perps argued

Re: [MacGroup] compromised

2014-10-26 Thread Nelsn Helm
On Oct 26, 2014, at 10:52 AM, Jonathan Fletcher li...@fletcherdata.com wrote: Are you saying that what you encountered was Applecare (It's not. What you encountered was/is a scam.)? Yes, it was a scam. Or are you saying that you finally did go to Apple to fix it? Yes, Applecare fixed

Re: [MacGroup] compromised

2014-10-25 Thread Nelson Helm
I’m happy to say that after the perps argued their legitimacy, argued that I had said they had solved my problem argued that they had spent time offered to take about half argued that if I did not take half, I mite get none, threatened to defend

[MacGroup] compromised

2014-10-21 Thread Nelsn Helm
Been having trouble syncing calendars. The “identified problem” related to my iCloud password. I called Apple (855) 445-5888. Apple did not need my AppleCare number or my computer serial number. Nothing. After checking his computers, he determined that my problem logging into Apple services

Re: [MacGroup] compromised

2014-10-21 Thread B. Eric Bradley
Nelson, That number isn't Apple support. click4support.net places ads online identifying themselves as Apple support (and numerous other brands) and snags people as they browse, usually deciding that they need help when a page fails to load or an app crashes. You need to find that piece of

Re: [MacGroup] compromised

2014-10-21 Thread B. Eric Bradley
It looks likely that they had you download LogMeIn, and it may still be running if you haven't restarted your computer since talking to click4support. It's tricky to get rid of, so if you're in any way nervous about getting into Terminal, get help from Apple or at least a reputable local geek.