A word on Trac ticket submissions...

2010-06-22 Thread Jeff Singleton
Ya know... If the same effort was put into fixing bugs as was put into ensuring tickets entered are correct, I think we would have a lot less bugs. How about configuring Trac with Drop Down selections for maintainers, or Error checks that automatically prompt us, or even prevent the ticket from

LaTeX build errors since updating to 2009

2010-06-22 Thread Adam Mercer
Hi I updated one of my boxes yesterday and the texlive ports where updated to the new 2009 version, since then some of my documents have been failing to build as the wrapfig.sty and moreverb.sty files are missing, i.e. the build fails with: ! LaTeX Error: File `wrapfig.sty' not found. or !

Re: LaTeX build errors since updating to 2009

2010-06-22 Thread Dan Ports
On Tue, Jun 22, 2010 at 08:51:38AM -0500, Adam Mercer wrote: ! LaTeX Error: File `wrapfig.sty' not found. ! LaTeX Error: File `moreverb.sty' not found. these documents built fine using the texlive 2007 ports, is there some other port I need to install to get these missing style files? Yes,

Re: LaTeX build errors since updating to 2009

2010-06-22 Thread Adam Mercer
On Tue, Jun 22, 2010 at 10:36, Dan Ports dpo...@macports.org wrote: Yes, texlive-latex-extra. The new texlive ports don't install a full installation by default. You can get one by installing texlive +full, but it's pretty big so I recommend installing any specific packages you need instead

Re: A word on Trac ticket submissions...

2010-06-22 Thread Daniel J. Luke
On Jun 22, 2010, at 9:08 AM, Jeff Singleton wrote: But I would think the maintainer should be maintaining which should include the random test builds to ensure everything still works. As a maintainer, I do a bunch of testing before I do an update to a port. I rarely test it between updates,

Re: Netgen

2010-06-22 Thread Walt Pawley
At 8:16 PM +0100 6/21/10, Julian Wilcox wrote: Netgen is a fantastic mesher and I would also like to encourage more finite element opensource software to be ported. FWIW: It appears that Netgen is also a tool for comparing netlists, ie. a circuit design thingy. It's probably some other things as

Re: A word on Trac ticket submissions...

2010-06-22 Thread Jeff Singleton
Thanks for the reply. FYI .. the whole refund thing doesn't work on me, and probably doesn't with most seasoned tech-heads. I understand the free aspect, but when people use something on a large scale, free or not free, expectations still have to be met or else there is risk of dead-pooling the

Re: A word on Trac ticket submissions...

2010-06-22 Thread Ryan Schmidt
On Jun 22, 2010, at 08:08, Jeff Singleton wrote: How about configuring Trac with Drop Down selections for maintainers, We had a drop-down for maintainers. It slowed Trac to a crawl. We removed the drop-down. Most people seem to manage just fine with the text field. or Error checks that

Re: A word on Trac ticket submissions...

2010-06-22 Thread Daniel J. Luke
On Jun 22, 2010, at 2:52 PM, Jeff Singleton wrote: I understand the free aspect, but when people use something on a large scale, free or not free, expectations still have to be met or else there is risk of dead-pooling the project. I don't know what you mean by dead-pooling. Lots of people

Re: A word on Trac ticket submissions...

2010-06-22 Thread Scott Webster
On Tue, Jun 22, 2010 at 12:56 PM, Ryan Schmidt ryandes...@macports.org wrote: On Jun 22, 2010, at 08:08, Jeff Singleton wrote: How about configuring Trac with Drop Down selections for maintainers, We had a drop-down for maintainers. It slowed Trac to a crawl. We removed the drop-down. Most

Re: A word on Trac ticket submissions...

2010-06-22 Thread Ryan Schmidt
On Jun 22, 2010, at 15:14, Scott Webster wrote: I think this is likely the most common mistake people make when submitting tickets (failing to cc the maintainer). Perhaps we can add a little comment next to the cc box that reminds people to do so and tells them how to find the maintainer

Re: A word on Trac ticket submissions...

2010-06-22 Thread Scott Webster
On Tue, Jun 22, 2010 at 1:18 PM, Ryan Schmidt ryandes...@macports.org wrote: We already have a big red banner reading Please read the Ticket Guidelines before submitting at the top of the New Ticket form which explains about Cc'ing the maintainer and everything else we want submitters to

Re: A word on Trac ticket submissions...

2010-06-22 Thread Ben Greenfield
If the current banner doesn't work I don't expect a different banner to work. I just looked around and it seems if we want the port maintainer to magically get cced we nee the entry point for ticket submission process to be aware of the port the ticket is being filed against. One method would

Re: A word on Trac ticket submissions...

2010-06-22 Thread Jeff Singleton
Yeah ... its why there is a heavily used acronym called RTFM. Because nobody ever does read the manual. Besides ... reading, remembering, and knowing the correct way are completely different. Humans are not computers and thus do not retain everything we read all of the time for ever. I doubt

Re: A word on Trac ticket submissions...

2010-06-22 Thread Scott Webster
On Tue, Jun 22, 2010 at 1:46 PM, Jeff Singleton gvib...@gmail.com wrote: piece of information on there.  Oh .. I never have this conversation with other bug sites...probably because the bug form itself contains enough information that reading a manual is not required. Well, the current system

Re: A word on Trac ticket submissions...

2010-06-22 Thread Joshua Root
On 2010-6-22 23:08 , Jeff Singleton wrote: Ya know... If the same effort was put into fixing bugs as was put into ensuring tickets entered are correct, I think we would have a lot less bugs. If one or more people wanted to volunteer to wrangle the incoming tickets, thus freeing up time for

Re: A word on Trac ticket submissions...

2010-06-22 Thread Lenore Horner
On Jun 22, 2010, at 3:18 PM, Ryan Schmidt wrote: On Jun 22, 2010, at 15:14, Scott Webster wrote: I think this is likely the most common mistake people make when submitting tickets (failing to cc the maintainer). Perhaps we can add a little comment next to the cc box that reminds people

Re: A word on Trac ticket submissions...

2010-06-22 Thread Michael_google gmail_Gersten
I don't think I have ever entered the maintainer of a port. Up until now, I wasn't aware that I needed to. Saying RTFM for everything that you do isn't the answer. People expect that Z will work; that's why we have the horrible disasters that we have in society. Retraining people is hard.

Re: A word on Trac ticket submissions...

2010-06-22 Thread Joshua Root
On 2010-6-23 07:41 , Michael_google gmail_Gersten wrote: So here's a question: If there is a maintainer field in the ports database for each port, then why can't the bug tracker grab that field on it's own? It can, if someone writes the aforementioned plugin. But of course people don't often

Re: A word on Trac ticket submissions...

2010-06-22 Thread Ben Greenfield
On Jun 22, 2010, at 5:46 PM, Joshua Root wrote: On 2010-6-23 07:41 , Michael_google gmail_Gersten wrote: So here's a question: If there is a maintainer field in the ports database for each port, then why can't the bug tracker grab that field on it's own? If users are willing to navigate

Re: A word on Trac ticket submissions...

2010-06-22 Thread Joshua Root
On 2010-6-23 08:04 , Ben Greenfield wrote: On Jun 22, 2010, at 5:46 PM, Joshua Root wrote: On 2010-6-23 07:41 , Michael_google gmail_Gersten wrote: So here's a question: If there is a maintainer field in the ports database for each port, then why can't the bug tracker grab that field on